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Ascott Kuningan Jakarta
Ascott Kuningan Jakarta
Ascott Kuningan Jakarta
Ascott Kuningan Jakarta
Ascott Kuningan Jakarta
Ascott Kuningan Jakarta
Ascott Kuningan Jakarta

Removed from saved list

8.9

Excellent

1,895 reviews

1,895 reviews

Housekeeping77
Shops27
Breakfast24
See map

9.3

Exceptional

Location rating score

Exceptional location - 150 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Lotte Shopping Avenue

150 m

Ciputra Artpreneur

150 m

Ciputra World

160 m

Bellagio Boutique Mall

280 m

99 Ranch Market

340 m

Popular landmarks
Grand Indonesia Mall

3.4 km

National Museum

5.4 km

Gambir Train Station Building

5.5 km

National Monument (MONAS)

5.6 km

Jakarta Cathedral

6.3 km

Closest landmarks
Medikaloka

190 m

Embassy of China

260 m

Embassy of Finland

360 m

Embassy of Peru

360 m

Embassy of Sweden

420 m

Ascott Kuningan Jakarta

Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Jakarta

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.7
Distance to city center4.8 km
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.2 km

Rooms available at Ascott Kuningan Jakarta

Excellent
Room comfort & quality

8.8

3 Bedroom Premier
...
  • Room size: 145 m²/1561 ft²
  • Pool view
  • 1 king bed & 1 queen bed & ...
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2 Bedroom Executive
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 king bed & 2 single beds
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2 Bedroom Premier
...
  • Room size: 108 m²/1163 ft²
  • Pool view
  • 1 king bed and 2 single bed...
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1 Bedroom Premier
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 king bed
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1 Bedroom Executive
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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1 Bedroom Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Premier Three Bedroom Apartment
...
  • Room size: 145 m²/1561 ft²
  • Shower
  • 2 single beds and 1 king be...
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Executive Two Bedroom Apartment
...
  • Room size: 109 m²/1173 ft²
  • Shower
  • 1 king bed and 1 queen bed
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Premier Two Bedroom Apartment
...
  • Room size: 113 m²/1216 ft²
  • Shower
  • 2 single beds and 1 king be...
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Executive One Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
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Frequently asked questions

What time is check-in and check-out at Ascott Kuningan Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Kuningan Jakarta?

Ascott Kuningan Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ascott Kuningan Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Ascott Kuningan Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Ascott Kuningan Jakarta. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 160950 IDR for adults and 83250 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ascott Kuningan Jakarta?

Ascott Kuningan Jakarta features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Ascott Kuningan Jakarta?

Ascott Kuningan Jakarta does not permit smoking in any of its rooms or indoor areas.

See map

Explore the neighborhood

What people love about Ascott Kuningan Jakarta

  • 10

    Exceptional
    Staff 

    "Excellent service from all the staff."

    Sing

    |

    16 October 2022

  • 10

    Exceptional
    Spaciousness

    "I found my room spacious, and with all the amenities I needed."

    Roger

    |

    20 September 2022

  • 9.2

    Exceptional
    Staff 

    "Warm and efficient staffs."

    Christine

    |

    17 August 2022

Overall rating:

8.9

Excellent
1,895 reviews
Cleanliness
8.9
Facilities
8.8
Location
9.3
Read all reviews >
What travelers say they love:
The staffs were very friendly and helpful and the place is c...
Dian from Indonesia
Couple
More about Ascott Kuningan Jakarta

More about Ascott Kuningan Jakarta

Ascott Kuningan Jakarta

When you are looking for comfortable and convenient accommodations in Jakarta, make Ascott Kuningan Jakarta your home away from home. A stay at Ascott Kuningan Jakarta ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Ascott Kuningan Jakarta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with the taxi services available here.
Parking is provided free of charge for guests. The hotel provides front desk services such as luggage storage for guests' convenience. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ascott Kuningan Jakarta. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Ascott Kuningan Jakarta. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ascott Kuningan Jakarta offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Ascott Kuningan Jakarta, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Ascott Kuningan Jakarta which has a selection of kosher and halal options.
Never let a day go wasted when you're at Ascott Kuningan Jakarta with all the activities and facilities provided. The many offerings at Ascott Kuningan Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside Ascott Kuningan Jakarta and explore Jakarta during your stay. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 3.3 km away.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

60 mentions

Housekeeping

36 mentions

Swimming Pool

21 mentions

Food & Dining

7 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Pool with view
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • BBQ facilities
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible vanities
  • Adapter
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Air purifier
  • Bathrobes
  • Bathtub
  • Bathtub grab bar
  • Blackout curtains
  • Carbon monoxide detector
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Daily housekeeping
  • Desk
  • Dining table
  • Dishwasher
  • DVD/CD player
  • Fire extinguisher
  • Fitness club privileges
  • Flashing door knocker
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Hearing accessible room and/or kit
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • LAN Internet in room [free]
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Locker
  • Lowered deadbolt on door
  • Lowered electrical outlet
  • Lowered night guard on door
  • Lowered view port in door
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Restaurants on site

On Eleven

  • Cuisine: Asian, Indonesian, International
Location
Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Kuningan, Jakarta, Indonesia, 12940
Exceptional
Location

9.3

Airports

  • Halim Perdanakusuma International Airport (HLP)
    8.2 km 30 min drive
  • Soekarno-Hatta International Airport (CGK)
    21.7 km 42 min drive

Public transportation

  • MRT Station Bendungan Hilir
    1.3 km
  • Istora
    1.7 km

Hospital or clinic

  • Medikaloka
    190 m

Shopping

  • Grand Indonesia Mall
    3.4 km

Convenience store

  • Indomaret
    390 m

Cash withdrawal

  • ATM
    170 m 13 min drive
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.4 km
  • National Museum
    5.4 km
  • Gambir Train Station Building
    5.5 km
  • National Monument (MONAS)
    5.6 km
  • Jakarta Cathedral
    6.3 km
  • Istiqlal Mosque
    8.9 km
  • Museum Bank Indonesia
    9.9 km
  • Jakarta Old Town
    10.3 km
  • Ancol Dreamland
    11.3 km
  • Beautiful Indonesia in Miniature Park
    14.0 km

Nearby landmarks

  • Lotte Shopping Avenue
    150 m
  • Ciputra Artpreneur
    150 m
  • Ciputra World
    160 m
  • Medikaloka
    190 m
  • Embassy of China
    260 m
  • Bellagio Boutique Mall
    280 m
  • 99 Ranch Market
    340 m
  • Embassy of Finland
    360 m
  • Mall Ambasador
    360 m
  • Embassy of Peru
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Additional Breakfast Rate IDR 165,000 net / adult and 82,500 net / child
  • The property’s Indoor Gym, Cubbies Playground, Sauna & Spa is currently closed until further notice.
  • The Swimming Pool & Resident's Lounge will remain open with a maximum capacity of 5 persons when using the facility at the same time.
  • The outdoor gym is available from 06:00 AM to 10:00 PM with limited 5 types of equipment only.
  • On Eleven Restaurant is available from 06:00 AM to 11:00 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee399600 IDR
  • Distance from city center4.8 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)160950 IDR

The property

  • Number of bars/lounges0
  • Number of floors24
  • Number of restaurants1
  • Number of rooms 185
  • Year property opened2013
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Breakfast will be delivered to the room, restaurant not opened for dine-in, and only serving in-room dining & take-away.

The property's sanctuary, steam & sauna room, Spa, games room, and cubbies room are closed until further notice. Please contact the property for more information.

Eleven restaurant open for dine in only for Lunch & Dinner until 08:00 PM.

Reviews of Ascott Kuningan Jakarta from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness8.9
Facilities8.8
Location9.3
Room comfort and quality8.8
Service9.0
Value for money8.7
High score for Jakarta
Rating
9+ Exceptional (437)
8-9 Excellent (134)
7-8 Very Good (137)
6-7 Good (30)
<6 Below Expectation (34)
Time of the year
Mar - May (210)
Jun - Aug (204)
Sep - Nov (146)
Dec - Feb (212)
All guests (1,895)
All room types
All languages

Show reviews that mention 

Showing 772 verified guest comments
12345
10.0
Exceptional
Mellyana from Indonesia
Family with young children
2 Bedroom Executive
Stayed 2 nights in January 2022

The nice experience has started before my arrival!”

I made a last minute reservation to celebrate birthday of my little brother. We haven't meet for Christmas and New Year so we want to find a nice spacious place with two rooms, direct access to a shopping mall would be a great bonus. I got that and more. Ascott asked my preference prior to my arrival, has a dedicated form for this. Ascott quickly replied about my inquiries and firm about what they can and cannot do to fulfill my wish. It was busy afternoon during check in time, but staff is quick and responsive and keep smiling throughout the process. True, I have to stand and there's another guest who by pass the queue line but I didn't care much, I was quickly served by other staff. Bonus: I got upgraded. Beyond happy for this. If I come back, I want to get the same room (I like it this much!) The hotel condition and facilities look like what's advertised. I am glad because sometimes picture can be deceiving. Not with Ascott. Spacious, clean, plush bed, pillow and comforter. Big window. Utensils are good quality and more than enough for 4 persons. This is a perfect place for family staycation or long term stay, if you have business in the area. Staff is helpful and reliable. The WA number is useful (because there were times no one pick up the guest service extension line). Best thing: room layout, size, facilities and condition (perfect) and their staff hospitality and quality of service. Can be improved: check in queue and.... coffee! oh please, have a proper good coffee.

Reviewed January 05, 2022

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Dear Mellyana, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana

Responded March 25, 2022
Ascott Kuningan Jakarta
10.0
Exceptional
widad from Indonesia
Family with teens
2 Bedroom Executive
Stayed 2 nights in June 2019

everyhing was good”

start with location, there's a connecting door to big mall which make it easy to find everything, there's also mini market walking distance, my place is 2 bedroom aprt everything you need is there, amenities all there, kitchen set, water dispencer with water in it even tho it's not full but enough, living room with 3 seater sofa, tv in every room, bathroom with view, everything was great especially for staycation, the facilities, breakfast was standart nothing special, pool was good, gym also good, there's a basket ball and tennis court which was great. one thing, the connecting door to the mall using stairs so for handicap (like my mom) we have to carry her and her wheel chair, other than that, everything was great. i would very much stay again. the security was friendly and remember you so if you forget your card they can help you.

Reviewed June 14, 2019

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Dear Widad, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded June 16, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Josephine from Indonesia
Group
1 Bedroom Executive
Stayed 1 night in September 2021

Worth the price”

I booked the 1 Bedroom Executive, the apartment was very spacious, very clean, the A/C was really cold, the living room and the bed is comfortable, they have quite complete kitchen set and utilities, our hob is kind of broke when we came but they fix it fast, the only things that seems a bit minus for me is the lighting on the dining room, it's very dim so we eat on the living room instead, and the hair dryer is not that strong, it took a very long time to dry my hair. Overall I'm very satisfied, might come back later!

Reviewed September 27, 2021

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Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded October 09, 2021
Ascott Kuningan Jakarta
10.0
Exceptional
Nabila from Indonesia
Family with teens
1 Bedroom Deluxe
Stayed 1 night in October 2021

Great location and stay”

Nearby the Kuningan area, this residence is a good place to stay if you're into the hustle and bustle of Jakarta. You can quickly walk over to Kuningan area such as Oakwood to grab a bite, or quickly grab a cab to go to Grand Indonesia and the likes. The residence is quite clean, and spacious. Amenities were well equipped too and the bathroom was nice. Highly recommend.

Reviewed October 24, 2021

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Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded November 27, 2021
Ascott Kuningan Jakarta
10.0
Exceptional
Farah from Indonesia
Family with young children
1 Bedroom Executive
Stayed 2 nights in October 2020

Hospitality at its best!”

first I would say, I am super impress with their staff services, from Security, Bellboy, Reception and cleaning lady, all are very helpful and nice. The room is clean and well equip. It's very easy to check in and check out. we can use the pool, even though there are some restriction (not more than 5 people) per time. but its ok. definitely would come back in the near future for another staycation.

Reviewed November 02, 2020

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Dear Farah, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded November 05, 2020
Ascott Kuningan Jakarta
10.0
Exceptional
Rudolf from Indonesia
Couple
1 Bedroom Deluxe
Stayed 1 night in March 2021

Recommended for Staycation”

Really recommended for staycation. It is located in the middle of the city. Surrounded by shopping town (Ciputra, Lotte Avenue, Ambassador). There are gym, fitness center, swimming pool, tennis court, basketball court (you can borrow the ball). And for the COVID-19 conditions, it was really surprising in a good way. The staff always wear a mask and hand gloves. The room is also cleaned (VERY QUICK).

Reviewed April 05, 2021

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Dear Rudolf, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded April 09, 2021
Ascott Kuningan Jakarta
10.0
Exceptional
magdalena from Indonesia
Family with young children
1 Bedroom Deluxe
Stayed 2 nights in May 2021

Lebaran Staycation”

We stayed for 2 nights at deluxe room. The room is spacious and clean. The kitchen is superb, they have all the complete tools for simple cooking. I just love it The swimming pool was not crowded, social distancing is applied here. We had a great time and will come back for sure for our next staycation

Reviewed May 17, 2021

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Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us but notice that you did not give us a full mark, may we know more detail of your feedback, especially when staying in our property? Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded May 27, 2021
Ascott Kuningan Jakarta
10.0
Exceptional
Arien from Indonesia
Family with young children
2 Bedroom Executive
Stayed 1 night in December 2019

Awesome stay!”

Ascott was really good place to stay! Highly recommended. The upgraded my room from Executive to Premier so all my room happened in the same floor. Due to some technical issue, we were late checked in to the room, but as complementary, they allowed us to have late checked out the next day. It was very kind of them. Another point, they located at Kuningan so basically near almost everywhere, CBD, shopping center, MRT Station, etc. I was traveling with toddler, kids, and elder, and my stay couldn’t be easier if not stay at Ascott. They provided almost everything we need at the property. The access to the mall also made my stay easier.

Reviewed December 16, 2019

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Dear Arien, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded December 21, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Matthew from United Kingdom
Family with teens
2 Bedroom Executive
Stayed 2 nights in October 2019

Central Jakarta ”

Good value. Attached to Lotte shopping avenue mall. Had two 2 bed apartments. Very happy with rooms kitchen, living room, very clean, big, new and luxurious. Satisfactory breakfast could be few more options but everything offered was good. Nice swimming pool and garden area. Would recommend would definitely stay again.

Reviewed October 07, 2019

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Dear Matthew, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded October 13, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Susan from Indonesia
Family with young children
2 Bedroom Executive
Stayed 1 night in January 2022

Spacious and Nice”

My family and I had a great time staying in Ascott for a birthday staycation. There are 3 TVs in the unit (1 in the living room, 1 in the guest room, and 1 in the master bedroom), which please the kids since they can separately watch their own favorite TV channel. The unit is also complete with all the kitchen utensils and a big fridge. You can do grocery shopping from the mall and cook, or you can simply order food delivery (go food/grab food) with ease. Overall, a very pleasant stay and we don't mind to come back.

Reviewed March 08, 2022

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Dear Susan, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana

Responded March 11, 2022
Ascott Kuningan Jakarta
9.6
Exceptional
KHONDKAR from Bangladesh
Family with young children
2 Bedroom Premier
Stayed 3 nights in June 2019

Nice big apartment”

it was every good experience and nice front desk staff with quick chk in. good big 2 bed apartment. but the marble floor of tiles floor inside the room needs to be cleaned and polished. the location of washing mc is in service verandah with AC outdoor units and drain out of washing machine was flooding the verandah.. that needs to be fixed (apartment 2005). its just that the apartment needs some cleaning touchup.. else it was great with a direct connection to Lotte shopping mall with everything.. so very convenient. breakfast is good. but quantity with saturday and subway guest was inadeaqute and some dishes was never replenished..still we liked teh apartment in our 1st Jakarta tour. will stay there also next time.

Reviewed June 25, 2019

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Dear Khondkar, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We have notice your feedback and will forward this to each respective department to improve our service further. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded June 29, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
kevin from Indonesia
Couple
1 Bedroom Premier
Stayed 1 night in January 2022

Great value for money BUTTT...”

Ascott kuningan was the best purchase ive ever had this year. It was super spacious. Excellent facility. They even have rice cooker, toaster, oven, washing machine, dish washer it basicly serve anything u dont even need. Great for expat. BUTTT, my couple said you guys have to work harder on the packaging. It was super boring. Like some amateur canva design. Hahaha jk, It was great experience. Thanks Ascott Kuningan!

Reviewed January 11, 2022

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Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded January 11, 2022
Ascott Kuningan Jakarta
10.0
Exceptional
Julian from Singapore
Couple
1 Bedroom Deluxe
Stayed 2 nights in June 2019

Luxurious connected apartment to Lotte”

High class serviced home with all facilities required for the business traveller or family. Lotte being one of my favourite malls. I recommend the Caribou cafe for breakfast, located within the Samsung store. They serve some of the best tasting breakfast fare for the price you pay. Quality sandwiches, bagels, and high quality napkins. For massage they have Kokuo and Harnn on the GF.

Reviewed June 24, 2019

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Dear Julian, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded June 29, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Christine from Indonesia
Family with young children
2 Bedroom Executive
Stayed 2 nights in July 2022

Spacious Room. Amazing View from the window”

This was our 2nd time staying at Ascott Kuningan and we are still very satisfied with it. The spacious room and the breathtaking view from the floor length window are the ones that takes after my heart. easy access to the mall. warm and helpful staff. check-in and check out were smooth. Definitely will come back and stay here again next time

Reviewed July 04, 2022

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Dear Ms. Christine, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana

Responded July 16, 2022
Ascott Kuningan Jakarta
10.0
Exceptional
Toby from Indonesia
Couple
1 Bedroom Premier
Stayed 1 night in June 2021

Great staycation”

This was my third stay at the hotel, and I just love how swift the check in process. It’s located next to Lotte Avenue, so you can find pretty much everything next door. The room is clean and spacious. Love the kitchen stuff.

Reviewed June 19, 2021

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Dear Toby, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded June 26, 2021
Ascott Kuningan Jakarta
10.0
Exceptional
Chelvakumar from Malaysia
Business traveler
1 Bedroom Premier
Stayed 2 nights in July 2019

Excellent!!”

Good location, clean and spacious room, walking distance to restaurants and malls in fact directly connected with Lotte Mall with plenty of shopping options and restaurants. Rooms are really spacious and one of the best in town.

Reviewed July 07, 2019

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Dear Chelvakumar, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded July 13, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Riska from Indonesia
Family with young children
1 Bedroom Executive
Stayed 2 nights in December 2019

Rooms are clean, friendly staff, households are completed”

We definitely will be back to stay here. Breakfast is good but taste and variety need to be improved (so western-tasted). Children are happy to stay here with pool and kids facilities :)

Reviewed December 22, 2019

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Dear Riska, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded December 27, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Alex from Indonesia
Family with young children
2 Bedroom Premier
Stayed 4 nights in December 2019

Very Comfortable”

Nice Location Near City Room is clean and nice Aircon also very cool Good view in room Feel like our home Staff and security guard very Friendly Breakfast is Western Food Nice view in breakfast time I’ll come back again next time thank you

Reviewed December 15, 2019

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Dear Alex, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded December 21, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Santoso from Indonesia
Family with young children
1 Bedroom Executive
Stayed 1 night in December 2021

Good place for family”

I stayed with my wife and 2 young kids. It was a good choice because the area given was definitely more spacious than what hotels could provide and there was room for the kids to run or roam around. Location was convenient as well since there is direct access to the mall which is also family friendly and plenty of kid stuff/activity to choose from.

Reviewed December 29, 2021

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Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded December 31, 2021
Ascott Kuningan Jakarta
10.0
Exceptional
Addinta from Indonesia
Family with young children
2 Bedroom Premier
Stayed 1 night in March 2021

The best hotel in jakarta”

I would love to stay here again sooner.. the staff are super friendly and kind, the room is nice and comfy. I was stay in conner room premier 2 bedroom and the bathroom so perfect ❤️ with the view of jakarta day and night ughhh so perfect! Thank you

Reviewed March 16, 2021

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Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded March 16, 2021
Ascott Kuningan Jakarta
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