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Daiwa Roynet Hotel Osaka-Uehonmachi
Double - Non-Smoking - Guestroom, Daiwa Roynet Hotel Osaka-Uehonmachi in Osaka
Entrance, Daiwa Roynet Hotel Osaka-Uehonmachi in Osaka
Lobby, Daiwa Roynet Hotel Osaka-Uehonmachi in Osaka
Lobby, Daiwa Roynet Hotel Osaka-Uehonmachi in Osaka
Interior view, Daiwa Roynet Hotel Osaka-Uehonmachi in Osaka
Bathroom, Daiwa Roynet Hotel Osaka-Uehonmachi in Osaka

Removed from saved list

8.5

Excellent

3,990 reviews

3,990 reviews

Housekeeping71
Shops16
Breakfast11
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
UNIQLO
80 m
Uehommachi YUFURA
110 m
Osaka Shinkabukiza Thater
120 m
Kintetsu Department Store Uehommachi
160 m
Osaka International House Foundation
290 m
Popular landmarks
Kuromon Market
1.1 km
Dotonbori
1.6 km
Tsutenkaku
1.7 km
Shinsaibashi-Suji Shopping Street
2.0 km
Minami (Namba)
2.5 km
Closest landmarks
Ishigatsujicho Park
370 m
Jimyoin Temple
390 m
Ikutama Jinja
520 m
French Drop
530 m
Kissho-ji Temple
540 m

Daiwa Roynet Hotel Osaka-Uehonmachi

6-7-5, Uehonmachi, Tennoji-ku, Tennoji, Osaka, Japan, 543-0001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tennoji, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and steamroom on-site.

Highlights

Hygiene Plus

250 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Steamroom

Smoking area

Laundry service

This property is in high demand!

9 travelers have booked today.

Value for money8.5
Location rating8.7
Nearest airportOsaka International Airport (ITM)
Distance to airport15.4 km

Rooms available at Daiwa Roynet Hotel Osaka-Uehonmachi

Excellent
Room comfort & quality

9

Hollywood Twin - Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Relax Double Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Hollywood Twin Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Relax Double Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 29 m²/312 ft²
  • Smoking allowed
  • 3 single beds
Enter dates to see prices
Room
...
  • Room size: 29 m²/312 ft²
  • Smoking allowed
  • 3 single beds
Enter dates to see prices

Frequently asked questions

Does Daiwa Roynet Hotel Osaka-Uehonmachi provide dry cleaning services?

Yes! Daiwa Roynet Hotel Osaka-Uehonmachi offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What actions does Daiwa Roynet Hotel Osaka-Uehonmachi take in terms of hygiene, safety, and cleanliness?

Daiwa Roynet Hotel Osaka-Uehonmachi meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, staff trained in safety protocol, and body thermometer for further safety measures and hygiene protocols.

When was Daiwa Roynet Hotel Osaka-Uehonmachi built?

Daiwa Roynet Hotel Osaka-Uehonmachi was built in 2010.

How many rooms does Daiwa Roynet Hotel Osaka-Uehonmachi have?

Daiwa Roynet Hotel Osaka-Uehonmachi has a total of 224 rooms.

How long do guests normally stay at Daiwa Roynet Hotel Osaka-Uehonmachi?

Verified past guests that have stayed at Daiwa Roynet Hotel Osaka-Uehonmachi had an average nightly stay of 2 nights at this property.

What is the verified guest review consensus about Daiwa Roynet Hotel Osaka-Uehonmachi's pet services?

100.0% of our verified visitor assessments have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Daiwa Roynet Hotel Osaka-Uehonmachi down in the review section.

What is the typical rating that past Families with young children have given to Daiwa Roynet Hotel Osaka-Uehonmachi?

Verified families with young children that have stayed at this property have given Daiwa Roynet Hotel Osaka-Uehonmachi an average rating of 8.6. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Daiwa Roynet Hotel Osaka-Uehonmachi?

Past families with older children that have stayed at this property have given Daiwa Roynet Hotel Osaka-Uehonmachi an average rating of 8.7. You can check out more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Daiwa Roynet Hotel Osaka-Uehonmachi?

Past local visitors that have stayed at this property have given Daiwa Roynet Hotel Osaka-Uehonmachi an average rating of 8.7. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.

What well-known shopping destinations are close by Daiwa Roynet Hotel Osaka-Uehonmachi?

Shopping options in Daiwa Roynet Hotel Osaka-Uehonmachi’s Tennoji neighborhood include Shinsekai Ichiba.

What time is check-in and check-out at Daiwa Roynet Hotel Osaka-Uehonmachi?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to Daiwa Roynet Hotel Osaka-Uehonmachi?

The nearest airport to Daiwa Roynet Hotel Osaka-Uehonmachi is Tokushima Airport, 102.0 km away.

See map

Explore the neighborhood

What people love about Daiwa Roynet Hotel Osaka-Uehonmachi

  • 9.2

    Exceptional
    Staff 

    "Hotel is very clean and staff are ok."

    Francis

    |

    May 8, 2023

  • 10

    Exceptional
    Cleanliness

    "This hotel is at very convenient location and most of all, it is very clean and comfortable and very well organized hotel."

    Michael

    |

    April 2, 2023

  • 10

    Exceptional
    Location

    "Good deal & location."

    Skorn

    |

    April 24, 2023

Property ranking|Compared to 3,913 Osaka properties
See all rankings
Room comfort score
9/10
Cheapest price score
Location score
8.7/10
Service score
8.8/10
Better than
99
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
93
%
of Osaka properties
Overall rating:

8.6

Excellent
3,722 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.7
Read all reviews >
What travelers say they love:
Good location, wide bath room, frendly staff and beautiful r...
atsuya from Japan
Solo traveler
More about Daiwa Roynet Hotel Osaka-Uehonmachi

More about Daiwa Roynet Hotel Osaka-Uehonmachi

Daiwa Roynet Hotel Osaka-Uehonmachi

Get the most from an urban escape in Osaka when you book a room at Daiwa Roynet Hotel Osaka-Uehonmachi. Located right in the city center, Daiwa Roynet Hotel Osaka-Uehonmachi saves you time and travel by letting you wake up right in the heart of the best neighborhood. Go beyond the touristy and get deeper into the offerings of Osaka with a stay at Daiwa Roynet Hotel Osaka-Uehonmachi, located merely 1.6 km from Dotonbori.
Daiwa Roynet Hotel Osaka-Uehonmachi provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Daiwa Roynet Hotel Osaka-Uehonmachi. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Daiwa Roynet Hotel Osaka-Uehonmachi has vending machines that provide round-the-clock refreshment, at low cost. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Daiwa Roynet Hotel Osaka-Uehonmachi lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the steam room.


Around the property

Take some time to explore Osaka during your stay at the hotel. One of the city's most iconic and famous buildings is Osaka Castle, located 3.0 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Osaka.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

51 mentions

Breakfast

20 mentions

Food & Dining

9 mentions

Internet

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator

Food and dining

Breakfast options
  • Asian
Restaurants on site
やよい軒
  • Cuisine: European, Japanese
  • Menu: Buffet

Location

6-7-5, Uehonmachi, Tennoji-ku, Tennoji, Osaka, Japan, 543-0001
Excellent
Location

8.7

Airports
  • Osaka International Airport (ITM)
    15.4 km 19 min drive
  • Kobe Airport (UKB)
    26.7 km
Public transportation
  • Osaka Uehommachi Train Station
    280 m 2 min drive
  • Tanimachi 9 Chome Subway Station
    400 m 2 min drive
Hospital or clinic
  • Osaka Red Cross Hospital
    640 m 4 min drive
Shopping
  • Shinsekai Ichiba
    1.7 km
Convenience store
  • Lawson
    110 m 2 min drive
Cash withdrawal
  • ATM
    220 m 5 min walk

What's nearby

Popular landmarks
  • Kuromon Market
    1.1 km
  • Dotonbori
    1.6 km
  • Tsutenkaku
    1.7 km
  • Shinsaibashi-Suji Shopping Street
    2.0 km
  • Minami (Namba)
    2.5 km
  • Osaka Castle Park
    2.6 km
  • Osaka Castle
    3.0 km
  • Kuchu Teien Observatory
    5.2 km
  • Universal Studios Japan
    7.9 km
  • Osaka Aquarium Kaiyukan
    8.3 km
Nearby landmarks
  • UNIQLO
    80 m
  • Uehommachi YUFURA
    110 m
  • Osaka Shinkabukiza Thater
    120 m
  • Kintetsu Department Store Uehommachi
    160 m
  • Osaka Uehommachi Train Station
    280 m
  • Osaka International House Foundation
    290 m
  • Tomb of Izumo Takeda - Seiren Temple
    350 m
  • Ishigatsujicho Park
    370 m
  • Jimyoin Temple
    390 m
  • Tanimachi 9 Chome Subway Station
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)55
Extras
  • Breakfast charge (unless included in room price)1200 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 224
  • Room voltage100
  • Year property opened2010
Parking
  • Daily parking fee1500 JPY

Reviews of Daiwa Roynet Hotel Osaka-Uehonmachi from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.8
Facilities8.3
Location8.7
Room comfort and quality9.0
Service8.8
Value for money8.5
High score for Osaka
Rating
9+ Exceptional (806)
8-9 Excellent (397)
7-8 Very Good (384)
6-7 Good (80)
<6 Below Expectation (96)
Time of the year
Mar - May (459)
Jun - Aug (345)
Sep - Nov (457)
Dec - Feb (502)

Show reviews that mention 

Showing 1,763 verified guest comments
12345
10.0
Exceptional
Yap from Malaysia
Couple
Superior Double - Non-Smoking
Stayed 1 night in December 2022

Very satisfied with the services”

Definitely will stay with Daiwa Roynet hotel chain again. Good value for money with the good service and friendly staff attitude. Room size 18m2 is just nice and it has a window. Location is perfect as it is near to the Osaka-Uehonmochi station (within 5-10min walk), 24 hour family mart and Aeon, and nearby the Kansai airport limousine bus station! We booked this hotel as we want to take the limousine bus to KIX and it is a hassle free option compared to taking and switching the train! Room is clean and we got to store our luggages after check out to explore around before leaving Osaka. Highly recommended!

Reviewed December 10, 2022

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Thank you for choosing Daiwa Roynet Hotel Osaka Uehonmachi. Your feedback means a lot to us, we will continue to provide the best service to all the guests. We hope to see you again soon!

Responded May 15, 2023
Daiwa Roynet Hotel Osaka-Uehonmachi
10.0
Exceptional
Michelle from Japan
Couple
Double - Non-Smoking
Stayed 4 nights in December 2022

Great hotel!”

We loved the hotel spot, it’s 15-20 min to get to Dotonbori by feet and there’s a subway around the corner! The staff is very attentive and nice. The double bed is basically a queen sized bed, so don’t worry just go for it!

Reviewed January 04, 2023

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10.0
Exceptional
CHUN from Singapore
Solo traveler
Hollywood Twin for Single - Smoking
Stayed 3 nights in November 2022

Exceptional”

excellent location with the Kintetsu department store, AEON supermarket (24 hours), DONKI, Uehonmachi train and metro station, and many eateries.

Reviewed December 09, 2022

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9.6
Exceptional
Si from Singapore
Couple
Double - Non-Smoking
Stayed 1 night in November 2022

Good budget option”

Efficient layout and amenities in room. Got a high floor room with city view. Room is slightly dated, compact, but clean and well maintained. Couldnt ask for more at this price

Reviewed December 12, 2022

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Thank you for choosing Daiwa Roynet Hotel Osaka Uehonmachi. Your review means a lot to us, as it helps us to improve our overall services. We hope to see you again soon ! Thank you !

Responded May 15, 2023
Daiwa Roynet Hotel Osaka-Uehonmachi
10.0
Exceptional
JUNG-TSUNG from Taiwan
Business traveler
Superior Double - Non-Smoking
Stayed 4 nights in January 2020

The most valuable hotel of the Tennoji area.”

The Daiwa Royal Hotel of Tennoji is a valuable hotel. It has a convenient location, friendly service personnel, equipment, and comfortable rooms. It is recommended that you come to this hotel in person.

Reviewed February 07, 2020

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9.6
Exceptional
Maria from Canada
Family with teens
Double - Non-Smoking
Stayed 1 night in January 2020

This hotel is a great find! Highly recommended. Will stay here again Daiwa Roynet Uehommachi Osaka”

Pros: great location close to subway, helpful staff, very clean, breakfast menu has a good variety of choices Cons: none

Reviewed January 08, 2020

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9.2
Exceptional
DANIEL from Australia
Couple
Superior Double - Non-Smoking
Stayed 1 night in November 2022

Exceptional”

Great well priced hotel.Easy access by limousine bus from airport.Subway and Kintetsu line close by.Great shops and food nearbyFreindly and helpful staff.Used this hotel many times over many years.Never fails to deliver .

Reviewed December 04, 2022

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10.0
Exceptional
Hisadious from Philippines
Solo traveler
Double - Smoking
Stayed 4 nights in February 2020

Perfect”

Pros: 1. Near the station & convenient stores. 2. Friendly staffs 3. Updated facilities 4. Clean surroundings

Reviewed March 06, 2020

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Thank you for staying with us and posting. I would like to seeing you again!

Responded March 18, 2020
Daiwa Roynet Hotel Osaka-Uehonmachi
9.6
Exceptional
Mufen from China
Business traveler
Stayed 5 nights in January 2020

Exceptional”

All staffs are friendly. The room is clean. Location is good.

Reviewed January 24, 2020

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8.4
Excellent
MEI from Hong Kong SAR, China
Group
Stayed 3 nights in November 2022

Excellent”

The community nearby is nice so we picked it in the first place. there is a 24-hour supermarket and a family mart downstairs, also with many chained restaurants like Sukiya and Yoshinoya, Mos burger, Kura sushi etc just downstairs. Not far from metro (exit 14 is closest that you can walk all the way in the underground without facing any wind etc). There is a trainee who can speak Cantonese in the front desk and the front desk staff's English is not bad. Not a big room but quite decent with all amenities provided. Will recommend to others.

Reviewed November 21, 2022

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Thank you for choosing Daiwa Roynet Hotel Osaka Uehonamachi. It was our pleasure to provide the finest service to all our guests. We hope to see you soon again.

Responded May 15, 2023
Daiwa Roynet Hotel Osaka-Uehonmachi
8.4
Excellent
Brenda from Australia
Family with teens
Superior Double - Non-Smoking
Stayed 9 nights in December 2022

Excellent”

Closer to attractions than I thought it would be. Small room but double bed size is good compare to most hotels. Chemist is just downstairs, and a grocery store is around the bend.

Reviewed December 18, 2022

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8.8
Excellent
atsuya from Japan
Solo traveler
Stayed 1 night in July 2021

I recommend”

good location, wide bath room, frendly staff and beautiful room. can be easy to find many reastrant near by this hotel.

Reviewed July 03, 2021

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7.6
Very good
Virat from Singapore
Couple
Relax Double Non-Smoking
Stayed 3 nights in August 2019

Nice boutique hotel near to Airport Limousine Bus station. ”

Good location. Near to one of the Airport Limousine Bus station and a Metro station. Walkable to the famous Kuromon Market. There is also a Don Quijote nearby which is not as crowded as the one at the Dotonbori.

Reviewed January 17, 2020

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8.0
Excellent
Luthano from Indonesia
Family with young children
Double - Non-Smoking
Stayed 3 nights in December 2019

Good place to stay”

nearby train station, food and restaurant, easy to go anywhere

Reviewed April 04, 2020

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この度はダイワロイネットホテル大阪上本町にご宿泊いただきありがとうございます。 お褒めの言葉大変うれしく存じ上げます。 またのご利用心よりお待ちしております ダイワロイネットホテル大阪上本町

Responded April 14, 2020
Daiwa Roynet Hotel Osaka-Uehonmachi
8.0
Excellent
cheung from Hong Kong SAR, China
Couple
Double - Non-Smoking
Stayed 3 nights in January 2020

GOOD LOCATION GOOD PRICE”

BEST FOR SHOPPING AROUND AND AEON NEARBY

Reviewed January 20, 2020

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7.2
Very good
Astrid from Japan
Couple
Double - Non-Smoking
Stayed 2 nights in February 2020

Good enough”

Very clean rooms, excellent and friendly cleaning staff! The reception staff is friendly but they do not speak English well. The breakfast is OK, nothing special. Walking to castle/Dotonbori 30 minutes. Jr pass users walking from loop line station to hotel 20 minutes. Location is OK for the value you get.

Reviewed February 18, 2020

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7.6
Very good
henry from Malaysia
Couple
Double - Non-Smoking
Stayed 3 nights in February 2020

Good location ”

Strategic location with subway and metro near by , as well as airport limousine bus. Nothing much can expected from the hotel room. It’s look a bit ageing. Not much spaces as other in Japan.

Reviewed February 18, 2020

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6.0
Noémie from Switzerland
Solo traveler
Stayed 3 nights in January 2023

Above average”

Most of receptionists are friendly and helpful, except one, Mrs Sung. I arrived at the hotel on January 21 for three nights. I asked Mrs Sung for a quiet room, she told me that the hotel was very full and she gave me a room in front of the elevator (I discovered it later). I asked her for an adapter, she gave me one that was not usable. So, I went back to the reception to ask him to change the room and give me a usable adapter.From the expression on Ms. Sung's face, I felt like I was bothering her. This time it was the team leader who gave me a quiet room. Ms. sung again gave me an unusable adapter and she specified that it was the last one. For the 3rd time, I went back to the front desk and avoided asking anything from Ms. Sung. Fortunately the teamleader was nice and she helped me and found a usable adapter. I don't know what was wrong with Ms. Sung, why she was so unprofessional and so mean. Instead of helping customers with a solution, she was trying to harm. I found it unbelievable, maybe Mrs. Sung doesn't like her job, but her behavior harms the good reputation of your hotel, it's a shame. Because all the other receptionists were ok. and the teamleader was nice and professional

Reviewed February 05, 2023

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7.2
Very good
Tyler from Hong Kong SAR, China
Solo traveler
Single Standard Room
Stayed 1 night in December 2022

Very good”

Great location, close to subway station.

Reviewed December 26, 2022

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7.2
Very good
Stefan from Switzerland
Couple
Double - Smoking
Stayed 1 night in December 2019

Great location but small rooms and staff not really up to the job”

We asked three times for early check-in and received three times different possible times and different price.

Reviewed January 22, 2020

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