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Exterior view, Aston Batam Hotel and Residence in Batam Island
Studio, Aston Batam Hotel and Residence in Batam Island
a large swimming pool in a large building, Aston Batam Hotel and Residence in Batam Island
a living room filled with furniture and decorations, Aston Batam Hotel and Residence in Batam Island
Lobby, Aston Batam Hotel and Residence in Batam Island
Swimming pool [outdoor], Aston Batam Hotel and Residence in Batam Island
a large swimming pool in a large building, Aston Batam Hotel and Residence in Batam Island

Removed from saved list

8.6

Excellent

4,186 reviews

4,186 reviews

Housekeeping382
Breakfast237
Food & Dining14
See map
See map

8.4

Excellent

Location rating score

Excellent location - 300 meters from city center
Parking
FREE
Popular landmarks
Nagoya Hill Shopping Mall 980 m
Jabal Arafah Mosque 1.0 km
Tua Pek Kong Temple 1.1 km
Funworld Nagoya Citywalk Batam 1.5 km
Maha Vihara Duta Maitreya Temple 1.8 km
Harbour Bay Mall 2.5 km
Mega Mall Batam Centre 4.2 km
Nongsa Pura Ferry Terminal 7.3 km
Barelang Bridge 17.8 km
Nearby landmarks
Poliklinik Mata 560 m
Dentist Suhermanto 590 m
Rumah Sakit Budi Kemuliaan 600 m
Kimia Farma Nagoya 640 m
Harapan Bunda Hospital 670 m
Batam Medical Centre 710 m
Grand I Hotel Park 710 m
I Hotel 770 m
Dr.Soritua Sarumpait (Internist) 770 m
Promed Medical Clinic And Lab 780 m

Aston Batam Hotel and Residence

Jalan Sriwijaya No 1, Batam, Riau, Nagoya, Batam Island, Indonesia, 29444 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Nagoya part of Batam Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nagoya Hill Shopping Mall. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

950 meters to Nagoya Hill Shopping Mall

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

21 travelers have booked today.

Value for money8.8
Distance to city center0 KM
Location rating8.4
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport11.2 km

Rooms available at Aston Batam Hotel and Residence

3 Bedroom Apartment
...
  • Room size: 117 m²/1259 ft²
  • City view
  • 1 king bed & 1 double bed &...
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 double bed & 1 single bed
Enter dates to see prices
Family Studio
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed and 1 single bed...
Enter dates to see prices
Studio
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Aston Suite
...
  • Room size: 77 m²/829 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Studio Style King Room
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio Plus
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed or 1 double bed
Enter dates to see prices
Studio Style Twin Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 78 m²/840 ft²
  • Shower
  • 1 king bed or 1 super king ...
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 76 m²/818 ft²
  • 2 bathrooms
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

Does Aston Batam Hotel and Residence have bars on the premises?

Experience your holiday getaway the best way possible with Aston Batam Hotel and Residence's bar and poolside bar available right in front of your doorstep for when you need a sip or two.

Does Aston Batam Hotel and Residence provide dry cleaning services?

Yes! Aston Batam Hotel and Residence features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

When was Aston Batam Hotel and Residence built?

Aston Batam Hotel and Residence was built in 2017.

What payment options are accepted at Aston Batam Hotel and Residence?

Aston Batam Hotel and Residence accepts up to 5, with payment card options consisting of American Express, Visa, Cash, and MasterCard.

What do guests love most about Aston Batam Hotel and Residence?

Past visitors that stayed at Aston Batam Hotel and Residence have given this property a rating of 8.978 for its excellent cleanliness as the main highlight for their stay.

What is the typical rating that past Solo travelers' have given to Aston Batam Hotel and Residence?

Past solo travelers that have stayed at this property have given Aston Batam Hotel and Residence an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Aston Batam Hotel and Residence?

Verified families with older children that have stayed at this property have given Aston Batam Hotel and Residence an average rating of 8.7. You can look into more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Aston Batam Hotel and Residence?

Past local travelers that have stayed at this property have given Aston Batam Hotel and Residence an average rating of 8.8. You can look up on more comprehensive customer ratings, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Aston Batam Hotel and Residence?

The closest train, metro, or bus station is Port of Batam Centre, 4113.82 m away from Aston Batam Hotel and Residence.

What recognized natural sightseeing destinations are near to Aston Batam Hotel and Residence?

Aston Batam Hotel and Residence is located within Nagoya, which makes it effortlessly close to natural scenery including Abang Island.

What is the closest airport to Aston Batam Hotel and Residence?

The nearest airport to Aston Batam Hotel and Residence is Hang Nadim Airport, 11.0 km away.

See map

Explore the neighborhood

What people love about Aston Batam Hotel and Residence

  • 8.4

    Excellent
    Spaciousness

    "Room is spacious and clean."

    Sin

    |

    11 May 2023

  • 10

    Exceptional
    Cleanliness

    "Hotel is generally clean and everything was working well."

    safiah

    |

    9 May 2023

  • 10

    Exceptional
    Spaciousness

    "The bed is spacious & pillow are super comfy"

    Ricky

    |

    5 May 2023

Property ranking|Compared to 594 Batam Island properties
See all rankings
Room size
61 sqm.
Cleanliness score
9/10
Couples review score
8.8/10
Value for money score
8.8/10
Bigger than
97
%
of Batam Island properties
Better than
95
%
of Batam Island properties
Better than
94
%
of Batam Island properties
Better than
93
%
of Batam Island properties
Overall rating:

8.6

Excellent
4,186 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.4
Read all reviews >
What travelers say they love:
Buffet breakfast was yummy too!
Charlotte from Singapore
Couple
More about Aston Batam Hotel and Residence

More about Aston Batam Hotel and Residence

Aston Batam Hotel and Residence

Whatever your reason for visiting Batam Island, Aston Batam Hotel and Residence is the perfect venue for an exhilarating and exciting break away. With its ideal location just 970 m from Nagoya Hill Shopping Mall, Aston Batam Hotel and Residence gives you easy and fast options for shopping, food, or basic needs without too much travel time.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Aston Batam Hotel and Residence. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Batam Island can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Aston Batam Hotel and Residence.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Aston Batam Hotel and Residence are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Aston Batam Hotel and Residence offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Aston Batam Hotel and Residence, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Aston Batam Hotel and Residence which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Aston Batam Hotel and Residence has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Aston Batam Hotel and Residence ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Aston Batam Hotel and Residence gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

While in Batam Island, take some time to venture outside of Aston Batam Hotel and Residence. Nearby Aston Batam Hotel and Residence only 7.2 km away is the Nongsa Pura Ferry Terminal, which makes it easy to hop into a boat to explore the area by water.


Reasons to stay here

This hotel's facilities score higher than 94% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 95% of other options in the city.
This hotel's staff and services score higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

208 mentions

Housekeeping

139 mentions

Swimming Pool

35 mentions

Food & Dining

29 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
Restaurants on site
Basil Restaurant
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Peppermint Lounge
  • Cuisine: International
  • Menu: Buffet

Location

Jalan Sriwijaya No 1, Batam, Riau, Nagoya, Batam Island, Indonesia, 29444
Excellent
Location

8.4

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    11.2 km 25 min drive
  • Singapore Changi Airport (SIN) - Singapore
    24.9 km
Public transportation
  • Port of Batam Centre
    4.1 km
Hospital or clinic
  • Poliklinik Mata
    560 m
Shopping
  • Nagoya Hill Shopping Mall
    980 m
Convenience store
  • Circle K
    110 m
Cash withdrawal
  • ATM
    300 m

What's nearby

Popular landmarks
  • Nagoya Hill Shopping Mall
    980 m
  • Jabal Arafah Mosque
    1.0 km
  • Tua Pek Kong Temple
    1.1 km
  • Funworld Nagoya Citywalk Batam
    1.5 km
  • Maha Vihara Duta Maitreya Temple
    1.8 km
  • Harbour Bay Mall
    2.5 km
  • Mega Mall Batam Centre
    4.2 km
  • Nongsa Pura Ferry Terminal
    7.3 km
  • Barelang Bridge
    17.8 km
Nearby landmarks
  • Poliklinik Mata
    560 m
  • Dentist Suhermanto
    590 m
  • Rumah Sakit Budi Kemuliaan
    600 m
  • Kimia Farma Nagoya
    640 m
  • Harapan Bunda Hospital
    670 m
  • Batam Medical Centre
    710 m
  • Grand I Hotel Park
    710 m
  • I Hotel
    770 m
  • Dr.Soritua Sarumpait (Internist)
    770 m
  • Promed Medical Clinic And Lab
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee200000 IDR
  • Distance from city center0 KM
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)180000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Number of floors10
  • Number of restaurants2
  • Number of rooms 232
  • Year property opened2017
Parking
  • Daily parking fee0 IDR

Reviews of Aston Batam Hotel and Residence from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.4
Service8.8
Value for money8.8
High score for Batam Island
Rating
9+ Exceptional (819)
8-9 Excellent (232)
7-8 Very Good (331)
6-7 Good (87)
<6 Below Expectation (145)
Time of the year
Mar - May (361)
Jun - Aug (335)
Sep - Nov (391)
Dec - Feb (527)

Show reviews that mention 

Showing 1,614 verified guest comments
12345
10.0
Exceptional
Rosalie from Indonesia
Family with teens
Family Studio
Stayed 1 night in December 2022

Best sleep ever at the Aston Hotel & Residences”

What a comfortable bed! Perhaps one of the best hotel beds out there. Their pillows are fluffy and huge as well. I’ve had the best sleep that it’s hard work having to peel myself off the bed 😁 the room is huge too! We stayed in a family studio and the size of the room is spacious. The breakfast is included and has many selections. I’d say Aston Hotel & Residences has one of the most comfortable beds I’ve stayed in (& I’ve stayed in many hotels all over the world, incl top hotels). Their bed is even more comfortable than our previous hotel in Sg. The water pressure from the shower is also a big plus. Overall, this hotel ranks as the best value for your bucks. If I go to Batam again, I’d definitely stay in this hotel without a doubt.

Reviewed December 22, 2022

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Dear Rosalie, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 23, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Marlene from Singapore
Group
Family Studio
Stayed 1 night in January 2023

Great hotel”

Good location as we had a driver at our disposal. Room was clean, comfortable and spacious. Staff were friendly, efficient and helpful. Breakfast spread was largely local food but delicious nonethless. Highly recommend esp for groups as we took a family studio which was 3 single beds and a studio for a couple. Family studio bathroom had a bathtub and separate shower and complimentary toiletries. Will definitely stay here again on my next visit.

Reviewed February 04, 2023

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Dear Marlene, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings, Aston Management

Responded February 09, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
sweelian from Singapore
Family with teens
Family Studio
Stayed 2 nights in January 2023

Spacious clean environment ”

Stayed on 2nd flr corner family room facing apartment. Couldn't really hear the early morning prayers as commented by many here. Likelihood blocked by the service apartment. Very big and spacious room with long bath and shower. Would come back again and ask for room facing apartment and low floor. Thoroughly enjoyed my 2 nights stay at such affordable rates that come with breakfast. Spread was good enough and different for both days on Monday and Tuesday.

Reviewed January 17, 2023

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Dear Sweelian, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Greetings, Aston Management

Responded January 20, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
Marlene from Singapore
Group
Studio
Stayed 1 night in January 2023

Friendly amd great service”

Location wise was not an issue as we had a driver at our disposal. Service staff at the reception were friendly, polite and efficient. Room was clean and comfortable, bathroom was huge. Unfortunately didn't have the time to try out the tub. Will definitely stay here again when we return.

Reviewed February 02, 2023

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Dear Marlene, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Greetings, Aston Management

Responded February 02, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
Hon from Singapore
Family with young children
Studio Style Twin Room
Stayed 2 nights in January 2023

Clean, good service and spacious!”

Travelled with big families and really enjoy staying at this hotel. First stay and never regret. Gonna stay at this hotel moving forward. Spacious and clean room and with good service. The hotel even have shuttle bus to malls. Had a great stayed during the festive days.

Reviewed January 25, 2023

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Dear Hon, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Greetings, Aston Management

Responded January 27, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
serene from Singapore
Family with teens
Studio Style King Room
Stayed 2 nights in December 2022

Best hotel”

Very convenient and accessible to all the nearby shopping malls and eatery!! Nagoya mall/Grand mall/BSC are all within walking distance but I booked a Batam driver instead . Went to Eco Edu Park, Tua Pek Gong temple/ GoKart rides/ Jetski rides / ATV Rides…all was fun and affordable. My individual recommendation if prologue wanna go for ATV rides, MUST go for DirtMud ATV rides instead of circuit.. more fun and thrill. Anyone looking for English speaking Batam driver can contact Sam @+62 813-7205-6072(very trustworthy man) who helps looked after our handbags, wallets and handphones..thumbs up for this fruitful trip.. will definitely book from Agoda again 😊

Reviewed December 28, 2022

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Dear Serene, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 30, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Norfaezan from Singapore
Family with young children
Family Studio
Stayed 2 nights in December 2022

Big room for families,value for money”

Great breakfast buffet spread. Really appreciate hotel’s effort to encourage guests to wear mask in an effort to ensure everyone’s health and safety. Staff was prompt with replies and room service was efficient. Kids love the pool but parents do need to keep an eye on the deeper end. Really appreciate the Pak security who stood nearby the pool to warn children to stay away from deeper pool even though it was not his job. He really took the effort to ensure safety is not compromised. We had 3 super single beds for a family of 4 and while both our kids got a bed each, hubby and I got to squeeze on one bed 😂 Clean rooms esp toilet,big bath tub.

Reviewed December 23, 2022

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Dear Norfaezan, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 27, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Shahdan from Singapore
Couple
Studio Style King Room
Stayed 4 nights in December 2022

Best location and good varities of breakfast”

Hotel location is great, nearby to shopping malls. Hotel stuffs are friendly and helpful. We like the breakfast as it comes with many varities. We can easily book for grab from the hotel lobby to go shopping malls which is a plus as not all hotels are allowed to do that. Only setback is we stayed at 9th floor and there is a gym at the 10th floor. Sometimes can heard loud bang sound, perhaps its from the gym where visitors doing heavy weight lifting. Overall, stay is great

Reviewed December 27, 2022

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Dear Shahdan, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 27, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Lionel from Singapore
Couple
Studio
Stayed 4 nights in December 2022

Excellent service and superb breakfast”

I really love the breakfast buffet as they have a wide variety range from western to indo cuisines. The hotel is really value for money and the staff provides quality service. We had reserve a shuttle ride one of the days and the staff helped us to reserve a morning timeslot. Not only that, they also helped to change our room from a smoking to a non smoking room on the 2nd day which I appreciate. Overall, really enjoyed my stay here, location is very near to Nagoya Hill and Grand Batam mall, very central.

Reviewed December 22, 2022

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Dear Lionel, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 23, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Siti from Malaysia
Couple
Studio Style King Room
Stayed 1 night in December 2022

Impressive hotel & comfy bed”

Really worth the money. Bed was so comfy and spacious room. They surprised us with slice of cake for our honeymoon stay. Good hospitality, staff also polite. Location also near Nagoya but not so walking distance. But it’s ok can get grab anywhere. Buffet breakfast impressed me. So many varieties. We really had sweet memories here and surely will repeat in the future. Keep it up!

Reviewed January 06, 2023

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Dear Siti, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded January 17, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
Lily from Singapore
Couple
Aston Suite
Stayed 2 nights in October 2022

Value for money!”

Booked a Suite for 2 nights and was blown away with the size of it. So big and so clean. There were 2 large TV, coffee machine, sofa, big bath room, etc. No complain at all for the room. Though not located in city center, its just few mins of car rides away and grab is easily available at very good rates. We paid as little as SGD1 to SGD3 to get around. However the breakfast was not fantastic, could definitely improve.

Reviewed November 02, 2022

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Dear Lily, Thanks for leaving us your review. We are thrilled that you loved your room experience. Your review reaffirms the hard work we put in every day, we will note your feedback regarding our breakfast choices. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded November 11, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
serene from Singapore
Family with teens
Studio Style King Room
Stayed 2 nights in December 2022

Best hotel”

Very convenient and accessible to all shopping malls(Grand mall/Nagoya mall/BSC etc) Awesome personal Batam driver that does all his job by ferrying us everywhere we wanna go. Simple English speaking Uncle Sam!! Thumbs up as he is an honest and responsible man who helps look after our bags, wallets and handphones while we do all our land and sea activities. For those who wants to get this driver for yr Batam trip, I highly recommend this Sam contactable @+62 813-7205-6072

Reviewed December 28, 2022

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Dear Serene, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 30, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Shalini from Singapore
Couple
Studio Style King Room
Stayed 2 nights in August 2022

Awesome stay! HIGHLY RECOMMENDED! ”

The Hotel is super clean and the room was big. The view is the city view. Breakfast buffet was awesome. Avoid going for breakfast around 10am, the close the buffet at 10.30 so Bette to go at 9am and enjoy the buffet. There whirlpool didn’t know until last day of stay so didn’t use it. Hotel has massage and it’s room service but not so good but prefer to go for those in the malls. And the bath tub is huge!

Reviewed August 16, 2022

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Dear Shallini, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded August 16, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
AzaRee from Singapore
Family with young children
3 Bedroom Apartment
Stayed 2 nights in October 2022

Pleasant holiday stay for family!”

Friendly staff and easy check in. I booked 2 of the same 3-bedroom apartment but was told such serviced apartment unit is only available 1 per floor for guest. The master bedroom aircon needs fixing as it isn't cooling as you expected it to be. All other rooms seem fine. As for the bedroom, the 3rd bedroom only has a single bed. No wardrobe. No smoking is allowed at the balcony and can be fine RP200,000 if caught. Overall, had a pleasant stay with good continental breakfast every morning!

Reviewed December 06, 2022

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Dear AzaRee, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. Also thank you for your feedback regarding our Aircon at master bedroom, we always do regular checking, we will check more often. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 09, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
miss from Malaysia
Couple
Studio Style King Room
Stayed 2 nights in December 2022

my parents love it”

omg my parents said this hotel was so good and amazing.. all the staffs are so friendly, big room, and nice breakfast. my mom likes the pancake tho haha. the room was clean and yeah everything is perfect. thankyou aston

Reviewed December 10, 2022

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Dear Miss, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 12, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Tuti from Singapore
Group
Studio
Stayed 2 nights in December 2022

Favourite place to stay”

My favourite place to stay every time I m in Batam.. the clean and spacious room The buffet spread love it so much … even recommended Aston to my friends and relatives… Aston will be their favourite place too..

Reviewed December 16, 2022

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Dear Tuti, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded December 17, 2022
Aston Batam Hotel and Residence
9.6
Exceptional
Higan from Singapore
Group
Studio Style Twin Room
Stayed 2 nights in January 2023

value for money with great location and amazing facilities”

I travelled in a group of 4, requested for connecting rooms and was given that at check in. Checking in was smooth, with free luggage storage provided, facilities were top-notch and it is very evident that the hotel is new as the room was clean with no visible defects. Breakfast spread was amazing with great variety. Really recommended for those looking for an affordable hotel at a convienient location. Only downside is the slight sewage smell after flushing the toilet, but that wasn't significant enough to ruin our experience as it goes away periodically.

Reviewed January 09, 2023

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Dear Higan, Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded January 17, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
noor from Singapore
Couple
Studio Style King Room
Stayed 2 nights in January 2023

Excellent experience ”

Best property in batam. Honest staffs. Left my black Samsung type c charger. Only realized after checked out 6hours later. Ms Pria able to arrange retrieval and passed to my Batam friend the next day. Appreciate the effort and honesty of housekeeper staffs. Kudos 👏

Reviewed January 20, 2023

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Dear Noor, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Greetings, Aston Management

Responded January 20, 2023
Aston Batam Hotel and Residence
10.0
Exceptional
Cheong from Singapore
Family with teens
2 Bedroom Apartment
Stayed 1 night in September 2022

Centralised Location”

The location of the hotel is good, about 5 minutes drive away to Nagoya Mall and 10 minutes to BCS Mall. Got upgraded to a 3 room apartment which was really nice of the staff, Yulia. Although the safe box not working, but overall my stay was a comfortable one and all the staffs were nice and welcoming. Thank you Aston👍

Reviewed September 05, 2022

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Dear Cheong, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards, Aston Management

Responded September 06, 2022
Aston Batam Hotel and Residence
10.0
Exceptional
Muhammad from Singapore
Group
Studio Style King Room
Stayed 1 night in February 2023

Aston Hotel & Residence”

Exceeded my expectations with all the malls just round the corner, friendly and polite staff and rooms which are huge and clean.

Reviewed February 06, 2023

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Dear Muhammad, Thank you for giving a good rating. We are very happy that you had a pleasant experience while at our hotel. We always put the experience and comfort of our guests as our priority, Your review helps us improve the services and facilities at our hotel. So we really appreciate your review and we look forward to welcoming you back. Warm greetings, Aston Management

Responded February 09, 2023
Aston Batam Hotel and Residence
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