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The only problem was the accommodation booked so not available. The fault of the hotel or website? Had to have a different room at more coat. Still enjoyed it all and staff helpful sorting the problem out.

Everything was spectacular! Wonderful customer service, incredible food, spa services were priced reasonable and relaxing. Rooms were clean, housekeeper was very good. It was also great to have hotel taxis always available and would take us to our destinations for a very reasonable price and billing it to the room which made it convenient. Will definitely stay there ...

I booked this place for my mum who needed a get-away. I live outside of Uganda. The customer service was amazing. When I called to see if she had checked in, the front staff were so friendly and assuring. There was no hassle for her when she checked in. The room , executive room was gorgeous. It had a fridge, microwave, mini hot plate and a king sized bed. I was ve...

When we went to have dinner,our kids"swimming ring get lost,we doubt the hotel“security！anyway，

A very pleasant place to stay with friendly and competent staff, nice and clean rooms, fully equipped, wonderful restaurants and bars with a great breakfast buffet, very good gym and a large, well maintainde pool. I would definitely come again!

Business centre useful but printing not colour. Large business lounge normally unused so very useful for business meets at no extra cost Excellent gym with free instructors and lots of kit so never ever waiting. Sauna is very good Swimming pool excellent though cold Food in general is good but we are not talking haute cuisine. TV channels very limited but adequate WiF...

Very friendly staff, nice rooms, comfortable bed, great lake side bar/restaurant and nice breakfast area at main hotel. Looked as nice as any of the hotels on the Lake.

One of the Best Hotel in Entebbe. Rooms and Bathrooms are very clean and big. You have all the required facilities. I’m travelling a lot and I never met an easy check-in like in BWP. Les employées sont formidables.. I recommend this hotel 100%.

Pro: Safety Cons: Very old hotel building where more than 20 years. The room and hotel doesn't show value for money.

3 friends came to Pineapple and loved our stay we all came back at separate times to stay again during our holiday. Lovely staff, beautiful Guesthouse, very cozy, great value! Highly recommend to anyone!

Chinese menu only Staff at reception not really helpful

THere's totally nothing to eat for breakfast. I mean they pretend to serve it, but... well I went hungry after such a "breakfast". The staff is not really experienced with foreign tourists. That's all I could say on the negative side, but it is all fully compensated by location!!! It's like living on little resort, so, we came for one day and were ready to stay for a ...

The staff was extremely friendly, and the hotel is in a nice although unexciting area. The fitness center is a small room with one treadmill. Food at Cafe Mambo in the hotel was really good and decently priced. Highly recommend the Bacova pizza (pizza with avocado, bacon, and feta cheese).

I slept here twice one night each. First they gave me the Dorm room, although I had booked a Single room more than one month before. They where full and explained that the rate I booked for was not anymore accordingly to the room. The dormroom was direct next to the kitchen, so quite noisy and also the Music from the eating place was like direct in my Room. The food or...

Staff and Manager on duty decided to block our room access card due to the mistake of the check-in staff did not ask for deposit money. After coming back from our visiting we found our doors access cards are blocked and we where forced to keep our families on the collider till we go and pay the deposit money. WE TOLD THEM THIS IS NOT THE WAY TO DEAL WITH CUSTOMERS DUE ...

First of all, if you are thinking about going to Uganda for a vacation stop thinking about it and DO IT! I have been to over 40 countries and I can honestly say nothing can beat Uganda. The people, the nature, the adventures even the food was all fantastic. Second, the Humura Resorts are a great place to stay. Kampala, while a great city is very busy, crowded and n...

Comfortable in the overall sense except that it is very far away from the airport at Entebbe.

Everyone know the property is very beautiful with ideal location in Bugulobi area. Rooms and balcony is spacious. The management striving for good services with avaiable options., must appeciate the Managers and zeal to betterment....... Training and putting the right staffs is a, challenge and wishing all the best.

Should rate 2/5 ..price is affordable.

stayed here for third time's. the water pressure is very low in my room for this stay

Nice hotel with value of money

Dave and Allison are great hosts! Very quiet neighborhood, clean room, comfortable bed, hot shower and great breakfast. What more could you ask for after getting off a plane. We would stay there again.

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Best place. They are hospitable. Strong WiFi. Great food. Highly recommend it.

Highly recommend this hotel: very friendly and helpful staff, good food, spacious and clean rooms. Only the internet is sometimes a bit slow.

Chobe is a lovely place. They have the ability to make it far better. I have stayed there frequently as I live not far from the Lodge. It is a beautiful place to take my guests who visit from USA or elsewhere. Quite pricey but no one can put a price tag on the views or the animals that are in abundance. We see so many of the huge giraffes that are majestic. The fact th...

Very hospitable. Clean. Good food. Highly recommend

Basic but cheap in the heart of Jinja. Great staff and supporting a very good cause

Hotel is nice, Staff is supportive and polite , Breakfast is delicious with veg and N Veg. Location of Hotel is at good place, close to Mall, Indian and other restaurants and many Night clubs. Only Internet connection is not up to the mark in rooms, hope Hotel will find some solution soon.

Great welcome to Uganda when landing in Entebbe. Super nice staff on all levels. Thank you all!