Bed, Palace Gate Hotel & Residence in Phnom Penh
Guestroom, Palace Gate Hotel & Residence in Phnom Penh
Restaurant, Palace Gate Hotel & Residence in Phnom Penh
Lobby, Palace Gate Hotel & Residence in Phnom Penh
Swimming pool, Palace Gate Hotel & Residence in Phnom Penh
Palace Gate Hotel & Residence
Lobby, Palace Gate Hotel & Residence in Phnom Penh

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8.7Excellent

1,739 reviews

1,739 reviews

Room comfort and quality 9.2
Cleanliness 8.9
Service 8.9
Location 8.8
Value for money 8.7
Facilities 8.4
See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Wat Botum
140 m
Cambodia-Vietnam Friendship Monument
140 m
Cambodia - Vietnam Friendship Statue
180 m
Samdech Hun Sen Garden
180 m
Neak Banh Tuek Park
200 m
Popular landmarks
Independence Monument
420 m
Silver Pagoda
480 m
Royal Palace
620 m
National Museum
840 m
Sisowath Quay
1.4 km
Closest landmarks
Embassy of North Korea
280 m
Kantha Bopha Hospital
350 m
Embassy of Singapore
420 m
Independence Monument
420 m
Royal Palace Park
420 m

Palace Gate Hotel & Residence

No. 10B, St.264 ( Royal Palace) Near Wat Buttomtey, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 1202 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sangkat Chakto Mukh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

19 travelers have booked today.

Value for money8.7
Distance to city center0.5 km
Location rating8.8
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.5 km

Rooms available at Palace Gate Hotel & Residence

Exceptional
Room comfort & quality

9.2

Presidential Suite
...
  • Room size: 73 m²/786 ft²
  • Park view
  • 1 double bed and 1 queen be...
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Studio Twin with Balcony
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed and 1 single be...
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King Suite
...
  • Room size: 63 m²/678 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Premier Double Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 110 m²/1184 ft²
  • River view
  • 2 double beds
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Studio Double with Balcony
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
DOUBLE SUPERIOR CITY VIEW
...
  • City view
  • Balcony/terrace
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Family room Standard
...
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    Palace Gate Family Suite
    ...
    • Room size: 110 m²/1184 ft²
    • Balcony/terrace
    • 2 king beds or 2 super king...
    Enter dates to see prices
    Studio Twin Room with City View
    ...
    • City view
    • Balcony/terrace
    Enter dates to see prices

    Frequently asked questions

    Does Palace Gate Hotel & Residence have a fitness center?

    Palace Gate Hotel & Residence features free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

    Does Palace Gate Hotel & Residence offer dry cleaning services?

    Yes! Palace Gate Hotel & Residence features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

    What interesting attractions are in close proximty of Palace Gate Hotel & Residence that are in walking range?

    While staying at Palace Gate Hotel & Residence, start off your trip by exploring the closest attractions that are within walking distance to the property which include Wat Botum, Cambodia-Vietnam Friendship Monument, and Cambodia - Vietnam Friendship Statue.

    What are the property's policies for children's bedding at Palace Gate Hotel & Residence?

    Palace Gate Hotel & Residence's policy pertaining to children's bedding considers guests age 8 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    When was Palace Gate Hotel & Residence built?

    Palace Gate Hotel & Residence was built in 2013.

    How many floors does Palace Gate Hotel & Residence have?

    Palace Gate Hotel & Residence has a total of 9 floors.

    At what time of the year is Palace Gate Hotel & Residence most popular?

    Palace Gate Hotel & Residence's most popular month where verified visitors have stayed the most is in May.

    What do visitors like most about Palace Gate Hotel & Residence?

    Past visitors that stayed at Palace Gate Hotel & Residence have given this property a rating of 8.939 for its excellent cleanliness as the primary highlight for their stay.

    What is the verified guest review consensus about Palace Gate Hotel & Residence's Wi-Fi?

    100.0% of our past customer assessments have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Palace Gate Hotel & Residence down in the review section.

    What is the typical rating that past Couples' have given to Palace Gate Hotel & Residence?

    Verified couple travelers that have stayed at this property have given Palace Gate Hotel & Residence an average rating of 8.8. You can look up on more descriptive customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

    What is the typical rating that verified Families with older children have given to Palace Gate Hotel & Residence?

    Past families with older children that have stayed at this property have given Palace Gate Hotel & Residence an average rating of 8.6. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What people love about Palace Gate Hotel & Residence

    • 10

      Exceptional
      Cleanliness

      "We like this hotel, it is nice and clean, the rooms so private."

      tanty

      |

      October 3, 2023

    • 10

      Exceptional
      Cleanliness

      "The room was clean, the A/C was blasting, and the beds were comfortable/soft."

      Adrian

      |

      May 30, 2023

    • 10

      Exceptional
      Location

      "It has a value for money, a good location and a helpful staff."

      Karl

      |

      September 12, 2023

    Property ranking|Compared to 766 Phnom Penh properties
    Room comfort score
    9.2/10
    Couples review score
    9/10
    Cleanliness score
    8.9/10
    Value for money score
    8.7/10
    Better than
    99
    %
    of Phnom Penh properties
    Better than
    94
    %
    of Phnom Penh properties
    Better than
    93
    %
    of Phnom Penh properties
    Better than
    92
    %
    of Phnom Penh properties
    More about Palace Gate Hotel & Residence

    More about Palace Gate Hotel & Residence

    Palace Gate Hotel & Residence

    Immerse yourself in the all that Phnom Penh has to offer with a getaway at Palace Gate Hotel & Residence.
    All offerings provided by Palace Gate Hotel & Residence help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phnom Penh is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the Palace Gate Hotel & Residence.
    A range of amenities is offered in guestrooms at Palace Gate Hotel & Residence. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Palace Gate Hotel & Residence, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Palace Gate Hotel & Residence. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Palace Gate Hotel & Residence including halal options.
    A day in will be as fun as a day out with ranges of recreational activities offered at Palace Gate Hotel & Residence. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


    Around the property

    Don't miss out on all that Phnom Penh has to offer! Be sure to visit Royal Palace located 610 m away, an item on every checklist of those who travel to Phnom Penh. Find that special item or souvenir that will commemorate your trip to Phnom Penh at Central Market located 2.3 km away.


    Reasons to stay here

    Guests who stayed here found it to be neat and tidy, scoring it above 93% of other accommodations in the city.
    According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Phnom Penh.
    Past guests love the staff and service here, rating it above 92% of the other accommodations in the city.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    20 mentions

    Housekeeping

    14 mentions

    Swimming Pool

    8 mentions

    View

    3 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Khmer
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Breakfast [buffet]
    • Breakfast [continental]
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Food delivery
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Accessible by elevator
    • Adapter
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Alcohol
    • Balcony/terrace
    • Bathrobes
    • Blackout curtains
    • Blu-ray player
    • Books/DVDs/music for children
    • Carpeting
    • Cleaning products
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Dishwasher
    • Dressing room
    • DVD/CD player
    • Electric kettle
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Free welcome drink
    • Fruits/snacks
    • Full kitchen
    • Hair dryer
    • Heating
    • High chair
    • In-room safe box
    • Ironing facilities
    • Kitchenette
    • Laptop safe box
    • Linens
    • Locker
    • Microwave
    • Mini bar
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Shared bathroom
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Streaming service like Netflix
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Umbrella
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • American
    • Asian
    Restaurants on site
    Restaurant
    • Cuisine: Asian

    Location

    No. 10B, St.264 ( Royal Palace) Near Wat Buttomtey, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 1202
    Excellent
    Location

    8.8

    Airports
    • Phnom Penh International Airport (PNH) - Cambodia
      9.5 km 54 min drive
    • Rach Gia Airport (VKG) - Vietnam
      179.1 km
    Public transportation
    • Capitol Bus Station
      1.5 km
    • GST Bus Station
      1.7 km
    Hospital or clinic
    • Kantha Bopha Hospital
      350 m
    Shopping
    • Central Market
      2.4 km
    Convenience store
    • Panda Mart
      950 m
    Cash withdrawal
    • ATM
      230 m

    What's nearby

    Popular landmarks
    • Independence Monument
      420 m
    • Silver Pagoda
      480 m
    • Royal Palace
      620 m
    • National Museum
      840 m
    • Sisowath Quay
      1.4 km
    • Tuol Sleng Genocide Museum
      1.8 km
    • Wat Phnom
      2.2 km
    • Central Market
      2.4 km
    • Russian Market
      2.7 km
    • Choeung Ek Genocidal Center
      8.8 km
    Nearby landmarks
    • Wat Botum
      140 m
    • Cambodia-Vietnam Friendship Monument
      140 m
    • Cambodia - Vietnam Friendship Statue
      180 m
    • Samdech Hun Sen Garden
      180 m
    • Neak Banh Tuek Park
      200 m
    • Hong Kong Center
      230 m
    • Statue of King Father Norodom Sihanouk
      240 m
    • Pencil Market
      270 m
    • Embassy of North Korea
      280 m
    • Kantha Bopha Hospital
      350 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-7 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property does not allow joiners.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Airport transfer fee20 USD
    • Distance from city center0.5 km
    • Travel time to airport (minutes)30
    Extras
    • Breakfast charge (unless included in room price)10 USD
    • Daily Internet/Wi-Fi fee0 USD
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges0
    • Number of floors9
    • Number of restaurants1
    • Number of rooms 52
    • Year property opened2013
    • Most recent renovation2019
    Parking
    • Daily parking fee0 USD

    Reviews of Palace Gate Hotel & Residence from real guests

    Provided by verified guests of Agoda
    8.6
    Room comfort and quality9.2
    Cleanliness8.9
    Service8.9
    Location8.8
    Value for money8.7
    Facilities8.4
    High score for Phnom Penh
    Rating
    9+ Exceptional (255)
    8-9 Excellent (70)
    7-8 Very Good (73)
    6-7 Good (14)
    <6 Below Expectation (32)

    Show reviews that mention 

    Showing 444 verified guest comments
    12345
    10.0
    Exceptional
    LISA from Cambodia
    Solo traveler
    Studio Double with Balcony
    Stayed 3 nights in January 2023

    Perfect Stay Away!”

    I stayed for 3 nights in a Double Studio room with balcony. The room was huge and comfortable. It includes everything you need for a comfortable stay like, kitchen, sofa, TV, etc. I had a lovely view looking over the Palace and park. The location is ideal to easily discover the sights of the city. Also, easy walk to local cafes and restaurants. If you are a shopper, Aeon Mall is an easy 15 minute walk away. There is a supermarket 5 minutes walk away for your essentials. The staff were exceptional, friendly and professional. I would highly recommend booking a treatment in the spa, it's worth the extra cost. This hotel is beautiful and clean in a perfect location. There is also a gym, indoor pool and restaurant if you desire. I highly recommend staying at this hotel and I will definitely return again. Thank you to all the staff for making my stay so wonderful.

    Reviewed January 25, 2023

    Dear Lisa Greetings from Palace Gate Hotel Residence , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Penh Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid SophornPrak Senior Resort Manager Palace Gate Hotel Residence

    Responded January 27, 2023
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    April from Singapore
    Group
    Family Suite
    Stayed 1 night in April 2023

    Great location, spacious rooms”

    Booked the Family Suite, was pleasantly surprised on how spacious the unit was, and clean. Very convenient and complete with kitchen utensils, stove, microwave etc. Location wise, very central, near the Independent Monument and walking distance to the cafes, food stalls and shops. The hotel staff very very pleasant and polite.

    Reviewed May 10, 2023

    Dear April, Greeting from Palace Gate Hotel & Residence! Thank you for your positive comments. We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Residence. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded June 15, 2023
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Jacquelyne from Australia
    Couple
    Studio Double with Balcony
    Stayed 6 nights in April 2023

    Restful escape”

    Palace Gate had one of the most comfortable beds we’ve slept in on our travels throughout Asia so far. Beautiful rooms with a lovely amount of space and stunning views! A great kitchen with all you needed to make a meal. The staff were so friendly and helpful, especially Sok who was just amazing throughout our stay. We will be back!

    Reviewed April 22, 2023

    Dear Jacquelyne Thank you for recommending Palace Gate Hotel & Resort to other guests. Your kind feedback will be shared to the entire team and we hope to welcome you back again in the near future. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort

    Responded April 24, 2023
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Cathy from United States
    Family with young children
    Family Suite
    Stayed 7 nights in December 2022

    Exceptional”

    Exceeded expectations. Location was perfect. Staff was accommodating, great costumer service in translation (both languages Khmer and English). Loved the amenities and hours of operation. The spa was amazing! My massage therapist really went in depth. Breakfast was different everyday, my kids enjoyed the options. Our suite was clean, comfortable and spacious. The decor is luxurious and modern, my kind of style! I would definitely stay here again and recommend to travelers!

    Reviewed December 19, 2022

    Dear Cathy Thank you for taking the time to review your experience at Palace Gate Hotel Residence We will share your feedback with our team to let them know how much of an impact they made on your staycation experience during your trip in Phnom Penh Cambodia We hope to welcome you back again in the near future. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Residence

    Responded December 23, 2022
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Jürgen from Thailand
    Solo traveler
    Studio Double with Balcony
    Stayed 3 nights in July 2022

    A comfortable stay. Recommended!”

    A very good decision to stay in this hotel! They gave me a fine upgrade, I felt very comfortable, an excellent bed mattress, the breakfast is excellent as well. Many places in Phnom Penh are in walking distance; otherwise, take one the many small Bajaj taxis or remorks. Grab works fine in the city. To my regret and due to Covid, the Royal Palace is still closed. Upon arrival, the hotel asks you for a high cash deposit of 50 US-Dollar.

    Reviewed July 17, 2022

    Dear Jurgen Thank you for taking the time to review your experience at Palace Gate Hotel & Residence . We will share your feedback with our team to let them know how much of an impact they made on your staycation with us We hope to welcome you back again in the near future. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded July 23, 2022
    Palace Gate Hotel & Residence
    12345
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