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Exterior view, Adagio Koln City Aparthotel in Cologne
Adagio Koln City Aparthotel
Exterior view, Adagio Koln City Aparthotel in Cologne
Lobby, Adagio Koln City Aparthotel in Cologne
Lobby, Adagio Koln City Aparthotel in Cologne
Interior view, Adagio Koln City Aparthotel in Cologne
Interior view, Adagio Koln City Aparthotel in Cologne

Removed from saved list

8.0

Excellent

1,508 reviews

1,508 reviews

Housekeeping7
Shops2
Check in/Check Out2
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Walkable places
St. Georg
30 m
s
110 m
Chains
140 m
Kolner Frauengeschichtsverein
170 m
Galerie Dagmar Schmidla
190 m
Popular landmarks
Chocolate Museum
560 m
Duftmuseum im Farina-Haus
560 m
Historic Old Town
690 m
Roman-German Museum (Romisch-Germanisches Museum)
870 m
Cologne Cathedral
910 m
Closest landmarks
Stern-Apotheke
20 m
DrSmile
60 m
Lichhof
220 m
Blue Lounge
240 m
Ubiermonument
250 m

Adagio Koln City Aparthotel

Blaubach 3, City Center - Old Town, Cologne, Germany, 50676 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center - Old Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Cologne Cathedral. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

520 meters to Heumarkt

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Fitness center

Luggage storage

Cash withdrawal

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Cologne every 10 minutes on Agoda.com
Value for money8.5
Location rating8.6
Nearest airportCologne Bonn Airport (CGN)
Distance to airport13.2 km

Rooms available at Adagio Koln City Aparthotel

Excellent
Room comfort & quality

8.9

1 Bedroom Apartment
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Studio 2 People
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Studio
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
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APARTMENT Apartment with 1 room for 4 people
...
  • Room size: 40 m²/431 ft²
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Apartment
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
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Comfort Double Room
...
  • Room size: 25 m²/269 ft²
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Superior Triple Room with View
...
  • Room size: 19 m²/205 ft²
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Confort Triple Room
...
  • Room size: 25 m²/269 ft²
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Executive Room
...
  • Room size: 18 m²/194 ft²
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Junior Suite
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

Does Adagio Koln City Aparthotel feature an option for contactless check-in and check-out?

At Adagio Koln City Aparthotel, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What bars are in close proximty of Adagio Koln City Aparthotel?

While staying at Adagio Koln City Aparthotel, delight in your evening or night out at Schreckenskammer, Scheinbar, and Blue Lounge to make the most out of your nightlife.

How long do visitors normally stay at Adagio Koln City Aparthotel?

Verified past guests that have stayed at Adagio Koln City Aparthotel had an average nightly stay of 4 nights at this property.

What was the average room rate for Adagio Koln City Aparthotel been in the past month?

The average room rate for Adagio Koln City Aparthotel in the past month is 110.09 EUR, compared to city's average of 108.98 EUR.

In which languages can Adagio Koln City Aparthotel's staff members communicate?

Adagio Koln City Aparthotel can speak in 10 languages and supports popular languages such as English and Spanish for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment options are accepted at Adagio Koln City Aparthotel?

Adagio Koln City Aparthotel accepts up to 4, with payment card options such as MasterCard, Visa, and American Express.

What is the average rating that verified Business travelers' have given to Adagio Koln City Aparthotel?

Past business travelers that have stayed at this property have given Adagio Koln City Aparthotel an average rating of 7.6. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Adagio Koln City Aparthotel?

Verified families with young children that have stayed at this property have given Adagio Koln City Aparthotel an average rating of 7.9. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Adagio Koln City Aparthotel?

Past families with older children that have stayed at this property have given Adagio Koln City Aparthotel an average rating of 8.2. You can look into more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby Adagio Koln City Aparthotel?

Adagio Koln City Aparthotel’s local neighborhood is City Center - Old Town which comprises of popular restaurants such as Okinii, Cyclo, and Il Valentino.

Is breakfast offered at Adagio Koln City Aparthotel?

Wake up to an exceptional continental and buffet breakfast at Adagio Koln City Aparthotel. Visitors can enjoy breakfast offered with an additional charge of 13 EUR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Adagio Koln City Aparthotel

  • 10

    Exceptional
    Cleanliness

    "The room was clean and fit for the group of"

    Kanokpoj

    |

    October 19, 2022

  • 10

    Exceptional
    Location

    "Location is great- very close to the centre and shopping."

    Lee

    |

    December 3, 2022

  • 10

    Exceptional

    "The room is equipped with kitchen, so we can cook our own food."

    Kanokpoj

    |

    October 19, 2022

Overall rating:

8.5

Excellent
101 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.6
Read all reviews >
More about Adagio Koln City Aparthotel

More about Adagio Koln City Aparthotel

Adagio Koln City Aparthotel

You'll love the exceptional convenience during your stay at Adagio Koln City Aparthotel, located right in the heart of the city center, with an easy access to everything in Cologne.
The superior services and facilities offered at Adagio Koln City Aparthotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Adagio Koln City Aparthotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Adagio Koln City Aparthotel. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Adagio Koln City Aparthotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Adagio Koln City Aparthotel with all the activities and facilities provided. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside Adagio Koln City Aparthotel and explore Cologne during your stay. Spend a day and acquire some cultural knowledge at Chocolate Museum located 550 m away, where you can explore works of arts and cultural pieces.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

4 mentions

Check in/Check Out

2 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Bulgarian
  • French
  • German
  • Greek
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Breakfast [continental]
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Laptop safe box
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet

Location

Blaubach 3, City Center - Old Town, Cologne, Germany, 50676
Excellent
Location

8.6

Airports
  • Cologne Bonn Airport (CGN)
    13.2 km 15 min drive
  • Düsseldorf International Airport (DUS)
    41.6 km
Public transportation
  • Koln Hbf Train Station
    1.1 km
  • Koln Hansaring Train Station
    1.8 km
Hospital or clinic
  • Stern-Apotheke
    20 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Chocolate Museum
    560 m
  • Duftmuseum im Farina-Haus
    560 m
  • Historic Old Town
    690 m
  • Roman-German Museum (Romisch-Germanisches Museum)
    870 m
  • Cologne Cathedral
    910 m
  • Museum Ludwig
    930 m
  • NS Documentation Centre of the City of Cologne
    960 m
  • Hohenzollern Bridge
    1.3 km
  • KölnTriangle
    1.4 km
  • Koelner Zoo
    3.5 km
Nearby landmarks
  • Stern-Apotheke
    20 m
  • St. Georg
    30 m
  • DrSmile
    60 m
  • s
    110 m
  • Chains
    140 m
  • Kolner Frauengeschichtsverein
    170 m
  • Galerie Dagmar Schmidla
    190 m
  • MATJO Galerieraum des BBK Koln
    210 m
  • Kostuemtruhe
    220 m
  • St. Maria im Kapitol
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-7 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, leisure travelers are committed to the city tax surcharge which is not included in the property reservation cost and will be collected upon check-in (business travelers are excluded).
  • Housekeeping is provided when booking for 8 or more nights.
  • Additional housekeeping service can be arranged with an extra charge.
  • The credit card used for payment at the time of booking needs to be shown upon check-in.

    The name of the guest checking in must match the reservation.

    Breakfast for children costs EUR 6.

    Pets are allowed for an additional charge of EUR 10 per night per pet.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)13 EUR
The property
  • Number of rooms 115
Parking
  • Daily parking fee15 EUR

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Adagio Koln City Aparthotel from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.9
Facilities8.5
Location8.6
Room comfort and quality8.9
Service8.6
Value for money8.5
High score for Cologne
Rating
9+ Exceptional (26)
8-9 Excellent (10)
7-8 Very Good (14)
6-7 Good (6)
<6 Below Expectation (2)
Time of the year
Mar - May (20)
Jun - Aug (4)
Sep - Nov (15)
Dec - Feb (19)

Show reviews that mention 

Showing 58 verified guest comments
123
10.0
Exceptional
Kanokpoj from Thailand
Group
1 Bedroom Apartment
Stayed 2 nights in October 2022

Good Value of Money”

Hotel location is not far from city center. There is supermarket nearby. The room is equipped with kitchen, so we can cook our own food. The room was clean and fit for the group of 4.

Reviewed October 20, 2022

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10.0
Exceptional
Lee from Canada
Couple
Studio
Stayed 2 nights in November 2022

Exceptional”

They have everything youll need for your stay. Though we didnt use the kitchen as it was a short stay, it was fully equipped. Location is great- very close to the centre and shopping. Breakfast could be improved.

Reviewed December 03, 2022

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9.6
Exceptional
Kathryn from United Kingdom
Couple
Stayed 1 night in October 2016

Great hotel”

Immaculately clean. The kitchen was well stocked with all the equipment you would need to prepare a meal. The room decor was well done and in pristine condition. The laundry facilities downstairs were useful. The location was good, about a 10 min walk from the old town.

Reviewed October 19, 2016

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8.8
Excellent
Edward from Indonesia
Family with teens
1 Bedroom Apartment
Stayed 1 night in May 2019

Good hotel in the city”

Located in the city, the hotel was clean, but room was rather small. Everything went pretty smoothly including the check-in and check-out.

Reviewed June 16, 2019

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8.0
Excellent
Edward from Indonesia
Family with teens
Studio
Stayed 1 night in May 2019

Great hotel for the value”

Located in the city, the hotel was clean, but room was rather small. Everything went pretty smoothly including the check-in and check-out.

Reviewed June 16, 2019

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9.6
Exceptional
M.j. from Netherlands
Couple
Studio 2 People
Stayed 2 nights in October 2017

Exceptional”

The hotel was lovely, very kind people, really clean, with a lttle kitchen a big fridge , nice shower, near the old centre, good bed enough space . Really very good!!!!!!!!!!!!!

Reviewed October 19, 2017

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will share your comment with our whole team. Thanks a lot. Sincerely, R.Pannou Betriebsassistentin

Responded October 26, 2017
Adagio Koln City Aparthotel
10.0
Exceptional
Tawfeeq from Bahrain
Family with young children
Stayed 4 nights in December 2014

Superb”

It has a unique character, the atmosphere is nice , breakfast was adequate, the location is great

Very pleasant place to explore the city and enjoy the time with family

Reviewed May 05, 2015

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9.3
Exceptional
Ho from Canada
Couple
Stayed 2 nights in September 2013

Modern, Clean, Large Apartment”

Clean, Great Room and Bed, Kitchen

This Apartment Hotel is great located 5-10min walk to the Dom. The Kitchen in the room is fully equipped, we cooked dinner and there is a supermarket downstairs to buy. The room and bed is very comfortable, extra pillows are provided.

Reviewed September 28, 2013

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8.8
Excellent
Chia-Min from Taiwan
Group
Studio
Stayed 1 night in September 2016

highly recommeded”

great location as 132 bus stop right in front of the hotel, great room with kitchenware fully equipped

Reviewed October 03, 2016

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will share your comment with our whole team. Thanks a lot. Sincerely, R.Pannou Betriebsassistentin

Responded October 26, 2017
Adagio Koln City Aparthotel
9.2
Exceptional
Siew from Malaysia
Couple
Studio 2 People
Stayed 2 nights in February 2018

Nice facilities ”

Big room with kitchen, good facilities, very comfortable and clean, great hotel!

Reviewed March 01, 2018

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Dear Guest, thank you very much for your kind feedback. It would be a pleasure for our team to welcome you again in our hotel in the heart of Cologne Yours sincerely Ria Pannou Betriebsassistentin

Responded March 16, 2018
Adagio Koln City Aparthotel
8.4
Excellent
rosalind from Singapore
Family with teens
1 Bedroom Apartment
Stayed 2 nights in January 2018

Compact , rooms are well furnished. Great location”

Well furnished room, 24 hours gym Great location with supermarkets and eateries within walking distance. Would be good to have a washing machine + dryer in the room.

Reviewed January 28, 2018

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Dear rosalind, Thank you for your great feedback about your stay with us. You´re always welcome to use the washing machine and the dryer in the public area. We hope to see you again soon! Kind regards from Cologne, Birgit M. Reservation Agent

Responded February 13, 2018
Adagio Koln City Aparthotel
7.6
Very good
Jane from United Kingdom
Couple
Studio 2 People
Stayed 2 nights in June 2018

Pros and cons”

Room was a great size, especially the bathroom and shower. Bed was comfy and air con worked well. Breakfast was OK but nothing special. Should not be described as having free WiFi as the ‘free’ WiFi was unusable - you would have to pay extra for the premium WiFi if you needed to use the Internet. Location was OK but a good 15 min walk from the centre. Watch out for extra charge hidden in small print. Tourist tax was just over 8 euros for two people for two nights.

Reviewed June 12, 2018

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Dear Guest, First of all thank you very much for your reservation in our hotel and for taking the time to give us your impression about your stay. Your feedback is very important to us as we always try to get an overview about the satisfaction of our guests. Regreattably, we had to read that we couldn't meet your expectations in some matters and would like to apologize deeply for the inconveniences caused. Thank you very much for your personal remarks which made your stay disappointed. We take your comments very serious and would like to thank you for your honest words. Please be sure that we will keep an eye on the training in the departments effected. From the moment you make your reservation to the time of your departure we like to provide warm and courteous services. So your experience is not our standard. Please accept our apology that we didn't offer you the same leveof service constantly. We hope we will get the chance to welcome you again. With best regards Ria P.

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Adagio Koln City Aparthotel
7.7
Very good
Sarawuth from Thailand
Family with young children
Stayed 8 nights in April 2015

Perfect location”

Good location, Helpful staff, and Convenience

Very good location to go around the hotel with very comfortable parking spaces. The staff also very helpful and friendly. There is a large REVE just right behind the hotel, where you can buy foods, snacks, or drinks.

Reviewed April 28, 2015

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6.0
Dane from Australia
Business traveler
Studio 2 People
Stayed 4 nights in April 2019

Nice studio apartment, within short walking distance to the city centre.”

Spacious studio apartment with modern fixtures. Short walking distance to the main shops and city centre.

Reviewed April 09, 2019

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Dear Guest, thank you very much for your kind feedback. It would be a pleasure for our team to welcome you again in our hotel in the heart of Cologne Yours sincerely Ria P.

Responded April 24, 2019
Adagio Koln City Aparthotel
7.2
Very good
Choy from Malaysia
Couple
Stayed 1 night in December 2016

Equiped hotel room for longer stay”

We only stay one night in this hotel. Its equiped with a kitchen facilities and nearby a supermarket. Within about 15 mins walk to the Cathedral and also shopping street. Take another 10 mins to walk to the nearest subway.

Reviewed January 02, 2017

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will share your comment with our whole team. Thanks a lot. Sincerely, Ria Pannou Betriebsassistentin

Responded August 31, 2017
Adagio Koln City Aparthotel
9.3
Exceptional
Sinead from Ireland
Group
Stayed 2 nights in December 2014

Great place to stay in Cologne”

Location, cleanliness, staff

Very enjoyable stay, central location within walking distance of the Cathedral.

Reviewed December 11, 2014

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8.8
Excellent
Keren from United Kingdom
Family with teens
Stayed 4 nights in April 2017

Excellent”

The staff were very friendly and helpful. The accommodation was clean and well equipped.

Reviewed April 21, 2017

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will share your comment with our whole team. Thanks a lot. Sincerely, Ria Pannou Betriebsassistentin

Responded August 31, 2017
Adagio Koln City Aparthotel
6.3
Good
Sau from Hong Kong SAR, China
Family with teens
Stayed 2 nights in June 2015

Nice apartment but without enough parking space”

The apartment is nice and staff is fridnely, location is about 1.5 km to city centre.

The apartment is nice and staff is friendly. However, there is not enough parking space for guest, I have to park outside and sometimes is far away from hotel. WIFI signal is week and there is not much restaurant nearby.

Reviewed June 22, 2015

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9.6
Exceptional
Mengmeng from Australia
Family with teens
1 Bedroom Apartment
Stayed 1 night in April 2019

Location is perfect. Close to transport. Love it”

Location is perfect. Close to transport. Love it

Reviewed April 17, 2019

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Dear Guest, thank you very much for your kind feedback. It would be a pleasure for our team to welcome you again in our hotel in the heart of Cologne Yours sincerely Ria P.

Responded April 24, 2019
Adagio Koln City Aparthotel
4.8
chou from Taiwan
Couple
Studio 2 People
Stayed 3 nights in October 2018

Disappointed ”

Agoda shows free parking and when we arrived, the reception inform us “I’m sorry I know agoda placed wrong info in the website, the parking is chargeable” I booked this hotel as the website shows free parking and know I need to pay additional unexpected cost at 45 Euros, I strongly request agoda or hotel refund back the parking fee, be responsible of what is it placed in the website not just apology.

Reviewed October 05, 2018

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Dear Guest, I sincerely regret to read that you had a disappointing stay with us and would have wished for the opportunity to turn your experience around throughout your stay. Please allow me to apologize for the unfortunate chain of events leading to an unpleasant stay with us and be rest assured that your feedback will be shared amongst all team members to ensure that such shortfalls, which certainly do not reflect our usual high service standards will be avoided in the future. Your message has been shared with our staff teams, so that we can continue to enhance the quality of the service we provide. We hope to be able to welcoming you back for you to experience a more relaxing night upon next visit. Sincerely, Ria P.

Responded November 19, 2018
Adagio Koln City Aparthotel
123
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