Exterior view, Crowne Plaza Nairobi Airport in Nairobi
Crowne Plaza Nairobi Airport
Facilities, Crowne Plaza Nairobi Airport in Nairobi
Bar/lounge, Crowne Plaza Nairobi Airport in Nairobi
Exterior view, Crowne Plaza Nairobi Airport in Nairobi
Banquet hall, Crowne Plaza Nairobi Airport in Nairobi
Exterior view, Crowne Plaza Nairobi Airport in Nairobi

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8.9Excellent

2,139 reviews

2,139 reviews

Cleanliness 9.3
Location 8.9
Service 8.9
Facilities 8.6
Value for money 8.1
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
African Heritage House
5.9 km
American Embassy Memorial Garden
11.2 km
Kenyetta Conference Centre
11.6 km
Nairobi National Museum
13.2 km
Nairobi National Park
14.8 km
Closest landmarks
P3
1.7 km
Barclays Bank - Airport
1.8 km
P4
1.8 km
P8
1.8 km
P6
1.8 km
Agoda Preferred

Crowne Plaza Nairobi Airport

First Freight Lane, Embakasi, Nairobi, Kenya, 00100 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Embakasi part of Nairobi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nairobi National Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Free airport transfer

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money8.1
Location rating8.9
Nearest airportJomo Kenyatta International Airport (NBO)
Distance to airport2.5 km

Rooms available at Crowne Plaza Nairobi Airport

1 King Bed Standard
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Customizable Suite 1
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 single beds or 1 single b...
Enter dates to see prices
1 King Bed Junior Suite
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Single Beds Standard Balcony
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
2 Single Beds Deluxe Non Smoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
1 King Bed Junior Suite Balcony
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Single Beds Standard
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
1 King Bed Standard Accessible
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Crowne Plaza Nairobi Airport have a swimming pool?

While relaxing at Crowne Plaza Nairobi Airport, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Crowne Plaza Nairobi Airport offer spa services?

You can enjoy your stay at Crowne Plaza Nairobi Airport even more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening or night even better.

Does Crowne Plaza Nairobi Airport have a fitness center?

Crowne Plaza Nairobi Airport features free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Does Crowne Plaza Nairobi Airport offer laundry services?

Yes! Crowne Plaza Nairobi Airport offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Does Crowne Plaza Nairobi Airport provide dry cleaning services?

Yes! Crowne Plaza Nairobi Airport provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at Crowne Plaza Nairobi Airport?

Crowne Plaza Nairobi Airport has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

In which languages can Crowne Plaza Nairobi Airport's staff members communicate?

Crowne Plaza Nairobi Airport can communicate up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do travelers love most about Crowne Plaza Nairobi Airport?

Verified guests that stayed at Crowne Plaza Nairobi Airport have given this property a rating of 9.327 for its exceptional cleanliness as the major highlight for their stay.

What is the verified guest review consensus about Crowne Plaza Nairobi Airport's beds?

70.0% of our verified guest assessments have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Crowne Plaza Nairobi Airport down in the review section.

What is the average rating that verified Families with young children have given to Crowne Plaza Nairobi Airport?

Verified families with young children that have stayed at this property have given Crowne Plaza Nairobi Airport an average rating of 8.8. You can look up more descriptive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Crowne Plaza Nairobi Airport?

Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

What people love about Crowne Plaza Nairobi Airport

  • 10

    Exceptional
    Cleanliness

    "The gym is very clean and equipment is well maintained."

    Kevin

    |

    December 3, 2021

  • 9.6

    Exceptional
    Location

    "Only 5 minutes from the airport the location was perfect."

    Natalie

    |

    August 7, 2021

  • 8.8

    Excellent
    Location

    "Crown Plaza probably closest to airport terminal so very convenient if briefly stopping over."

    John

    |

    May 5, 2021

More about Crowne Plaza Nairobi Airport

More about Crowne Plaza Nairobi Airport

Crowne Plaza Nairobi Airport

Enjoy all that Nairobi has to offer with a stay at Crowne Plaza Nairobi Airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Crowne Plaza Nairobi Airport provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Nairobi.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Crowne Plaza Nairobi Airport. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Crowne Plaza Nairobi Airport include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Crowne Plaza Nairobi Airport. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Crowne Plaza Nairobi Airport including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Crowne Plaza Nairobi Airport lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

3 mentions

Housekeeping

3 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Arabic
  • Hindi
  • Romanian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Full English/Irish
  • Buffet
Restaurants on site
Kitchen 9
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Aroma Coffee
  • Cuisine: American, European, African
  • Menu: Buffet
Velocity Bar
  • Cuisine: American, Chinese, European

Location

First Freight Lane, Embakasi, Nairobi, Kenya, 00100
Excellent
Location

8.9

Airports
  • Jomo Kenyatta International Airport (NBO)
    2.5 km
  • Wilson Airport (WIL)
    11.7 km
Public transportation
  • Nairobi Terminus
    2.2 km
  • Syokimau Railway Station
    2.2 km
Hospital or clinic
  • Maayan Medical Centre - Gateway Mall
    2.5 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • African Heritage House
    5.9 km
  • American Embassy Memorial Garden
    11.2 km
  • Kenyetta Conference Centre
    11.6 km
  • Nairobi National Museum
    13.2 km
  • Nairobi National Park
    14.8 km
  • Karura Forest
    16.1 km
  • The Village Market
    16.9 km
  • Karen Blixen Coffee Garden and Cottages
    22.2 km
  • Karen Blixen Museum
    22.3 km
  • Ngong Hills National Reserve
    31.3 km
Nearby landmarks
  • P3
    1.7 km
  • Barclays Bank - Airport
    1.8 km
  • P4
    1.8 km
  • P8
    1.8 km
  • P6
    1.8 km
  • P5
    1.9 km
  • Nairobi Terminus
    2.2 km
  • P11
    2.2 km
  • Syokimau Railway Station
    2.2 km
  • Nairobi SGR Terminus
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-in until00:00
  • Check-out from10:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 USD
  • Travel time to airport (minutes)05
Extras
  • Breakfast charge (unless included in room price)3031 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • License Id / Local Tax ID/ Entity NameP051439266R
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 144
  • Year property opened2016
  • Most recent renovation2016
Parking
  • Daily parking fee0 USD

Reviews of Crowne Plaza Nairobi Airport from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.3
Location8.9
Service8.9
Facilities8.6
Value for money8.1
High score for Nairobi
Rating
9+ Exceptional (24)
8-9 Excellent (7)
7-8 Very Good (4)
6-7 Good (3)
<6 Below Expectation (2)

Show reviews that mention 

Showing 40 verified guest comments
12345
10.0
Exceptional
Kevin from United States
Solo traveler
1 King Bed Standard
Stayed 1 night in November 2021

Best Deal for the money in Nairobi”

The hotel is located very near the airport so you will not need to get stuck in traffic going to or coming from the airport. Shuttle is free and on time. Leaves the hotel every hour o the hour. Even though I was delayed coming out of the airport due to temperature checks for all arriving passengers, the hotel shuttle was waiting for me. The staff are very friendly and helpful. Whatever I needed for my stay was taken care of. The gym is very clean and equipment is well maintained. The breakfast buffet is outstanding and there are fresh selections each morning. Overall the stay was excellent and I highly recommend this property.

Reviewed December 03, 2021
10.0
Exceptional
Zvonimir from South Africa
Couple
1 King Bed Standard
Stayed 1 night in June 2022

Great choice at Nairobi airport”

The hotel is very nice and luxurious in every sense. The staff, the security, the facilities and everything is top notch. There is a lovely pool bar on the 4th floor with a nice bar. Prices of food and drinks are higher than elsewhere, but being a luxury hotel right at the airport, it's expected. Free shuttle to the airport leaves on top of the hour, and all the guests luggage needs to be loaded and unloaded, so if you are leaving at a busy time and on a tight schedule, keep in mind, and maybe opt for a private transfer which is 10USD.

Reviewed June 12, 2022
9.2
Exceptional
Sara from Kenya
Solo traveler
Stayed 1 night in May 2018

Note: changes in shuttle service”

I have stayed several time in transit through Nairobi. My last stay was booked 48 hrs in advance, yet the hotel did not notify me in any way that they are now called "Crowne Plaza Nairobi Airport", which meant I couldn't find the shuttle. Also, the shuttle is no longer "on call" to take you to the airport, it is on a schedule (which I was not told on check in) with intervals of 30 min or 1 hr depending on the time of day. Given that the airport is 5 min away, an hour interval is excessive. It also means you may be waiting at the airport longer than previously. Also, they made me PAY to go at a non-standard time to avoid missing my flight, even though the changes since my previous stays were not mentioned on check in. The hotel itself is great, but I chose it for proximity to the airport and shuttle service, and just tolerate the price, because it is quite expensive. The shuttle service changes are a big drawback for me.

Reviewed May 16, 2018
9.6
Exceptional
Greg from Australia
Couple
Stayed 1 night in September 2017

Comfortable convenient airport hotel”

For those who have experienced Nairobi traffic, you will appreciate the importance of an airport hotel. We had a 5am flight. Lazizi is located in the airport precinct, within the car security point. The hotel driver took us to the terminal at 2.30am, no charge no hassle. 5 minute trip. On top of the convenience, the hotel is very very new, room was great, comfy pillows and bed, awesome shower. Staff very friendly. Security is strong. Dinner proces reasonable. Would definitely stay again. Hotels in Nairobi seemed expensive across the board when I looked, so given comparitives, Lazizi was worth it for the convenience.

Reviewed September 21, 2017
8.8
Excellent
Peter from Kenya
Couple
Stayed 1 night in December 2017

Nice Hotel”

The hotel was very convenient for us - airport transfer service is included, but communication was not good, so we ended up taking a taxi from the airport to the hotel. The hotel rate we received from Agoda was acceptable. Breakfast, I was told by the staff, was not included in the rate, and was an additional $25.00 per person. That, I felt, was totally unreasonable...later I found we could have ordered a great breakfast for under $10.00! The bed was huge - the room new, clean and fresh. The staff friendly and accommodating, but the mattress was too hard. We would most definitely be checking rates here when we travel in and out of the country. And,w e do recommend this hotel for others traveling into Kenya.

Reviewed January 01, 2018
12345
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