Ascott Jakarta
Get the most from an urban escape in Jakarta when you book a room at Ascott Jakarta. Located right in the city center, Ascott Jakarta saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Ascott Jakarta, the excellent service and superior facilities make for an unforgettable stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Jakarta.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Ascott Jakarta is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Ascott Jakarta include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Ascott Jakarta. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Ascott Jakarta including halal options.
Enjoy the countless activities offered at Ascott Jakarta. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing tennis court at Ascott Jakarta.
Around the property
Take some time to explore Jakarta during your stay at the hotel. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 240 m away.
![Swimming pool [outdoor], Ascott Jakarta in Jakarta](http://pix10.agoda.net/hotelImages/108/108582/108582_16110512370048459273.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Ascott Jakarta in Jakarta")
![Swimming pool [outdoor], Ascott Jakarta in Jakarta](http://pix10.agoda.net/hotelImages/108582/0/579d791aeeb073b59129bf4d2f45120d.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Ascott Jakarta in Jakarta")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108582/0/579d791aeeb073b59129bf4d2f45120d.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108/108582/108582_16110512370048459273.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/4863262/0/6d6cc32e7083238659053f74b0a24bba.jpg?ca=23&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108582/0/64c1b50bd9bffcf4b91859863ffbcc15.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Excellent.”
I stay in the 3 Bedroom Suite with 5 adults and 1 kid. Its clean and luxurious. Staff were helpful and friendly. It was accessible to many facilities like shopping malls and dining areas. The breakfast is alwas full house however they gave us priority when we had a train to catch to bandung. There is also a convenience store downstairs. would definitely recommend this hotel to others and would come here again on my next holiday. Also they went beyond the expectations when they gave a free teddy bear to my young niece. An amazing place for a getaway with excellent service.
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Dear Mrs. Nurulhuda, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager
The location is very good and the staff service is kind”
- The location is very good. There is Grand Indonesia Mall right next to the hotel, so it is very convenient to shopping. - The hotel facilities are a bit old, but I think they're clean overall. And I could live comfortably because the room was big. - I am very satisfied with the kind service of the staff. - One thing I want the hotel to improve is interior lighting. I felt a little dark in the hotel room. It would be perfect if you could replace the light in the hotel room with a bright color.
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Dear Mr. Jiho, Thank you for your time to share your stay experience with us. We are so delighted to know that your recent stay was a good one! It is good to hear that you like our strategic location, the spacious and clean room, and not to mention the staff services. In regards of your feedback for the room lighting, we have shared to our management to be evaluated. We sincerely value your input and suggestion that can be useful for our property improvement in term of service and quality. Once again, we thank you for your feedback and we look forward to welcome you again in the future! Best regards, Rhenny Hariaty (Guest Service Manager)
Great hotel with great location”
Very strategic location - walking distance to Grand Indonesia, Thamrin city and food stall and pasar malam. You save a lot on transport. Clean and well maintained hotel. Very helpful staff and informative. The on duty manager Pak Fijri was so helpful. He helps us with airport drop off and share information. Pool is clean. Breakfast place is clean and systematic. Security is tight so you feel safe staying in Ascott. Either you travel solo, family, friends or business trip, Ascott is the best place!
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Dear Mr. Mastura, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
Best location & staffs”
I stayed in Ascott Jakara for 10 days starts 15-24 Jul. This is my fave place to WFH (Work From Hotel) and spend Eid Adha as well (room 1907). There was nothing to be complaint, just perfect. And the cleaning staf named Mr. SISWO was very helpful during my stay. He was very kind, patient and tidy. Thanks you for his work! And also the lobby-staffs always helpful to send my food-order to my door. Great service!
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Dear Ms. Prily, Thank you for your time to share your stay experience. We are very delighted to hear that your recent stay was an excellent one! Your high appreciation to Siswo has been shared personally and he is so proud to receive your compliment. Knowing your satisfaction, we are truly confident that you will become one of our loyal guest in Ascott Jakarta. Once again, we thank you for your positive feedback and we look forward to welcome you again into one of our service residence! Best regards, Rhenny Hariaty (Guest Service Manager)
Great stay”
From the moment you walk in, you are welcome with great smiles and fragrance at the lobby. The apartment is spacious, location is fantastic, in between Grand Indo and Thamrin. Beds are comfortable, dryer, washing machine are all working fine. Breakfast, nothing great. Sleep in, wake up late and head to the Malls for your meals. Only complaint is that the moment you walk into the room, you are welcome with a stale sewage like smell unlike the fragrant lobby smell.
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Dear Ms. Siti, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager
Best hotel in Jakarta ”
We've stayed in 4 and 5 stars hotel in Jakarta and my family and I consider this hotel as the best in Jakarta. The room is spacious, clean and hommy. the facility may not as luxury as some and the swimming pool is not wide enough but still we feel that the hotel have perfect ambience for staycation. We've tried the one bedroom room and two rooms, both are great!
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Dear Ms. Souraiya, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Mam. Best regards, Rhenny Hariaty (Guest Service Manager)
Great Location and helpful Staff!”
I really have the best stay during my anniversary trip to Jakarta! The room is spacious, complete with basic amenities that a house should have i.e. water dispenser, fridge, cooking utensil and even a washing machine that comes with a dryer! The staff is very friendly n helpful. the location is really2 great. walking distance to Thamrin City, Grand Indo & the Plaza. We even walked to Tanah Abang (1.2km) which takes about 12mins, rather than taking grab which takes about 24 mins due to 'macet'. dont get surprised as we also walked from BNI station to the hotel. We dont feel its far as we enjoyed exploring the city, seeing people selling food at the street. Return to Ascott Jakarta? - Definitely, yes!
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Dear Ms. Nor, Thank you for taking the time to provide us with your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, fadlun Guest Service Manager
The best experience ever!”
The location is very strategic, near at one of the famous mall in central Jakarta & other shopping mall. The staff was very helpful. I love.the room, especially the kitchen set. It was realy complete set. The room was so clean and tidy and spacious. I got the best rate promo when I stayed here to work from home. This is the best staycation and work as well. Love it!!
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Dear Prily, Thank you for your generous feed back. We are so happy to know that you had an excellent experience staying with Ascott Jakarta. It is glad to know that our staff service and the room exceeded your expectation, both for work and staycation! Thank you once again for sharing your great review and we look forward to welcome you back in the future. Best regards, Rhenny Hariaty (Guest Service Manager)
excellent location, clean room & friendly staff ”
it was my solo birthday trip, first time to Jakarta. As a female, security is utmost important to me. when i reached Ascott,i felt safe. most importantly, i felt welcome with warmest smile by Mr Agung Sanjaya in the evening when i'm just step into the Hotel. When assist me with my check-in, he realised it was my birthday on the next day, he was first wishes me Advance Happy birthday and arranged nice & clean room for me, it was sunshine in the morning, i loved it. it was clean and well equipped with washing machine, fridge, stove and cooking appliances, TV & Aircon etc, it was provided with water dispenser as well. overall well maintained and clean, and you will have a good sleep! this little gesture warmed my heart, and he even greet me again on the actual day when i passing by him . Mr Agung demonstrate the great attitude with excellent customer services which is the asset for the Hotel. thank you for his great service together with the nice accommodation provided.
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Dear Ms. Agnes, Thank you for taking the time to provide us with your feedback for us. We were delighted to learn that in overall you enjoyed your stay with us when you visiting Jakarta and we are happy to have met your expectations in service and quality standards. Your wonderful review in our guest survey will be shared to our team especially to Agung for more commitment in delivering good service. It is always pleasant to have the compliments which will surely motivate and make our team proud. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. . With my best regards, Erick Pradiana - Assistant Guest Service Manager
Value for money”
For the price, the room had everything one can possibly need: microwave, washing machine, refrigerator. There's a safe deposit box en-suite. The room is not only clean and very comfortable, but also very spacious. The breakfast is made to order, and delivered to the room. The food is nothing exceptional, and the portion is quite small (for me personally). However, overall, I was very satisfied with my experience staying at this property.
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Dear Mr. Roy, Thank you for choosing our property as your destination to stay during your time in Jakarta. We are so delighted to know that your stay was a great one! Thank you also for highlighting our clean and spacious room with the complete facilities inside. We are happy to be able to accommodate all your needs, Sir. In regards of the breakfast portion and quality, I will escalate these matter to our Restaurant vendor for their evaluation, and hopefully improvement from their side. Knowing your great satisfaction for our property, we sincerely wish for your return in the future time, Mr. Roy. Please do not hesitate to contact us should you require any further assistance for your upcoming visit. We will be more than happy to ensure that your stay will be a memorable one. Once again, thank you for your generous feedback and we look forward to welcome you back in to our service residence. Best regards, Rhenny Hariaty (Guest Service Manager)
Value for money”
For the price, the room had everything one can possibly need: microwave, washing machine, refrigerator. There's a safe deposit box en-suite. The room is not only clean and very comfortable, but also very spacious. The breakfast is made to order, and delivered to the room. The food is nothing exceptional, and the portion is quite small (for me personally). However, overall, I was very satisfied with my experience staying at this property.
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Dear Mr. Roy, Thank you for choosing our property as your destination to stay during your time in Jakarta. We are so delighted to know that your stay was a great one! Thank you also for highlighting our clean and spacious room with the complete facilities inside. We are happy to be able to accommodate all your needs, Sir. In regards of the breakfast portion and quality, I will escalate these matter to our Restaurant vendor for their evaluation, and hopefully improvement from their side. Knowing your great satisfaction for our property, we sincerely wish for your return in the future time, Mr. Roy. Please do not hesitate to contact us should you require any further assistance for your upcoming visit. We will be more than happy to ensure that your stay will be a memorable one. Once again, thank you for your generous feedback and we look forward to welcome you back in to our service residence. Best regards, Rhenny Hariaty (Guest Service Manager)
THE BEST CITY CENTER HOTEL! ”
I’m happy that the hotel location is very strategic at the heart of Jakarta city center / cbd. One of the staff (Mr.Yuli) was very helpful and super attentive during our check in process. The food at the restaurant also was so good. I had Nasi Goreng was super delicious. Just opposite to the famous Rumah Makan Sederhana where they serve Nasi Padang. Walking distance to Grand Indonesia and Plaza Indonesia (2-5mins walking). And the best part, just under the hotel, there are the famous kebon kacang street food market. Delish! Can’t wait to return!
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Dear Mr. Shahrizad, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
Had a great staycation..”
The room verry spacious, i love the design of their room, verry clean, and the staff verryy friendly and helpfull as well.. Everything almost excelent but one thing i dont like is they dont have balcony and the view was not good to see.. Anyway, will stay in ascott another time for sure. Thanks agoda..
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Dear Ms. Utami, Thank you for choosing our property as your destination to stay during your staycation. We are so delighted to hear that your previous stay with us was an excellent one! It is such great honor to know that you loved so many things about Ascott Jakarta. However, we do regret that that the lack of balcony and the hotel view were not according to your expectation. But seeing as you love so many great points from our hotel, we are confident enough that you will be visiting us again in the future. Once again, we thank you for your positive feedback and we look forward to welcome you into one of our service residence soon! Warm regards, Rhenny Hariaty (Guest Service Manager)
Ideal place for a staycation”
The hotel is able to provide everything we expect, even more. Although we stayed during peak season, they have managed to give us a room with a nice view as requested. When our ice tray was missing from the fridge, instead of giving us another ice tray, the hotel replaced the whole fridge! Ascott definitely makes sure they provide the best service for each guest. The staffs are friendly and welcoming. Amenities are good, especially the kitchen. Everything is well-thought-of. Definitely will come back for my next staycation!
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Dear Ms. Nabila, Thank you for your time to share your stay experience through this channel. We are very delighted to know that you had a wonderful stay with us. Thank you also for your appreciation in regards of our staff services. We are proud and happy to received such kind compliment from our guest. We will do our best to continuously deliver best services to all of our guest. We sincerely wish that you will return back soon to our property, Mam. We will definitely looking forward to welcome you again in the future. Once again thank you for your generous feedback, please stay healthy and safe! Best regards, Rhenny Hariaty (Guest Service Manager)
Very pleasant staycation!”
The air conditioner were great, the kitchenette is clean. Check in/check out process was warm and friendly. And the service is very quickly followed up. I was given a high floor room and I really liked it, good view. Thank you Ascott Jakarta team.
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Dear Mr. Januar, Thank you for your generous review. We are so happy to know that you had an excellent stay with us! Your kind reward is what drive us to do our utmost best to ensure our guest enjoy their stay with Ascott Jakarta. Best regards, Rhenny Hariaty (Guest Service Manager)
Good hotel with a good location”
Ascott Jakarta was quite an experience as we stayed here for our holiday. The location is apt as it's in walking distance to Grand Indonesia, which houses many restaurants, cafes, shopping and even movies! The room was spacious, it also came with a washing machine (with free detergent!), microwave, mineral water can and dispenser and other standard amenities. The staff was courteous, the breakfast was wonderful and there was variety in the food everyday. All in all, a pleasant stay.
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Dear Mr. Ravi, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We were delighted to learn that you enjoyed your stay and I thank you for your satisfaction on location, our staffs and spacious room. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, Lulu
Very clean, great location next to Grand Indonesia and excellent 24/7 staff service”
Staff and service was the big one - they were always willing to help, give food and travel recommendations, as well as calling cabs for us and always being welcoming and greeting whenever entering and leaving the premises - these little things are amazing - keep doing it!
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Dear Valued Guest, Thank you for your feedback. Your kind words will be shared with the Residence Manager. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences Yours sincerely, Angga Wijaya
Best place for staycation”
Friendly staff and smooth check in and check out. Great location, you can walk to Grand Indonesia Shopping mall. Spacious and neat. Comfy bed and sofa. TV has a lot of entertainment channels. Good lighting, I can work on laptop while on a bed. Equipped kitchen though I don't use it much. Pool area is a bit smelly though.
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Dear Valued guest, Thank you for your review dated 21 January 2020. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Angga W
My second staycation.”
The air conditioning is perfect, the bed is comfortable, the water pressure is just right, the internet connection is good, the kitchen is clean, but unfortunately my booking on high floor could not be fulfilled like my previous stay.
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Dear Mr. Januar, Thank you for choosing our property as your preferred destination to stay in Jakarta. We are glad to know that once again you had a great experience staying with us. We will do our utmost best to accommodate your high floor preference in the future,Sir but in the mean time we look forward to welcome you back again soon! Best regards, Rhenny Hariaty (Guest Service Manager)
First stay experience was good ”
My first experience at Ascott Jakarta was a positive one. They upgraded the room for me. Room was awesome with the entire place being very clean. Would recommend this place to anyone.
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Dear Nuwan, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager