Al Salamah Jeddah
Jeddah, Al Salamah District, overlooking Prince sultan street, Al Salamah, Jeddah, Saudi Arabia, 11959 - See map
Get the added peace of mind that comes with Ascott Cares, when you book a stay here. Conveniently situated in the Al Salamah part of Jeddah, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), below have been updated in the property.
- Additional safety and sanitation measures are currently in effect at this property.
- Food & beverage services at this property may be limited or unavailable.
- Temporarily suspended its shuttle services.
- Property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
- Property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
- Spa, Swimming pool and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
- Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
- Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas."
Facilities
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Kids club
Luggage storage
Breakfast [free]
Your dates are popular among travelersUsers are booking a place in Jeddah every 3 minutes on Agoda.com
Great Place ”
Great place, I highly recommend this hotel, great friendly staff and cooperative, clean rooms, nice area all around just few steps for the hotel
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Room Service and reception ”
Room Service and reception are not response quickly
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Dear Mr. Yasser, It was a great pleasure having you stay at Citadines AlSalamah Jeddah. Thank you for sharing your feedback about your stay experience with us on 12 July 2020. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations for improvements regarding quick respond. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity Yours sincerely, Doaa Akeilah Operations Enhancement Manager
Very nice”
Prefer the view to be on Al Amir Sultan Road
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Dear Mr. Abdullah, Thank you for taking the time to share your stay experience at Citadines AlSalamah Jeddah. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines AlSalamah Jeddah, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Doaa Akeilah Operation Enhancement Manager
Spacious and clean”
Its near to the airport but far from everything else
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Dear Ms. Nadia Thank you for taking the time to share your stay experience at Citadines AlSalamah Jeddah. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines AlSalamah Jeddah, we look forward to welcoming you again at any one of our serviced residences. Best Regards, Doaa Akeilah Operation Enhancement Manager
Very spacious, clean and quiet ”
Large and very clean room with kitchen facilities. I just stayed for a night and got an excellent last minute deal. Front desk staff was very friendly and efficient. Breakfast buffet caters for different tastes and generally was good , staff was attentive. The only minor downside is that when you are picky about detail finishing of the construction, you can find several minor quality issues. I definitely would definitely stay at this hotel again.
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Dear Mr. Adrian, Thank you for taking the time to share your stay experience at Citadines Al Salamah Jeddah. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your stay. My colleagues have fond memories of your visit and they recall the light-hearted moments you shared that brightened their day. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued patronage. From all of us at Citadines Al Salamah Jeddah, we look forward to welcoming you again at any one of our serviced residences. Yours Sincerely, Doaa Akeilah
Nice Hotel”
This is my 2nd stay at this hotel. It's great that i took it with an offer discount otherwise i think it is a little bit expensive. 5 Stars on Staff, Facilities and Cleanliness. Location is good.
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Dear Mr. Hasan, Thank you for taking the time to write this review. We were delighted to learn that you enjoyed your stay with us. We are also glad to hear compliments of our staff Your kind words had been shared with the rest of the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming you again at Citadines Al-Salamah Jeddah. Kind Regards, Eman Mandili
Good for few days”
Nice hotel apartment, basic service, just what i need for this trip. Easy to reach the centre and the airport.
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Thank you for taking the time to write this review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service. We look forward to welcoming you again at Citadines Al-Salamah Jeddah. Kind Regards, Eman Mandili
an excellent place to stay”
location is perfect, close to big malls. Furnitures are modern and meet my expectation . TV should upgrade to smart coz in house channels was boring. Breakfast is good but should change their menu everyday. in general, our stay is great and i highly recommend it to everyone.
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Dear Ms. Lendieو Thank you for taking the time to share your comments concerning your stay with us. We are delighted to hear that you had a comfortable and relaxing stay in our hotel. Your feedback about the breakfast and TV channels is well noted and has been addressed with the concerned team for their information and attention. Once again, thank you for sharing your feedback with us and we look forward to welcoming you again in the near future, Yours Sincerely, Doaa Akeilah
Nice & Pleasant Stay”
Hotel Staff are excellent and service quality is also great
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Dear Resident, Thank you for taking the time to write this review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality. We are also glad to hear compliments of our staff members. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for your valued patronage. From all of us at Citadines Al-Salamah Jeddah, we look forward to welcoming you again. Kind Regards, Eman Mandili
good and finally some hotel with new furniture ”
hotel was good but just open so not all facility were running, tv on room to small
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Thank you very much for taking the time to leave your comments. As we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback such as yours, as they indicate the areas we can further improve. We have noted your comments and we used your feedback to enhance the services we provide. Once again, I would like to thank you for your review and hope you will consider staying with us again in future. Giving us another opportunity to serve you better. Warm regards, Eman Mandili
Good Location and Well Trained Staff”
It was relaxing stay there as the facilities are quite good and very helpful support stuff.
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Dear Mr. Ayan, Thank you for taking the time to share your stay experience at Citadines Al Salamah Jeddah We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Al Salamah Jeddah, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Doaa Akeilah
Exceptional”
Elevator very slow
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Dear Mr. Abdulrahman, It was a great pleasure having you stay at Citadines Al Salamah Jeddah, Thank you for sharing your feedback about your stay experience with us 05November 2017. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the elevator, please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented Mr. Abdulrahman, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity Regards, Doaa Akeilah
It was a nice trip ”
It was a nice trip,, It was a nice trip
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Dear Mr. Mansour, Thank you for taking the time to write this review. We were delighted to learn that you enjoyed your stay with us. We are looking forward to welcoming you again at Citadines Al-Salamah Jeddah. Kind Regards, Eman Mandili
Perfect”
Overall good.
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Dear Mr. James, Thank you for choosing our residence for your stay, From all of us at Citadines Al-Salamah Jeddah, we look forward to welcoming you again. Warm Regards, Eman Mandili
New one clean gooooooooooooooooooooooood location”
Take it
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Thank you for choosing our residence for your stay. We were delighted to learn that you enjoyed your stay with us. From all of us at Citadines Al-Salamah Jeddah, we look forward to welcoming you again. Kind Regards, Eman Mandili
إقامتي كانت للمرة الثانية و سوف أكرر الزيارة. ”
الإيجابيات وجود مواقف سفلية كافية لعدد كبير من السيارات الإفطار شهي و متنوع السلبيات ضغط الماء في المروش ضعيف إلى متوسط
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الأستاذ الفاضل عبدالله اشكرك على مشاركتك لتعليقك حول تجربة إقامتك في سيتادين السلامة جدة نحن نجتهد بالمحافظة على أعلى المعايير لرضا العميل، نرحب بالمقترحات التي قدمتها حيث أنها تحدد المجالات التي يمكننا تحسينها بصورة كبيرة. لقد اطلعت على ملاحظاتك وتوصياتك بالنسبة للتحسينات في مجال ضغط الماء أرجو التأكد من أننا سوف نقوم بتنسيق الخطط لهذه ملاحظاتك مع الإدارة المعنية. سنواصل جهودنا للتحسين من أجل تقديم خدمة أفضل لضيوفنا. مرة أخرى، أشكرك على إقامتك معنا. نتطلع دوما لاستقبالكم والترحيب بكم مجدداً، وإعطائنا فرصة أخرى لتقديم خدمة أفضل لكم. خالص الشكر دعاء عكيلة
ممتاز جدا”
السلبيات الافطار مقبول نوعا ما لو يغيرو الشيف افضل
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الأستاذ الفاضل سمير اشكرك على مشاركتك لتعليقك حول تجربة إقامتك في سيتادين السلامة جدة نحن نجتهد بالمحافظة على أعلى المعايير لرضا العميل، نرحب بالمقترحات التي قدمتها حيث أنها تحدد المجالات التي يمكننا تحسينها بصورة كبيرة. لقد اطلعت على ملاحظاتك وتوصياتك بالنسبة للتحسينات في مجال تحسين جودة الأفطار أرجو التأكد من أننا سوف نقوم بتنسيق الخطط لهذه ملاحظاتك مع الإدارة المعنية. سنواصل جهودنا للتحسين من أجل تقديم خدمة أفضل لضيوفنا. مرة أخرى، أشكرك على إقامتك معنا. نتطلع دوما لاستقبالكم والترحيب بكم مجدداً، وإعطائنا فرصة أخرى لتقديم خدمة أفضل لكم. خالص الشكر دعاء عكيلة
المناشف سيئة وفيها رائحة غريبة والفندق ٣ نجوم كثيرة في حقه”
الفطور ممتاز الى حد ما لم يعجبني توقيت التشيك اوت
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الأستاذ الفاضل ابراهيم اشكرك على مشاركتك لتعليقك حول تجربة إقامتك في سيتادين السلامة جدة، . نحن نجتهد بالمحافظة على أعلى المعايير لرضا العميل، نرحب بالمقترحات التي قدمتها حيث أنها تحدد المجالات التي يمكننا تحسينها بصورة كبيرة. لقد اطلعت على ملاحظاتك وتوصياتك بالنسبة للتحسينات فيما يخص المناشف أرجو التأكد من أننا سوف نقوم بتنسيق الخطط لهذه ملاحظاتك مع الإدارة المعنية. سنواصل جهودنا للتحسين من أجل تقديم خدمة أفضل لضيوفنا. مرة أخرى، أشكرك على إقامتك معنا. نتطلع دوما لاستقبالكم والترحيب بكم مجدداً، وإعطائنا فرصة أخرى لتقديم خدمة أفضل لكم. خالص الشكر دعاء عكيلة
هادئ ومريح”
قريب من كل شيء فندق جميل وهادئ
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الأستاذ الفاضل فهد نشكرك على ما بذلته من وقت لتعبئة استبيان رضا العملاء في تاريخ 11 فبراير 2018 . بدايةً نود مشاركتك فرحتنا في الأقامة معنا في سيتادين السلامة جدة وفي نفسه الوقت، نحن سعداء لتلبية توقعاتك في الخدمة ومعايير الجودة. تلقي مثل هذه التعليقات الإيجابية من ضيوفنا يحفزنا على مواصلة تقديم خدمة مميزة. مرة أخرى نشكرك على جعلنا إحدى خياراتك المفضلة للإقامة. نتطلع إلى استقبالك والترحيب بك مرة أخرى في أي من الشقق الفندقية التابعة لنا. خالص الشكر دعاء عكيلة
رحلة عمل”
الفندق راااااااااااائع واثاث فخم وهادئ جداااا
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الأستاذ الفاضل فهد نشكرك على ما بذلته من وقت لتعبئة استبيان رضا العملاء في تاريخ 25 نوفمبر 2017م. بدايةً نود مشاركتك فرحتنا في الأقامة معنا في سيتادين السلامة جدة وفي نفسه الوقت، نحن سعداء لتلبية توقعاتك في الخدمة ومعايير الجودة. تلقي مثل هذه التعليقات الإيجابية من ضيوفنا يحفزنا على مواصلة تقديم خدمة مميزة. مرة أخرى نشكرك على جعلنا إحدى خياراتك المفضلة للإقامة. نتطلع إلى استقبالك والترحيب بك مرة أخرى في أي من الشقق الفندقية التابعة لنا. خالص الشكر دعاء عكيلة