Best Western Mangga Dua Hotel and Residence
Best Western Mangga Dua Hotel and Residence is a distinct addition to Jakarta and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
At Best Western Mangga Dua Hotel and Residence, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Best Western Mangga Dua Hotel and Residence. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Best Western Mangga Dua Hotel and Residence are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Best Western Mangga Dua Hotel and Residence. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Best Western Mangga Dua Hotel and Residence caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Best Western Mangga Dua Hotel and Residence offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's dart board. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Around the property
Don't miss out on all that Jakarta has to offer! Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 6.1 km away.
![Swimming pool [outdoor], Best Western Mangga Dua Hotel and Residence in Jakarta](http://pix10.agoda.net/hotelImages/262545/0/af80a409b06e678d8d2f0a0b035c61bb.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Best Western Mangga Dua Hotel and Residence in Jakarta")
![Swimming pool [outdoor], Best Western Mangga Dua Hotel and Residence in Jakarta](http://pix10.agoda.net/hotelImages/262545/0/d04fc959e7ef020ba7a1d8252b5333c8.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Best Western Mangga Dua Hotel and Residence in Jakarta")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/262545/0/af80a409b06e678d8d2f0a0b035c61bb.jpg?ca=0&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/262545/0/d04fc959e7ef020ba7a1d8252b5333c8.jpg?ca=0&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2287663/0/8a59c93048019f73abd5240ba4470d48.jpg?ca=9&ce=1&s=98x98&ar=1x1)
Best budget hotel in Mangga Dua area”
Just like the title stay, it’s the best so far in Mangga Dua area. Near to so many food stall and shops. Bathroom is huggeeee and convenient. Staffs are great. Overall is great. Would like to comeback. Cleanliness is top notch!
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Dear Ajizzah, Thank you for choosing Best Western Mangga Dua Hotel & Residence as your preference stay. We are sincerely delighted to receive your comments and to read that you had a good experience during your stay with us. We are pleased to read that you enjoyed our Hotel and its surrounding area. We understand that the strategic location of the Hotel close to the Mangga Dua Shopping Mall Center has been essential to you. Once again thank you very much, and we do hope that your best experience will bring you back to our Hotel in the near future. Warmest regards Royke Febrian General Manager
Excellent Stay and service ”
The Executive Chef - Edi Irawan was phenomenal 🙂🙂🙂
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Dear Kevin, Thank you for staying at Best West Mangga Dua Hotel & Residence and be certain that we highly appreciate the time you took to share your review. We are pleased to read that you are fully satisfied with our services and that we have been able to fulfill your expectations, especially with our Chef - Mr. Edi Irawan. Wishing you a pleasant day ahead, and we do hope that your experience will bring you back to Best Western Mangga Dua Hotel & Residence on your next visit. Warmest regards, Royke Febrian General Manager Best Western Mangga Dua Hotel & Residence
Nice Hotel”
it was good hotel and nice staffs
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Nice hotel`”
Its a nice hotel with good facilities
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My first impression”
Best Western Mangga Dua This hotel is quite good especially during pandemic. The architecture is different if we compare with the other best western hotel in Jakarta. They are adopted vintage traditional concept, so when you enter the lobby you will see the difference is. There are many traditional Javanese spot that you will see here. The lobby is very wide. So don't worry if you are groups, there are many corner to wait while you check in. One thing that make me not really happy is because the staff told me that you only can use one elevator in the center. And when you wanna to use it, it's need a time.. If you in hurry, I suggest you to prepare before u use the elevator. The staff are very nice.. Especially Mrs. Stella and Mr. Sony. She was very nice when I was check in and out. She helped me a lot during my stay here and have many conversations related about the pandemic situation in the hotel. She also gave me mask when I was forgot to use it. So because of the pandemic covid-19, the hotel make a rules for you to always use mask when you are out the room. The restaurant staff and cleaning also very nice. They are help me when I was asking help and booking some room service. Aha.. One thing that I miss. I can't take a picture of the swimming pool because the management of the building close it. It's was the front desk told me.. So sad. I have a problem when I am looking the sing of kiblat (for pray) but then the staff help me to figure it out. The sign was disappeared because of the repaired room. So they were forgot to put it again. Thank for the explaination. The facility in my room you could find our by the picture I was uploaded here.. Thank❤🌹😊 Best western.. See you soon. Sulton💕
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Its a very decent hotel”
Pros: you get free afternoon tea/coffee/snack and even small meal. If you have a member card you can get 50% off any food and its a good deal. the staff are really friendly and helful. Breakfast are really good cons: they changed the bath soap to handsoap(i asked the house cleaning staff), but they have shampoo and all the usuals in good hotels. When i travel i bring everything else but not body soap, so I kind of disapointed in that.
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Exceptional”
Very good hotel , value of money, friendly staff, very good breakfast..... I have been in this hotel six months ago and l am very happy to stay in it for the second time and l recommend this hotel to all travelers who intend to visit Jakarta.
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so recomend hotel”
thank you for your hospitality
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3rd time.. ”
I don't know how to review again since I was made it before. But since I was here for the first time, they are make me more comfortable to be here.. Especially the staff.. Me. Sony front desk.
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Friendly,Clean and Service good,good local.”
Because it is very close to Mangga Besar.Breakfast very good..Not too far away from all the nigh spots and is close to the night market that sells food into the wee hours. Polite staff and friendly.
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Dear Chu, Thank you for choosing Best Western Mangga Dua Hotel & Residence as your preference stay. We are sincerely delighted to receive your comments and to read that you had a good experience during your stay with us. We are pleased to read that you enjoyed our Hotel and its surrounding area. We understand that the strategic location of the Hotel close to the Mangga Dua Shopping Mall Center has been essential to you. Once again thank you very much, and we do hope that your best experience will bring you back to our Hotel in the near future. Warmest regards Royke Febrian General Manager
Very good”
Found this hotel good in all facets of serviice, clean,great staff, excellent loyalty programme,plenty of good healthy food for breakfast,if possible would stay again,
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Room not clean”
The room is not that clean A lot of ash
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Excellent”
Location in a lonely area
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Decent Stay”
Nice staff, helpful location, relatively clean, would happily stay again :)
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Toilet bath area is like a pool.”
After complaining tt the shower area was flooded when in use nothing was done till day we left.
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Very good”
The hotel is pretty basic, but I love the bed. The shower room is ok, though there is funky smell. The lift is super sloww. The massage is ok so basic, but good enough. Also, I have free shuttle to ITC shopping nearby, only dropping. Other than that, Gojek or Grab are easily get.
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Great hotel ”
Helpful staff
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Very good”
The hotel was clean but older. Very easy to get a taxi to Ancol beach. Area not suitable for walking due to heavy traffic. Good value for the money.
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Looks like an old hotel”
The hotel seems like an old hotel, old building. The AC wasn't cold bcs they only have central AC. The view was good. The room was big. Also the pool. And theyre lack of stop contact.
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Dirty floor, unrenovated room”
We were given a room on level 32. Many rooms under renovation, the floor were very dusty, and dark. The room is unrenovated, old woods on the furnitures..
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Dear Devina, Thank you for staying at Best Western Mangga Dua Hotel & Residence, and be certain that we appreciate the time you took to share your review. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Kindly accept my sincere apologies for the inconvenience experience you had, and please be sure, this is obviously absolutely not the kind of image that I want you to remember when you go home. Please be sure that corrective action has been taken, as we are continuously trying to improve our services and facilities. Once again thank you very much, and I look forward to talking to you at your best convenience time. Warmest regards, Royke Febrian General Manager