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Guestroom, Aston Imperial Bekasi Hotel and Conference Center in Bekasi
Superior Room - Bed, Aston Imperial Bekasi Hotel and Conference Center in Bekasi
a hotel room with a large bed and a large window, Aston Imperial Bekasi Hotel and Conference Center in Bekasi
Lobby, Aston Imperial Bekasi Hotel and Conference Center in Bekasi
a bathroom sink with a vase of flowers on it, Aston Imperial Bekasi Hotel and Conference Center in Bekasi
a bathroom with a sink and a mirror, Aston Imperial Bekasi Hotel and Conference Center in Bekasi
a bathroom with a toilet, sink and mirror, Aston Imperial Bekasi Hotel and Conference Center in Bekasi

Removed from saved list

8.3

Excellent

984 reviews

984 reviews

Housekeeping12
Breakfast8
View4
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Taman Kota Bekasi 880 m
Blu Plaza 1.5 km
Taman Makam Pahlawan 1.6 km
Summarecon Mall Bekasi 2.5 km
Grand Galaxy Park Mall 3.6 km
Grand Metropolitan Mall 4.0 km
Go! Wet Water Adventure 8.7 km
Transera Waterpark 10.5 km
Hutan Kota Bekasi 11.1 km
Nearby landmarks
Bekasi Cyber Park 30 m
Guardian Mall Metropolitan 200 m
Celebrity Fitness 290 m
Funworld 290 m
Mega Bekasi 410 m
ACE Hardware 450 m
Taman Departemen Agama 490 m
Al Muhajirin Park 570 m
RS Mitra Keluarga Bekasi 600 m
RSIA Hermina Bekasi 620 m

Aston Imperial Bekasi Hotel and Conference Center

KH. Noer Ali Street Number. 177, West Bekasi - West Java, South Bekasi, Bekasi, Indonesia, 17148 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in South Bekasi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Summarecon Mall Bekasi. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

20 meters to Bekasi Cyber Park

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

BBQ facilities

Luggage storage

This property is in high demand!

15 travelers have booked today.

Value for money8.3
Distance to city center1 km
Location rating8.8
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport11.9 km

Rooms available at Aston Imperial Bekasi Hotel and Conference Center

Premier Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 4 single beds
Enter dates to see prices
Triple Economy Room
...
    Enter dates to see prices
    Junior Suite - PARKING,COFFEE & TEA,FREE WIFI
    ...
      Enter dates to see prices
      Junior Suite - Breakfast Tax Service charge is included in the rates
      ...
        Enter dates to see prices
        Room Classic
        ...
          Enter dates to see prices
          Cabin
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Aston Imperial Bekasi Hotel and Conference Center?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Aston Imperial Bekasi Hotel and Conference Center?

            Aston Imperial Bekasi Hotel and Conference Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Aston Imperial Bekasi Hotel and Conference Center has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bekasi with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Aston Imperial Bekasi Hotel and Conference Center?

            Start your mornings right, with the continental and buffet breakfast options offered at Aston Imperial Bekasi Hotel and Conference Center. Adults can enjoy breakfast offered with an additional charge of 128571 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Aston Imperial Bekasi Hotel and Conference Center?

            Aston Imperial Bekasi Hotel and Conference Center features an on-site restaurant for your dining convenience.

            What is the smoking policy at Aston Imperial Bekasi Hotel and Conference Center?

            Aston Imperial Bekasi Hotel and Conference Center does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

            What popular shopping places are close to Aston Imperial Bekasi Hotel and Conference Center?

            Aston Imperial Bekasi Hotel and Conference Center is located in South Bekasi area which features shopping places such as Grand Metropolitan Mall.

            See map

            Explore the neighborhood

            What people love about Aston Imperial Bekasi Hotel and Conference Center

            • 9.6

              Exceptional
              Cleanliness

              "Clean , good staff , delicious breakfast, Good Location"

              AWIKA

              |

              5 December 2022

            • 9.2

              Exceptional
              Cleanliness

              "This hotel is clean & elegant"

              Amel

              |

              23 June 2022

            • 9.2

              Exceptional
              Breakfast

              "The staff are friendly, many choice of breakfast, convenient location"

              Ristiyani

              |

              25 March 2023

            Property ranking|Compared to 301 Bekasi properties
            See all rankings
            Room comfort score
            7.4/10
            Room size
            43 sqm.
            Couples review score
            8.8/10
            Location score
            8.8/10
            Better than
            98
            %
            of Bekasi properties
            Bigger than
            98
            %
            of Bekasi properties
            Better than
            91
            %
            of Bekasi properties
            Better than
            88
            %
            of Bekasi properties
            Overall rating:

            8.3

            Excellent
            984 reviews
            Cleanliness
            8.5
            Facilities
            8.3
            Location
            8.8
            Read all reviews >
            What travelers say they love:
            View kamar nya the best, staff nya ramah
            Rijal from Indonesia
            Couple
            More about Aston Imperial Bekasi Hotel and Conference Center

            More about Aston Imperial Bekasi Hotel and Conference Center

            Aston Imperial Bekasi Hotel and Conference Center

            You'll love the exceptional convenience during your stay at Aston Imperial Bekasi Hotel and Conference Center, located right in the heart of the city center, with an easy access to everything in Bekasi. With its ideal location just 2.4 km from Summarecon Mall Bekasi, Aston Imperial Bekasi Hotel and Conference Center gives you easy and fast options for shopping, food, or basic needs without too much travel time.
            Take advantage of a wealth of unrivaled services and amenities at Aston Imperial Bekasi Hotel and Conference Center. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bekasi can be assisted with taxi and car hire services available.
            Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Aston Imperial Bekasi Hotel and Conference Center. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
            Smoking may only take place in restricted designated areas.
            Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
            You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


            Dining and things to do

            Wake up with no worries at Aston Imperial Bekasi Hotel and Conference Center, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
            The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
            Throughout the day, you can enjoy the activities offered at Aston Imperial Bekasi Hotel and Conference Center. The many offerings at Aston Imperial Bekasi Hotel and Conference Center ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.


            Around the property

            While in Bekasi, take some time to venture outside of Aston Imperial Bekasi Hotel and Conference Center. You're sure to want to visit Taman Makam Pahlawan located 1.5 km away, among the most sought-after photographs for anyone visiting Bekasi.


            Reasons to stay here

            Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
            Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 88% of other options in the city.
            This accommodation beats more than 98% of competition in the city on room comfort.

            Show less

            Amenities and facilities

            Excellent
            Facilities

            8.3

            Most talked about facilities

            Breakfast

            11 mentions

            Housekeeping

            6 mentions

            Food & Dining

            5 mentions

            Swimming Pool

            3 mentions

            Languages spoken
            • English
            • Indonesian
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Fitness center
            • Karaoke
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            Cleanliness and safety
            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Bar
            • BBQ facilities
            • Breakfast [buffet]
            • Breakfast [continental]
            • Coffee shop
            • Kitchen
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Air conditioning in public area
            • Concierge
            • Contactless check-in/out
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Food delivery
            • Grooming service
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoking area
            • Terrace
            For the kids
            • Family room
            Access
            • CCTV in common areas
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [on-site]
            • Rental car
            • Taxi service
            • Valet parking
            Available in all rooms
            • Air conditioning
            • Closet
            • Coffee/tea maker
            • Desk
            • Electric kettle
            • Free bottled water
            • Hair dryer
            • Individual air conditioning
            • In-room safe box
            • Linens
            • Mini bar
            • Non-smoking
            • Private bathroom
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Slippers
            • Telephone
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            • Wi-Fi [free]

            Food and dining

            Breakfast options
            • Asian
            • Continental
            • Halal
            • Buffet
            Restaurants on site
            Restaurant
            • Cuisine: Asian, Indonesian

            Location

            KH. Noer Ali Street Number. 177, West Bekasi - West Java, South Bekasi, Bekasi, Indonesia, 17148
            Excellent
            Location

            8.8

            Airports
            • Halim Perdanakusuma International Airport (HLP)
              11.9 km
            • Soekarno-Hatta International Airport (CGK)
              39.6 km
            Public transportation
            • Bekasi Railway Station
              1.4 km
            • Bekasi Terminal Bus Station
              2.4 km
            Hospital or clinic
            • RS Mitra Keluarga Bekasi
              600 m
            Shopping
            • Summarecon Mall Bekasi
              2.5 km
            Cash withdrawal
            • ATM
              190 m

            What's nearby

            Popular landmarks
            • Taman Kota Bekasi
              880 m
            • Blu Plaza
              1.5 km
            • Taman Makam Pahlawan
              1.6 km
            • Summarecon Mall Bekasi
              2.5 km
            • Grand Galaxy Park Mall
              3.6 km
            • Grand Metropolitan Mall
              4.0 km
            • Go! Wet Water Adventure
              8.7 km
            • Transera Waterpark
              10.5 km
            • Hutan Kota Bekasi
              11.1 km
            Nearby landmarks
            • Bekasi Cyber Park
              30 m
            • Guardian Mall Metropolitan
              200 m
            • Celebrity Fitness
              290 m
            • Funworld
              290 m
            • Mega Bekasi
              410 m
            • ACE Hardware
              450 m
            • Taman Departemen Agama
              490 m
            • Al Muhajirin Park
              570 m
            • RS Mitra Keluarga Bekasi
              600 m
            • RSIA Hermina Bekasi
              620 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-3 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 4-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • Bathtub is not available in all room types.
            • Any special request regarding bed configuration is subject to availability
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            • Reception open until12:00
            Getting around
            • Distance from city center1 km
            • Travel time to airport (minutes)60
            Extras
            • Breakfast charge (unless included in room price)128571 IDR
            The property
            • Number of bars/lounges1
            • Number of floors15
            • Number of restaurants1
            • Number of rooms 176
            • Year property opened2014
            • Most recent renovation2014
            Parking
            • Daily parking fee0 IDR

            Property announcements

            The property’s swimming pool and gym are currently closed until further notice.

            Reviews of Aston Imperial Bekasi Hotel and Conference Center from real guests

            Provided by verified guests of Agoda
            8.3
            /
            10
            Cleanliness8.5
            Facilities8.3
            Location8.8
            Room comfort and quality7.4
            Service8.4
            Value for money8.3
            High score for Bekasi
            Rating
            9+ Exceptional (116)
            8-9 Excellent (54)
            7-8 Very Good (75)
            6-7 Good (24)
            <6 Below Expectation (43)
            Time of the year
            Mar - May (68)
            Jun - Aug (53)
            Sep - Nov (65)
            Dec - Feb (126)

            Show reviews that mention 

            Showing 312 verified guest comments
            12345
            10.0
            Exceptional
            Diana from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in August 2019

            great breakfast, nice experience”

            as what you wish for staying at an expensive hotel. we stayed here due to the PLN electricity trouble. but, as always food at Aston hotel chain is always good, wide variety and simply delicious. keep up the good work.

            Reviewed September 05, 2019

            See room deals

            10.0
            Exceptional
            Taufan from Thailand
            Solo traveler
            Deluxe Room
            Stayed 1 night in February 2022

            Aston Bekasi”

            Very good place Very good staff Very good cleanless

            Reviewed March 25, 2022

            See room deals

            Dear Mr. Taufan, Greetings from Aston Imperial Bekasi Hotel & Conference Center... Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are always looking forward to welcoming you again on your next visit to Aston Imperial Bekasi Hotel & Conference Center. Sincerely, Felix DN Yunarwanto Front Office Manager

            Responded March 29, 2022
            Aston Imperial Bekasi Hotel and Conference Center
            10.0
            Exceptional
            Nicholas from Singapore
            Family with young children
            Superior Room
            Stayed 1 night in August 2019

            Great hotel”

            Breakfast is fantastic. Room is spacious and clean.

            Reviewed September 13, 2019

            See room deals

            10.0
            Exceptional
            Mark from South Korea
            Solo traveler
            Superior Room
            Stayed 1 night in January 2022

            Very Nice!”

            Great room as described. Nice pool and friendly staff! Thank tou.

            Reviewed February 19, 2022

            See room deals

            Dear Mr. Mark, Greetings from Aston Imperial Bekasi Hotel & Conference Center... Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are always looking forward to welcoming you again on your next visit to Aston Imperial Bekasi Hotel & Conference Center. Sincerely, Felix DN Yunarwanto Front Office Manager

            Responded February 21, 2022
            Aston Imperial Bekasi Hotel and Conference Center
            10.0
            Exceptional
            Rutam from Indonesia
            Family with teens
            Premier Room
            Stayed 1 night in November 2021

            Pelayanannya ramah ”

            Pelayannnya ramah , kamarnya juga bersih . Ok lah next time check inn lg di sini

            Reviewed November 09, 2021

            See room deals

            Kepada Yth Bapak Rutam, Salam hangat dari Aston Imperial Bekasi Hotel & Conference Center..... Terima kasih telah memberikan ulasan yang sangat bagus. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan dan pelayanan yang memuaskan, Staff kami pasti akan dengan senang hati membaca apa yang Anda tuliskan. Kami menempatkan pengalaman dan kenyamanan tamu-tamu kami sebagai prioritas kami, dan ulasan Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Jadi kami sangat berterima kasih atas ulasan Anda yang sangat baik. Kami senantiasa selalu menantikan kedatangan Bapak Rutam kembali di Aston Imperial Bekasi Hotel & Conference Center pada kunjungan selanjutnya. Terima kasih. Salam, Felix DN Yunarwanto Front Office Manager

            Responded November 09, 2021
            Aston Imperial Bekasi Hotel and Conference Center
            9.6
            Exceptional
            Lucky from Indonesia
            Couple
            Premier Room
            Stayed 1 night in April 2019

            As expected”

            We spent our short honeymoon here and we found this hotel, at the downtown and make us easy to go here and there. The facilities quiet good and we like the ambience.

            Reviewed August 24, 2019

            See room deals

            Dear Mr Lucky, We very much appreciate your comments regarding your stay at Aston Imperial Bekasi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jerry Rolando Sirait - General Manager

            Responded August 26, 2019
            Aston Imperial Bekasi Hotel and Conference Center
            10.0
            Exceptional
            SUBERNA from Indonesia
            Couple
            Superior Room
            Stayed 1 night in April 2021

            Nice view”

            Nice view in high floor

            Reviewed April 12, 2021

            See room deals

            Dear Mr. Suberna Greetings from Aston Imperial Bekasi Hotel & Conference Center... Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Your Sincerely, Jerry Rolando General Manager

            Responded April 12, 2021
            Aston Imperial Bekasi Hotel and Conference Center
            9.6
            Exceptional
            RIZA from Indonesia
            Family with teens
            Superior Room
            Stayed 1 night in February 2022

            No Kids playground”

            Unfortunately there is no kids playground. Other than that, everything is awesome

            Reviewed April 30, 2022

            See room deals

            Dear Mr. Riza, Greetings from Aston Imperial Bekasi Hotel & Conference Center... Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Regarding your comment about kids playground, we will evaluate this advice to our management. Hope that we will have solution for the convenience of all our guest during stay in the next future. Once again, thank you for your wonderful review and very good advice. We are always looking forward to welcoming you again on your next visit to Aston Imperial Bekasi Hotel & Conference Center. Sincerely, Felix DN Yunarwanto Front Office Manager

            Responded May 05, 2022
            Aston Imperial Bekasi Hotel and Conference Center
            9.6
            Exceptional
            FITRIA from Indonesia
            Family with young children
            Superior Room
            Stayed 1 night in July 2019

            Nice to stay here”

            Nice to stay here. Near to mall (s).

            Reviewed July 22, 2019

            See room deals

            Dear Ms Fitria, We very much appreciate your comments regarding your stay at Aston Imperial Bekasi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jerry Rolando Sirait - General Manager

            Responded July 24, 2019
            Aston Imperial Bekasi Hotel and Conference Center
            8.4
            Excellent
            Caroline from Indonesia
            Family with young children
            Family Room
            Stayed 1 night in December 2019

            All good”

            I came during peak season and have to wait until around 2.30 pm (more than 30 minutes waiting) since room was still under cleaning. Fortunately, my son can go to the pool while waiting. One cup was dirty with coffee stain. I asked room boy for cleaning the floor and extra towel for mat and he came so fast. Excellent service. Overall it was a nice experience in Aston. My input, during peak season perhaps you can manage the room set-up time by increasing your staff number, or else And perhaps one day you can expand your pool or equipped it with some child things facilities hehehe. Anyway, thank you Aston and Agoda. Best luck for you.

            Reviewed January 05, 2020

            See room deals

            8.8
            Excellent
            rizka from Indonesia
            Family with young children
            Superior Room
            Stayed 2 nights in September 2020

            Good time that time”

            My kids love it .. we request early check in becoz we are from bandung they said ok. Room was ok. The most complimentary is breakfast so many item and they change the menu for the next day. We would like to go back and spend the day with aston imperial bekasi. Thank you

            Reviewed November 14, 2020

            See room deals

            Dear Mrs. Rizka, Greeting from Aston Imperial Bekasi Hotel & Conference Center.... Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words! We are always looking forward to welcoming you again on your next visit to Aston Imperial Bekasi Hotel & Conference Center. Sincerely, Jerry Rolando General Manager

            Responded November 17, 2020
            Aston Imperial Bekasi Hotel and Conference Center
            8.8
            Excellent
            Doni from Indonesia
            Couple
            Premier Room
            Stayed 1 night in February 2022

            Ada yg perlu diperbaiki”

            Kamar bersih dan rapi. Tp dikamar mandi showernya ada yg belah trs kaca pemisah ruang shower terlalu kecil jd air banyak nyepret, bikin kamar mandi basah. Tp over all. Its nice to stay here

            Reviewed February 12, 2022

            See room deals

            Kepada Yth Bapak Doni Salam hangat dari Aston Imperial Bekasi Hotel & Conference Center..... Terima kasih telah memberikan rating yang bagus. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan. Mengenai ulasan Bapak tentang kaca pemisah ruang shower terlalu kecil akan menjadi evaluasi bagi kami untuk tetap memastikan kenyamanan tamu tamu kami. dan juga mengenai shower, kami informasikan juga bahwa kami langsung mengganti shower tersebut dengan kepala shower yang baru. Sekali lagi terimakasih atas ulasan bapak yang sangat membangun bagi kami demi kemajuan kami kedepannya. Kami senantiasa selalu menantikan kedatangan Bapak Doni kembali di Aston Imperial Bekasi untuk masa yang akan datang. Salam, Felix DN Yunarwanto Front Office Manager

            Responded February 16, 2022
            Aston Imperial Bekasi Hotel and Conference Center
            9.2
            Exceptional
            Amel from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in June 2022

            Good ”

            This hotel is clean & elegant

            Reviewed June 24, 2022

            See room deals

            Dear Mrs. Amel, Greetings from Aston Imperial Bekasi Hotel & Conference Center. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Yours Sincerely, Felix DN Yunarwanto Front Office Manager

            Responded June 27, 2022
            Aston Imperial Bekasi Hotel and Conference Center
            8.8
            Excellent
            Ananto from Indonesia
            Business traveler
            Superior Room
            Stayed 1 night in April 2021

            Hospitality”

            This place is very common if you want to relax, enjoy and sarisfy. Meal is delicious and healthy. I recommended it to enjoy it.

            Reviewed June 12, 2021

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            Dear Mr. Ananto Greetings from Aston Imperial Bekasi Hotel & Conference Center... Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are always looking forward to welcoming you again on your next visit to Aston Imperial Bekasi Hotel & Conference Center. Sincerely, Felix D Novian Front Office Manager

            Responded June 14, 2021
            Aston Imperial Bekasi Hotel and Conference Center
            8.4
            Excellent
            Novi from Indonesia
            Family with young children
            Superior Room
            Stayed 1 night in November 2018

            Nice hotel with strategic location.”

            Nice hotel with strategic location. Very clean. The bed is nice. The food is just okay. Hotel with access to mall, but the room is quiet and calm.

            Reviewed May 30, 2019

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            Dear Ms Novi, We very much appreciate your comments regarding your stay at Aston Imperial Bekasi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jerry Rolando Sirait - General Manager

            Responded July 12, 2019
            Aston Imperial Bekasi Hotel and Conference Center
            8.4
            Excellent
            Angie from Singapore
            Business traveler
            DELUXE. - Breakfast
            Stayed 2 nights in May 2019

            Friendly staff”

            Have always stayed in Aston whenever I'm in Bekasi area. This time round I had a broken door latch in my room and the service staff got it fixed for me quickly even though it was already night time. Really appreciate the good service!

            Reviewed May 27, 2019

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            Dear Ms ANGEL, We very much appreciate your comments regarding your stay at Aston Imperial Bekasi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jerry Rolando Sirait - General Manager

            Responded July 12, 2019
            Aston Imperial Bekasi Hotel and Conference Center
            8.0
            Excellent
            hysnani from Singapore
            Solo traveler
            Superior Room
            Stayed 4 nights in December 2019

            Near to kayuringin bus damri terminal”

            Accessible. Surrounded by malls around the vicinity. Many food options. U can take the damri bus from airport and if u dun have luggage, u can alight at the bustop right beside the hotel. With luggage, u alight at the last stop which is the bus terminal. Its a short walk to Aston by the back alleys

            Reviewed December 24, 2019

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            7.6
            Very good
            Kugan from Malaysia
            Couple
            Superior Room
            Stayed 8 nights in February 2020

            Generally a good Hotel....but”

            Here's some good things: 1. Extremely polite staff, all of them. 2. Clean room, comfy. 3. Near the CyberPark Mall which has KFC, Solaria, McDonals, Cinema. 4. Fast check in. Things I wasn't happy about: 1. Their food is full of beef, very less chicken and seafood (I don't eat beef). Even 2 out of their 3 spaghetti serving was beef. Ordered Chicken (western) at their lounge on 16 floor (the only chicken among all the beef food), the Chicken came with a source that included beef, super disappointed but they replaced it. Level 16 lounge service was super slow and poor although staff was polite. 2. Their Level 1 cafe serves breakfast and opens till 10pm. Food is boring and not so tasty. 3. There's a small cafe at Ground floor but its super hot (inside) and full of mosquito at night. Also very limited power source to charge your laptop. Wifi doesn't work well on laptop, limits connectivity on VPN. 4. Housekeeping entered my room twice despite I put up the DON'T DISTURB SIGN.

            Reviewed February 26, 2020

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            7.6
            Very good
            Davia from Australia
            Family with teens
            Superior Room
            Stayed 1 night in August 2019

            Clean, good location, very good breakfast, friendly staff but slow. ”

            Great variaty of breakfast and they taste good. Good location, clean room and bathroom, but you still can hear the traffic outside in your room. Very small fitness centre with old equipments. Friendly staffs but very slow. I asked a toilet roll, and had to wait for an hour after made 3 phone calls.

            Reviewed August 06, 2019

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            Dear DAVIA, We very much appreciate your comments regarding your stay at Aston Imperial Bekasi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We noted your concern regarding the slow respond of the staff, we will do maximize to make it better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jerry Rolando Sirait - General Manager

            Responded August 08, 2019
            Aston Imperial Bekasi Hotel and Conference Center
            8.0
            Excellent
            Hanum from Indonesia
            Family with young children
            Superior Room
            Stayed 1 night in March 2019

            Very good”

            There were 2 cocroaches when I will use the hair dryer, they're hiding in the hair dryer place, pls pay attention to the bathroom cleanlines.

            Reviewed March 18, 2019

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            Dear Mr/Mrs. Hanum, Greetings from Aston Imperial Bekasi Hotel & Conference Center... Thank you for choosing Hotel Aston Imperial Bekasi Hotel & Conference Center as your place to stay. It was an honor to welcome you here, we would like to say thank you for writing your feedback for us. We would like to sincerely apologize for the inconvenience that you have experienced during your stay with us 2 of cockroaches was hiding on the hair dyer, would you tell us room number you had stayed to made us easier do general cleaning with pest control. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are hope we still have a chance to serve you a better experience in the future at our hotel. Once again thank you very much and always looking forward to welcome you again in Aston Imperial Bekasi Hotel & Conference Center. Sincerely, Jerry Rolando General Manager

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