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Guestroom, Aston Lampung City Hotel in Bandar Lampung
Superior City View - Room plan, Aston Lampung City Hotel in Bandar Lampung
a view from a balcony of a city with palm trees, Aston Lampung City Hotel in Bandar Lampung
Lobby, Aston Lampung City Hotel in Bandar Lampung
a pool with a pool table and a tub in it, Aston Lampung City Hotel in Bandar Lampung
a bedroom with a large bed and a large window, Aston Lampung City Hotel in Bandar Lampung
a living room filled with furniture and a large window, Aston Lampung City Hotel in Bandar Lampung

Removed from saved list

7.7

Very good

709 reviews

709 reviews

Housekeeping17
View5
Food & Dining3
See map
See map

8.0

Excellent

Location rating score

Excellent location - 2 kilometers from city center
Parking
FREE
Popular landmarks
Condong Island 2.0 km
Thay Hin Bio Temple 2.9 km
Al Furqon Grand Mosque 3.3 km
Boemi Kedaton Mall 6.2 km
Mutun Beach 9.0 km
Pasir Putih Beach 12.5 km
Sari Ringgung Beach 13.7 km
Pulau Kelagian Island 22.5 km
Pahawang Island 27.5 km
Tanjung Putus Island 34.0 km
Nearby landmarks
Gunung Kunyit 1.1 km
Condong Island 2.0 km
Stadion Pahoman 2.2 km
Kolam Renang Stadion 2.3 km
Kolam Renang Anak 2.3 km
Begawi park 2.4 km
pohon 2.4 km
Mul Meghanai park 2.6 km
skinrachel clinic 2.8 km
Krakatau Monument 2.9 km

Aston Lampung City Hotel

Jalan Gatot Subroto No 81, City Center, Bandar Lampung, Indonesia, 35228 - See map

Make your best journey to Bandar Lampung with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the City Center part of Bandar Lampung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pasir Putih Beach. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Bar

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Luggage storage

Contactless check-in/out

This property is in high demand!

25 travelers have booked today.

Value for money7.9
Distance to city center3.5 km
Location rating8.0
Nearest airportRadin Inten II Airport (TKG)
Distance to airport24.8 km

Rooms available at Aston Lampung City Hotel

Superior City View
...
  • Room size: 23 m²/248 ft²
  • Smoking allowed
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite
...
  • Room size: 52 m²/560 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Sea View Room
...
  • Room size: 23 m²/248 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Presidental Suite
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite Room
...
  • Room size: 52 m²/560 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite King Suite
...
  • Room size: 52 m²/560 ft²
Enter dates to see prices

Frequently asked questions

Does Aston Lampung City Hotel offer shuttle service for getting around?

For your ease of travel around the city, Aston Lampung City Hotel provides None right at your doorstep making it easy for you to get to places smoothly.

Does Aston Lampung City Hotel offer spa services?

You can enjoy your stay at Aston Lampung City Hotel even more by making the most of the property's available spa services that are offered for all its guests to make your evening or night even better.

Does Aston Lampung City Hotel provide laundry services?

Yes! Aston Lampung City Hotel offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Does Aston Lampung City Hotel provide an option for contactless check-in and check-out?

At Aston Lampung City Hotel, travelers can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What public parks are close by Aston Lampung City Hotel?

While residing at Aston Lampung City Hotel, enjoy your early morning or evening wander at nearby park which include Begawi park, pohon, and Mul Meghanai park.

How many floors does Aston Lampung City Hotel have?

Aston Lampung City Hotel has a total of 7 floors.

How long do travelers typically stay at Aston Lampung City Hotel?

Verified past guests that have stayed at Aston Lampung City Hotel had an average nightly stay of 1 night at this property.

At what time of the year is Aston Lampung City Hotel most popular?

Aston Lampung City Hotel's most popular month where verified guests travelers have stayed the most is in July.

In which languages can Aston Lampung City Hotel's personnel communicate?

Aston Lampung City Hotel can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the average rating that verified Couples' have given to Aston Lampung City Hotel?

Past couple travelers that have stayed at this property have given Aston Lampung City Hotel an average rating of 7.9. You can look up on more descriptive customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to Aston Lampung City Hotel?

Past group travelers that have stayed at this property have given Aston Lampung City Hotel an average rating of 7.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What popular natural sightseeing destinations are close to Aston Lampung City Hotel?

Aston Lampung City Hotel is situated within City Center, which makes it ideally close to natural scenery including Condong Island.

See map

Explore the neighborhood

What people love about Aston Lampung City Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Clean and tidy room."

    Hadi

    |

    23 December 2021

  • 8

    Very good
    Cleanliness

    "Nice place, clean and value for money"

    Jonatha

    |

    10 October 2020

  • 10

    Exceptional
    Location

    "Strategic location to go to central place."

    Julia

    |

    16 November 2022

Property ranking|Compared to 246 Bandar Lampung properties
See all rankings
Room size
49 sqm.
Room comfort score
7.1/10
Couples review score
8.2/10
Service score
7.9/10
Bigger than
96
%
of Bandar Lampung properties
Better than
94
%
of Bandar Lampung properties
Better than
72
%
of Bandar Lampung properties
Better than
70
%
of Bandar Lampung properties
Overall rating:

7.7

Very good
709 reviews
Cleanliness
7.6
Facilities
7.5
Location
8.0
Read all reviews >
What travelers say they love:
Staff was very nice friendly and super helpful!
Eiline from Indonesia
Couple
More about Aston Lampung City Hotel

More about Aston Lampung City Hotel

Aston Lampung City Hotel

Make everyday special with all that Bandar Lampung has to offer with a stay at Aston Lampung City Hotel.
Aston Lampung City Hotel offers impeccable service and all the essential amenities to travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Bandar Lampung is made even more convenient with the taxi and shuttle services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Aston Lampung City Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Aston Lampung City Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms.
Aston Lampung City Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Aston Lampung City Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Aston Lampung City Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool.


Around the property

Be sure to visit some of the city's popular sights during your stay in Bandar Lampung. Find that special item or souvenir that will commemorate your trip to Bandar Lampung at Boemi Kedaton Mall located 6.1 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Bandar Lampung.

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Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Housekeeping

14 mentions

Breakfast

9 mentions

Swimming Pool

5 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Coffee/tea maker
  • Free bottled water
  • Individual air conditioning
  • Mini bar
  • Shower
  • Toiletries

Food and dining

Breakfast options
  • Asian
Restaurants on site
Azalea Restaurant
  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Gatot Subroto No 81, City Center, Bandar Lampung, Indonesia, 35228
Excellent
Location

8

Airports
  • Radin Inten II Airport (TKG)
    24.8 km
  • Soekarno-Hatta International Airport (CGK)
    169.7 km
Public transportation
  • Tanjung Karang
    4.3 km
  • Terminal Pasar Bawah
    4.3 km
Hospital or clinic
  • skinrachel clinic
    2.8 km
Shopping
  • Boemi Kedaton Mall
    6.2 km
Convenience store
  • Indomaret
    2.3 km
Cash withdrawal
  • ATM
    560 m

What's nearby

Popular landmarks
  • Condong Island
    2.0 km
  • Thay Hin Bio Temple
    2.9 km
  • Al Furqon Grand Mosque
    3.3 km
  • Boemi Kedaton Mall
    6.2 km
  • Mutun Beach
    9.0 km
  • Pasir Putih Beach
    12.5 km
  • Sari Ringgung Beach
    13.7 km
  • Pulau Kelagian Island
    22.5 km
  • Pahawang Island
    27.5 km
  • Tanjung Putus Island
    34.0 km
Nearby landmarks
  • Gunung Kunyit
    1.1 km
  • Condong Island
    2.0 km
  • Stadion Pahoman
    2.2 km
  • Kolam Renang Stadion
    2.3 km
  • Kolam Renang Anak
    2.3 km
  • Begawi park
    2.4 km
  • pohon
    2.4 km
  • Mul Meghanai park
    2.6 km
  • skinrachel clinic
    2.8 km
  • Krakatau Monument
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center3.5 km
  • Travel time to airport (minutes)63
The property
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 119
  • Year property opened2015
  • Most recent renovation0

Reviews of Aston Lampung City Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.5
Location8.0
Room comfort and quality7.1
Service7.9
Value for money7.9
High score for Bandar Lampung
Rating
9+ Exceptional (79)
8-9 Excellent (35)
7-8 Very Good (72)
6-7 Good (33)
<6 Below Expectation (86)
Time of the year
Mar - May (92)
Jun - Aug (57)
Sep - Nov (60)
Dec - Feb (96)

Show reviews that mention 

Showing 305 verified guest comments
12345
10.0
Exceptional
Julia from Indonesia
Couple
Superior City View
Stayed 8 nights in November 2022

Good hospitality with good price”

We stayed in Aston for 8 nights. Good staff- friendly and professional. Good food not only breakfast but room service was so good. Strategic location to go to central place. And we would like to thank you for the complementary lunch. We do appreciated so much for your hospitality. We would like to come back again in this hotel, someday. xx The Renner’s

Reviewed November 17, 2022

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Dear Julia, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded November 21, 2022
Aston Lampung City Hotel
10.0
Exceptional
Sari from Indonesia
Solo traveler
Superior Double or Twin Room
Stayed 1 night in January 2023

Nice hotel”

Lokasi strategis, hotel bersih, nyaman

Reviewed February 01, 2023

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Yang Terhormat Ibu Sari, Terimakasih telah tinggal di Aston Lampung City Hotel, dengan senang hati kami menunggu kedatangannya kembali. Salam Sejahtera Judi Effendy General Manager.

Responded February 01, 2023
Aston Lampung City Hotel
10.0
Exceptional
RATNA from Indonesia
Business traveler
Superior City View
Stayed 1 night in August 2022

good location hotel in town”

a budget choice hotel for a grup of business traveler like us

Reviewed August 08, 2022

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Dear Ibu Ratna, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded August 15, 2022
Aston Lampung City Hotel
10.0
Exceptional
Mega from Indonesia
Solo traveler
Superior Double or Twin Room
Stayed 1 night in December 2022

Great Hotel”

Kamar nyaman, staf ramah

Reviewed December 25, 2022

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Dear Ibu Mega, Terimakasih telah tinggal di Aston Lampung City Hotel, dengan senang hati kami menunggu kedatangannya kembali. Salam Sejahtera Judi Effendy General Manager.

Responded January 02, 2023
Aston Lampung City Hotel
10.0
Exceptional
Mohd from Malaysia
Business traveler
Superior City View
Stayed 1 night in December 2021

Good hotel”

Very good hotel n location

Reviewed May 29, 2022

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Dear Mohd, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded May 31, 2022
Aston Lampung City Hotel
10.0
Exceptional
Sherin from Indonesia
Couple
Superior City View
Stayed 1 night in December 2020

great hotel to stay”

affordable, the staff quiet fast responding to complains, and the room big too

Reviewed January 03, 2021

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Dear Sherin, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded January 24, 2021
Aston Lampung City Hotel
9.2
Exceptional
Deby from Indonesia
Family with teens
Superior Double or Twin Room
Stayed 1 night in January 2023

Good value”

Kamar bersih, staff ramah dan oxtail soup nya enak banget

Reviewed January 04, 2023

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Dear Deby, Terimakasih telah tinggal di Aston Lampung City Hotel, dengan senang hati kami menunggu kedatangannya kembali. Salam Sejahtera Judi Effendy General Manager.

Responded January 06, 2023
Aston Lampung City Hotel
9.6
Exceptional
Hadi from Indonesia
Business traveler
Superior City View
Stayed 1 night in December 2021

Exceptional”

Big parking lot. Clean and tidy room.

Reviewed December 24, 2021

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Dear Bapak Hadi, Terimakasih telah tinggal di Aston Lampung City Hotel, dengan senang hati kami menunggu kedatangannya kembali. Salam Sejahtera,

Responded January 05, 2022
Aston Lampung City Hotel
8.0
Excellent
Cicy from Indonesia
Business traveler
Superior City View
Stayed 1 night in September 2022

One of Best Stays in Lampung”

A bit disappointed at first, since when we checked in, the room was not available. But then when we returned in the afternoon, they gave us one of the best room facing the sea (bay view). The location is not in the center of the city, which I loved best.

Reviewed October 05, 2022

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Dear Cicy, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded October 07, 2022
Aston Lampung City Hotel
8.8
Excellent
Silvia from Indonesia
Family with teens
Superior City View
Stayed 1 night in March 2020

Fast and convenient”

Staff was great and helpful, very clean facilities

Reviewed March 31, 2020

See room deals

8.8
Excellent
Silvia from Indonesia
Family with teens
Superior City View
Stayed 1 night in January 2021

Great Price”

Great price with great quality, spacious parking lot

Reviewed March 26, 2021

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Dear Silvia, Thank you for the feedback Best Regards,

Responded November 26, 2021
Aston Lampung City Hotel
8.0
Excellent
Cicy from Indonesia
Business traveler
Superior City View
Stayed 1 night in September 2022

Another night at Aston Lampung”

As we requested the same room for another stay, they granted it, the same best bay view room.

Reviewed October 05, 2022

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Dear Cici, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded October 07, 2022
Aston Lampung City Hotel
8.0
Excellent
anggraeny from Indonesia
Family with young children
Superior City View
Stayed 2 nights in July 2022

Very good”

Lokasi cukup dekat dengan pusat kota, value for money, good standar aston

Reviewed December 01, 2022

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Dear Anggraeny, Terimakasih telah tinggal di Aston Lampung City Hotel, dengan senang hati kami menunggu kedatangannya kembali. Salam Sejahtera Judi Effendy General Manager.

Responded December 13, 2022
Aston Lampung City Hotel
8.4
Excellent
kumala from Indonesia
Couple
Superior Double or Twin Room
Stayed 2 nights in December 2022

Excellent”

The food is good

Reviewed December 27, 2022

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Dear Kumala, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded January 03, 2023
Aston Lampung City Hotel
8.4
Excellent
hendrik from Indonesia
Business traveler
Superior City View
Stayed 1 night in April 2021

Need to try!”

Perfect place for business trip.

Reviewed September 05, 2021

See room deals

Dear hendrik, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel

Responded September 24, 2021
Aston Lampung City Hotel
8.4
Excellent
GUNAWAN from Indonesia
Family with teens
Suite
Stayed 2 nights in May 2021

Good”

Lampu kamar kurang terang. Overall ok.

Reviewed December 17, 2021

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Dear Bapak Gunawan, Terimakasih telah tinggal di Aston Lampung City Hotel, dengan senang hati kami menunggu kedatangannya kembali. Salam Sejahtera,

Responded January 05, 2022
Aston Lampung City Hotel
7.6
Very good
susan from Indonesia
Group
Superior City View
Stayed 1 night in December 2020

Good location”

I thought ASTON brand suppose to be good, but this ASTON is different. Room smells old, towel and bed sheet not clean.. you can smell the damp. I got room facing road... can't sleep.. you can hear honk from vehicles all day

Reviewed December 25, 2020

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Dear Susan, Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the room smells,towel and bed sheet not clean will be looked into and we will do our best to rectify the issue. We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia.

Responded December 26, 2020
Aston Lampung City Hotel
8.0
Excellent
Jonatha from Indonesia
Business traveler
Superior City View
Stayed 1 night in August 2020

Nice Hotel in Lampung”

Nice place, clean and value for money

Reviewed October 10, 2020

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Dear Jonatha, Thank you for the feedback. Best Regards,

Responded November 26, 2021
Aston Lampung City Hotel
7.2
Very good
Ferry from Indonesia
Business traveler
Superior Double or Twin Room
Stayed 2 nights in December 2022

Dissapointed !”

Cons: Reserved double bed, provided twin bed No free drinking water inside room Dully towel in bathroom Noisy broken exhaust fan in bathroom Pros: Friendly staff Large parking area

Reviewed December 23, 2022

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Dear Ferry Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the bed Type and towel broken will be looked into and we will do our best to rectify the issue(s). We hope you will give us another chance to prove to you our standards of service. Best Regards,

Responded December 25, 2022
Aston Lampung City Hotel
6.4
Good
Jessica from Indonesia
Business traveler
Superior Double or Twin Room
Stayed 1 night in December 2022

Old hotel”

Humid room, bed sheets was not clean, this hotel needs a renovation at least!

Reviewed January 04, 2023

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Dear Jessica Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the bed sheets was not clean will be looked into and we will do our best to rectify the issue(s). We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia.

Responded January 06, 2023
Aston Lampung City Hotel
12345
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