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Aston Karimun City Hotel
Deluxe Room - View, Aston Karimun City Hotel in Tanjung Balai Karimun
a hotel room with two beds and a television, Aston Karimun City Hotel in Tanjung Balai Karimun
Lobby, Aston Karimun City Hotel in Tanjung Balai Karimun
a large swimming pool in a large building, Aston Karimun City Hotel in Tanjung Balai Karimun
Fitness center, Aston Karimun City Hotel in Tanjung Balai Karimun
a bathroom with a sink, toilet and bathtub, Aston Karimun City Hotel in Tanjung Balai Karimun

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7.4

Very good

382 reviews

382 reviews

See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Seletar Airport 67.5 km
Singapore Changi Airport 74.7 km
Senai International Airport 75.7 km
Hang Nadim Airport 78.2 km
Raja Haji Fisabilillah Airport 122.8 km
Malacca International Airport 191.9 km
Japura Airport 193.5 km
Kuala Lumpur International Airport 271.9 km

Aston Karimun City Hotel

Jl. Pertambangan Tg, Tanjung Balai Karimun, Tanjung Balai Karimun, Indonesia, 29661 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Tanjung Balai Karimun part of Tanjung Balai Karimun, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Sauna

Currency exchange

Steamroom

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.
Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Spa

Cash withdrawal

Contactless check-in/out

Value for money7.4
Distance to city center2.1 km
Location rating7.6

Rooms available at Aston Karimun City Hotel

Deluxe Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Karimun Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Smoking allowed
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Karimun Suite Smoking
...
  • Room size: 56 m²/603 ft²
  • 1 king bed
Enter dates to see prices
Suite
...
  • Shower
  • 1 king bed
Enter dates to see prices
Premium Single Room
...
  • Shower
  • 1 single bed
Enter dates to see prices
Premium Triple Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What types of entertainment are available at Aston Karimun City Hotel?

Aston Karimun City Hotel offers karaoke while you stay at this property, offering travelers with entertainment value throughout your holiday here.

What types of facilities are offered for kids at Aston Karimun City Hotel?

While on vacation with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Aston Karimun City Hotel such as kids pool.

Does Aston Karimun City Hotel feature an option for contactless check-in and check-out?

At Aston Karimun City Hotel, travelers can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What are the property's policies for children's bedding at Aston Karimun City Hotel?

Aston Karimun City Hotel's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Aston Karimun City Hotel have?

Aston Karimun City Hotel has a total of 115 rooms.

How long do visitors generally stay at Aston Karimun City Hotel?

Verified past guests that have stayed at Aston Karimun City Hotel had an average nightly stay of 2 nights at this property.

What do past travelers like most about Aston Karimun City Hotel?

Past visitors that stayed at Aston Karimun City Hotel have given this property a rating of 7.726 for its outstanding service as the primary highlight for their stay.

What is the typical rating that verified Business travelers' have given to Aston Karimun City Hotel?

Verified business travelers that have stayed at this property have given Aston Karimun City Hotel an average rating of 7.2. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Aston Karimun City Hotel?

Verified couple travelers that have stayed at this property have given Aston Karimun City Hotel an average rating of 7.2. You can look up on more in depth customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Aston Karimun City Hotel?

The nearest airport to Aston Karimun City Hotel is Raja Haji Fisabilillah Airport, 123.0 km away.

See map

Explore the neighborhood

What people love about Aston Karimun City Hotel

  • 7.6

    Very good
    Staff 

    "Friendly staff, clean rooms."

    Jamie

    |

    27 May 2019

  • 9.2

    Exceptional
    Location

    "Nearby there are also food court and big convenience store."

    Mohd

    |

    5 March 2023

  • 8

    Very good
    Location

    "Best hotel with not bad location."

    hoat

    |

    15 September 2022

Overall rating:

7.4

Very good
333 reviews
Cleanliness
7.3
Facilities
7.3
Location
7.6
Read all reviews >
More about Aston Karimun City Hotel

More about Aston Karimun City Hotel

Aston Karimun City Hotel

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Aston Karimun City Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Tanjung Balai Karimun can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Aston Karimun City Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Aston Karimun City Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Aston Karimun City Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Aston Karimun City Hotel has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Aston Karimun City Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Aston Karimun City Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Housekeeping

6 mentions

Breakfast

5 mentions

Swimming Pool

4 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Indonesian
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Halal
Restaurants on site
Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jl. Pertambangan Tg, Tanjung Balai Karimun, Tanjung Balai Karimun, Indonesia, 29661
Very good
Location

7.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until14:00
  • Reception open until23:00
Getting around
  • Distance from city center2.1 km
Extras
  • Breakfast charge (unless included in room price)98000 IDR
The property
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 115
  • Room voltage220

Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

Reviews of Aston Karimun City Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.3
Facilities7.3
Location7.6
Room comfort and quality6.3
Service7.7
Value for money7.4
High score for Tanjung Balai Karimun
Rating
9+ Exceptional (32)
8-9 Excellent (14)
7-8 Very Good (24)
6-7 Good (18)
<6 Below Expectation (58)
Time of the year
Mar - May (27)
Jun - Aug (39)
Sep - Nov (37)
Dec - Feb (43)

Show reviews that mention 

Showing 146 verified guest comments
12345
9.6
Exceptional
Nik from Malaysia
Solo traveler
Premier Room
Stayed 2 nights in September 2022

Require Staff Training”

This is the only hotel with 'better facility' compare to other hotel at Tanjung Balai Karimun, which is the main reason i choose to stay here. Indeed it has restaurants, gym, spa, swimming pool, multifunction hall. In Term of location, It's convenient to access, with Hypermart, Karaoke, KFC, restaurants and also club located in the building and also nearby. On my second time staying, after Covid19 maybe due to untrained staff, It's getting quite haywire i.e. at the cafe im asking for half boiled egg but im getting full boiled egg and when complain the cafe staff just ignore about it, and suddenly close the cafe due to times up for breakfast. Wifi signal locked with Full Bar but no internet access at all. Asking for water kettle and after 1hour on the 2nd time calling than only the dirty water kettle was send to my room. Housekeeping also very slow in doing their job. Carrying the ASTON name, management should do something about it in order to regains guests trust maybe with guidance from well trained staff from another branch.

Reviewed September 19, 2022

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Dear guest Warm Greetings From ASTON Karimun... Thanks for your review comment sir, I'll fix it that problem and report to my management and thank you for choosing our hotel for your staying

Responded September 19, 2022
Aston Karimun City Hotel
10.0
Exceptional
Lee from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in September 2022

Best location access to variis mini Mart”

Accommodate with entertainment facilities ALL in One station best voice for family & solo travellers

Reviewed September 12, 2022

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Dear Guest Thank you for your review :)

Responded September 17, 2022
Aston Karimun City Hotel
9.2
Exceptional
Nik from Malaysia
Solo traveler
Premier Room
Stayed 2 nights in August 2022

August 2022 Visit”

This hotel previously is a one of the best hotel in town with all the great facilities, however during my last visit on 26th Aug 22, service are shocking.. Towel not ready until 4.30pm, Room not clean with reason "Do Not Disturb" signage was On (Which the switch is broken) and after cleaning all the amenities was not replace. Only one lady housekeeping working to cover two floors. The key card in My first room was not working unable to access, and after frontdesk assistant they replace with another room. WiFi signal was great but keep disconnected at 6th floor. Hopefully they can improve all this, as according to their Big Name "Aston"

Reviewed August 31, 2022

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Dear Guest Warm Greetings From ASTON Karimun, I do apologize about this problem, and sorry to late responded your complent, I'll follow up this problem to management and fix it this problem for so that it doesn't happend again in the future.

Responded September 03, 2022
Aston Karimun City Hotel
10.0
Exceptional
JAYABALAN from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in July 2022

Exceptional”

Very good service, nice staff.good break fast. Near bye Infront shopping mall.earsly can buy things.

Reviewed August 29, 2022

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Dear Guest Warm Greetings From ASTON Karimun, Thank you for choosing our hotel sir and thank you for nice review :)

Responded September 03, 2022
Aston Karimun City Hotel
10.0
Exceptional
stephen from Singapore
Solo traveler
Deluxe Room
Stayed 2 nights in November 2022

Good service ”

I wish to again

Reviewed January 21, 2023

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Dear Guest Warm Greetings From ASTON Karimun, Thank you for honest review and thank for choosing our hotel to your stay.

Responded February 21, 2023
Aston Karimun City Hotel
10.0
Exceptional
yan from Indonesia
Couple
Deluxe Room
Stayed 1 night in August 2022

mantap”

proses check in dan check out cepat,lokasi strategis kemana mana

Reviewed October 05, 2022

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9.2
Exceptional
Nik from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in October 2022

Rooms In Need Of Renovation”

Overall this hotel is superb however really in need of renovation - TV Channels not clear, phone line not connected, intermittent WiFi, Water leakage at the wall, Bad Shower Condition, However I still choose this hotel for my stay at Tanjung Balai

Reviewed October 26, 2022

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9.2
Exceptional
Nik from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in October 2022

In Need Of Renovation”

Overall this hotel is superb however really in need of renovation - TV Channels not clear, phone line not connected, intermittent WiFi, Water leakage at the wall, Bad Shower Condition, However I still choose this hotel for my stay at Tanjung Balai

Reviewed October 26, 2022

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8.0
Excellent
gobi from Singapore
Solo traveler
Deluxe Room
Stayed 2 nights in December 2022

Very good”

Very pleasant stay at hotel .breakfast was superb ' staff was friendly maje me feel comfortable

Reviewed January 02, 2023

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8.0
Excellent
Ianz from Singapore
Family with teens
Premier Room
Stayed 1 night in January 2023

Good hotel ”

Need to reopen rooftop bistro

Reviewed January 19, 2023

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Dear Guest Warm Greetings From ASTON Karimun, Well noted, Thank you for choosing our hotel and honest review

Responded February 21, 2023
Aston Karimun City Hotel
8.0
Excellent
hoat from Canada
Couple
Deluxe Room
Stayed 1 night in September 2022

Best hotel in Tj Balai ”

Best hotel with not bad location...reasonable breakfast.Tq

Reviewed September 16, 2022

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Dear Guest Thank you for your review :)

Responded September 17, 2022
Aston Karimun City Hotel
7.6
Very good
Acu from Malaysia
Couple
Deluxe Room
Stayed 2 nights in September 2022

Hotel review ”

Room Service slow & night have noise from pub disturbance when sleep

Reviewed September 19, 2022

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6.8
Good
Sennila from Singapore
Group
Deluxe Room
Stayed 2 nights in August 2022

Not at its best”

Last time I stay 3 years back. It was awesome but this time big disappointment. Toilet and tub not cleaned , almost looks like 20 yrs old. Room not cleaned properly. Break fast ok. Swimming pool ok.

Reviewed August 29, 2022

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Dear Guest Warm Greetings From ASTON Karimun, I do apologize about this problem, and sorry about the late responded your complent,we trying to fix it this problem.

Responded September 03, 2022
Aston Karimun City Hotel
6.8
Good
hoat from Canada
Couple
Deluxe Room
Stayed 1 night in September 2022

The best hotel in a small town”

You cannot go wrong as this could be the best one in town with plenty of parking. Reasonably price with breakfast...

Reviewed September 15, 2022

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Dear Guest Thank you for your review :)

Responded September 17, 2022
Aston Karimun City Hotel
6.0
ChaoJun from Singapore
Couple
Premier Room
Stayed 1 night in November 2022

Not good.”

Everywhere smelled like cigarettes, the Aircon generator was problematic and was loud the whole night. Loud music around 2-3am from their shady bar on the 4th floor was blazing throughout the whole building. Toilet was uncleaned - used mouthwash glass, hair found in bathtub, unreplenished amenities. Gym was pretty amazing though not gonna lie, but if I were to pick this hotel over Maxi just for the Gym, you'd be damn mad to think I'll do that ever again.

Reviewed November 13, 2022

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6.4
Good
Botak from Singapore
Solo traveler
Deluxe Room
Stayed 5 nights in December 2022

Toilet”

Need to be in good condition. The bidet spray pressure to low. There no hanging hook in the toilet.

Reviewed January 04, 2023

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Dear Guest, I do appologize about this problem,we'll fix it and do be better again

Responded January 24, 2023
Aston Karimun City Hotel
5.6
JAYABALAN from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in October 2022

I'm solo travel to Tg balai Hotel Aston.on date we 24-10-22.”

I'm not happy stay this hotel.not clean, toilet bath 🛁 and bathroom.2- days we stay room phone not working.i already complain but no body come to repair.break fast aslo not very good.

Reviewed October 26, 2022

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6.0
Aminuddin from Singapore
Couple
Deluxe Room
Stayed 3 nights in January 2023

Smoking”

Visitors are freely smoking in lift & lobby

Reviewed January 25, 2023

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Dear Guest Warm Greetings From ASTON Karimun, I'm sorry about this problem, I'll fix it this problem thank you for sharing this problem to us.

Responded February 21, 2023
Aston Karimun City Hotel
6.0
Reuben from Singapore
Solo traveler
Karimun Suite
Stayed 3 nights in August 2022

Bad stay”

Room service took 2 hrs everytime I ordered.buffet breakfast was super mediocre. Went to dine in at the rooftop bar but saw 3 huge rats running around

Reviewed August 13, 2022

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Dear Guest Warm Greetings From ASTON Karimun, I do apologize for this problems, I'll follow up this problem to management and fix it this problem for not happen again in the future.

Responded September 03, 2022
Aston Karimun City Hotel
6.0
Mohammad from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in August 2022

Best hotel in TBK”

Can't find better hotel in TBK so far.

Reviewed August 10, 2022

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Dear Guest Warm greetings From ASTON Karimun, Thank you for choosing our hotel for your staying Sir, and thank you for your review we'll do better again for next season.

Responded September 03, 2022
Aston Karimun City Hotel
12345
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