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8.6
Excellent
5,186 reviews
5,186 reviews
"Safe and very clean"
"The room is like 3 bedroom apartment very clean and good facilities."
"Hotel is in between two big shopping centers which is very convenient."
"Good apartemen in great location, only cross the street to Grand Indonesia & Plaza Indonesia."
"The room was big and nice."
9.4
Exceptional
Location rating score
Ascott Jakarta
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Pets allowed
Car park
Shuttle service
Free Wi-Fi in all rooms!
23 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 10 km |
Location rating | 9.4 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 10.8 km |
Does Ascott Jakarta have a swimming pool?
While relaxing at Ascott Jakarta, you can take pleasure in the None facility to get your day started the best way with a splash for a rejuvenating morning or evening.
Does Ascott Jakarta provide an option for contactless check-in and check-out?
At Ascott Jakarta, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.
What is the typical travel time to a nearby airport from Ascott Jakarta?
The average travel time to get from Ascott Jakarta to the airport is 50 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Ascott Jakarta?
Ascott Jakarta's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do travelers generally stay at Ascott Jakarta?
Verified past guests that have stayed at Ascott Jakarta had an average nightly stay of 2 nights at this property.
What is the verified guest review consensus about Ascott Jakarta's view?
74.0% of our past guest critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Ascott Jakarta down in the review section.
What is the typical rating that verified Couples' have given to Ascott Jakarta?
Past couple travelers that have stayed at this property have given Ascott Jakarta an average rating of 8.6. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with older children have given to Ascott Jakarta?
Past families with older children that have stayed at this property have given Ascott Jakarta an average rating of 8.8. You can check out more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Ascott Jakarta?
Verified group travelers that have stayed at this property have given Ascott Jakarta an average rating of 8.7. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What famous shopping locations are close by Ascott Jakarta?
Shopping options in Ascott Jakarta’s Thamrin neighborhood include Grand Indonesia Mall.
What time is check-in and check-out at Ascott Jakarta?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.
What is the closest airport to Ascott Jakarta?
The closest airport to Ascott Jakarta is Halim Perdanakusuma International Airport, 11.0 km away.
10
"Safe and very clean"
Arif
|
22 April 2023
10
"The room is like 3 bedroom apartment very clean and good facilities."
selly
|
4 March 2023
9.2
"Hotel is in between two big shopping centers which is very convenient."
Karen
|
27 April 2023
Ascott Jakarta
Get the most from an urban escape in Jakarta when you book a room at Ascott Jakarta. Located right in the city center, Ascott Jakarta saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Ascott Jakarta, the excellent service and superior facilities make for an unforgettable stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Jakarta.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Ascott Jakarta is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Ascott Jakarta include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Ascott Jakarta. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Ascott Jakarta including halal options.
Enjoy the countless activities offered at Ascott Jakarta. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing tennis court at Ascott Jakarta.
Around the property
Take some time to explore Jakarta during your stay at the hotel. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 240 m away.
8.3
Breakfast
165 mentions
Housekeeping
101 mentions
Swimming Pool
50 mentions
Food & Dining
28 mentions
9.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 1 year(s).
Mini Market On-Site open from 07:00 AM to 07:00 PM
Serumpun Restaurant will be open from 06:00 AM to 10:30 PM (Monday – Friday) and 07:00 AM to 11:00 PM (Saturday – Sunday).
Breakfast will be delivered to the room, dine-in for lunch and dinner A'la Carte maximum 35 guests at 11:00 AM to 09:00 PM.
On-Site mini-market opens from 07:00 AM to 10:00 PM.
Gym and swimming pool will be open from 07:00 AM to 08:00 PM.
Spa, Sauna & Cubbies Playground will be temporarily closed until further notice.
Room service will be available from 12:00 AM - 22:30PM
Show reviews that mention
Great hotel with great location”
Very strategic location - walking distance to Grand Indonesia, Thamrin city and food stall and pasar malam. You save a lot on transport. Clean and well maintained hotel. Very helpful staff and informative. The on duty manager Pak Fijri was so helpful. He helps us with airport drop off and share information. Pool is clean. Breakfast place is clean and systematic. Security is tight so you feel safe staying in Ascott. Either you travel solo, family, friends or business trip, Ascott is the best place!
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Dear Mr. Mastura, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
The Best!”
It was a pleasant stay we had! Strategic location for shopping. Everything is nearby and staff very helpful since our arrival until the day we left. Surely i will stay here again 👍🏼👍🏼👍🏼
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Dear Ms. Nur, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Mam. Best regards, Rhenny Hariaty (Guest Service Manager)
Great hotel, great location”
I initially chose this hotel for the location. You can take the train from airport to BNI City station and hotel is quite near from there. Hotel is also near Grand Indonesia and not so far away from Jakarta metro. Room is like a studio, you can cook and there is a washing machine & dryer. This hotel is quite a luxury one with a nice price tag. Stayed there 4 times and will definitely stay again.
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Dear Mr. Levent Thank you for your time to reward us a great rating. We are delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
Best hotel in Jakarta ”
We've stayed in 4 and 5 stars hotel in Jakarta and my family and I consider this hotel as the best in Jakarta. The room is spacious, clean and hommy. the facility may not as luxury as some and the swimming pool is not wide enough but still we feel that the hotel have perfect ambience for staycation. We've tried the one bedroom room and two rooms, both are great!
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Dear Ms. Souraiya, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Mam. Best regards, Rhenny Hariaty (Guest Service Manager)
Exceptional”
Highly RECOMMENDED⭐️⭐️⭐️⭐️⭐️ Great location (walking distant to Grand Indonesia and Thamrin Mall) and night time with varieties of street food for you to choose from! Im bringing my family and friends on my next trip. And they even fulfil my request for wedding anniversary decor ❤️
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Dear Mr. Dk Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
THE BEST CITY CENTER HOTEL! ”
I’m happy that the hotel location is very strategic at the heart of Jakarta city center / cbd. One of the staff (Mr.Yuli) was very helpful and super attentive during our check in process. The food at the restaurant also was so good. I had Nasi Goreng was super delicious. Just opposite to the famous Rumah Makan Sederhana where they serve Nasi Padang. Walking distance to Grand Indonesia and Plaza Indonesia (2-5mins walking). And the best part, just under the hotel, there are the famous kebon kacang street food market. Delish! Can’t wait to return!
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Dear Mr. Shahrizad, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
The location is very good and the staff service is kind”
- The location is very good. There is Grand Indonesia Mall right next to the hotel, so it is very convenient to shopping. - The hotel facilities are a bit old, but I think they're clean overall. And I could live comfortably because the room was big. - I am very satisfied with the kind service of the staff. - One thing I want the hotel to improve is interior lighting. I felt a little dark in the hotel room. It would be perfect if you could replace the light in the hotel room with a bright color.
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Dear Mr. Jiho, Thank you for your time to share your stay experience with us. We are so delighted to know that your recent stay was a good one! It is good to hear that you like our strategic location, the spacious and clean room, and not to mention the staff services. In regards of your feedback for the room lighting, we have shared to our management to be evaluated. We sincerely value your input and suggestion that can be useful for our property improvement in term of service and quality. Once again, we thank you for your feedback and we look forward to welcome you again in the future! Best regards, Rhenny Hariaty (Guest Service Manager)
best location”
Located at very strategic location near to Grand Indonesia Mall, Plaza Indonesia & Thamrin City which was perfect for us The room was excellent The staff & the services provided was tiptop Breakfast spread was limited Gym, pool & sauna were satisfactory
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Dear Mr. Mohd, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
Best location & staffs”
I stayed in Ascott Jakara for 10 days starts 15-24 Jul. This is my fave place to WFH (Work From Hotel) and spend Eid Adha as well (room 1907). There was nothing to be complaint, just perfect. And the cleaning staf named Mr. SISWO was very helpful during my stay. He was very kind, patient and tidy. Thanks you for his work! And also the lobby-staffs always helpful to send my food-order to my door. Great service!
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Dear Ms. Prily, Thank you for your time to share your stay experience. We are very delighted to hear that your recent stay was an excellent one! Your high appreciation to Siswo has been shared personally and he is so proud to receive your compliment. Knowing your satisfaction, we are truly confident that you will become one of our loyal guest in Ascott Jakarta. Once again, we thank you for your positive feedback and we look forward to welcome you again into one of our service residence! Best regards, Rhenny Hariaty (Guest Service Manager)
Great Location”
The room is so beautiful, clean & huge space.. The hospitality services provided by all the staffs very excellent. Great location as it's next to the Mall... Definitely will choose this hotel again for my next trip!
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Dear Mr. Ak, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
lovely place”
the place is across from Grand Indonesia, in the middle of Jakarta, the rooms are spacious, the room facilities are complete, the pool is decent, the Christmas decorations are nice
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Dear Ms. Susan, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Mam. Best regards, Rhenny Hariaty (Guest Service Manager)
Exceptional”
Got a deal from Agoda and Stayed for one day. We stayed in a premier room. I did my laundry and I was just so happy they have laundry inside my room. It was a big and beautiful room. I wish I stayed one more day
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Dear Ms. Katrina, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Mam. Best regards, Rhenny Hariaty (Guest Service Manager)
Awesome as always!!!”
Back to my favorite apartment after 2.5 years absent due to pandemic..al usual, everything still the same, service quality, cleanliness and the hospitality..will be back soon again
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Dear Mr. Md, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
Value for money”
For the price, the room had everything one can possibly need: microwave, washing machine, refrigerator. There's a safe deposit box en-suite. The room is not only clean and very comfortable, but also very spacious. The breakfast is made to order, and delivered to the room. The food is nothing exceptional, and the portion is quite small (for me personally). However, overall, I was very satisfied with my experience staying at this property.
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Dear Mr. Roy, Thank you for choosing our property as your destination to stay during your time in Jakarta. We are so delighted to know that your stay was a great one! Thank you also for highlighting our clean and spacious room with the complete facilities inside. We are happy to be able to accommodate all your needs, Sir. In regards of the breakfast portion and quality, I will escalate these matter to our Restaurant vendor for their evaluation, and hopefully improvement from their side. Knowing your great satisfaction for our property, we sincerely wish for your return in the future time, Mr. Roy. Please do not hesitate to contact us should you require any further assistance for your upcoming visit. We will be more than happy to ensure that your stay will be a memorable one. Once again, thank you for your generous feedback and we look forward to welcome you back in to our service residence. Best regards, Rhenny Hariaty (Guest Service Manager)
Value for money”
For the price, the room had everything one can possibly need: microwave, washing machine, refrigerator. There's a safe deposit box en-suite. The room is not only clean and very comfortable, but also very spacious. The breakfast is made to order, and delivered to the room. The food is nothing exceptional, and the portion is quite small (for me personally). However, overall, I was very satisfied with my experience staying at this property.
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Dear Mr. Roy, Thank you for choosing our property as your destination to stay during your time in Jakarta. We are so delighted to know that your stay was a great one! Thank you also for highlighting our clean and spacious room with the complete facilities inside. We are happy to be able to accommodate all your needs, Sir. In regards of the breakfast portion and quality, I will escalate these matter to our Restaurant vendor for their evaluation, and hopefully improvement from their side. Knowing your great satisfaction for our property, we sincerely wish for your return in the future time, Mr. Roy. Please do not hesitate to contact us should you require any further assistance for your upcoming visit. We will be more than happy to ensure that your stay will be a memorable one. Once again, thank you for your generous feedback and we look forward to welcome you back in to our service residence. Best regards, Rhenny Hariaty (Guest Service Manager)
The best experience ever!”
The location is very strategic, near at one of the famous mall in central Jakarta & other shopping mall. The staff was very helpful. I love.the room, especially the kitchen set. It was realy complete set. The room was so clean and tidy and spacious. I got the best rate promo when I stayed here to work from home. This is the best staycation and work as well. Love it!!
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Dear Prily, Thank you for your generous feed back. We are so happy to know that you had an excellent experience staying with Ascott Jakarta. It is glad to know that our staff service and the room exceeded your expectation, both for work and staycation! Thank you once again for sharing your great review and we look forward to welcome you back in the future. Best regards, Rhenny Hariaty (Guest Service Manager)
Big room, strategic location, and near to mall”
The price is affordable. Room is very big and clean. Near to Mall. Easy to find nearby food
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Dear Mr. Surya, Thank you for your time to reward us a great rating. We are very delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Sir. Best regards, Rhenny Hariaty (Guest Service Manager)
Had a great staycation..”
The room verry spacious, i love the design of their room, verry clean, and the staff verryy friendly and helpfull as well.. Everything almost excelent but one thing i dont like is they dont have balcony and the view was not good to see.. Anyway, will stay in ascott another time for sure. Thanks agoda..
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Dear Ms. Utami, Thank you for choosing our property as your destination to stay during your staycation. We are so delighted to hear that your previous stay with us was an excellent one! It is such great honor to know that you loved so many things about Ascott Jakarta. However, we do regret that that the lack of balcony and the hotel view were not according to your expectation. But seeing as you love so many great points from our hotel, we are confident enough that you will be visiting us again in the future. Once again, we thank you for your positive feedback and we look forward to welcome you into one of our service residence soon! Warm regards, Rhenny Hariaty (Guest Service Manager)
Right next to one of the biggest shopping malls in Jakarta”
Pros: - Value for money - Very spacious - within 100m of walking to Grand Indonesia - clean - full kitchen + microwave - washing machine + dryer Cons: - Breakfast variety is very limited - Room service ends before 10pm; so you cannot even ask for ice etc after that.
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Dear Mr. Chin, Thank you for your time to share your stay experience with us. We are very delighted to receive your high appreciation, Sir. Your feedback for the breakfast variety has been shared to the restaurant vendor for their further evaluation and improvement. Once again, we thank you for your generous feedback and we look forward to welcome you back again in the future. Best regards, Rhenny Hariaty (Guest Service Manager)
Excellent location!”
A minute walk to Grand Indonesia with a plethora of shops and restaurants! Thamrin City is excellent too!
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Dear Ms. Nadia, Thank you for your time to reward us a great rating. We are delighted to receive your high appreciation for our property and please kindly to keep on supporting us in the future, Mam. Best regards, Rhenny Hariaty (Guest Service Manager)