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Swimming pool [outdoor], Crowne Plaza Bandung in Bandung
2 Twin Beds Premium Lounge Access - Bed, Crowne Plaza Bandung in Bandung
a large swimming pool in the middle of a city, Crowne Plaza Bandung in Bandung
a man standing next to a woman in front of a counter, Crowne Plaza Bandung in Bandung
people sitting at a table in a large room, Crowne Plaza Bandung in Bandung
Interior view, Crowne Plaza Bandung in Bandung
Interior view, Crowne Plaza Bandung in Bandung

Removed from saved list

8.8

Excellent

2,387 reviews

2,387 reviews

Housekeeping117
Breakfast78
View18
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Museum Mandala Wangsit
60 m
Tugu PERSIB
90 m
Braga Street
280 m
Dynasty Antiques Arts & Furnitures
290 m
Denis Bank Building
310 m
Popular landmarks
Bandung Grand Mosque
990 m
Gedung Sate
1.8 km
Geology Museum
2.1 km
Trans Studio Bandung
2.9 km
Paris Van Java
3.5 km
Closest landmarks
Bank Mandiri
190 m
Rumah Sakit Bungsu
210 m
Downtown Bar
280 m
North Sea Bar
300 m
Biotest
310 m

Crowne Plaza Bandung

Jl. Lembong No. 19, Riau, Bandung, Indonesia, 40111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Riau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Bandung

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Kids club

Fitness center

Check-in/out [express]

BBQ facilities

This property is in high demand!

11 travelers have booked today.

Value for money8.8
Location rating9.0
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport3.8 km

Rooms available at Crowne Plaza Bandung

Excellent
Room comfort & quality

8.6

1 Queen Bed Premium High Floor
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Bed Standard
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Premium Lounge Access
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 Queen Bed Standard Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Premium Lounge Access
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Family Room Lounge Accessible
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 queen bed and 2 single be...
Enter dates to see prices
2 Twin Beds Standard Shower Smoking Low Floor
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Beds Premium Lounge Accessible
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Premium Club Smoking Lounge Access
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are available at Crowne Plaza Bandung?

Crowne Plaza Bandung has a diverse selection of restaurant and food options for you to pick from while spending your time at this property, which include Vegetarian restaurant, Asian cuisine, Buffet in restaurant, Western cuisine, International cuisine, and Chinese cuisine.

Does Crowne Plaza Bandung have bars on-site?

Enjoy your holiday retreat the finest way with a beverage in your hand at Crowne Plaza Bandung's bar available right in front of your doorstep for whenever you need a drink or two.

Does Crowne Plaza Bandung have a fitness center?

Crowne Plaza Bandung features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Crowne Plaza Bandung offer an option for contactless check-in and check-out?

At Crowne Plaza Bandung, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What is the verified guest review consensus about Crowne Plaza Bandung's view?

68.0% of our verified customer ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Crowne Plaza Bandung down in the review section.

What is the typical rating that past Families with young children have given to Crowne Plaza Bandung?

Verified families with young children that have stayed at this property have given Crowne Plaza Bandung an average rating of 8.8. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Crowne Plaza Bandung?

Verified group travelers that have stayed at this property have given Crowne Plaza Bandung an average rating of 8.9. You can check out more specific customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Crowne Plaza Bandung?

The closest train, metro, or bus station is Stasiun Hall Bus Terminal, 1054.84 m away from Crowne Plaza Bandung.

What well-known shopping destinations are close to Crowne Plaza Bandung?

Shopping options in Crowne Plaza Bandung’s Riau neighborhood include Cihampelas Walk.

What time is check-in and check-out at Crowne Plaza Bandung?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Crowne Plaza Bandung

  • 10

    Exceptional
    Spaciousness

    "The room is so huge and clean."

    Syavira

    |

    May 9, 2023

  • 10

    Exceptional
    Cleanliness

    "The room so comfy and very clean."

    Kelvin

    |

    May 8, 2023

  • 10

    Exceptional
    Location

    "Location near Braga area & parking space very spacious."

    Zeffrey

    |

    May 5, 2023

Overall rating:

8.8

Excellent
2,387 reviews
Cleanliness
9.0
Facilities
8.8
Location
9.0
Read all reviews >
What travelers say they love:
The room was clean, breakfast was great, staff were helpful
Nur from Indonesia
Family with young children
More about Crowne Plaza Bandung

More about Crowne Plaza Bandung

Crowne Plaza Bandung

You'll love the exceptional convenience during your stay at Crowne Plaza Bandung, located right in the heart of the city center, with an easy access to everything in Bandung.
Take advantage of a wealth of unrivaled services and amenities at Crowne Plaza Bandung. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bandung can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Crowne Plaza Bandung. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Crowne Plaza Bandung, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Crowne Plaza Bandung which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Crowne Plaza Bandung. Warm up at the end of the day with a visit to the spa. The many offerings at Crowne Plaza Bandung ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Bandung. Your journey through Bandung can be completed with a short shopping stop at Rumah Mode Factory Outlet located 4.0 km away. Learn about the city's art history with a day at Geology Museum located 2.0 km away, where you can see collections by famous artists.

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Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

67 mentions

Housekeeping

53 mentions

Swimming Pool

33 mentions

Food & Dining

20 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Mirror
  • Scale
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site
Mosaic
  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jl. Lembong No. 19, Riau, Bandung, Indonesia, 40111
Excellent
Location

9

Airports
  • Husein Sastranegara International Airport (BDO)
    3.8 km
  • Kertajati Intl Airport (KJT)
    67.2 km
Public transportation
  • Stasiun Hall Bus Terminal
    1.1 km
  • Bandung Train Station
    1.1 km
Hospital or clinic
  • Rumah Sakit Bungsu
    210 m
Shopping
  • Rumah Mode Factory Outlet
    4.1 km
Convenience store
  • Indomaret
    280 m 7 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Braga Street
    280 m
  • Bandung Grand Mosque
    990 m
  • Gedung Sate
    1.8 km
  • Geology Museum
    2.1 km
  • Trans Studio Bandung
    2.9 km
  • Paris Van Java
    3.5 km
  • Rumah Mode Factory Outlet
    4.1 km
  • Dusun Bambu Family Leisure Park
    14.7 km
  • Sari Ater Hot Spring
    20.4 km
  • Ciater natural hot spring
    20.6 km
Nearby landmarks
  • Museum Mandala Wangsit
    60 m
  • Tugu PERSIB
    90 m
  • Bank Mandiri
    190 m
  • Rumah Sakit Bungsu
    210 m
  • Downtown Bar
    280 m
  • Braga Street
    280 m
  • Dynasty Antiques Arts & Furnitures
    290 m
  • North Sea Bar
    300 m
  • Biotest
    310 m
  • Denis Bank Building
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from05:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee13 USD
Extras
  • Breakfast charge (unless included in room price)16.67 USD
The property
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 270
  • Year property opened2016

Reviews of Crowne Plaza Bandung from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.8
Location9.0
Room comfort and quality8.6
Service9.0
Value for money8.8
High score for Bandung
Rating
9+ Exceptional (644)
8-9 Excellent (169)
7-8 Very Good (185)
6-7 Good (39)
<6 Below Expectation (51)
Time of the year
Mar - May (303)
Jun - Aug (242)
Sep - Nov (234)
Dec - Feb (309)

Show reviews that mention 

Showing 1,088 verified guest comments
12345
10.0
Exceptional
Reza from Indonesia
Family with teens
Standard Twin Room - Non-Smoking
Stayed 1 night in November 2022

Perfect Hospitality !”

Definitely my best stay in Bandung so far. Coming in at 9AM in the hotel, I did not expect much since I know the check in time will be at around 2/3PM. But, I was wrong ! When going to the front desk, I was informed that I was chosen as the guest of the day by the lovely Ms. Icha. Originall my booking did not have breakfast, but she gave us a complimentary breakfast for two ( me and my brother ). Not only that, since I was traveling with my parents ( they did not have breakfast as well for their booking ) Ms. Icha gave my parents free breakfast as well which was very much appreciated. While waiting for our room to be ready, I was given the access to wait at the executive lounge ( I thought we will be stuck at the lobby waiting for our room ). The lounge was excellent !! Very kind and helpful staff, free food & beverages and also I was given a free wifi even though I have not yet check in to my room ( I needed this because I had a meeting during the time ). My room was ready at 10:30 AM so way earlier than the original check in time. The pool was big but a little bit cold but there is a small pool near it with warm water. Would recommend the hotel to everyone I know and will come back here for sure for our next trip to Bandung.

Reviewed November 21, 2022

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Dear Reza, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the true hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager

Responded November 29, 2022
Crowne Plaza Bandung
10.0
Exceptional
DAVID from Indonesia
Couple
1 Queen Bed Standard
Stayed 1 night in December 2022

Value for money”

Love the location, room is clean, bed is comfy. Sound proof a bit poor as the mosque prayer was so loud even on 21st floor. Window tint not clear, as a bit spoilt already. Breakfast varieties good spread and they have indomie section, kids would definitely love it. Will stay here again if i visit Bandung again.

Reviewed December 30, 2022

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Dear David, We appreciate your comments regarding your stay at the Crowne Plaza Bandung. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon. Best Regards, Simon Soo General Manager

Responded January 06, 2023
Crowne Plaza Bandung
10.0
Exceptional
sarah from Indonesia
Couple
1 Queen Bed Premium High Floor
Stayed 3 nights in June 2022

Good hotel for holiday”

Both my husband and i really enjoyed our stay in this hotel. From the first time we arrived at the hotel, we were greeted by mr satria from the receptionist. He was very welcoming and informative. The room is spacious and quite, which i like. The housekeeper clean the room well. Staff at the club house were also very nice. We enjoyed the afternoon cocktail. Breakfast menu was incredible. It was delicious. The selection varied from western to asian. Overall, we enjoyed our stay and cannot wait to return.

Reviewed June 21, 2022

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Dear Sarah, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded June 22, 2022
Crowne Plaza Bandung
10.0
Exceptional
Nia from Indonesia
Family with young children
1 Queen Bed Standard
Stayed 1 night in January 2023

The best staycation ”

Semua ny the best kmr luas,FO sangat ramah dan hopefull ,staff restoran cekatan .. makanan nya oke bgt puas ,gk pernh bosen nginep d crown plaza.. Sukses terus y

Reviewed January 23, 2023

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Dear Nia, Terima kasih telah meluangkan waktu untuk memberikan penilaian mengenai pengalaman menginap di Crowne Plaza Bandung. Kami sangat senang mendengar bahwa Anda mendapatkan pengalaman menginap yang menyenangkan dan menikmati semua fasilitas dan layanan hotel kami. Semoga Anda juga sudah menghabiskan waktu yang menyenangkan di Bandung dan besar harapan kami dapat menyambut Anda kembali dalam waktu dekat. Salam hangat, Simon Soo General Manager

Responded January 24, 2023
Crowne Plaza Bandung
10.0
Exceptional
Garry from Indonesia
Business traveler
2 Twin Beds Standard Shower Non Smoking
Stayed 1 night in June 2022

My first choice of hotel”

Crowne Plaza is my first choice whenever I travel to Bandung since their opening a few years ago. Even after 2 years, because of pandemic, their quality does not drop at all, even better. Kids club & gym are very clean, the staffs are very friendly & helpful.. Breakfast menu is 70% Indonesian cuisine, congee, cuanki, batagor, nasi uduk, very nice.. Only the omelette is very plain, need to improve the recipe.. Many variety of pastry & cakes as well.. Overall is 8.5/10. Glad to be back again.

Reviewed June 07, 2022

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Dear Garry, Thank you for choosing us again as your accommodation when you visit the city and take the time to provide comments about Crowne Plaza Bandung. I am pleased to hear your compliment about our services and facilities, and your feedback about our F&B products is highly appreciated. Furthermore, we are looking forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded June 08, 2022
Crowne Plaza Bandung
10.0
Exceptional
ENDANG from Indonesia
Family with young children
2 Twin Beds Standard Shower Non Smoking
Stayed 2 nights in December 2022

Great Experience ”

Booked for 2 night with family and we definitely will come back again next time. Good food with a lot of various food from national to international food. Huge pool with nice mountain view (hot water available will be perfect). Nice hotel crew, especially parking staff and Mr. Balloon at breakfast venue. Everything was great. Keep up the good work Crowne Plaza Hotel.

Reviewed December 22, 2022

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Dear Endang, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you and your family have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the true hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager

Responded December 24, 2022
Crowne Plaza Bandung
10.0
Exceptional
LINDAWATI from Indonesia
Couple
Stayed 2 nights in December 2022

5 star hotel just need a rebranding”

Everything is up to international standard of 5 star. Just need to do rebranding. The old image does not justify the facility. Fasilitas nya masih tergolong modern. Hanya brand dan image nya kesan jadul. International standard hospitality overall. Makanan di resto nya, surprisingly enak. Salmon steak dan nasi goreng nya , is magnificent. Baru kali ini, makanan hotel tasty.

Reviewed December 13, 2022

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Dear Lindawati, We very much appreciate your comments regarding your stay at the Crowne Plaza Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure this feedback will encourage them as we strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we hope to be of service to you again in the future. Kind Regards, Simon Soo General Manager

Responded January 10, 2023
Crowne Plaza Bandung
10.0
Exceptional
Yason from Indonesia
Couple
1 Queen Bed Standard
Stayed 1 night in December 2022

Worth the money for 5 star hotel”

Really feel worth our money to stay in crowne. We love the size of our room, the bath tub, cleanliness, and facilities. Will recommend our friends and family to stay here.

Reviewed December 17, 2022

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Dear Yason, Many thanks for leaving your feedback on our page following your recent visit. I was pleased to read your comments in regards to your positive overall stay experience and will share them with our staff where I am confident that it will serve to motivate them further! I very much look forward to being able to welcome you back to the Crowne Plaza Bandung in the near future. Warm regards, Simon Soo General Manager

Responded December 19, 2022
Crowne Plaza Bandung
10.0
Exceptional
Priscilla from Indonesia
Family with young children
1 Queen Bed Standard
Stayed 3 nights in January 2023

Great stay”

Bed really comfort Breakfast complete and delicious Staffs are helpful, polite and always greetings Pool big and clean Everything was perfect

Reviewed January 15, 2023

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Dear Priscilla, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager

Responded January 17, 2023
Crowne Plaza Bandung
10.0
Exceptional
Melissa from Indonesia
Family with young children
2 Twin Beds Standard Shower Top Floor
Stayed 1 night in June 2022

Great hotel in the heart of Bandung ”

Love my stay here. The room was excellent and the staff was very helpful. However I had a long wait at check-in and the pool was extremely cold. The breakfast spread was great but the hotel was so so busy and the food ran out fast. We had to wait for a long time until the next batch was ready. But overall stay was pleasant and will come back for sure. I am sure the slow service was just the unexpected crowd on that weekend.

Reviewed August 03, 2022

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Dear Melissa, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded August 05, 2022
Crowne Plaza Bandung
10.0
Exceptional
Herlin from Indonesia
Family with young children
2 Twin Beds Standard Shower Non Smoking
Stayed 2 nights in December 2022

Nice hotel.. ”

The hospitality employes are really excellent... The tidiness of the room is very good.. but i think the breakfast food need more variants for the guest... But over all the taste nice...

Reviewed December 13, 2022

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Dear Herlin, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager

Responded December 14, 2022
Crowne Plaza Bandung
10.0
Exceptional
Vince from Netherlands
Family with teens
2 Twin Beds Standard Shower Non Smoking
Stayed 1 night in August 2022

Exceptional”

It was a nice stay. We booked 2 nights and extended for one more night. The room and the location are top notch. We only have time to use the pool and the kids had good times. Though is not that big and quite shallow but is okay. The staffs also very helpful, I asked for late check up due to our change of schedule and with no fuss is agreed. Surely we’ll come back when we visit Bandung again.

Reviewed August 22, 2022

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Dear Vince, Thank you so much for your review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded August 25, 2022
Crowne Plaza Bandung
10.0
Exceptional
Lovely from Indonesia
Family with young children
2 Twin Beds Standard Shower Non Smoking
Stayed 1 night in May 2022

hotel is great”

The hotel is well decorated and organised. the room is clean and comfortable. although the food didnt reach my expectation, it was still delicious. the customer service was great. there are many places where we can take beautiful pictures.

Reviewed May 05, 2022

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Dear Lovely, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We are looking forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded May 13, 2022
Crowne Plaza Bandung
10.0
Exceptional
Andreas from Indonesia
Family with young children
Stayed 2 nights in December 2021

Strategic location”

This hotel has a really good location. Located in the center of the city and close to Jl. Braga which is a popular spot for tourist. Location is also close to many popular local delicacies. Health protocol is also very good among the staffs and staffs are very helpful and responsive. Room seems has been renovated so looks modern. However bathroom still looks tired. Towel and floor mat need to be refreshed as looks really old. Pool is not kid friendly as some adults are smoking around the pool.

Reviewed December 22, 2021

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10.0
Exceptional
wuri from Indonesia
Family with teens
1 Queen Bed Standard
Stayed 1 night in January 2023

Nice stay”

Nice n spacious room, got bathtub, bed rather small (not king size), breakfast is good, walking distance to supermarket, restaurant,

Reviewed January 07, 2023

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Dear wuri, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager

Responded January 10, 2023
Crowne Plaza Bandung
10.0
Exceptional
dini from Indonesia
Family with young children
1 Queen Bed Standard Smoking
Stayed 2 nights in October 2022

Good hotel”

Enak banget nginep disini,, bersih nyaman kamarnya lega, view nya keren, dekat kemana2 pokoknya enak banget deh hotelnya

Reviewed December 16, 2022

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Dear dini, Kami sangat berterima kasih karena Anda telah meluangkan waktu untuk berbagi mengenai pengalaman menginap Anda di Crowne Plaza Bandung. Komentar Anda sangat berharga bagi kami dan membantu kami meningkatkan produk dan layanan yang kami berikan. Perlu Anda ketahui bahwa staf kami sangat senang dan termotivasi oleh komentar positif Anda. Besar harapan kami untuk menyambut dan melayani Anda kembali di masa mendatang. Salam hangat, Simon Soo General Manager

Responded December 19, 2022
Crowne Plaza Bandung
10.0
Exceptional
Indira from Indonesia
Family with young children
1 Queen Bed Standard Low Floor
Stayed 2 nights in May 2022

Best Hotel in Bandung”

Crowne Plaza is best hotel in Bandung. It’s value for money, the location is great and near Braga (city center), the room and facilities are clean, and the staff is super friendly

Reviewed May 05, 2022

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Dear Indira, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We are looking forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded May 13, 2022
Crowne Plaza Bandung
10.0
Exceptional
Melisa from Indonesia
Family with teens
Stayed 1 night in March 2020

Clean hotel, Good food, Friendly staff”

A very warm welcome when arrived at the hotel. Big, clean and luxury hotel. Impressed by the hotel itself especially by their assistant manager in charge at their restaurant. He served us warm ginger tea, very perfect for the weather at the night we’ve arrived to the hotel. Very pleasant stay, best deal! Definitely will recommend this hotel to everyone who wants have a pleasant stay! :)

Reviewed March 17, 2020

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10.0
Exceptional
aulya from Indonesia
Family with teens
1 Queen Bed Standard
Stayed 1 night in January 2023

I love it”

Various and delicious bf. Staff so friendly. Would love to come again.

Reviewed January 29, 2023

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Dear Aulya, We appreciate your comments regarding your stay at the Crowne Plaza Bandung. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon. Kind Regards, Simon Soo General Manager

Responded January 30, 2023
Crowne Plaza Bandung
10.0
Exceptional
nilasari from Indonesia
Family with teens
2 Twin Beds Studio Shower High Floor
Stayed 1 night in August 2022

Good location in downtown Bandung”

we are pleased to stay in Crowne Plz, because of the friendly staff and the location. If you were looking for hotel in downtown area, this would be your prime choice

Reviewed September 09, 2022

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Dear nilasari, Thank you so much for your review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager

Responded September 12, 2022
Crowne Plaza Bandung
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