Cloud Hotel and Suites
Master Suite - Guestroom, Cloud Hotel and Suites in Nairobi
Executive Suite - Guestroom, Cloud Hotel and Suites in Nairobi
Open air bath, Cloud Hotel and Suites in Nairobi
Food and beverages, Cloud Hotel and Suites in Nairobi
Standard - Guestroom, Cloud Hotel and Suites in Nairobi
Banquet hall, Cloud Hotel and Suites in Nairobi

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7.7Very good

89 reviews

89 reviews

Service 7.9
Location 7.8
Value for money 7.8
Facilities 7.6
Cleanliness 7.5
Room comfort and quality 2.0
See map

7.8Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Nairobi National Museum
1.8 km
Karura Forest
2.2 km
The Village Market
3.0 km
Kenyetta Conference Centre
3.5 km
American Embassy Memorial Garden
3.5 km
Closest landmarks
Climb Blue Sky
50 m
Tuskys Highridge
50 m
Nakumatt Highridge
190 m
Chandarana Food Plus Supermarket Ltd.
190 m
Arya girls playground
270 m

Cloud Hotel and Suites

Corner of 4th parklands & Masai Road-Diamond Plaza Annexe., Parklands, Nairobi, Kenya, 49434-00100 Nairobi - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Parklands part of Nairobi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nairobi National Park. Rated with 4 stars, this high-quality property provides guests with access to massage, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Front desk [24-hour]

Value for money7.8
Distance to city center3.6 km
Location rating7.8
Nearest airportWilson Airport (WIL)
Distance to airport7.0 km

Rooms available at Cloud Hotel and Suites

Standard
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Master Suite
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Executive Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Executive Room
...
  • Room size: 24 m²/258 ft²
  • 1 queen bed
Enter dates to see prices
Executive Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Double Master Suite
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
EXECUTIVE SINGLE ROOM DOUBLE BED
...
    Enter dates to see prices
    Room (1 Twin Bed)
    ...
      Enter dates to see prices
      EXECUTIVE DOUBLE ROOM SINGLE ROOM
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Cloud Hotel and Suites have a fitness center?

        Yes! Cloud Hotel and Suites features fitness center that is conveniently located on site, catering to your active needs to stay in condition while on holiday. For more details, please contact the property for more information.

        Does Cloud Hotel and Suites offer laundry services?

        Yes! Cloud Hotel and Suites offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

        What precautions does Cloud Hotel and Suites take in terms of hygiene, safety, and cleanliness?

        Cloud Hotel and Suites satisfy our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, first aid kit, staff trained in safety protocol, doctor/nurse on call, body thermometer, and free face masks for greater safety precautions and hygiene protocols.

        Does Cloud Hotel and Suites have an option for contactless check-in and check-out?

        At Cloud Hotel and Suites, visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

        What attractions are in close proximty of Cloud Hotel and Suites that are in walking distance?

        While staying at Cloud Hotel and Suites, kick start your holiday by visiting the closest destinations that are within walking distance to the property which include Nakumatt Highridge, Chandarana Food Plus Supermarket Ltd., and Arya girls playground.

        What public parks are close by Cloud Hotel and Suites?

        While lodging at Cloud Hotel and Suites, enjoy your early morning or evening stroll at nearby park which include Football Field of Premier Academy, The Yard, and Museum.

        What are the property's policies for children's bedding at Cloud Hotel and Suites?

        Cloud Hotel and Suites's policy pertaining to children's bedding considers guests age 8 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

        How many floors does Cloud Hotel and Suites have?

        Cloud Hotel and Suites has a total of 10 floors.

        What is the typical rating that past Solo travelers' have given to Cloud Hotel and Suites?

        Verified solo travelers that have stayed at this property have given Cloud Hotel and Suites an average rating of 7.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that past Families with older children have given to Cloud Hotel and Suites?

        Past families with older children that have stayed at this property have given Cloud Hotel and Suites an average rating of 7.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

        What well-known shopping venues are in close proximity to Cloud Hotel and Suites?

        Shopping options in Cloud Hotel and Suites’s Parklands neighborhood include Westgate Shopping Mall.

        What well-known natural sightseeing spots are near Cloud Hotel and Suites?

        Cloud Hotel and Suites is located within Parklands, which makes it conveniently close to natural sights including Karura Forest and Nairobi National Park.

        What people love about Cloud Hotel and Suites

        • 10

          Exceptional
          Cleanliness

          "A nice, clean, quiet place in a secure location."

          Rishad

          |

          October 13, 2021

        • 9.6

          Exceptional
          Location

          "Very comfortable, well appointed room with many shops nearby"

          Els

          |

          October 1, 2021

        • 8.8

          Excellent
          Location

          "There are a ton of shops here for everyday needs, grocery store, restaurants, salons and spas."

          Aaron

          |

          September 20, 2021

        Property ranking|Compared to 1,251 Nairobi properties
        Value for money score
        7.8/10
        Location score
        7.8/10
        Service score
        7.9/10
        Cleanliness score
        7.5/10
        Better than
        98
        %
        of Nairobi properties
        Better than
        97
        %
        of Nairobi properties
        Better than
        97
        %
        of Nairobi properties
        Better than
        97
        %
        of Nairobi properties
        More about Cloud Hotel and Suites

        More about Cloud Hotel and Suites

        Cloud Hotel and Suites: A Tranquil Oasis in Nairobi

        Welcome to Cloud Hotel and Suites, a luxurious 4-star retreat nestled in the vibrant city of Nairobi, Kenya. With its serene ambiance and impeccable service, this hotel offers a tranquil oasis for both business and leisure travelers. Conveniently located just 27 minutes away from the airport, Cloud Hotel and Suites provides a seamless transition from the hustle and bustle of travel to a peaceful haven. The hotel was built in 2013 and underwent a complete renovation in the same year, ensuring that guests are treated to modern amenities and stylish interiors. Situated just 3.6 kilometers from the city center, Cloud Hotel and Suites offers the perfect balance between convenience and tranquility. Whether you're exploring the vibrant city or seeking a peaceful retreat, this hotel provides easy access to Nairobi's renowned attractions while offering a serene escape from the urban buzz. Upon arrival, guests are greeted with a warm welcome and efficient check-in process. Check-in begins at 12:00 PM, allowing you to settle in and start enjoying your stay without delay. With a total of 40 well-appointed rooms, Cloud Hotel and Suites offers a boutique experience, ensuring personalized attention and a peaceful atmosphere throughout your stay. Families traveling with young children will appreciate the hotel's child policy. Children between the ages of 3 to 7 can stay free of charge, making Cloud Hotel and Suites an ideal choice for a family getaway. Create lasting memories with your loved ones as you explore Nairobi's attractions and retreat to the comfort of your spacious and well-appointed room. When it's time to bid farewell to Cloud Hotel and Suites, check-out is until 02:00 PM, allowing you to enjoy a leisurely morning before continuing your journey. Whether you're traveling for business or pleasure, Cloud Hotel and Suites promises a memorable stay with its impeccable service, convenient location, and tranquil ambiance.

        Unwind and Indulge in Cloud Hotel and Suites's World-class Entertainment Facilities

        Cloud Hotel and Suites in Nairobi, Kenya, offers an array of exceptional entertainment facilities that will make your stay truly unforgettable. Step into a world of luxury and relaxation as you explore the hotel's diverse offerings. Indulge in some retail therapy at the on-site shops, where you can find a variety of unique souvenirs and stylish fashion items. For those seeking a vibrant nightlife experience, the hotel boasts a lively nightclub where you can dance the night away to the latest beats. Pamper yourself with a visit to the hotel's salon, where professional stylists will ensure you look and feel your best. For ultimate relaxation, the hotel features a massage center where skilled therapists will melt away your stress and tension. Immerse yourself in pure bliss as you soak in the hot tub or unwind in the sauna and steam room. For a truly rejuvenating experience, the hotel's spa offers a range of treatments and therapies designed to revitalize your body and mind. Whether you're in the mood for a refreshing facial or a soothing massage, the spa's expert staff will cater to your every need. If you're looking for some friendly competition, head to the games room where you can challenge your friends or fellow guests to a variety of exciting games. Alternatively, relax and socialize in the shared lounge/TV area, which provides a comfortable and inviting space to unwind after a day of exploration. With its impressive range of entertainment facilities, Cloud Hotel and Suites ensures that every moment of your stay is filled with enjoyment and relaxation.

        Unwind and Stay Active at Cloud Hotel and Suites

        Cloud Hotel and Suites in Nairobi, Kenya is the perfect destination for both relaxation and staying active. With a wide range of sports facilities, guests can enjoy a well-rounded and invigorating experience during their stay. Dive into the refreshing indoor pool, perfect for a leisurely swim or an energizing workout. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their fitness routine while away from home. For those who prefer the outdoors, the hotel also offers an inviting outdoor pool where guests can soak up the sun and take a refreshing dip. Additionally, Cloud Hotel and Suites caters to those seeking inner peace and tranquility with its dedicated yoga room. Whether you are a seasoned yogi or a beginner looking to unwind, this serene space provides the ideal environment for a rejuvenating yoga session. And if you're longing for a day at the beach, the hotel is conveniently located near the coast, allowing guests to easily access the sandy shores and enjoy a day of sun, sand, and sea. No matter your preference, Cloud Hotel and Suites ensures that guests have ample opportunities to relax, stay fit, and indulge in their favorite activities. With its impressive array of sports facilities, this hotel is the ideal choice for both leisure and wellness enthusiasts.

        Convenience Facilities at Cloud Hotel and Suites

        Cloud Hotel and Suites in Nairobi, Kenya, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed during their stay. For added convenience, Cloud Hotel and Suites offers safety deposit boxes, allowing guests to securely store their valuables. The friendly and knowledgeable concierge is always available to assist guests with any queries or requests they may have. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. In addition, the hotel features a designated smoking area for guests who smoke. Free Wi-Fi is provided in all rooms, ensuring that guests can stay connected and productive throughout their stay. Other convenience facilities include dry cleaning services, express check-in/check-out, luggage storage, and a vending machine. For any last-minute needs, guests can also visit the on-site convenience store. With daily housekeeping, guests can expect a clean and tidy room every day of their stay at Cloud Hotel and Suites.

        Convenient Transport Facilities at Cloud Hotel and Suites

        When it comes to transport facilities, Cloud Hotel and Suites in Nairobi, Kenya, offers a range of convenient options to ensure a hassle-free stay for its guests. Whether you are arriving at the airport or planning to explore the city, the hotel's airport transfer service is readily available to pick you up and drop you off with ease. Additionally, the hotel offers tours to popular attractions, allowing guests to discover Nairobi's vibrant culture and breathtaking sights without any transportation worries. For guests who prefer to drive, Cloud Hotel and Suites provides valet parking and a spacious car park onsite. The best part? The car park is free of charge, making it a convenient choice for those traveling with their own vehicles. If you don't have a car, worry not! The hotel also offers a reliable shuttle service, ensuring you can easily get around the city. Alternatively, you can opt for car hire services available at the hotel, allowing you to explore Nairobi at your own pace. With its comprehensive transport facilities, Cloud Hotel and Suites goes the extra mile to ensure that guests have a seamless and enjoyable experience during their stay in Nairobi. Whether you need airport transfers, transportation for city tours, or a convenient parking solution, this hotel has got you covered.

        Indulge in Exquisite Dining at Cloud Hotel and Suites

        At Cloud Hotel and Suites, we understand that dining is an integral part of any memorable hotel experience. That's why we take pride in offering a range of exceptional dining facilities to cater to all tastes and preferences. From the convenience of 24-hour room service to the delightful options available at our breakfast buffet, we ensure that every culinary desire is met. Start your day off right with our scrumptious continental breakfast, featuring a delectable spread of freshly baked pastries, seasonal fruits, and a variety of hot and cold beverages. Whether you prefer a hearty breakfast or a light meal to kickstart your day, our breakfast buffet has something for everyone. For those seeking a more intimate dining experience, our room service is available throughout the day. Indulge in a delectable array of dishes from our extensive menu, carefully crafted by our talented chefs. From local delicacies to international favorites, our room service offers a diverse selection to satisfy any craving. At Cloud Hotel and Suites, we believe that dining should be an experience to remember. Join us at our exquisite dining facilities and let us take you on a culinary journey that will leave you craving for more.

        Luxurious and Spacious Rooms at Cloud Hotel and Suites

        Indulge in the ultimate comfort and elegance at Cloud Hotel and Suites in Nairobi, Kenya. With a range of room options to suit every traveler's needs, this hotel offers a truly unforgettable stay. Choose from the Executive Suite, the Master Suite, or the Standard room, each thoughtfully designed to provide a relaxing and rejuvenating experience. The Executive Suite is a spacious 30 square meters room with a comfortable Double Bed, perfect for business travelers or couples seeking a luxurious retreat. For those looking for even more space, the Master Suite offers a generous 50 square meters area, complete with a plush Double Bed to ensure a good night's sleep. And if you're seeking a cozy and comfortable stay, the Standard room, with its 25 square meters space and a Double Bed, is the ideal choice. When you book your stay at Cloud Hotel and Suites through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With a simple and user-friendly booking process, you can secure your room at Cloud Hotel and Suites in just a few clicks. So why wait? Book now and experience the luxury and convenience of Cloud Hotel and Suites in Nairobi.

        Discover the Vibrant Neighborhood of Parklands in Nairobi

        Nestled in the heart of Nairobi, Kenya, Cloud Hotel and Suites offers guests the perfect base to explore the vibrant neighborhood of Parklands. Known for its leafy streets, upscale residential areas, and bustling commercial centers, Parklands is a diverse and lively district that showcases the true essence of Nairobi. With its close proximity to the city center, Parklands is a popular choice for both business and leisure travelers. The area is dotted with a wide range of restaurants, cafes, and bars, offering a variety of cuisines to suit every palate. From traditional Kenyan dishes to international delicacies, food enthusiasts will be spoilt for choice. The neighborhood is also home to several shopping malls and markets, where visitors can indulge in retail therapy or pick up unique souvenirs. Nature lovers will be delighted to discover the beautiful green spaces that Parklands has to offer. The area is surrounded by lush parks and gardens, providing a serene escape from the hustle and bustle of the city. Karura Forest, located just a short distance away, is a must-visit for outdoor enthusiasts. Here, guests can enjoy scenic walking trails, cycling routes, and even spot some wildlife. Whether you're looking to immerse yourself in the local culture, explore the vibrant food scene, or simply relax amidst nature, Parklands offers something for everyone. And with Cloud Hotel and Suites as your home away from home, you'll have the perfect starting point to experience all that this dynamic neighborhood has to offer.

        Convenient Transportation from Nairobi Airports to Cloud Hotel and Suites

        Cloud Hotel and Suites, located in the vibrant neighborhood of Parklands in Nairobi, Kenya, offers a comfortable and convenient stay for travelers visiting the city. When it comes to reaching the hotel from the nearest airports, there are a few options to consider. Jomo Kenyatta International Airport, the main airport serving Nairobi, is located approximately 20 kilometers away from Cloud Hotel and Suites. To reach the hotel from the airport, travelers can opt for a taxi or a ride-sharing service, which are readily available outside the airport terminals. The journey takes around 30 minutes, depending on the traffic conditions. For those looking for a more budget-friendly option, there is also a reliable public transportation system in Nairobi. From Jomo Kenyatta International Airport, travelers can take a shuttle bus to the city center and then transfer to a local matatu (minibus) or a taxi to reach Cloud Hotel and Suites in Parklands. This option may take a bit longer but offers a chance to experience the local culture and interact with fellow travelers. Another airport option is Wilson Airport, located closer to the city center, about 10 kilometers away from Cloud Hotel and Suites. Wilson Airport mainly serves domestic and regional flights. From Wilson Airport, travelers can easily find a taxi or a ride-sharing service to reach the hotel within 15-20 minutes. No matter which airport you arrive at, Cloud Hotel and Suites is easily accessible, allowing you to start your Nairobi adventure without any hassle. With its comfortable accommodations, friendly staff, and convenient location, Cloud Hotel and Suites is the perfect base for exploring all that Nairobi has to offer.

        Explore the Vibrant Surroundings of Cloud Hotel and Suites

        Located in the heart of Nairobi, Cloud Hotel and Suites offers easy access to a range of landmarks and attractions that will enhance your stay. Just a short distance away, you'll find the Aga Khan Sports Club, where you can enjoy a variety of sports activities and facilities. If you're in need of any groceries or daily essentials, the Chandarana Food Plus Supermarket Ltd. is conveniently located nearby. For those seeking medical assistance, the Chinese Clinic and Aga Khan Hospital are within close proximity to the hotel. If you're looking to indulge in some retail therapy, head over to Goodlife Westgate, Nakar Distributors, or Nakumatt Highridge, where you'll find a wide selection of shops and boutiques. Additionally, Tuskys Highridge and Parklands Ration Store are nearby, making it convenient to stock up on supplies during your stay. With such a variety of landmarks and attractions surrounding Cloud Hotel and Suites, you'll have plenty of options to explore and make the most of your time in Nairobi.

        A Culinary Adventure Awaits

        Cloud Hotel and Suites is surrounded by a plethora of dining options that will take your taste buds on a culinary adventure. Indulge in the delicious and crispy bhajias at Maru Bhajias, or savor the mouthwatering continental and Indian dishes at Legends Restaurant and Maharaja. For a cozy and intimate dining experience, About Thyme offers a charming atmosphere and delectable European cuisine. Artcaffe is the perfect spot for coffee lovers, serving up a variety of artisanal brews and scrumptious pastries. Wimpy and Cheers Bakery are great choices for quick bites and satisfying snacks. If you're in the mood for freshly baked goods, Frenchmaid Bakery is a must-visit. For a taste of international flavors, head to Oasis Restaurant - Southern Sun Mayfair Nairobi. And if you're craving a guilt-free pizza, Naked Pizza offers a range of healthy and delicious options. With such a diverse range of restaurants in the vicinity, Cloud Hotel and Suites ensures that every craving will be satisfied.

        Shop 'til You Drop at Cloud Hotel and Suites

        Located in the heart of Nairobi, Cloud Hotel and Suites is surrounded by a plethora of shopping landmarks that cater to every shopaholic's desires. Just a stone's throw away is Diamond Plaza, a bustling shopping center known for its wide range of goods, from clothing and accessories to electronics and household items. For those looking for unique souvenirs and handmade crafts, Triangle Curios Market is the place to go. Here, you can find beautifully crafted wood carvings, colorful fabrics, and intricate jewelry. If you're interested in supporting local artisans, a visit to Kazuri Beads Factory is a must. This fair-trade workshop produces stunning ceramic beads and pottery, all handmade by Kenyan women. For high-end fashion and luxury brands, Mille Collines is the go-to destination. This boutique store offers a curated selection of designer clothing and accessories, perfect for those looking to splurge. And just a short drive away is Westgate Shopping Mall, a premier shopping destination with a wide range of international and local brands, as well as a variety of dining options. With these shopping landmarks at your doorstep, Cloud Hotel and Suites is the ideal choice for both leisure and business travelers who want to indulge in a retail therapy experience like no other.

        Excellent Accommodation and Friendly Staff

        Cloud Hotel and Suites in Nairobi, Kenya offers excellent accommodation at an affordable price. The rooms are comfortable, well-appointed, and provide a quiet and secure location for a peaceful stay. The hotel staff is friendly and always ready to assist, ensuring a pleasant and hassle-free experience for guests. One of the highlights of Cloud Hotel and Suites is the great breakfast served every morning. Guests rave about the delicious and varied options available, ensuring a satisfying start to the day. The staff members are also commended for their friendliness and helpfulness, creating a warm and welcoming atmosphere. In addition to the comfortable rooms and friendly staff, Cloud Hotel and Suites offers fantastic amenities. The gym and pool facilities are top-notch, providing guests with an opportunity to relax and rejuvenate. Moreover, the rooftop restaurant offers breathtaking views of the city, making it the perfect spot to enjoy a meal. Overall, Cloud Hotel and Suites in Nairobi, Kenya is highly recommended for its excellent accommodation, friendly staff, delicious breakfast, and impressive amenities. Whether you are visiting for business or leisure, this hotel promises a memorable and enjoyable stay.

        Exceptional Customer Ratings for Cloud Hotel and Suites

        Cloud Hotel and Suites in Nairobi, Kenya has received exceptional customer ratings across various categories. With an overall rating of 7.7, it is evident that guests have had a memorable and enjoyable stay at this hotel. The high rating for value, at 7.8, indicates that guests feel they have received excellent service and amenities for the price they paid. This is a testament to the hotel's commitment to providing great value for money. The facilities at Cloud Hotel and Suites have also received positive feedback, with a rating of 7.6. Guests have praised the hotel for its well-maintained and modern facilities, which cater to their every need. Whether it's the well-equipped fitness center, the relaxing spa, or the refreshing swimming pool, guests have found the facilities at Cloud Hotel and Suites to be top-notch. Cleanliness is a crucial aspect of any hotel, and Cloud Hotel and Suites has excelled in this area with a rating of 7.5. Guests have consistently commended the hotel for its immaculate rooms and public areas. The housekeeping staff is highly efficient and ensures that every corner of the hotel is spotless. This attention to detail creates a comfortable and hygienic environment for guests to enjoy their stay. The hotel's location has also been highly praised, with a rating of 7.8. Situated in Nairobi, guests have found the hotel to be conveniently located near popular attractions, shopping centers, and restaurants. This allows guests to easily explore the city and make the most of their time in Nairobi. Finally, the staff performance at Cloud Hotel and Suites has received a rating of 7.9. Guests have consistently mentioned the warm and friendly nature of the hotel staff. From the moment of arrival until departure, the staff goes above and beyond to ensure that guests have a pleasant and memorable experience. Their professionalism and attentiveness add a personal touch to the overall stay. Overall, Cloud Hotel and Suites in Nairobi, Kenya has garnered exceptional customer ratings in various categories. From value for money to facilities, cleanliness, location, and staff performance, this hotel has consistently exceeded guests' expectations. With such positive feedback, it's no wonder that Cloud Hotel and Suites is a popular choice among travelers visiting Nairobi.

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        Amenities and facilities

        Very good
        Facilities

        7.6

        Most talked about facilities

        Breakfast

        6 mentions

        Housekeeping

        5 mentions

        Internet

        2 mentions

        Food & Dining

        1 mention

        Languages spoken
        • English
        • French
        • Russian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Casino
        • Fitness center
        • Game room
        • Hot tub
        • Massage
        • Nightclub
        • On-site entertainment
        • Sauna
        • Spa
        • Spa/sauna
        • Steamroom
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Ticket services
        • Tours
        • Yoga room
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Alternative meal arrangement
        • Bar
        • BBQ facilities
        • Breakfast [buffet]
        • Breakfast [continental]
        • Coffee shop
        • Happy hour
        • Restaurants
        • Room service [24-hour]
        • Snack bar
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Grooming service
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Lockers
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Salon
        • Shops
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Family room
        • Kids meal
        • Kids safety features
        • Playground
        Land sports
        • Golf course (within 3 km)
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in/out [private]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Soundproof rooms
        Getting around
        • Airport transfer
        • Bicycle parking
        • Car park [charges apply]
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Valet parking
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Accessible by elevator
        • Adapter
        • Air conditioning
        • Air purifier
        • Alarm clock
        • Baby cot (upon request)
        • Bathrobes
        • Bathtub
        • Blackout curtains
        • Closet
        • Clothes dryer
        • Clothes rack
        • Coffee/tea maker
        • Daily housekeeping
        • Daily newspaper
        • Desk
        • DVD/CD player
        • Electric kettle
        • Executive lounge access
        • Fan
        • Fire extinguisher
        • Free bottled water
        • Ground floor available
        • Hair dryer
        • Hand sanitizer
        • Heating
        • In-room safe box
        • Internet access – LAN
        • Internet access – wireless
        • iPod docking station
        • Ironing facilities
        • LAN Internet in room [free]
        • Laptop safe box
        • Linens
        • Mini bar
        • Mosquito net
        • Non-smoking
        • Pool facilities
        • Private bathroom
        • Radio
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Sauna
        • Sauna
        • Seating area
        • Separate dining area
        • Shower
        • Sleep comfort items
        • Slippers
        • Smoke detector
        • Socket near the bed
        • Sofa
        • Soundproofing
        • Swimming pool [direct access]
        • Telephone
        • Tile/marble flooring
        • Toiletries
        • Towels
        • Trash cans
        • Trouser press
        • Wake-up service
        • Walk-in shower
        • Washing machine
        • Wi-Fi [free]
        • Wooden/parqueted flooring

        Food and dining

        Breakfast options
        • American
        • Asian
        • Continental
        • Buffet
        Restaurants on site
        Restaurant
        • Cuisine: American, Asian, Indian
        • Menu: Buffet

        Location

        Corner of 4th parklands & Masai Road-Diamond Plaza Annexe., Parklands, Nairobi, Kenya, 49434-00100 Nairobi
        Very good
        Location

        7.8

        Airports
        • Wilson Airport (WIL)
          7.0 km
        • Jomo Kenyatta International Airport (NBO)
          13.9 km
        Public transportation
        • Nairobi Railway Station
          3.9 km
        • Makadara Railway Station
          7.2 km
        Hospital or clinic
        • Mathura
          390 m
        Shopping
        • The Village Market
          3.0 km
        Convenience store
        • On-site
        Cash withdrawal
        • ATM on-site

        What's nearby

        Popular landmarks
        • Nairobi National Museum
          1.8 km
        • Karura Forest
          2.2 km
        • The Village Market
          3.0 km
        • Kenyetta Conference Centre
          3.5 km
        • American Embassy Memorial Garden
          3.5 km
        • African Heritage House
          9.3 km
        • Nairobi National Park
          9.8 km
        • Karen Blixen Coffee Garden and Cottages
          15.2 km
        • Karen Blixen Museum
          15.8 km
        • Ngong Hills National Reserve
          26.4 km
        Nearby landmarks
        • Climb Blue Sky
          50 m
        • Tuskys Highridge
          50 m
        • Nakumatt Highridge
          190 m
        • Chandarana Food Plus Supermarket Ltd.
          190 m
        • Arya girls playground
          270 m
        • Diamond Plaza
          330 m
        • Mathura
          390 m
        • Highridge Superduka
          450 m
        • One Stop Ration Store
          510 m
        • Aga Khan Sports Club Swimming Pool
          540 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-7 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 8 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from12:00
        • Check-out until14:00
        • Reception open until00:00
        Getting around
        • Airport transfer fee35 KES
        • Distance from city center3.6 km
        • Travel time to airport (minutes)27
        Extras
        • Breakfast charge (unless included in room price)2021 KES
        The property
        • Number of bars/lounges1
        • Number of floors10
        • Number of restaurants1
        • Number of rooms 40
        • Year property opened2013
        • Most recent renovation2013
        Parking
        • Daily parking fee0 USD

        Reviews of Cloud Hotel and Suites from real guests

        Provided by verified guests of Agoda
        7.7
        Service7.9
        Location7.8
        Value for money7.8
        Facilities7.6
        Cleanliness7.5
        Room comfort and quality2.0
        High score for Nairobi
        Rating
        9+ Exceptional (14)
        8-9 Excellent (3)
        7-8 Very Good (4)
        6-7 Good (2)
        <6 Below Expectation (9)

        Show reviews that mention 

        Showing 32 verified guest comments
        12345
        10.0
        Exceptional
        Rishad from Kenya
        Solo traveler
        Standard
        Stayed 1 night in September 2021

        Excellent Value, excellent service!”

        A nice, clean, quiet place in a secure location. No complaints here!

        Reviewed October 13, 2021

        Dear Guest, The management and staff of cloud hotel are happy to note that we made your stay memorable. Kind Regards Mike kamau

        Responded May 12, 2022
        Cloud Hotel and Suites
        10.0
        Exceptional
        Malik from Pakistan
        Solo traveler
        Standard
        Stayed 3 nights in April 2022

        Exceptional”

        Best Hotel but if not have Load shedding

        Reviewed May 07, 2022

        Dear Guest Thank you very much for taking time to review our services and we are truly grateful for having chosen Cloud hotel as your preferred choice. Regards

        Responded May 12, 2022
        Cloud Hotel and Suites
        9.6
        Exceptional
        Els from Netherlands
        Solo traveler
        Standard
        Stayed 1 night in September 2021

        Exceptional”

        Very comfortable, well appointed room with many shops nearby

        Reviewed October 01, 2021

        Dear Guest, Thank you for taking time to give us feedback. Kind regards Mike kamau

        Responded May 12, 2022
        Cloud Hotel and Suites
        8.8
        Excellent
        Aaron from Kenya
        Solo traveler
        Standard
        Stayed 1 night in September 2021

        Value”

        There are a ton of shops here for everyday needs, grocery store, restaurants, salons and spas. The gym and pool were the best I have seen and the place to eat on the top floor has one of the best views.

        Reviewed September 20, 2021
        10.0
        Exceptional
        Isaac from Singapore
        Couple
        Standard
        Stayed 2 nights in August 2018

        Excellent ”

        Cloud Hotel is back under new management with friendly staff, clean rooms, fast WiFi, good food and great facilities. If your willing to spend a lot more, you could probably find something better in Nairobi, but for the price point it is outstanding value and very comfortable in every way that matters.

        Reviewed September 06, 2018
        12345
        This is a popular property. Don't miss out!

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