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Swimming pool [outdoor], DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta
King Deluxe Room - Guestroom, DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta
Lobby, DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta
Swimming pool [outdoor], DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta
Swimming pool, DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta
Swimming pool, DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta
Fitness center, DoubleTree by Hilton Hotel Jakarta - Diponegoro in Jakarta

Removed from saved list

8.9

Excellent

3,051 reviews

3,051 reviews

Housekeeping109
Swimming Pool87
Breakfast85
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Grand Indonesia Mall 2.5 km
Gambir Train Station Building 2.8 km
National Monument (MONAS) 3.1 km
National Museum 3.4 km
Jakarta Cathedral 3.5 km
Museum Bank Indonesia 7.7 km
Jakarta Old Town 7.9 km
Ancol Dreamland 8.5 km
Istiqlal Mosque 12.4 km
Beautiful Indonesia in Miniature Park 15.4 km
Nearby landmarks
Klinik Gulardi Centre 160 m
Stasiun Cikini Railway Station 210 m
RSCM Unit Pelayanan Mata 220 m
Puskesmas Kecamatan Menteng 230 m
Parkir RSCM Kencana 260 m
RSCM Kencana 310 m
Surabaya Street Flea Market 340 m
Parkir RSCM 350 m
Flea Market at Jalan Surabaya 360 m
Kimia Farma 5 360 m

DoubleTree by Hilton Hotel Jakarta - Diponegoro

Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Menteng, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

190 meters to public transportation

Front desk [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.8
Distance to city center5 km
Location rating8.7
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.8 km

Rooms available at DoubleTree by Hilton Hotel Jakarta - Diponegoro

Excellent
Room comfort & quality

8.7

King Deluxe Suite
...
  • Room size: 74 m²/797 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Penthouse Suite
...
  • Room size: 170 m²/1830 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 61 m²/657 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King Superior Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Executive Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
King Guest Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does DoubleTree by Hilton Hotel Jakarta - Diponegoro offer spa services?

You can benefit from your stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro a lot more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

What kinds of entertainment are available at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

DoubleTree by Hilton Hotel Jakarta - Diponegoro offers games room while you stay at this property, offering visitors with entertainment value all throughout your stay here.

Does DoubleTree by Hilton Hotel Jakarta - Diponegoro provide laundry services?

Yes! DoubleTree by Hilton Hotel Jakarta - Diponegoro features laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

What points of interest are nearby DoubleTree by Hilton Hotel Jakarta - Diponegoro that are in walking distance?

While staying at DoubleTree by Hilton Hotel Jakarta - Diponegoro, begin your trip by visiting the closest attractions that are within walking distance to the property which include Surabaya Street Flea Market, Flea Market at Jalan Surabaya, and Cikini Gold Center.

In which languages can DoubleTree by Hilton Hotel Jakarta - Diponegoro's employees communicate?

DoubleTree by Hilton Hotel Jakarta - Diponegoro can converse up to 3 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about DoubleTree by Hilton Hotel Jakarta - Diponegoro's swimming pool?

60.0% of our verified guest evaluations have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for DoubleTree by Hilton Hotel Jakarta - Diponegoro down in the review section.

What is the typical rating that past Families with young children have given to DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Past families with young children that have stayed at this property have given DoubleTree by Hilton Hotel Jakarta - Diponegoro an average rating of 8.9. You can look up more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Verified group travelers that have stayed at this property have given DoubleTree by Hilton Hotel Jakarta - Diponegoro an average rating of 8.8. You can check out more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What famous shopping places are close to DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Shopping options in DoubleTree by Hilton Hotel Jakarta - Diponegoro’s Menteng neighborhood include Grand Indonesia Mall.

What time is check-in and check-out at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Jakarta - Diponegoro

  • 8.4

    Excellent
    Cleanliness

    "The hotel is nice, spacious, clean."

    Yoshua

    |

    June 28, 2023

  • 9.6

    Exceptional
    Staff 

    "Double tree is always been my choice, and will come again for the nice ambiance, very clean and very helpful staffs."

    Marina

    |

    May 22, 2023

  • 10

    Exceptional
    Location

    "Location is just perfect, city centre with enough eating options nearby."

    Rezy

    |

    June 3, 2023

Overall rating:

8.9

Excellent
3,051 reviews
Cleanliness
9.3
Facilities
9.2
Location
8.7
Read all reviews >
What travelers say they love:
Facilities are complete and clean, staffs are very friendly.
Heppy from Indonesia
Family with young children
More about DoubleTree by Hilton Hotel Jakarta - Diponegoro

More about DoubleTree by Hilton Hotel Jakarta - Diponegoro

DoubleTree by Hilton Hotel Jakarta - Diponegoro

Get the most out of your trip in Jakarta when you stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine Jakarta that most travelers never see, with a stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro -- located only 3.0 km from National Monument (MONAS).
At DoubleTree by Hilton Hotel Jakarta - Diponegoro, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at DoubleTree by Hilton Hotel Jakarta - Diponegoro thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at DoubleTree by Hilton Hotel Jakarta - Diponegoro are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Rooms at DoubleTree by Hilton Hotel Jakarta - Diponegoro come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. DoubleTree by Hilton Hotel Jakarta - Diponegoro also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at DoubleTree by Hilton Hotel Jakarta - Diponegoro begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. DoubleTree by Hilton Hotel Jakarta - Diponegoro is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, DoubleTree by Hilton Hotel Jakarta - Diponegoro goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room, where you can meet other guests.


Around the property

Don't miss out on all that Jakarta has to offer during your stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 2.5 km away.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Swimming Pool

64 mentions

Breakfast

54 mentions

Housekeeping

26 mentions

Food & Dining

23 mentions

Languages spoken
  • English
  • Arabic
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Full English/Irish
  • Buffet
Restaurants on site
Sea Grain Restaurant & Bar
  • Cuisine: Italian, Mediterranean, Pizza
  • Menu: Buffet, A-la-carte

Location

Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310
Excellent
Location

8.7

Airports
  • Halim Perdanakusuma International Airport (HLP)
    8.8 km 36 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.4 km 53 min drive
Public transportation
  • Stasiun Cikini Railway Station
    210 m 9 min drive
  • Manggarai Railway Station
    1.5 km 13 min drive
Hospital or clinic
  • Klinik Gulardi Centre
    160 m
Shopping
  • Grand Indonesia Mall
    2.5 km
Convenience store
  • Indomaret
    1.5 km
Cash withdrawal
  • ATM
    140 m 1 min walk

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    2.5 km
  • Gambir Train Station Building
    2.8 km
  • National Monument (MONAS)
    3.1 km
  • National Museum
    3.4 km
  • Jakarta Cathedral
    3.5 km
  • Museum Bank Indonesia
    7.7 km
  • Jakarta Old Town
    7.9 km
  • Ancol Dreamland
    8.5 km
  • Istiqlal Mosque
    12.4 km
  • Beautiful Indonesia in Miniature Park
    15.4 km
Nearby landmarks
  • Klinik Gulardi Centre
    160 m
  • Stasiun Cikini Railway Station
    210 m
  • RSCM Unit Pelayanan Mata
    220 m
  • Puskesmas Kecamatan Menteng
    230 m
  • Parkir RSCM Kencana
    260 m
  • RSCM Kencana
    310 m
  • Surabaya Street Flea Market
    340 m
  • Parkir RSCM
    350 m
  • Flea Market at Jalan Surabaya
    360 m
  • Kimia Farma 5
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept any foreign currencies. Guests are required to pay in local IDR currency.
  • Children under 6 years old will receive breakfast free of charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Airport transfer fee620000 IDR
  • Distance from city center5 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)251680 IDR
  • Daily Internet/Wi-Fi fee250000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 250
  • Year property opened2014

Property announcements

Bathtub is not available in executive room type.

Wi-Fi/Internet access is available at the property with no additional charge only for room type Executive and Suite Room. Additional charge IDR 150,000/24 hours is applied for other room types.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

The Sea Grain Restaurant & Bar is currently closed.

Reviews of DoubleTree by Hilton Hotel Jakarta - Diponegoro from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.3
Facilities9.2
Location8.7
Room comfort and quality8.7
Service9.2
Value for money8.8
High score for Jakarta
Rating
9+ Exceptional (694)
8-9 Excellent (178)
7-8 Very Good (181)
6-7 Good (54)
<6 Below Expectation (62)
Time of the year
Mar - May (298)
Jun - Aug (237)
Sep - Nov (287)
Dec - Feb (347)

Show reviews that mention 

Showing 1,169 verified guest comments
12345
10.0
Exceptional
Michael from Indonesia
Family with young children
King Deluxe Room
Stayed 1 night in January 2023

Family Hotel in the city”

It was my 2nd stay in Doubletree Hotel. Its very interesting in every visit in Doubletree. Very nice Welcoming cookies, staff are friendly and helpful, room clean, food very nice, and facilities are ok. Its near metropole XXI, if you have time, you can try to watch cinema in there, also have a very nice barbeque Chicken in there as well. Its also near Cikini Train station. Its a very good location to stay. I'd love to stay here and will stay again next time.

Reviewed January 23, 2023

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Dear Michael, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded January 24, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Amelita from Indonesia
Family with young children
King One Bedroom Suite
Stayed 1 night in December 2022

good!”

room is aesthetically designed, and is clean and safe for kids (no sharp edge on the furnitures at all!) beside the room's floor is covered by carpet, theres the coffee table made from sofa material too! i think it is very thoughtful for the safety of kids and even adults. the pool is amazing! the Open restaurant has tasty Indonesian food but beside Indonesian, is just okay (the omelette & scrambled egg are dry even we already requested to be buttery and creamy). But it's not a big deal since all the staffs are very friendly and helpful. will come back later.

Reviewed December 04, 2022

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Dear Amelita, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded December 05, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
novita from Indonesia
Family with young children
King Accessible Guest Room
Stayed 1 night in December 2022

Our fave stacation”

The check in was quick The staff very helpfull during breakfast Breakfast menu was delish as always The poll amazing, my kid love it soo much. The down side is a lot of leaf fall down from the tree on the side of the pool and they should clean it regulary The outdoor chair also dirty with leaf and left over food by the guest so many red ant coming, its a little annoying Overall we enjoying the hotel sooo much Deff will comeback again

Reviewed December 26, 2022

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Dear novita, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded December 27, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Agnes from Indonesia
Couple
King Guest Room
Stayed 1 night in January 2023

Exceptional”

One of the 5 stars hotel that recommended! Value for money, not overprice. Love the swimming pool and OPEN} Restaurant, the service is good. Must try swimming in the afternoon, with music playing, it's so relaxing. Locate in Central Jakarta but the area not in the middle of traffic jam centre, so niceee! I request to make up my room for my partner's birthday, they did it! Thank you so much.

Reviewed January 30, 2023

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Dear Agnes, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are glad to know that you had a pleasant stay, enjoying our warm service, complete facilities and good food. We are happy to know that you loved our lagoon swimming pool as much as we do. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded February 07, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Sofi from Australia
Solo traveler
Twin Guest Room
Stayed 2 nights in August 2022

One of the best place to stay in Jakarta on a budget”

I sincerely think this hotel is one lovely oasis located smack bang in the middle of busy Jakarta. Price is very reasonable, room was very lovely, tidy, and clean. Staff are exceptionally helpful and friendly. I love their breakfast, they have an amazing array of western and Indonesian breakfast. The jewel though, imho, is their swimming pool! You can tell from my pics, I enjoyed it a lot! 12/10 would recommend to stay here.

Reviewed August 29, 2022

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Dear Sofi, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta. We are delighted to know that you had a pleasant stay, enjoying our service and facilities, especially our lagoon swimming pool. A sanctuary in the heart of the city! We look forward to welcoming you back in the near future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 30, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Nuringdyah from Indonesia
Couple
King Guest Room
Stayed 1 night in January 2023

The best hospitality ”

Me and my husband was planning to stay in this hotel to celebrate our anniversary, and we're amused with their hospitality. They gave us surprise since our arrival date until our departure. Thank you Ms. Lulu for everything and thank you for the other staff Vincent for the tips. Definitely we will come back without hesitation!

Reviewed January 16, 2023

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Dear Nuringdyah, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay! We truly appreciate you taking the time to share your feedback with us. At DoubleTree, we believe that every little thing we do adds up to Creating A Rewarding Experience (CARE) for our guests. We are delighted that you enjoyed our real, warm and caring service and will surely share your kind comments to the Team for motivation to keep improving in the future. We hope to welcome you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded January 24, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Yuko from Indonesia
Family with young children
King Accessible Guest Room
Stayed 1 night in December 2021

Great choice for Family hotel ”

We had pleasant stay dan feeling safe during the covid time. The hotel has options for in dine room breakfast and was very satisfying. The cleanliness also satisfied me. Especially I’m with baby and toddler. The healthy protocol was good, since our entrance till we checked out. And we are healthy and safe. The pool is the best part. Very recommended for family stay

Reviewed July 10, 2022

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Dear Yuko, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta. We are delighted to learn that you enjoyed our hotel and loved our lagoon swimming pool as much as we do. Equally pleasing is to know that our level of cleanliness met your expectation. We look forward to welcoming you back in the near future! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded July 28, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Dhamar from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in December 2021

A hotel meant for staycation”

I had a high expectations during my stay, and this hotel exceed it excellently! Starting from a breezy check in, where they gave me welcome cookies, a huge pool meant for leisure, a good selection of breakfast menu and great ambience of the restaurant, the top notch facility of the gym and the staff. What I want to emphasise was in the room they had a HDMI connector embedded in the working desk! Thus you can easily connect to your device (mi stick) to TV and you'll get to watch Netflix!. Me and my fam, which of course has a different movies to watch, don't have to fight over the remote. I really like this, they also have usb connection for the same purpose. The bedside alarm could be conveniently connected to iPhone. One other nice touch is the lighting system. We can manage all the ceiling lights to turn off, but automatically it will lit the lighting under the bed, so you won't trip yourself silly when you want to go the toilet in the middle of the night. Although the hotel applied a capacity restriction, I did not experience any trouble using the pool facility nor the breakfast despite that the hotel was fully booked. Overall me and my fam really liked it here, we literally n the hotel for days

Reviewed December 22, 2021

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Dear Dhamar, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Foni from Indonesia
Family with young children
King Accessible Guest Room
Stayed 1 night in January 2021

SUPERB”

This is our second staycation during the pandemic. The hotel was clean, neat & staff were great n helpful. We were welcomed by free yummy choco cookies that all my kids love it. We stayed in interconnecting rooms. We hv 2 teenagers & 1 kid. Everything went perfectly! The pool is big. It has kiddie pool right in the back nex to kids club. We hv to book the pool beforehand. Rooms were sealed as a confirmation that rooms were sterilized/disinfected. Which brought us more confident to stay there in the pandemic era like this. Dine-in/room services were perfect! Love the food. On checkout day, my youngest kid wanted to hv the welcome cookies 😅 and the front desk staff gave it straight away to him....super nice indeed! It was memorable & we definitely highly recommend this hotel..!!

Reviewed January 27, 2021

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Dear Foni, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback on the hotel. It is a pleasure to be your preferred hotel in Jakarta and we are delighted to hear that your stay with us exceeded your expectation. Equally pleasing to know that you enjoyed our services, facilities and, of course, our signature DoubleTree Chocolate Chip Cookies. We are truly heartened by your generous praise and we look forward to the time we will be able to welcome you back in the near future! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded April 21, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
febrian from Indonesia
Family with young children
King Guest Room
Stayed 1 night in January 2023

Staff very supportive”

Went to double tree last week. 4 person (me+spouse+ twin babies). Staff very helpful from receptionist up to room service. Very fast in responding our request. Great room, great food. Will definitely come again

Reviewed January 23, 2023

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Dear febrian, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for taking the time to share your feedback. It was a pleasure to be your preferred hotel in Jakarta! We are very happy to learn that you had a pleasant stay and that our service met your expectations. Our team members always strive to deliver the best to ensure you and all of our guests have a pleasant experience with us. We look forward to welcoming you back again in the near future! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded January 24, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Fitria from Indonesia
Group
King Guest Room
Stayed 1 night in April 2021

Good services and facilities ”

It was a pleasant stay. They took care the cleanliness. Check-in was kinda easy but we have to wait for our room to be ready though we came at 5.30 PM, but they gave us complimentary by allowing us to check out at 3 PM, so it’s a win-win. The room was okay in a standard size of room. But the amenities are complete. The breakfast was great and has variants kind of food. Love all the foods taste served. The hospitality was also great. All the staffs are kind and polite. And it was my birthday, the staffs gave me a surprise birthday cake. It’s small gesture but the thoughtfulness is totally appreciated. Overall nice stay. Totally recommended and definitely will stay again if there’s any opportunity.

Reviewed April 12, 2021

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Dear Fitria, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for sharing your feedback. We are very happy to learn that you had a wonderful stay with us, we hope you enjoyed your birthday cake! Thank you for mentioning these great experiences and we will share this with all the team members who participated to the success of your stay. We look forward to welcoming you back to our hotel! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded May 20, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Rika from Indonesia
Family with young children
King Deluxe Room
Stayed 2 nights in January 2023

Great Family Vacation”

This hotel meet the kids expectations and they met new friends during stay. They love the swimming pools and playground. And I am not worry because there’s always hotel staff who guard the kids safety.

Reviewed January 16, 2023

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Dear Rika, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for taking the time to share your feedback. It was a pleasure to be your preferred hotel in Jakarta! We are very happy to learn that you had a pleasant stay and that our service met your expectations. Our team members always strive to deliver the best to ensure you and all of our guests have a pleasant experience with us. We look forward to welcoming you back again in the near future! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded January 24, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Jessica from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in January 2023

Best For Kids”

I stayed with my husband and my 1 year old son for 2 days from 23 - 25 January 2023 Totally enjoy our stay Winner is swimming pool and kids club Runner up is the breakfast and staff Will definitely stay here again in some time

Reviewed January 26, 2023

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Dear Jessica, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta. We are delighted to know that you had a pleasant stay, enjoying our service and facilities, especially our lagoon swimming pool. A sanctuary in the heart of the city! We look forward to welcoming you back in the near future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded January 26, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Kelli from Indonesia
Business traveler
King Guest Room
Stayed 1 night in January 2022

Clean, comfortable and equipped for the business traveler ”

I had an excellent stay at the Doubletree Hilton while on business in Jakarta. Excellent professional service from the moment you walk you in the door. Room was comfortable, clean and well-designed and had all the amenities I needed as a business traveler. Was thrilled to find the new outdoor Crossfit gym equipment available above the pool area, which really added value to my stay. Far and above one of the best business stays I've had in Jakarta in the last ten years.

Reviewed January 21, 2022

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Dear Kelli, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
foppa from Indonesia
Family with teens
Twin Guest Room
Stayed 1 night in December 2021

dont let this go big”

cause we dont want this place over crowded :) i think this is most comfy place for weekend getaway or staycation. clean nice rooms (slept like baby), very large pool (circling), and complete breakfast. the staffs are very helpful, i left some clothes after checkout and they still keep it (sorry to miss the name of cleaners that day, would like to gratitude them). the minus is that sometime the sound could still reach between rooms/hall, but still minor. thank you double tree, ssttt.. pls keep this to yourself *wink

Reviewed December 12, 2021

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Dear foppa, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Debora from Indonesia
Couple
King Accessible Guest Room
Stayed 1 night in January 2023

Lovely experience”

Hotel in good location, comfort room and helpful staff. The breakfast so great. Kepp it work!

Reviewed January 12, 2023

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Dear Debora, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded January 24, 2023
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Ronaldo from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in October 2021

Good hotel for relaxing with family in the middle of the city”

I booked for 2 nights here. The room was spacious and clean. The checkin time also fast. Food quality was good. Pool was great, big enough and deep enough. One minor improvement for me is the breakfast time and free of charge for children below 7 years old, because for children that age, they only eat small portion, but charged for 50%, and our eating time limited to 35 minutes. How can a child eat that fast? Please adjust the policy for this. Thanks.

Reviewed October 31, 2021

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Dear Ronaldo, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment, please rest assured that this will be shared to the department concerned for the necessary improvement and we will make sure to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 03, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
PRAJNYA from Indonesia
Family with teens
King Guest Room
Stayed 2 nights in October 2021

Great Coffee Bar and Pool!!”

We stayed here for staycation and had a great time. The pool is the key attraction … since it is so spacious and enjoyable. Another key attraction is the coffee bar at the lobby, which serves dietary food. As for the room and staff, it fits the 5-star hotel’s standard of excellence, obviously.

Reviewed November 06, 2022

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Dear PRAJNYA, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded November 07, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Madina from Indonesia
Family with young children
King Guest Room
Stayed 1 night in September 2022

Large swimming pool and good service”

it was great stay there, with a good facilities. my daughter was so happy with the large swimming pool. Comfortable bed and good staff. I ordered fish and chips for dinner, 30 min after they asked us how was the food and I told that the fish a bit smell so they give a plate of fruit as complimentary. Nice.

Reviewed September 15, 2022

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Dear Madina, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay! We truly appreciate you taking the time to share your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta. We are pleased to learn that you and your family had a pleasant stay and enjoying our service and facilities. A sanctuary in the heart of the city! We look forward to welcoming you back in the near future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded September 16, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Sany from Indonesia
Family with young children
King Deluxe Room
Stayed 1 night in October 2022

Exceptional”

We have a spacious, clean room. The staff hospitality was great. Large dan great swimming pool, it would be excellent if the water was warm. Definitely will come back

Reviewed November 02, 2022

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Dear Sany, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded November 04, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
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