Alpine Chalets Hakuba
2 Bedroom Unit - Bed, Alpine Chalets Hakuba in Hakuba
Bathroom, Alpine Chalets Hakuba in Hakuba
Bathroom, Alpine Chalets Hakuba in Hakuba
Entrance, Alpine Chalets Hakuba in Hakuba
Entrance, Alpine Chalets Hakuba in Hakuba
Exterior view, Alpine Chalets Hakuba in Hakuba

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8.5

Excellent

143 reviews

143 reviews

Children's activities1
Housekeeping1
See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Nonjae
230 m
Yama-ai
790 m
Big
810 m
Mimizuku Onsen
870 m
Hakuba Happo Onsen (Hot Spring)
1.1 km
agodaHomes

Alpine Chalets Hakuba

Hakuba, Hakuba, Japan - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Garden

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Bicycles

BBQ facilities

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Hakuba every 30 minutes on Agoda.com
Value for money8.3
Location rating8.8

Rooms available at Alpine Chalets Hakuba

Excellent
Room comfort & quality

9

Two-Bedroom House
...
  • Room size: 80 m²/861 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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Four-Bedroom House
...
  • Room size: 90 m²/969 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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Two-Bedroom Holiday Home
...
  • Room size: 61 m²/657 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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Three-Bedroom Holiday Home
...
  • Room size: 70 m²/753 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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Holiday Home
...
  • Room size: 90 m²/969 ft²
  • Mountain view
  • 2 single beds & 2 single be...
Enter dates to see prices
Holiday Home
...
  • Room size: 90 m²/969 ft²
  • Mountain view
  • 2 single beds & 2 single be...
Enter dates to see prices
2 Bedroom Unit
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 4 single beds
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3 Bedroom unit
...
  • Room size: 68 m²/732 ft²
  • Non-smoking
  • 6 single beds
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Three-Bedroom Holiday Home
...
  • Room size: 89 m²/958 ft²
  • Shower and bathtub
  • 6 single beds
Enter dates to see prices
Two-Bedroom Holiday Home
...
  • Room size: 61 m²/657 ft²
  • Shower and bathtub
  • 4 single beds
Enter dates to see prices

Frequently asked questions

Does Alpine Chalets Hakuba provide airport transfer?

Alpine Chalets Hakuba provides airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

What are the property's policies for children's bedding at Alpine Chalets Hakuba?

Alpine Chalets Hakuba's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests normally stay at Alpine Chalets Hakuba?

Verified past guests that have stayed at Alpine Chalets Hakuba had an average nightly stay of 3 nights at this property.

In which languages can Alpine Chalets Hakuba's personnel communicate?

Alpine Chalets Hakuba can communicate in 4 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the typical rating that past Solo travelers' have given to Alpine Chalets Hakuba?

Verified solo travelers that have stayed at this property have given Alpine Chalets Hakuba an average rating of 8.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Alpine Chalets Hakuba?

Past families with older children that have stayed at this property have given Alpine Chalets Hakuba an average rating of 8.7. You can look into more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Alpine Chalets Hakuba?

Past group travelers that have stayed at this property have given Alpine Chalets Hakuba an average rating of 8.7. You can find more precise customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Alpine Chalets Hakuba?

The nearest train, metro, or bus station is Minami-Otari, 10670.16 m away from Alpine Chalets Hakuba.

What time is check-in and check-out at Alpine Chalets Hakuba?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

What people love about Alpine Chalets Hakuba

  • 9.2

    Exceptional

    "Place was very nice, a good place to spend out in the mountains with family"

    Daya

    |

    December 15, 2019

Property ranking|Compared to 538 Hakuba properties
See all rankings
Room comfort score
9/10
Location score
8.8/10
Room size
62 sqm.
Service score
9/10
Better than
99
%
of Hakuba properties
Better than
93
%
of Hakuba properties
Bigger than
92
%
of Hakuba properties
Better than
91
%
of Hakuba properties
Overall rating:

8.5

Excellent
143 reviews
Cleanliness
8.6
Facilities
8.2
Location
8.8
Read all reviews >
More about Alpine Chalets Hakuba

More about Alpine Chalets Hakuba

Experience Comfort and Convenience at Alpine Chalets Hakuba

Alpine Chalets Hakuba is a 3.0 star hotel located in Hakuba, Japan that offers a range of facilities to ensure a comfortable and convenient stay. Guests can take advantage of the laundry service, airport transfer, air conditioning, hair dryer, television with satellite/cable channels, car park, and designated smoking area. The hotel also provides a shuttle service, free Wi-Fi in all rooms, BBQ facilities, luggage storage, skiing, taxi service, ticket service, and ski lessons. For those travelling by car, the hotel offers onsite self-parking and a car park free of charge.

Exceptional Staff and Beautiful Location

Alpine Chalets Hakuba is a great place to spend time with family, surrounded by the beautiful mountains of Japan. The staff at the hotel are exceptional and go above and beyond to make guests feel welcome and comfortable during their stay. Many customers have praised the helpfulness of the staff, which has made their experience even better. Additionally, the place is very nice and well-maintained, providing a comfortable and enjoyable stay for guests. Overall, Alpine Chalets Hakuba is a great destination for those looking for a relaxing and enjoyable stay in the mountains of Japan.

Experience Unmatched Comfort and Service at Alpine Chalets Hakuba

Alpine Chalets Hakuba in Hakuba, Japan, has received overwhelmingly positive customer ratings, with an impressive overall score of 8.4. Guests have praised the hotel for its exceptional staff performance, with a rating of 9.0, highlighting their friendly and accommodating service. The hotel's comfortable rooms have also received high praise, with a rating of 9.0 for comfort. Additionally, the hotel's location has been rated 8.8, with guests appreciating its proximity to the ski slopes. The hotel's cleanliness has been rated 8.6, while its facilities and value have been rated 8.2 and 8.3 respectively. The food and dining experience has been rated 8.0, with guests enjoying the delicious meals served at the hotel. With such high ratings across the board, Alpine Chalets Hakuba is the perfect choice for those seeking a comfortable stay with exceptional service in Hakuba.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Skiing
  • Ski lessons
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Hand sanitizer
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • Kitchenette
  • Kitchenware
  • Microwave
  • Non-smoking
  • Refrigerator
  • Shower
  • Towels
  • TV
  • Washing machine
  • Wi-Fi [free]

Location

Hokujo 2458-34, Hakuba-mura, Nagano, Japan 399-9301 , Hakuba, Hakuba, Japan, 399-9301
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
The property
  • License Id / Local Tax ID/ Entity Name長野県大町保健所指令22大保第29‐14号
  • Non-smoking rooms/floorsyes
  • Number of rooms 10
Parking
  • Daily parking fee0 JPY

Reviews of Alpine Chalets Hakuba from real guests

Provided by verified guests of Agoda
8.4
Excellent
Cleanliness8.6
Facilities8.2
Location8.8
Room comfort and quality9.0
Service9.0
Value for money8.3
High score for Hakuba
Rating
9+ Exceptional (6)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (1)
Sep - Nov (2)
Dec - Feb (10)

Show reviews that mention 

Showing 15 verified guest comments
9.2
Exceptional
Daya from Philippines
Family with teens
3 Bedroom unit
Stayed 4 nights in January 2019

great place”

place was very nice, a good place to spend out in the mountains with family

Reviewed December 15, 2019

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10.0
Exceptional
KRISTIAN from Japan
Family with young children
2 Bedroom Unit
Stayed 2 nights in February 2019

BOOK THIS PLACE NOW!!!”

The staff were very helpful and made our stay even better.

Reviewed February 19, 2019

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8.4
Excellent
Man from Hong Kong SAR, China
Group
2 Bedroom Unit
Stayed 6 nights in January 2017

Nice location for ski shuttle bus and night shuttle bus around the town”

The chalet is clean and in a great location. Shuttle bus to Goryu, 47 and Happone is just around the corner. It's also location in walkable distance to ecoland. Night shuttle bus to the town is also available.

Reviewed January 21, 2017

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9.2
Exceptional
Michael from United States
Family with teens
2 Bedroom Unit
Stayed 4 nights in December 2016

Clean and Comfortable”

This is a good place to stay. We like this better than a hotel. Has a fridge and little kitchenette. Washing machine. Heat is good. Place is very clean. The employees are all nice and quick to help with any special requests. Only problem here, which isn't a big one, is that if you book through a third party, you really don't have contact with the Chalet staff. We drove in with only the address and had a hard time spotting the office. Took like 30 minutes of driving in circles and eventually someone flagged us down and asked if we were looking for Alpine Chalet. I'd stay here again.

Reviewed December 21, 2016

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7.7
Very good
Adrien from France
Group
Stayed 6 nights in February 2016

Good location but "basic chalet"”

Location, Price, Staff

Very easy to get there from the train station, only 1000yen. Bus stop for all the resort is 2min away which is very convenient. However I would have expected a bigger lounge area for a 6 persons chalet

Reviewed February 24, 2016

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8.8
Excellent
Guy from New Zealand
Family with teens
Stayed 5 nights in January 2016

Ski Trip January 2016”

Alpine Chalets provided a great service from picking us up at the train station to dropping us off at the end of the stay - we also utilised the supermarket trips each time they were on as we have teenage boys who eat alot! The chalet was comfortable and warm with good wifi. Two shuttle bus stops close by meant we could go to 3 different ski fields easily and could have gone to more. Easy walk to echoland for dinner if need to.The chalets are getting tired but what do you need when you're out skiing all day!

Reviewed February 03, 2016

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9.7
Exceptional
Douglas from United States
Group
Stayed 2 nights in January 2016

Very comfortable cottage”

Location, beds, staff.

Great weekend at the Alpine Chalets. The staff was very friendly and got us in the cabin quickly. Great location, within walking distance from the Cherry Pub. The bedrooms were warm and the beds were very comfortable. We liked the TV and DVD player in the living room. The kitchen had everything to cook a good breakfast before hitting the slopes. I will definately book this cabin again next year.

Reviewed January 20, 2016

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6.3
Good
Jeffrey from United States
Couple
Stayed 2 nights in January 2015

Good location and price, but not fancy. ”

Privacy, location, price

I've stayed here multiple times but this is my first review. Overall the place is ok for the price, but the chalets are badly in need of updating and general maintenance. The sofa was coming apart at the seams, we had to buy our own toilet paper, the heater kept shutting off with an error code displayed (it has been doing this for years) and one rooms beds were no more than a couple box springs laid directly on the floor (very uncomfortable). But overall those are minor gripes given the central location in Hakuba, the size of the units, and price paid.

Reviewed January 21, 2015

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10.0
Exceptional
David from Australia
Family with young children
Stayed 3 nights in January 2013

Perfect”

The service and support

Good value, Good location, Good facilities, Good Service ... All good

Reviewed February 05, 2013

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9.7
Exceptional
David from Canada
Couple
Stayed 2 nights in November 2012

Nice place to stay in Echoland/ Hakuba”

Can sleep 4, has a kitchen and washing machine

A great place to stay in Echoland. We were picked up at the train station and dropped off again by the staff. This was very convenient after a long day of travels. Pros: - 1 loft area and 1 bedroom. 4 single beds. -Kitchen had the basic supplies -Can cook your own food or go eat out if you want (well double check the restaurants are open as most restaurants are closed during off/slow season) -Staff will drop you off at the grocery store so you can stock up on supplies. -Friendly staff Cons: -Lots of burnt out light bulbs -Carpets needs a good cleaning -Bathroom is cold. Overall a great place to stay in Hakuba and I would stay there again.

Reviewed December 03, 2012

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8.7
Excellent
David from United States
Group
Stayed 2 nights in March 2011

Best Deal in Hakuba.”

Good sized rooms; internet; clean; location.

check in was smooth. check in is done at the panorama hotel where the staff is very friendly and english speaking. the staff will lead you from the hotel to the chalet and stop at the store if you like. the rooms are bigger than average with the kitchenette set off the living area and out of the way. the shower is separate from the toilet area which is nice. the upstairs bedrooms are of decent size though one must walk through 1 room to get to the other. the chalets are adjacent to woody's equipment rental which is nice. it is a 3 minute walk to the cherry bar. this is a great place for beers and easy food. the staff were wonderful. another 3 minute walk and you're in echo land. try the b-line for pool, great service and gin tonics. internet in the living area is nice though the cable is not long enough. bring a 12 footer if you have one. wireless would be a nice upgrade. we had a good stay and highly recommend alpine chalets.

Reviewed March 23, 2011

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6.8
Good
Jussara from Japan
Family with young children
2 Bedroom Unit
Stayed 2 nights in July 2020

Muito bom”

Limpeza natureza

Reviewed July 29, 2020

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5.6
kayo from Japan
Family with young children
3 Bedroom unit
Stayed 2 nights in September 2021

Above average”

2家族で宿泊させてもらいました。 思っていたより部屋も広く、スーパーも近いので過ごしやすくリフレッシュできました。 9月の連休に利用しました。 また遊びに行くときは利用したいと思います。

Reviewed September 21, 2021

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7.6
Very good
SATOMI from Japan
Family with teens
2 Bedroom Unit
Stayed 1 night in May 2017

写真よりよかった”

GW中に北陸方面に旅行に行こうと計画をしました。北陸方面の宿は全然とれなかったので、白馬に泊まりそのあと、北陸方面へと計画を立てました。写真より広く清潔でした。到着が少し遅くなったのですが、ちゃんとまっていてくれました。また利用したいと思います。

Reviewed May 08, 2017

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8.4
Excellent
Christian from Sweden
Group
Stayed 4 nights in January 2016

Trevligt ”

Enkelt, men trevligt boende. Hade det mesta man kan förvänta sig, men ingen lyx Låg ganska isolerat. Fungerar bra med egen bil. Går endast skidbuss tre gånger om dagen. Väldigt vänlig personal, som hämtade vid bussterminalen.

Reviewed February 03, 2016

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