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7.6
Very good
4,149 reviews
4,149 reviews
"Found this hotel good in all facets of serviice, clean,great staff, excellent loyalty programme,plenty of good healthy food for breakfast,if possible would stay..."
"Nice staff, helpful location, relatively clean, would happily stay again :)"
"Lots of food options nearby and close to Chinatown."
"-good location."
"Super friendly staff, tasty breakfast, comfortable accommodation,"
7.2
Very good
Location rating score
Best Western Mangga Dua Hotel and Residence
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mangga Dua part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Hygiene Plus
Located in heart of Jakarta
Check-in [24-hour]
Airport transfer
Excellent breakfast
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Swimming Pool
Check-in/out [express]
Luggage storage
3 travelers have booked today.
Value for money | 7.8 |
Distance to city center | 0.2 km |
Location rating | 7.2 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 15.4 km |
Does Best Western Mangga Dua Hotel and Residence provide airport transfer?
Best Western Mangga Dua Hotel and Residence provides airport transfer service upon request with an additional charge of 250000 IDR in local currency. To request, check the box on the booking form just before the payment page.
What bars are nearby Best Western Mangga Dua Hotel and Residence?
While residing at Best Western Mangga Dua Hotel and Residence, indulge in your evening or night out at Colosseum Club to make the most out of your nightlife.
What is the minimum age requirement for visitor at Best Western Mangga Dua Hotel and Residence?
Best Western Mangga Dua Hotel and Residence only allows guest visitors that are over 5 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more choices.
What are the property's policies for children's bedding at Best Western Mangga Dua Hotel and Residence?
Best Western Mangga Dua Hotel and Residence's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Best Western Mangga Dua Hotel and Residence have?
Best Western Mangga Dua Hotel and Residence has a total of 33 floors.
What payment cards are accepted at Best Western Mangga Dua Hotel and Residence?
Enjoy the comfort of easy payment at Best Western Mangga Dua Hotel and Residence which accepts up to 6, with payment card options consisting of American Express, Visa, MasterCard, UnionPay, and Cash.
What is the verified guest review consensus about Best Western Mangga Dua Hotel and Residence's spa?
63.0% of our verified visitor reviews have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Best Western Mangga Dua Hotel and Residence down in the review section.
What is the average rating that verified Business travelers' have given to Best Western Mangga Dua Hotel and Residence?
Past business travelers that have stayed at this property have given Best Western Mangga Dua Hotel and Residence an average rating of 7.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Best Western Mangga Dua Hotel and Residence?
Past local visitors that have stayed at this property have given Best Western Mangga Dua Hotel and Residence an average rating of 8.3. You can look up on more detailed customer testimonials, and responses for this property down in the review section.
What is the nearest train, metro, or bus station to Best Western Mangga Dua Hotel and Residence?
The nearest train, metro, or bus station is Senayan, 10038.19 m away from Best Western Mangga Dua Hotel and Residence.
Is breakfast offered at Best Western Mangga Dua Hotel and Residence?
Wake up to a fantastic buffet and continental breakfast at Best Western Mangga Dua Hotel and Residence. Guests can enjoy breakfast offered with an additional charge of 160000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
8
"Found this hotel good in all facets of serviice, clean,great staff, excellent loyalty programme,plenty of good healthy food for breakfast,if possible would stay..."
gordon
|
February 4, 2020
8
"Nice staff, helpful location, relatively clean, would happily stay again :)"
Shafakat
|
December 25, 2019
8.8
"Lots of food options nearby and close to Chinatown."
Pelie
|
August 28, 2023
Best Western Mangga Dua Hotel and Residence
Best Western Mangga Dua Hotel and Residence is a distinct addition to Jakarta and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
At Best Western Mangga Dua Hotel and Residence, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Best Western Mangga Dua Hotel and Residence makes it easy to plan your day trips, sightseeing, and more around Jakarta.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Best Western Mangga Dua Hotel and Residence. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Best Western Mangga Dua Hotel and Residence are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Every day at Best Western Mangga Dua Hotel and Residence begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Best Western Mangga Dua Hotel and Residence caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Best Western Mangga Dua Hotel and Residence offers an excellent variety of recreational facilities. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
Don't miss out on all that Jakarta has to offer! Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 6.1 km away.
7.4
Breakfast
264 mentions
Housekeeping
196 mentions
Internet
102 mentions
Taxi
74 mentions
7.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 5 year(s).
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
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470 meters to public transportation
Airport transfer
Located in heart of Jakarta
Free Wi-Fi in all rooms!
Nice Hotel”
it was good hotel and nice staffs
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Nice hotel`”
Its a nice hotel with good facilities
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so recomend hotel”
thank you for your hospitality
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My first impression”
Best Western Mangga Dua This hotel is quite good especially during pandemic. The architecture is different if we compare with the other best western hotel in Jakarta. They are adopted vintage traditional concept, so when you enter the lobby you will see the difference is. There are many traditional Javanese spot that you will see here. The lobby is very wide. So don't worry if you are groups, there are many corner to wait while you check in. One thing that make me not really happy is because the staff told me that you only can use one elevator in the center. And when you wanna to use it, it's need a time.. If you in hurry, I suggest you to prepare before u use the elevator. The staff are very nice.. Especially Mrs. Stella and Mr. Sony. She was very nice when I was check in and out. She helped me a lot during my stay here and have many conversations related about the pandemic situation in the hotel. She also gave me mask when I was forgot to use it. So because of the pandemic covid-19, the hotel make a rules for you to always use mask when you are out the room. The restaurant staff and cleaning also very nice. They are help me when I was asking help and booking some room service. Aha.. One thing that I miss. I can't take a picture of the swimming pool because the management of the building close it. It's was the front desk told me.. So sad. I have a problem when I am looking the sing of kiblat (for pray) but then the staff help me to figure it out. The sign was disappeared because of the repaired room. So they were forgot to put it again. Thank for the explaination. The facility in my room you could find our by the picture I was uploaded here.. Thank❤🌹😊 Best western.. See you soon. Sulton💕
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Great location !”
-good location. Within walking distance to Mangga Dừa. -value for money -breakfast was ok -need to improve the pool a bit Was upgraded to deluxe, Thanks to Mr.Henri the manager because of door issue in the bathroom.
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3rd time.. ”
I don't know how to review again since I was made it before. But since I was here for the first time, they are make me more comfortable to be here.. Especially the staff.. Me. Sony front desk.
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Very good”
Found this hotel good in all facets of serviice, clean,great staff, excellent loyalty programme,plenty of good healthy food for breakfast,if possible would stay again,
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Excellent”
Location in a lonely area
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Toilet bath area is like a pool.”
After complaining tt the shower area was flooded when in use nothing was done till day we left.
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Very good”
The hotel is pretty basic, but I love the bed. The shower room is ok, though there is funky smell. The lift is super sloww. The massage is ok so basic, but good enough. Also, I have free shuttle to ITC shopping nearby, only dropping. Other than that, Gojek or Grab are easily get.
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Very good”
The hotel was clean but older. Very easy to get a taxi to Ancol beach. Area not suitable for walking due to heavy traffic. Good value for the money.
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Looks like an old hotel”
The hotel seems like an old hotel, old building. The AC wasn't cold bcs they only have central AC. The view was good. The room was big. Also the pool. And theyre lack of stop contact.
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Bad pool management”
Think twice to back again
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Above average”
Few times blackout no electricity
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Uncomfortable stay”
The Aircon was not cold, and it seems that it's a known issue because the technician said so and offered to change the room. There are mini crocoaches in the bathroom.
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Disappointing”
Non smoking room but very bad smell of ciggarette. Thick of dust, my eyes getting hurt. Toilettries only toothbrush, tiny bar soap, and shampoo. There was a bathup but the shower flow was low. Breakfast was very standard. I book for 2 night but it was enough after one night. I moved to the other hotel. Not reccomended. Im sorry for that
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Aircon not cold, reception staff not wearing mask”
Aicon not working well and receptionist di not wear mask despite of covid-19 and some guests allowed to enter hotel without using mask. Lobby do not have aircon may be to save cost
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Lovely hotel with great service”
Although this is only my 3rd time staying in Best Western Mangga Dua Hotel and Residence, I am very surprise to find that some of the service staff actually remember me (which is not very common for most of the hotel I have stayed in). Service staff never fails to brighten up my day with their great smile, politeness and helpfulness. The feeling I receive from the moment I step into the hotel all the way till I left the hotel is excellent. All staff makes me feel like home and I had introduce many other friends to stay in Best Western Mangga Dua Hotel and Residence when they visit Jakarta.
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Great new hotel, so-so location...”
We stayed a couple of nights at Best Western Mangga Dua after we came back from Bandung. It must be a fairly new hotel as almost everyone, our driver and people on the street, are not familiar with it. Luckily a policeman showed us the way. The room is great, I must say. Spacious and very clean. Had really great time there. Not much things to do in the hotel, no spa or anything, but I guess they're targeting a different market segment. The staff was friendly and helpful... They have a shuttle service from the hotel which takes you to ITC Mangga Dua, from 10am till 8pm, but have to book earlier... as they will not drive out to Mangga Dua unless there's a prior booking... Overall, great place to stay, will definitely go there again.... maybe the choice for business travellers, but also good enough for leisure if you are not the stay-in-your-hotel-enjoy-the-facilities type.
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Lovely hotel with great locations”
Though its a long walking distance from Mangga Dua to the hotel but the smile on the staffs at Mangga Dua is simply marvelous. Our hotel unit is at 33rd floor and the view is just spectacular especially during sunrise. For the convenience of the guest, Best Western Mangga Dua provides free shuttle service from the hotel to Mangga Dua Pasar Pagi. The guest relation executive even remembered my wive name. Its a waste we did not get the name of the lady. We will definitely come there again in my next business trip to Jakarta and would recommend our families and friends. Oh yeah, the buffet spread is wonderful. Thumbs Up
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