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Exterior view, Crowne Plaza Hotel Hamburg - City Alster in Hamburg
Double - Non-Smoking, Crowne Plaza Hotel Hamburg - City Alster in Hamburg
Exterior view, Crowne Plaza Hotel Hamburg - City Alster in Hamburg
Lobby, Crowne Plaza Hotel Hamburg - City Alster in Hamburg
Lobby, Crowne Plaza Hotel Hamburg - City Alster in Hamburg
Interior view, Crowne Plaza Hotel Hamburg - City Alster in Hamburg
Interior view, Crowne Plaza Hotel Hamburg - City Alster in Hamburg

Removed from saved list

8.6

Excellent

13,468 reviews

13,468 reviews

Breakfast4
Housekeeping2
See map
See map

8.2

Excellent

Location rating score

Excellent location - 400 meters from city center
Parking
Available
Popular landmarks
Alster
1.5 km
Park Planten un Blomen
2.2 km
Townhall Hamburg
2.2 km
Speicherstadt
2.8 km
Miniatur Wunderland
3.0 km
Closest landmarks
Hohenfelder Bucht
180 m
Gebäude S
260 m
Gebäude CF
320 m
Grüne Mitte Hohenfelde
320 m
Haus A
380 m

Crowne Plaza Hotel Hamburg - City Alster

Graumannsweg 10, Hohenfelde / Borgfelde, Hamburg, Germany, 22087 - See map
Highlights

Hygiene Plus

Sparkling clean

530 meters to public transportation

Free Wi-Fi in all rooms!

Currency exchange

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Golf course [on-site]

Fitness center

Bicycles

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hamburg every 8 minutes on Agoda.com
Value for money8.2
Distance to city center2. Km
Location rating8.2
Nearest airportHamburg Airport (HAM)
Distance to airport7.8 km

Rooms available at Crowne Plaza Hotel Hamburg - City Alster

Very good
Room comfort & quality

8

Standard Room
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
1 King Junior Suite
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed or 1 queen bed
Enter dates to see prices
1 King Premium
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Room Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Junior Suite King Size
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Junior Suite King Size
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Comfort Room New Crowne Plaza Design
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club Room 1 King Size Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Single Standard Alster View
...
  • Room size: 21 m²/226 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Premium Room
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are accessible at Crowne Plaza Hotel Hamburg - City Alster?

Crowne Plaza Hotel Hamburg - City Alster features non-water sport and outdoor activities such as tennis courts for you to take advantage of.

Does Crowne Plaza Hotel Hamburg - City Alster provide laundry services?

Yes! Crowne Plaza Hotel Hamburg - City Alster features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Does Crowne Plaza Hotel Hamburg - City Alster offer dry cleaning services?

Yes! Crowne Plaza Hotel Hamburg - City Alster offers dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at Crowne Plaza Hotel Hamburg - City Alster?

Absolutely! The benefits of staying at Crowne Plaza Hotel Hamburg - City Alster include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What is the typical travel time to a nearby airport from Crowne Plaza Hotel Hamburg - City Alster?

The average travel time to get from Crowne Plaza Hotel Hamburg - City Alster to the airport is 20 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How long do visitors usually stay at Crowne Plaza Hotel Hamburg - City Alster?

Verified past guests that have stayed at Crowne Plaza Hotel Hamburg - City Alster had an average nightly stay of 2 nights at this property.

At what time of the year is Crowne Plaza Hotel Hamburg - City Alster most popular?

Crowne Plaza Hotel Hamburg - City Alster's most popular month where verified tourists have stayed the most is in March.

In which languages can Crowne Plaza Hotel Hamburg - City Alster's employees communicate?

Crowne Plaza Hotel Hamburg - City Alster can speak in 5 languages and supports widely used languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What popular natural sightseeing attractions are in close proximity to Crowne Plaza Hotel Hamburg - City Alster?

Crowne Plaza Hotel Hamburg - City Alster is located within Hohenfelde / Borgfelde, which makes it effortlessly close to natural points of interest including Park Planten un Blomen.

What time is check-in and check-out at Crowne Plaza Hotel Hamburg - City Alster?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

What people love about Crowne Plaza Hotel Hamburg - City Alster

  • 9.6

    Exceptional
    Location

    "Very clean and spacious hotel , centrally located and quiet."

    Michael

    |

    October 15, 2020

  • 8.4

    Excellent
    Location

    "Easy access to and from the airport."

    Niall

    |

    October 16, 2023

  • 9.6

    Exceptional
    Location

    "Good Location ."

    Tsz

    |

    May 11, 2023

Overall rating:

8.6

Excellent
13,468 reviews
Cleanliness
8.8
Facilities
8.2
Location
8.2
Read all reviews >
More about Crowne Plaza Hotel Hamburg - City Alster

More about Crowne Plaza Hotel Hamburg - City Alster

Experience Luxury and Convenience at Crowne Plaza Hotel Hamburg - City Alster

Located in the heart of Hamburg, Germany, Crowne Plaza Hotel Hamburg - City Alster offers a luxurious and convenient stay for all types of travelers. The hotel boasts a wide range of facilities including a restaurant, room service, safety deposit boxes, tours, valet parking, fitness center, steamroom, spa, and outdoor pool. Guests can also enjoy Wi-Fi in public areas, car park, designated smoking area, and free Wi-Fi in all rooms. For those who need to stay on top of their laundry, the hotel offers laundry service, dry cleaning, and even a laundromat. Guests can also take advantage of the hotel's BBQ facilities, car hire, luggage storage, shared kitchen, shared lounge/TV area, convenience store, daily housekeeping, gift/souvenir shop, grocery deliveries, and ticket service. The hotel also offers a variety of breakfast options including a breakfast buffet and continental breakfast. Guests can park their car onsite with both self-parking and valet parking options available, although car park charges do apply. Fitness enthusiasts can get their workout in at the 24-hour fitness center, or take a canoe out on the nearby Alster lake. With so many amenities available, guests are sure to have a comfortable and enjoyable stay at Crowne Plaza Hotel Hamburg - City Alster.

Room Types at Crowne Plaza Hotel Hamburg - City Alster

Crowne Plaza Hotel Hamburg - City Alster offers a wide range of room types to suit any traveler's needs. Choose from the luxurious 1 King Bed Premium With Bath Shower, 1 King Bed Standard With Bath Shower, or 1 King Junior Suite. For those seeking a standard room, the hotel offers 1 King Premium, 1 King Standard, and 2 Single Beds Standard. Guests can also enjoy stunning views of the Alster lake from the 1 King Standard Alster View or 2 Single Beds Standard Alster View. For those looking for a little more space, the Club Room 1 King Size Bed or Club Room Double Bed offer 25 square meters of comfort. Families can opt for the spacious Executive Room With Alster View, One King And Twin Beds Family Room, or Suite 2 Rooms. The Comfort Room New Crowne Plaza Design and Standard Room Double Room are perfect for couples looking for a romantic getaway. Finally, the hotel offers the Suite 2 Rooms 1 King Size Bed for those seeking the ultimate luxury experience.

Friendly staff, comfortable rooms, and convenient location

Crowne Plaza Hotel Hamburg - City Alster has received high praise from its guests for its friendly and helpful staff, who provide an exceptionally warm welcome. The rooms are spacious, clean, and comfortable, with great beds that ensure a good night's sleep. The hotel's central location makes it easy to explore the lovely city of Hamburg, and it's especially convenient for those travelling without a car. Guests also rave about the excellent housekeeping staff and the good value for money breakfast. Overall, this hotel is highly recommended for anyone looking for a comfortable stay in Hamburg.

Experience Exceptional Comfort and Service at Crowne Plaza Hotel Hamburg - City Alster

Crowne Plaza Hotel Hamburg - City Alster is a top-rated hotel that offers exceptional comfort and service to its guests. With an overall rating of 8.4, the hotel boasts impressive scores in various categories, including 8.8 for cleanliness and 8.7 for staff performance. Guests can enjoy the hotel's excellent facilities, including a fitness center, sauna, and steam room, all of which contribute to a relaxing and enjoyable stay. Although the hotel's food and dining score is 7.6, guests can explore the surrounding area and find a variety of restaurants and cafes nearby. The hotel's location is also highly rated, with a score of 8.3, making it an ideal choice for travelers who want to explore Hamburg's attractions. Overall, Crowne Plaza Hotel Hamburg - City Alster provides a memorable stay with its exceptional comfort, service, and facilities.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

2 mentions

Housekeeping

2 mentions

Internet

1 mention

Taxi

1 mention

Languages spoken
  • English
  • Dutch
  • French
  • German
  • Spanish
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Fitness center
  • Golf course [on-site]
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Valet parking

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
The Plaza
  • Cuisine: American, Asian, International
The Restaurant
  • Cuisine: International, Local
  • Menu: Buffet

Location

Graumannsweg 10, Hohenfelde / Borgfelde, Hamburg, Germany, 22087
Excellent
Location

8.2

Airports
  • Hamburg Airport (HAM)
    7.8 km 28 min drive
  • Hamburg-Finkenwerder Airport (XFW)
    12.4 km 39 min drive
Public transportation
  • Uhlandstrasse Subway Station
    530 m
  • Lohmühlenstrasse Subway Station
    660 m
Hospital or clinic
  • Gebäude S
    260 m
Shopping
  • Hamburger Fischmarkt
    4.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Alster
    1.5 km
  • Park Planten un Blomen
    2.2 km
  • Townhall Hamburg
    2.2 km
  • Speicherstadt
    2.8 km
  • Miniatur Wunderland
    3.0 km
  • St. Michael's Church
    3.1 km
  • Harbor Piers
    3.7 km
  • Alter Elbtunnel
    4.0 km
  • Reeperbahn
    4.0 km
  • Tierpark Hagenbeck
    6.3 km
Nearby landmarks
  • Hohenfelder Bucht
    180 m
  • Gebäude S
    260 m
  • Gebäude CF
    320 m
  • Grüne Mitte Hohenfelde
    320 m
  • Haus A
    380 m
  • Trimmfit Standort 02
    450 m
  • Haus K
    460 m
  • Asklepios Clinic St. Georg
    490 m
  • Uhlandstrasse Subway Station
    530 m
  • Uhlenhorster Apotheke
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00
Getting around
  • Distance from city center2. Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)26 EUR
The property
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 291
  • Room voltage220
  • Year property opened1987
  • Most recent renovation2002

Property announcements

Please note that pets can be accommodated for a daily fee of EUR 25 per pet.

City tax will be charged directly at the property (per person per night). The amount may vary according to the price of the accommodation.

Reviews of Crowne Plaza Hotel Hamburg - City Alster from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.8
Facilities8.2
Location8.2
Room comfort and quality8.0
Service8.8
Value for money8.2
High score for Hamburg
Rating
9+ Exceptional (33)
8-9 Excellent (9)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (14)
Jun - Aug (24)
Sep - Nov (15)
Dec - Feb (15)

Show reviews that mention 

Showing 68 verified guest comments
1234
10.0
Exceptional
Melvin from Hong Kong SAR, China
Solo traveler
Standard Twin Room
Stayed 2 nights in February 2023

Exceptional”

Staffs are friendly and approachable. Food is great too. Good internet connection also.

Reviewed March 27, 2023

See room deals

8.8
Excellent
DR from Bangladesh
Family with teens
1 King Junior Suite
Stayed 3 nights in July 2016

Pleasant Stay in Crown Plaza Hotel Hamburg”

Excellent stay in Crown plaza hotel Hamburg with excellent facilities & cordial staffs. We booked with agoda with advance payment but on check out the lady at the front desk asked me so that she could charge my credit card but I told her that the bill was fully paid to agoda & she said-ok, but later in the evening I noticed in my bank statement that they charged my credit card. Immediately I contacted the hotel & they informed me that they were right to charge my card & asked me to contact agoda. I contacted agoda & following day the hotel returned the amount to my credit card & informed me but because of visa card transaction from Euro to US $ I had to loose 33 euro. If Crown Plaza front desk considered carefully I would not loose money & could save the harassment.

Reviewed July 23, 2016

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9.7
Exceptional
Marko from Germany
Couple
Stayed 2 nights in July 2013

Excellent - we will come again ...”

Great breakfast, superb location, friendly staff

Crowne Plaza Hotel Hamburg is superbly located close to the city centre as well as all major attractions in Hamburg. The friendly staff as well as the great service and excellent breakfast made our stay one of the best we ever had in a German city. We will be back again soon ...

Reviewed July 19, 2013

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10.0
Exceptional
Albert from United Kingdom
Couple
Standard Room
Stayed 7 nights in December 2018

Superb hotel in every way ”

Super convenient location as we were travelling without a car. Really friendly and helpful staff. Most comfortable room with great bed. Excellent housekeeping staff. Tea and coffe facilities. Quiet and peaceful. I really recommend this hotel if you are staying in Hamburg!

Reviewed December 28, 2018

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10.0
Exceptional
Zhou
Business traveler
Double - Non-Smoking
Stayed 2 nights in March 2013

Nice and quiet area for stay”

Near Hauptbanhof

Very international hotel and clean. And the location is also very convenient , the Nr.6 bus in front of the hotel could bring you everywhere you wish to go in Hamburg.

Reviewed March 05, 2013

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10.0
Exceptional
Zhang from Singapore
Couple
Club Room Double Bed
Stayed 1 night in June 2019

good”

great location, good room condition, lovely city of Hamburg.

Reviewed July 07, 2019

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9.2
Exceptional
Maureen from United Kingdom
Family with teens
Standard Room
Stayed 1 night in December 2018

Exceptional”

Loved this hotel! Exceptionally friendly welcome, lovely room with very comfortable beds. A 15 minute walk from the centre which is not so good if it’s raining but there are buses nearby. Wonderful breakfast - I will be back!

Reviewed December 11, 2018

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8.7
Excellent
Benjamin from United States
Family with young children
Standard Room
Stayed 3 nights in June 2013

fine”

location, clean, functional

good for purpose. Near city center. standard business hotel. Nothing special but nothing bad.

Reviewed July 05, 2013

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9.7
Exceptional
Azharianda from Indonesia
Couple
Stayed 1 night in August 2010

Lovely Hotel and Nice Location”

Room is very spacious
-

love this hotel very much. rooms is very spacious and good value for money.

Reviewed December 26, 2010

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9.6
Exceptional
Michael from Germany
Couple
1 King Standard
Stayed 2 nights in October 2020

great location - comfy rooms”

very clean and spacious hotel , centrally located and quiet. Staff is very friendly and breakfast is very good value for money

Reviewed October 15, 2020

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9.3
Exceptional
Michael from Denmark
Couple
Stayed 1 night in August 2012

Nice hotel.”

Close to Alster and the City centre

We were there to see a concert in Stadtpark, which is ten minutes away from the hotel. Good hotel.

Reviewed August 25, 2012

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8.0
Excellent
Ahmed from Australia
Business traveler
Stayed 2 nights in October 2012

Nice comfortable hotel in a good location”

Nice clean rooms, good buffet breakfast and friendly staff.

Although not right in the middle of the business district, the hotel is quite close to central. Good bus link and costs only E7 from central station by taxi. Airport by taxi is about 20- 22 minutes and cost between E20-25.

Reviewed October 19, 2012

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10.0
Exceptional
Ondrej from Czech Republic
Business traveler
1 King Standard
Stayed 2 nights in September 2019

Excellent”

Very comfy bed, nice room decor, amazing breakfast (not huge quantity of food but very delicious) and very quiet place in walking distance to centrum (15-20mins walk). Overall, great stay.

Reviewed October 15, 2019

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8.3
Excellent
TZE from Brunei Darussalam
Business traveler
Stayed 5 nights in March 2012

great hotel with nice rooms”

good location

great hotel with nice rooms and the staff are kind.Highly recommended.thanks

Reviewed April 01, 2012

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7.0
Very good
Thorsten from Germany
Couple
Stayed 4 nights in April 2012

Central Location but very small rooms”

Central Location

Hotel Rooms are small, little bit noisy if you have a room on top of the outdoor smooking location, because people are using this smoking area for late drinks and loud small talks until 2AM Limitted service, e.g. no door bell etc Restaurant service extraordinary

Reviewed May 11, 2012

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9.7
Exceptional
debashish from India
Business traveler
Stayed 1 night in September 2012

great location near the alstar lake”

proximity to lake and airport

wifi should be free and not exorbitant as it was in the hotel!

Reviewed September 21, 2012

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6.3
Good
HANAN from United Arab Emirates
Couple
Stayed 2 nights in August 2012

Good location,nice neighbourhood.Costly parking”

Good Location and nice neighbourhood

When I have arrived to the hotel, I found that the bathroom wasn't cleaned well and I had to clean it. This gave me very bad impression and therefore I didn't touch anything before cleaning it by myself. Also, there is no free parking in the hotel and you have to search inorder to find a parking nearby. The location of the hotel is good with a nice neighbourhood. Wifi is not free of charge. No luggage assistance upon arrival.

Reviewed September 17, 2012

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9.2
Exceptional
Salman from Pakistan
Business traveler
Standard Room
Stayed 4 nights in December 2016

Short winter trip to hamburg”

The staff are very friendly and courteous. It a nice cozy place. Loved the morning walks around lake.

Reviewed December 25, 2016

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8.0
Excellent
Qing from China
Business traveler
Stayed 6 nights in June 2012

Will take it again if needed”

location and clean

nice place nice waiter it is a quite and lovely place to stay. very close to the river while no public transportation founded

Reviewed November 22, 2012

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7.7
Very good
Qing from China
Business traveler
Stayed 5 nights in June 2012

Pretty good to stay”

clean and comfy

nice waiter nice place decoration is special. no public transportation founded, while we rent a car

Reviewed November 22, 2012

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1234
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