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Balcony/terrace, Al Marwa Rayhaan Hotel by Rotana in Mecca
One Bedroom Suite, Al Marwa Rayhaan Hotel by Rotana in Mecca
Al Marwa Rayhaan Hotel by Rotana
a living room filled with furniture and a painting on the wall, Al Marwa Rayhaan Hotel by Rotana in Mecca
a living room filled with furniture and a large window, Al Marwa Rayhaan Hotel by Rotana in Mecca
Interior view, Al Marwa Rayhaan Hotel by Rotana in Mecca
Interior view, Al Marwa Rayhaan Hotel by Rotana in Mecca

Removed from saved list

8.1

Excellent

1,485 reviews

1,485 reviews

See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Makkah Royal Clock Tower
120 m
Masjid Al Haram King Abdul Aziz Gate
130 m
Abraj Al Bait Mall
140 m
Masjid Al Haram Ajyad Gate
160 m
Abraj Al Bait Towers
170 m
Popular landmarks
Black Stone
360 m
Al Hijaz Mall
4.6 km
Al Jamrah al Wusta
4.8 km
Jabal-al-noor (Mountain of Light)
5.2 km
Makkah Mall
6.9 km
Closest landmarks
Albayt Medical Center
40 m
al-Halwani Pharmacy
50 m
Nahdi Pharmacy (Ground Floor)
70 m
Abraj Al Bait
80 m
Ajyad Emergency Hospital
100 m

Al Marwa Rayhaan Hotel by Rotana

Abraj Al Bait , Ajyad Street, Ajyad, Mecca, Saudi Arabia, 21955 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ajyad, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al-Masjid al-Haram Mosque. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Contactless check-in/out

Restaurants

This property is in high demand!

10 travelers have booked today.

Value for money7.4
Location rating9.3
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport72.9 km

Rooms available at Al Marwa Rayhaan Hotel by Rotana

Very good
Room comfort & quality

8

Family Partial Kaaba View Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
Royal Suite
...
  • Room size: 126 m²/1356 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
Family Partial Haram View Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
Classic Partial Haram View Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic Partial Kaaba View Twin Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 king beds
Enter dates to see prices
Classic City View Twin Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Classic City View King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Partial Haram View Twin Room
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Classic Partial Haram View Twin Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premium Partial Haram View King Room
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Al Marwa Rayhaan Hotel by Rotana offers adjoining rooms?

Al Marwa Rayhaan Hotel by Rotana offers adjoining rooms for guests who would like to stay connected to their friends or family members with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be exclusive to certain types of room only.

Does Al Marwa Rayhaan Hotel by Rotana provide laundry services?

Yes! Al Marwa Rayhaan Hotel by Rotana includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Does Al Marwa Rayhaan Hotel by Rotana offer dry cleaning services?

Yes! Al Marwa Rayhaan Hotel by Rotana offers dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

What is the typical travel time to a nearby airport from Al Marwa Rayhaan Hotel by Rotana?

The average travel time to get from Al Marwa Rayhaan Hotel by Rotana to the airport is 60 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many floors does Al Marwa Rayhaan Hotel by Rotana have?

Al Marwa Rayhaan Hotel by Rotana has a total of 25 floors.

At what time of the year is Al Marwa Rayhaan Hotel by Rotana most popular?

Al Marwa Rayhaan Hotel by Rotana's most popular month where verified tourists have stayed the most is in August.

In which languages can Al Marwa Rayhaan Hotel by Rotana's staff members communicate?

Al Marwa Rayhaan Hotel by Rotana can speak a total of 11 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international visitors, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the typical rating that past Business travelers' have given to Al Marwa Rayhaan Hotel by Rotana?

Past business travelers that have stayed at this property have given Al Marwa Rayhaan Hotel by Rotana an average rating of 7.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Al Marwa Rayhaan Hotel by Rotana?

The nearest train, metro, or bus station is Muzdalifah 1, 10536.24 m away from Al Marwa Rayhaan Hotel by Rotana.

What time is check-in and check-out at Al Marwa Rayhaan Hotel by Rotana?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Al Marwa Rayhaan Hotel by Rotana

  • 9.6

    Exceptional
    Staff 

    "Clean,good facilities, perfect restaurant, very polite and cooperative staff"

    Yasser

    |

    8 April 2023

  • 10

    Exceptional
    Staff 

    "Location is unbeatable and the hotel cleanliness and staff are superb!"

    Osama

    |

    30 December 2022

  • 10

    Exceptional
    Staff 

    "Love the hotel, the location and the staff are all so friendly and helpful."

    Nur

    |

    10 May 2023

Overall rating:

8.1

Excellent
1,485 reviews
Cleanliness
8.1
Facilities
7.8
Location
9.3
Read all reviews >
What travelers say they love:
The hotel’s location was amazing and also the food .
Doha from Saudi Arabia
Family with older children
More about Al Marwa Rayhaan Hotel by Rotana

More about Al Marwa Rayhaan Hotel by Rotana

Al Marwa Rayhaan Hotel by Rotana

Al Marwa Rayhaan Hotel by Rotana is the perfect choice for travelers who want to take in the sights and sounds of Mecca. Experience an urban escape in Mecca with a stay at Al Marwa Rayhaan Hotel by Rotana, with its exceptional location right in the city center.
Al Marwa Rayhaan Hotel by Rotana offers impeccable service and all the essential amenities to travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Mecca is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Al Marwa Rayhaan Hotel by Rotana.
All rooms at Al Marwa Rayhaan Hotel by Rotana are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Al Marwa Rayhaan Hotel by Rotana are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Al Marwa Rayhaan Hotel by Rotana also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Al Marwa Rayhaan Hotel by Rotana. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Al Marwa Rayhaan Hotel by Rotana caters to its guests varied dietary restrictions with cuisine types such as kosher available.
At Al Marwa Rayhaan Hotel by Rotana you can even have groceries delivered to your room with their convenient service.
Al Marwa Rayhaan Hotel by Rotana offers an excellent variety of recreational facilities. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Al Marwa Rayhaan Hotel by Rotana is the perfect spot to explore Mecca's fascinating cultural sights and attractions. Be sure to visit Safa to Marwa located 11.7 km away, an item on every checklist of those who travel to Mecca. Don't forget to stop by the most iconic landmark in the area, the famous Jabal-al-noor (Mountain of Light) just 5.1 km away. Find that special item or souvenir that will commemorate your trip to Mecca at Makkah Mall located 6.8 km away.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

38 mentions

Housekeeping

33 mentions

Internet

12 mentions

Food & Dining

11 mentions

Languages spoken
  • English
  • Arabic
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Japanese
  • Spanish
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Outdoor recreational features
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Kids safety features
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • In-room safe box
  • Satellite/cable channels
  • Seating area
  • Shower

Food and dining

Breakfast options
  • Halal
Restaurants on site
Al Bayt
  • Cuisine: Asian, International, Local
  • Menu: A-la-carte
Al Shorfa
  • Cuisine: Local, Middle Eastern
  • Menu: Buffet
Al Deyafa
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Hala cafe
  • Cuisine: International
  • Menu: Buffet

Location

Abraj Al Bait , Ajyad Street, Ajyad, Mecca, Saudi Arabia, 21955
Exceptional
Location

9.3

Airports
  • King Abdulaziz International Airport (JED)
    72.9 km
  • Taif Airport (TIF)
    75.5 km
Public transportation
  • Mecca Central Station
    3.8 km
  • Makkah Haramain High Speed Railway Station
    4.1 km
Hospital or clinic
  • Albayt Medical Center
    40 m
Shopping
  • Makkah Mall
    6.9 km
Convenience store
  • Alssalam Grocery Store
    1.9 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Abraj Al Bait Towers
    170 m
  • Kaaba
    280 m
  • Al-Masjid al-Haram Mosque
    330 m
  • Black Stone
    360 m
  • Al Hijaz Mall
    4.6 km
  • Al Jamrah al Wusta
    4.8 km
  • Jabal-al-noor (Mountain of Light)
    5.2 km
  • Makkah Mall
    6.9 km
  • Safa to Marwa
    11.8 km
  • Arafat
    17.9 km
Nearby landmarks
  • Albayt Medical Center
    40 m
  • al-Halwani Pharmacy
    50 m
  • Nahdi Pharmacy (Ground Floor)
    70 m
  • Abraj Al Bait
    80 m
  • Ajyad Emergency Hospital
    100 m
  • Makkah Royal Clock Tower
    120 m
  • Masjid Al Haram King Abdul Aziz Gate
    130 m
  • Abraj Al Bait Mall
    140 m
  • Masjid Al Haram Ajyad Gate
    160 m
  • Abraj Al Bait Towers
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee300 SAR
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)80 SAR
The property
  • Non-smoking rooms/floorsno
  • Number of floors25
  • Number of restaurants2
  • Number of rooms 503
  • Room voltage220
  • Year property opened2006
Parking
  • Daily parking fee250 SAR

Reviews of Al Marwa Rayhaan Hotel by Rotana from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.1
Facilities7.8
Location9.3
Room comfort and quality8.0
Service8.1
Value for money7.4
High score for Mecca
Rating
9+ Exceptional (341)
8-9 Excellent (148)
7-8 Very Good (130)
6-7 Good (68)
<6 Below Expectation (146)
Time of the year
Mar - May (174)
Jun - Aug (166)
Sep - Nov (237)
Dec - Feb (256)

Show reviews that mention 

Showing 833 verified guest comments
12345
10.0
Exceptional
Sharifah from Malaysia
Couple
Classic Partial Haram View Twin Room
Stayed 5 nights in January 2023

Best Location”

The hotel was very near to Haram. Elevators were quite near the front of the building. Easy access to exit and enter. Staff was nice and accommodating especially the housekeeping staff Mateen (not sure of spelling). Always kept us hydrated with enough bottled water. Other good points was breakfast spread which was great. Nice variety. Only setback was the basement area for drop off, that smelled like garbage. But it was the same drop off area for all the other hotels as well so I guess we cannot blame the hotel for this. Good experience. Will come back again. InsyaAllah.

Reviewed January 22, 2023

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Dear Ms. Sharifah, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are glad to know that you have enjoyed the stay with us, and our team members have met your expectation. Please accept our apology for any inconvenience and we are looking forward to welcoming you again for another memorable stay. Marzouq Alqahtani. Assistant Executive Manager.

Responded January 23, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Osama from United States
Couple
Classic Partial Kaaba View King Room
Stayed 2 nights in December 2022

Great experience!”

Overall, this is one of the best places to stay at while visiting Haram. Location is unbeatable and the hotel cleanliness and staff are superb! Would definitely stay here again.

Reviewed December 30, 2022

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Dear Valued Guest, Many thanks for sharing this wonderful feedback with us. We are proud to meet your expectations and our team members have got your admiration. Looking forward to welcoming you again at Al Marwa Rayhaan by Rotana - Makkah for another memorable stay. Hotel Management.

Responded December 30, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
AISHAH from Malaysia
Couple
Double Or Twin Classic
Stayed 6 nights in December 2022

Kind Hearted Staff Reception”

Mr Raef been helping me patiently to sort my missing Agoda paid booking. Although I missed 1 nite room out of Agoda fault but I am happy with assistance rendered to me my hotel reception… thank you very much!!!

Reviewed January 04, 2023

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Dear Value Guest, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed the stay with us, and our services have met your expectations. Looking forward to welcome you again soon. Best regards. Hotel Management.

Responded January 06, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Mohammad from Australia
Family with young children
Spacious Twin Room
Stayed 4 nights in December 2021

The best So Close but Affordable ”

Very good 5star hotel just 280 metres from the Haram. Super convenient for all nearby amenities and just takes 3 minutes to reach the stairs of The Haram, next to gate 89. It's affordable but will be expensive if you chose suits with Haram view or Kaaba view. Staffs are helpful and all the housekeeping staffs are super and smart. No microwave oven but their own restaurant is excellent quality. You can avail many more restaurants just at the next building which is an 8 minutes walk merely. We would recommend this place.

Reviewed May 05, 2022

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Dear guest, I would first like to thank you for the time you gave us to share your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel. Should this not have affected the positive impression of other services again, thank you. Looking forward to the opportunity to serve you in the future Good Wishes, Executive Assistant Manager / Marzouq Alqahtani

Responded May 31, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Mohammad from Saudi Arabia
Family with young children
Classic City View King Room
Stayed 1 night in August 2022

Best”

Nice to stay here, though it was a night only but the overall experience is great. You are only a step away from the floor of Holly Mosque. Location is absolutely a win with great dining. We had chance to breakfast of Friday morning and it was a great one. We never thought this much of variety of items and fun. Thank you guys, this was really a pleasure ❤️💕

Reviewed August 13, 2022

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Dear Guest, 
 Many thanks for sharing this wonderful review/ feedback with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Executive Assistant Manager / Marzouq Alqahtani

Responded August 14, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Ibdilillah from Malaysia
Solo traveler
Classic Partial Haram View King Room
Stayed 4 nights in July 2022

Great service”

Upon checkin. The staff was friendly and the manager wanted to make the most of our stay at Al Haram, he upgraded our room to a suite. I can tell this is a great hotel with local hospitality. And I had a nice partial view of Al Haram with live azan and daily prayers from the room. Breakfast is a blend of both local and intercontinental. Location is the best lift straight to Al Haram from clock tower.

Reviewed July 21, 2022

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Dear guest, I would first like to thank you for the time you gave us to share your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel. Should this not have affected the positive impression of other services again, thank you. Looking forward to the opportunity to serve you in the future Good Wishes, Executive Assistant Manager / Marzouq Alqahtani

Responded July 23, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
bambang from United Arab Emirates
Family with young children
Classic Partial Haram View King Room
Stayed 2 nights in December 2022

Excellent Family Hotel ”

Very good hospitality and facility. Thank you for room upgrade. Especially Mr. Sameer and Mr Eman Ahmed room service team thank you for cooperation.

Reviewed January 12, 2023

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Dear Mr. Bambang, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed the stay with us, and our services have met your expectations. Looking forward to welcoming you again soon. Marzouq Alqahtani. Assistant Executive Manager.

Responded January 23, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Anwarul from Malaysia
Couple
Classic City View King Room
Stayed 5 nights in November 2019

Great stay in 2019”

I remember having a great stay here back in November 2019 umrah. We did our umrah by ourselves and book the hotel. The check in process was smooth and the service was great. I remember the manager was attentive and ask if anything requires during the stay. The room was spacious (I just thought the toilet is a bit odd shape thus the smaller shower area). It's nearby to Masjidil Haram and all shops and barber you can find located at the mall below the hotel tower. Definitely a great memory.

Reviewed January 28, 2022

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Dear guest, I would first like to thank you for the time you gave us to share your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel. Should this not have affected the positive impression of other services again, thank you. Looking forward to the opportunity to serve you in the future Good Wishes, Executive Assistant Manager / Marzouq Alqahtani

Responded May 31, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Yosi from Indonesia
Family with young children
Premium Partial Haram View King Room
Stayed 3 nights in January 2023

Fantastic”

The location is great and the room is fantastic. Breakfast also has great variety to choose from..

Reviewed January 26, 2023

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Dear Mr. Yosi, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are glad to know that you have enjoyed the stay with us, and the breakfast buffet variety have met your favourably. Looking forward to welcoming you again soon. Marzouq Alqahtani. Assistant Executive Manager.

Responded February 24, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Doha from Saudi Arabia
Family with teens
Classic Partial Haram View Twin Room
Stayed 4 nights in January 2023

Exceptional”

The hotel’s location was amazing and also the food .. The staff were really helpful and attentive

Reviewed January 31, 2023

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Dear Ms. Doha, Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed the stay with us, and our team members have got your admiration. Looking forward to welcoming you again for another memorable stay. Marzouq Alqahtani. Assistant Executive Manager.

Responded February 24, 2023
Al Marwa Rayhaan Hotel by Rotana
9.6
Exceptional
Osman from Saudi Arabia
Family with young children
Spacious Twin Room
Stayed 1 night in August 2021

Excellent hotel”

Very good hotel, nice and clean, they upgraded my room to a suite at no extra cost. The receptionist called Hussain was very pleasant and nice to deal with best hospitality in Makkah because of him. Rooms very nice and clean, the only issue is because of being located in the clock tower the sharing lifts getting upto the hotel is a bit problematic because its shared by all people and takes a very long time to get up to your hotel as it keeps stopping at many different floors before getting to P11 where all hotels are located. But other than this its an excellent hotel at an excellent price cant go wrong. I would definitely stay again.

Reviewed August 22, 2021

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Dear Valued guest, Thank you for the time you gave us to share your experience stay at Al Marwa Rayhaan by Rotana - Makkah Hotel. Your comments are very much appreciated. Please accept our apology for any inconvenience. We hope to welcome you again to serve you better. Marzouq Alqahtani. Assistant Executive Manager.

Responded January 23, 2023
Al Marwa Rayhaan Hotel by Rotana
9.6
Exceptional
Abdullah from Oman
Couple
Classic Partial Haram View Twin Room
Stayed 2 nights in December 2022

Almarwa rayhaan hotel”

It’s one of the best hotel l been visited everything was fine even when I had a small issue they fix it at that time .. thanks for all stuff were kindly and friendly, food as well was amazing with nice view ..

Reviewed January 02, 2023

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Dear Valued Guest, Many thanks for sharing this wonderful feedback with us. We are proud to meet your expectations and our team members have got your admiration. Looking forward to welcoming you again at Al Marwa Rayhaan by Rotana - Makkah for another memorable stay. Hotel Management.

Responded January 04, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
layeeq from Saudi Arabia
Family with young children
Spacious Partial Kaaba View Room – Twin Beds
Stayed 2 nights in February 2022

Great place with clean rooms and very professional staff. Thank you ”

Great place with clean rooms and very professional staff. Thank you.

Reviewed February 13, 2022

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Dear guest, I would first like to thank you for the time you gave us to share your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel. Should this not have affected the positive impression of other services again, thank you. Looking forward to the opportunity to serve you in the future Good Wishes, Executive Assistant Manager / Marzouq Alqahtani

Responded May 31, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Samer from Jordan
Couple
Classic City View Twin Room
Stayed 1 night in December 2020

Great hotel ”

Great & clean hotel with excellent reception staff , very warm welcoming and staff are well presented, its a very great choice which I highly recommend.

Reviewed December 13, 2020

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Dear Valued guest, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are glad to know that you have enjoyed the stay with us, and our team members have met your favourably. Looking forward to welcoming you again soon. Marzouq Alqahtani. Assistant Executive Manager.

Responded January 23, 2023
Al Marwa Rayhaan Hotel by Rotana
9.6
Exceptional
mohammad from Saudi Arabia
Family with young children
Classic Partial Haram View Twin Room
Stayed 1 night in November 2022

Very close to haram”

Friendly staff especially Ghadeer at check in reception. Very professional. Breakfast was amazing. Rooms were clean

Reviewed December 01, 2022

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Dear Valued Guest, Many thanks for sharing your feedback with us. We are proud to meet your expectations and looking forward to welcome you again at Al Marwa Rayhaan by Rotana - Makkah for another memorable stay. Hotel Management.

Responded December 03, 2022
Al Marwa Rayhaan Hotel by Rotana
9.6
Exceptional
Muhammad from Saudi Arabia
Couple
Classic Partial Haram View Twin Room
Stayed 2 nights in November 2022

Exceptional”

Reception was not very helpful. We told them to send someone to join the. Single bed but he did not send anyone. We had problem finding hotel and called hotel to get directions . They were least helpful tio

Reviewed December 07, 2022

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Dear Valued guest, Thank you for the time you gave us to share your stay experience at Al Marwa Rayhaan by Rotana - Makkah Hotel. Your comments are very much appreciated, please accept our apology for any inconvenience and we hope to welcome you again to serve you better. Hotel Management.

Responded December 14, 2022
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Sulloaleh from Saudi Arabia
Family with young children
Spacious Twin Room
Stayed 1 night in August 2021

Best location”

Best location, one level for clock mosque esp. with corona problems, no need to book Haram sala as mosque is good and near one level down

Reviewed September 03, 2021

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Dear Valued guest, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are glad to know that you have enjoyed the stay with us, and our team members have met your favourably. Looking forward to welcoming you again soon. Marzouq Alqahtani. Assistant Executive Manager.

Responded January 23, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Mohamed from United Arab Emirates
Group
Classic Partial Haram View Twin Room
Stayed 1 night in January 2023

Exceptional”

Amazing stay & smiling staff

Reviewed January 29, 2023

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Dear Mr. Mohamed, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are glad to know that you have enjoyed the stay with us, and our team members have got your admiration. Looking forward to welcoming you again for another memorable stay. Marzouq Alqahtani. Assistant Executive Manager.

Responded February 24, 2023
Al Marwa Rayhaan Hotel by Rotana
10.0
Exceptional
Mohamed from United States
Solo traveler
Premium Partial Haram View Twin Room
Stayed 2 nights in June 2021

Loved the hotel”

Everything was very good, top notch I was only surprised that the room furniture and decorations was a bit dated. Other than that I really enjoyed my stay

Reviewed June 30, 2021

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Dear Valued guest, Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are glad to know that you have enjoyed the stay with us, and our team members have met your favourably. Looking forward to welcoming you again soon. Marzouq Alqahtani. Assistant Executive Manager.

Responded January 23, 2023
Al Marwa Rayhaan Hotel by Rotana
9.6
Exceptional
Muhammad from Pakistan
Family with young children
Spacious King Room
Stayed 6 nights in May 2022

Excellent”

Everything was excellent and calm. Reception staff was very nice and cooperative. breakfast was good but need to change menues daily otherwise almost same menu everyday is difficult to enjoy except that everything was very good. would certainly come back to this hotel

Reviewed May 10, 2022

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Dear guest, I would first like to thank you for the time you gave us to share your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel. Should this not have affected the positive impression of other services again, thank you. Looking forward to the opportunity to serve you in the future Good Wishes, Executive Assistant Manager / Marzouq Alqahtani

Responded May 31, 2022
Al Marwa Rayhaan Hotel by Rotana
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