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Swimming pool, Banyan Tree Phuket  in Phuket
Signature Two-Bedroom Pool Villa - View, Banyan Tree Phuket  in Phuket
a picnic table in front of a lake, Banyan Tree Phuket  in Phuket
Lobby, Banyan Tree Phuket  in Phuket
a man and woman standing on top of a beach, Banyan Tree Phuket  in Phuket
Swimming pool [outdoor], Banyan Tree Phuket  in Phuket
Swimming pool [outdoor], Banyan Tree Phuket  in Phuket

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8.8

Excellent

2,413 reviews

2,413 reviews

Breakfast24
Housekeeping20
Beach12
See map
See map

8.5

Excellent

Location rating score

Excellent location - 400 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea 6.1 km
Patong Beach 11.5 km
Bangla Road 13.0 km
Jungceylon Shopping Center 13.2 km
Freedom Beach 15.1 km
Karon Beach 16.8 km
Chaithararam Temple (Wat Chalong) 18.7 km
Big Buddha Phuket 20.4 km
Kata Beach 20.6 km
Nai Harn Beach 25.7 km
Nearby landmarks
Bang Tao Beach 400 m
Laguna Phuket Golf Club 710 m
Banyan Tree Golf Club 710 m
Canal Village Shopping Centre 980 m
Phuket International Horse Club 1.7 km
Oasis Spa Turquoise Cove 1.7 km
Bampot Kitchen & Bar 2.0 km
Milan Tailor Ltd 2.0 km
Tawai Thai Cooking School 2.1 km
Night market 2.2 km

Banyan Tree Phuket

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Thao part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

12 travelers have booked today.

Value for money8.6
Distance to city center15 km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport11.2 km

Rooms available at Banyan Tree Phuket

Exceptional
Room comfort & quality

9.1

Two-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Grand Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Signature Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Serenity 3-Bedroom Pool Residence
...
  • Pool view
  • Balcony/terrace
  • 2 king beds and 1 double be...
Enter dates to see prices
Three-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Banyan Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Grand Lagoon Pool Villa
...
  • Room size: 270 m²/2906 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
One-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Spa Pool Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Signature Pool Villa
...
  • Room size: 270 m²/2906 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Banyan Tree Phuket offer spa services?

You can benefit from your stay at Banyan Tree Phuket a lot more by benefiting from the property's available spa services that are offered for all its guests to make your evening far better.

What type of non-water sports and outdoor activities are available at Banyan Tree Phuket ?

Banyan Tree Phuket features a diverse set of non-water sport and outdoor activities such as golf course (within 3 km), bicycle rental, and tennis courts for guests to enjoy while remaining here.

Does Banyan Tree Phuket offer dry cleaning services?

Yes! Banyan Tree Phuket offers dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Banyan Tree Phuket ?

Banyan Tree Phuket has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Banyan Tree Phuket provide an option for contactless check-in and check-out?

At Banyan Tree Phuket, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What is the average travel time to the nearest airport from Banyan Tree Phuket ?

The average travel time to get from Banyan Tree Phuket to the airport is 20 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many rooms does Banyan Tree Phuket have?

Banyan Tree Phuket has a total of 217 rooms.

At what time of the year is Banyan Tree Phuket most popular?

Banyan Tree Phuket's most popular month where verified guests have stayed the most is in August.

What do local visitors think about Banyan Tree Phuket ?

Verified local visitors that have stayed at this property have given Banyan Tree Phuket an average rating of 9.3. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

See map

Explore the neighborhood

What people love about Banyan Tree Phuket

  • 9.6

    Exceptional
    Cleanliness

    "Beautiful resort houses with clean pools in all of the room type."

    KAR

    |

    5 May 2023

  • 10

    Exceptional
    Cleanliness

    "The room is clean and well designed."

    Feng

    |

    29 August 2022

  • 10

    Exceptional
    Location

    "Great location for a stroll to town…take the free shuttle to its furthest point and walk the rest to town."

    Ian

    |

    23 April 2023

Property ranking|Compared to 4,173 Phuket properties
See all rankings
Service score
9.4/10
Room comfort score
9.1/10
Cleanliness score
9.2/10
Couples review score
9/10
Better than
98
%
of Phuket properties
Better than
98
%
of Phuket properties
Better than
96
%
of Phuket properties
Better than
95
%
of Phuket properties
Overall rating:

8.9

Excellent
2,026 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.5
Read all reviews >
What travelers say they love:
Breakfast good as usual and staff always friendly and helpfu...
Qyum from United Kingdom
Family with young children
More about Banyan Tree Phuket

More about Banyan Tree Phuket

Banyan Tree Phuket

Treat yourself to a relaxing stay and all that Phuket has to offer with a stay at Banyan Tree Phuket .
Take advantage of a wealth of unrivaled services and amenities at Banyan Tree Phuket . Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phuket can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Banyan Tree Phuket .
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Banyan Tree Phuket offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Banyan Tree Phuket , where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Banyan Tree Phuket which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Banyan Tree Phuket . While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room and spa. The many offerings at Banyan Tree Phuket ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Banyan Tree Phuket gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling, non-motorized water sports and diving. You won't need to go far to play some water sports, with the convenience of watersports equipment rentals and canoes provided.
Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table, yoga room, tennis court and golf course on site. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Phuket. Sometimes the best vacation days are spent doing nothing. With Patong Beach located 12.7 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

This hotel's facilities score higher than 98% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

39 mentions

Breakfast

23 mentions

Food & Dining

20 mentions

Beach

15 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Thai
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Canoeing
  • Diving
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private bath
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bicycle rental [free]
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Private pool
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Saffron
  • Cuisine: Asian, Thai
  • Menu: Buffet
Watercourt
  • Cuisine: International
Taihei
  • Cuisine: Japanese
  • Menu: Buffet
Banyan Cafe
  • Cuisine: International, Thai
Lobby Bar
  • Cuisine: Asian, International, Local
Tre
  • Cuisine: Asian, International
Sands
  • Cuisine: American, Grill/BBQ, Mexican
  • Menu: Buffet

Location

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110
Excellent
Location

8.5

Airports
  • Phuket International Airport (HKT)
    11.2 km 29 min drive
  • Krabi International Airport (KBV)
    76.1 km 2.5 hour drive
Public transportation
  • Phuket Bus Terminal 2
    15.1 km 31 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    17.9 km
Hospital or clinic
  • Thalang Hospital
    4.9 km 20 min drive
Convenience store
  • Family Mart
    2.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Phuket FantaSea
    6.1 km
  • Patong Beach
    11.5 km
  • Bangla Road
    13.0 km
  • Jungceylon Shopping Center
    13.2 km
  • Freedom Beach
    15.1 km
  • Karon Beach
    16.8 km
  • Chaithararam Temple (Wat Chalong)
    18.7 km
  • Big Buddha Phuket
    20.4 km
  • Kata Beach
    20.6 km
  • Nai Harn Beach
    25.7 km
Nearby landmarks
  • Bang Tao Beach
    400 m
  • Laguna Phuket Golf Club
    710 m
  • Banyan Tree Golf Club
    710 m
  • Canal Village Shopping Centre
    980 m
  • Phuket International Horse Club
    1.7 km
  • Oasis Spa Turquoise Cove
    1.7 km
  • Bampot Kitchen & Bar
    2.0 km
  • Milan Tailor Ltd
    2.0 km
  • Tawai Thai Cooking School
    2.1 km
  • Night market
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Spa Pool Villa room category is reserved for adult to stay only and unable to add extra bed.
  • Children under 12 years are not allowed to stay in the room "Spa Villa with Private Pool and Unlimited Massage". Extra bed is not available for this room type either.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1900 THB
  • Distance from city center15 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)1500 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • License Id / Local Tax ID/ Entity Name0105534002581
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors2
  • Number of restaurants3
  • Number of rooms 217
  • Room voltage220
  • Year property opened1994
  • Most recent renovation2019
Parking
  • Daily parking fee0 THB

Reviews of Banyan Tree Phuket from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.1
Location8.5
Room comfort and quality9.1
Service9.4
Value for money8.6
High score for Phuket
Rating
9+ Exceptional (634)
8-9 Excellent (231)
7-8 Very Good (134)
6-7 Good (53)
<6 Below Expectation (58)
Time of the year
Mar - May (241)
Jun - Aug (326)
Sep - Nov (359)
Dec - Feb (184)

Show reviews that mention 

Showing 1,110 verified guest comments
12345
10.0
Exceptional
Connie from United States
Solo traveler
Veya Villa with Private Pool
Stayed 2 nights in April 2022

Exceptional”

This Banyan Tree is an older property but the location and facilities are fantastic. Their beach area has a shaded part under the trees for anyone who can’t sit out in the sun for too long. The gym and spa are top notch. There is a trolley/bus that takes you to the Laguna which has an assortment of restaurants and shops. Also perfect for golfers as there is a golf course on site. You are given a bicycle after checking-in which you can use to cycle around the resort. The private pool at the villa was deep and larger than typical one bedroom villas. The jacuzzi was an added bonus. Had a fantastic stay even as a solo traveler. I would recommend eating in town instead of eating at the resort.

Reviewed December 01, 2022

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Dear Connie I read your review and am so happy that you had a great time at Banyan Tree Phuket. I hope that you had a quality time with us. We look forward to welcoming you to Banyan Tree Phuket again in your future vacation. Thank you so much for your review. We truly appreciate and are glad that we are part of your memorable experience. On behalf of Banyan Tree Phuket, we wish you had a great vacation and hope you choose Banyan Tree Phuket for your sanctuary in the next vacation. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded December 09, 2022
Banyan Tree Phuket
10.0
Exceptional
Yazan from Kuwait
Couple
Banyan Pool Villa
Stayed 3 nights in September 2022

JUST PERFECT”

The perfect destination for a romantic getaway. Very secluded, everything is impeccably clean (rooms, facilities, spa, pools, etc..). The staff are top notch, so friendly, so kind and welcoming. We had an amazing experience my wife and I, and would definitely revisit the next time we’re in Phuket.

Reviewed January 01, 2023

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Dear Yazan Thank you so much for your review. We are truly glad that you had a great time at our hotel. Wishing you health, wealth, and happiness in the New Year ahead. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded January 02, 2023
Banyan Tree Phuket
10.0
Exceptional
Himanshu from India
Couple
Stayed 1 night in July 2022

The creme-de-la-creme of resorts in Phuket”

I have never been more enchanted while check-out from a resort than at the Banyan Tree Phuket. I booked a lagoon view vila and was upgraded to a spa pool vila. And boy-oh-boy, this was by far the best upgrade I had got in my life. The Spa Pool Vila stands majestically beautiful and felt like a palace of my own. The property overall is stunning and there is absolutely nothing to complain. The staff is super friendly (they accommodated all my requests), the restaurants serve delicious local and international cuisines, the rates are pretty much in line with the exquisite experience that you get and the memories are for a lifetime. My only regret is that I stayed here for just a night and couldn't spend more time in the dreamland. If ever I am travelling to Phuket again I am going to stay only at Banyan Tree.

Reviewed July 21, 2022

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Dear Himanshu, Thank you for taking the time to share your kind words and we are very delighted to read that our warm hospitality and attentive service culture creating such a memorable experience for your stay, highlighting our friendly staff and your private Spa Pool Villa, and all restaurants in our resort. We look for ward to your next visit to Phuket, and welcoming you back to Banyan Tree Phuket again. Best regards, Phattaraporn Nontamit Experience Manager

Responded August 01, 2022
Banyan Tree Phuket
10.0
Exceptional
Thomas from Singapore
Family with young children
Serenity Pool Villa
Stayed 2 nights in December 2022

Recommended for Family and Couple”

Banyan Tree has a wonderful feeling at the resort and also the whole neighourhood. We thoroughly enjoyed our stay at Banyan Tree. Please do not ignore my earlier error of No at the start of the survey

Reviewed February 01, 2023

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Dear Thomas Thank you so much for your review and we appreciate your stay a lot. I hope that you had a great vacation with us in Phuket. Look forward to seeing you soon at Banyan Tree Phuket, a sanctuary for the senses. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded February 01, 2023
Banyan Tree Phuket
10.0
Exceptional
Alexander from United Kingdom
Couple
Banyan Pool Villa
Stayed 7 nights in April 2022

Dream Resort”

We stayed at Banyan tree and it was fantastic! A dream resort. At first we did have some problems with our room as the air conditioning kept tripping, however they upgraded us to this most amazing pool Villa with a 10 metre or so pool. The staff were excellent and very attentive. The main pool was amazing and perfect for swimming laps. And the breakfast and restaurants were top notch - green Thai chicken curry a must at Saffron! A few people comment that the drinks and food are expensive, but that’s what you get when you stay in a one-of-kind 5 star resort. It’s worth it. Plus there is a world class golf course and on-site desk to book excursions. I will be back and after this stay I will always look out for Banyan resorts throughout the world. Thank you so much for making our stay so perfect and wish we stayed longer!

Reviewed May 08, 2022

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Dear Alexander, Thank you very much for your recent stay with Banyan Tree Phuket and taking the time to share your review to other traveler on Agoda. We highly appreciate your compliment feedback highlighting the attentive service from the team, breakfast and restaurants. Thank you once again for your trust in us and we all look forward to welcoming you back to Banyan Tree Phuket in many occasion. Best regards, Phattaraporn Nontamit Experience Manager

Responded May 12, 2022
Banyan Tree Phuket
10.0
Exceptional
Sean from Australia
Couple
One-Bedroom Villa with Private Double Pool
Stayed 5 nights in November 2022

Continuous outstanding service”

We have been staying at the Banyan Tree Phuket regularly for over 15 years, and always at a DoublePool Villa. It surpasses our expectations thanks to the care and attention of its staff and their professionalism. Over the past 16 years, we have observed several rude and inconsiderate guests showing disrespect to the wonderful Banyan Tree staff. If this is you, please don’t visit. If you are well behaved, you will be well treated and delighted.

Reviewed November 26, 2022

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Dear Sean "Welcome home" is the word that I would like to say to you first. We truly appreciate your feedback to our team. We do our best to make you and our guests receive the best experience from us. We hope that you enjoy this stay as you always do and we wish to welcome you back to DoublePool Villa again. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded November 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Suzanne from United States
Family with young children
Grand Two-Bedroom Pool Villa
Stayed 14 nights in August 2021

WONDERFUL EXPERIENCE”

i cannot say enough good things about our sandbox experience at Banyan Tree. We were lucky to get a 2 bedroom pool villa, so we had tons of space and our own little kitchen. Rooms were large and very comfortable. we loved the grounds and being able to bicycle around (they provided bikes). the staff were SO NICE AND KIND. THANK YOU to everyone we interacted with while we were there. we really felt welcomed. we have stayed in so many hotels i can't even count. this was a stand out experience in terms of service. bicycles could be better maintained. that's about the only suggestion i have.

Reviewed September 10, 2021

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Dear Suzanne Nam, Thank you for choosing Banyan Tree Phuket for your Sandbox program and taking the time to leave such a positive review and your kind words. As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for attentive service. I have already shared your comments with our entire team to serve as added motivation to continue delivering the highest standards of service. Thank you once again for staying with us. It would be our pleasure to welcome you back for your future escape to the Sanctuary for the Senses, Banyan Tree Phuket Best Regards, Phattaraporn Nontamit Experience Manager

Responded September 16, 2021
Banyan Tree Phuket
10.0
Exceptional
Khadija from Canada
Couple
Spa Pool Villa
Stayed 2 nights in May 2022

AMAZING STAY”

We were blown away by everything about this hotel. The villa we stayed in was clean, well taken care of and was so beautiful, exactly like the pictures. The staff were absolutely incredible, always being super helpful for everything we needed. The facilities and services were wonderful and the breakfast buffet was fantastic. Would definitely stay here again. Was worth the money for sure!

Reviewed May 25, 2022

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Dear Khadija, Thank you for your recent staycation with Banyan Tree Phuket. We highly appreciate you taking the time to review our hotel, highlighting our Spa Pool Villa, hotel facilities, breakfast buffet and our friendly and incredible staffs. This review will be definitely passed to the entire team to be their encouragement, and motivation. We can't wait to your next visit! Warmest regards, Phattaraporn Nontamit Experience Manager

Responded May 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Sushanth from Singapore
Family with young children
Serenity 3-Bedroom Pool Residence
Stayed 4 nights in May 2022

The best slice of heaven in Phuket !”

We were a family of 7 with young child and older couple and staying at the Serenity villa for 4 nights. The villa was beautiful, well-maintained with swanky facilities like hot tub jacuzzi and state of the art toilet (haha)! But seriously the staff of banyan tree were amazing with their smiling service and extra touch! The villa bbq by Dam and Vaishak was very well executed and cooked to perfection. Linki at the breakfast buffet & Lin (housekeeping) were other standout members of the staff who’s service was well-appreciated. All other staff like buggy drivers, receptionists were always helpful and MADE our holiday! Really really enjoyed our stay and were really sad to leave the property. Definitely worth the price and will go back! :)

Reviewed May 15, 2022

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Dear Sushanth, Thank you for sharing your experience with our hotel on this forum. We were so pleased to welcome you to our Serenity Three Bedroom Pool Residence and to read that everything lived up to delivering a truly memorable experience. This compliment feedback will definitely passed to the entire team to be their encouragement, especially, Vaishak, Dam, Linki and Lin. We look forward to welcoming you back to Banyan Tree Phuket on many future occasions. Best regards, Phattaraporn Nontamit Experience Manager

Responded May 26, 2022
Banyan Tree Phuket
10.0
Exceptional
Feng from Singapore
Family with young children
Banyan Pool Villa
Stayed 1 night in July 2022

The best resort in Phuket”

The resort is totally beyond our expectation. The room is clean and well designed. love the double pool villa and the spa. A very kids friendly resort. About the breakfast, love the kids corner and free flow of champagne for adults.

Reviewed August 30, 2022

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Dear Khun Feng Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Sukree Photisarach AD, Quality & Hygiene

Responded September 01, 2022
Banyan Tree Phuket
10.0
Exceptional
Feng from Singapore
Family with young children
Spa Pool Villa
Stayed 1 night in July 2022

The best hotel in Phuket”

The resort is totally beyond our expectation. The room is clean and well designed. love the double pool villa and the spa. A very kids friendly resort. About the breakfast, love the kids corner and free flow of champagne for adults.

Reviewed August 30, 2022

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Dear Khun Feng Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Sukree Photisarach AD, Quality & Hygiene

Responded September 01, 2022
Banyan Tree Phuket
9.6
Exceptional
RODNEY from Australia
Couple
Signature Pool Villa
Stayed 5 nights in December 2022

SIMPLY THE BEST”

Banyan Tree has been our regular Phuket favorite since it opened ...nothing's changed..still perfect with a variety of pool villa types with large grounds and grass ...the larger One Bedroom types have a separate living room...staff and food are second to none...no surprises!!! comfortable in every way unlike many of the other 5 star Phuket modern villa pool options....just stay here.

Reviewed December 24, 2022

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Dear Rodney Thank you so much for your review and compliment on us. It is an honor to have you spend your quality time with us at Banyan Tree Phuket. As a season's greeting, Whatever is beautiful. Whatever is meaningful. Whatever brings you happiness. May it be yours this holiday season and throughout the coming year. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded December 25, 2022
Banyan Tree Phuket
10.0
Exceptional
John from United Kingdom
Couple
Veya Villa with Private Pool
Stayed 7 nights in May 2022

Veya ”

Words cannot be typed that sun up our 1 week stay at the Banyan Tree Veya. The best hotel in the whole of Thailand. Everything was 10/10 and the Veya wellness experience was unbelievably amazing. The staff at reception/dinner/lunch/massages were exceptionally kind, thoughtful and helpful. Honestly I didn’t want to write a review on the Veya as I want to keep it a secret! Thank you so much for an amazing week and we will see you soon. John & Fern

Reviewed May 29, 2022

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Dear Khun John & Khun Fern, On behalf of the Veya team, I would like to thank you for choosing Banyan Tree Veya for your wellbeing journey. We highly appreciate for your kind comments about the whole wellbeing experience created by our expert practitioners and the entire team. Thank you once again for writing another review to share your experiences to other traveler on Agoda. We all look forward to welcoming you back to your wellbeing hub at Banyan Tree Veya. Warmest regards, Phattaraporn Nontamit Experience Manager

Responded June 01, 2022
Banyan Tree Phuket
10.0
Exceptional
SOOYOUNG from South Korea
Couple
Signature Pool Villa
Stayed 2 nights in January 2023

Great memories”

So nice and kind people Perfect condition of room Everything is alright

Reviewed January 27, 2023

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Dear Sooyoung Thank you so much for your compliment on our hotel. I hope you have a great time with us and we look forward to welcoming you to Banyan Tree Phuket again. Best regards, Sukree Photisarach Banyan Tree Phuket

Responded February 01, 2023
Banyan Tree Phuket
10.0
Exceptional
Sarah from Malaysia
Couple
Serenity Pool Villa
Stayed 4 nights in May 2022

Best resort with lots of activities ”

Our best stay so far in Phuket and the hotels have lots of complimentary activities. Love this hotel and can't wait to come back again!

Reviewed November 11, 2022

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Dear Sarah We appreciate your time to review us on Agoda. We hope you had a great time with us and wish to welcome you to our hotel again. Best regards, Sukree Photisarach Asst. Director, Quality & Hygiene Banyan Tree Phuket

Responded November 18, 2022
Banyan Tree Phuket
10.0
Exceptional
Alissa from Canada
Couple
Grand Lagoon Pool Villa
Stayed 7 nights in November 2021

Incredible stay”

The hotel staff are amazing. Very clean rooms. While some of the villas might be very slightly dated, the exceptional details and service make up for it. One of my best stays globally. Thank you to everyone at Banyan Tree!

Reviewed November 11, 2021

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Dear Alissa, Thank you for taking the time to leave such a positive review and your kind words, I know future guests to Banyan Tree Phuket will find your feedback most useful. We were so pleased to welcome you to our Grand Lagoon Pool Villa, and to learn that everything lived up to delivering a truly memorable experience by our entire team. I will ensure your kind comments are shared with my colleagues and management team. Thank you once again for choosing us, We hope to welcome you back to Banyan Tree Phuket on many future occasions. Warmest regards, Phattaraporn Nontamit Experience Manager

Responded November 29, 2021
Banyan Tree Phuket
10.0
Exceptional
Agustinus from Indonesia
Couple
Stayed 2 nights in May 2022

Top notch Service”

The hospitality is excellent. breakfast variety is good. The hotel has a beach nearby and can be accessed by bike / golf car provided. I booked for lake villa, unfortunately the pool is not as private as I expected. But over all I would stay here again, but in different type of villa.

Reviewed July 13, 2022

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Dear Agustinus, Thank you for choosing Banyan Tree Phuket and sharing your experience with us on Agoda We appreciated for your kind words and we are very delighted to read that our warm hospitality and attentive service culture creating such a memorable experience for your stay, highlighting services, variety of breakfast and hotel facilities. Readings your villa type is Banyan Lagoon Pool Villa, the pool is face to the lagoon view so there is open area to over look the lagoon view, but you could close the curtain at the Thai Sala. However we are can recommend Banyan Pool villa or Serenity Pool Villa where is more privacy. Dear Agustinus, Thank you for choosing us for your island holiday, and we all look forward to welcoming you back to the Sanctuary for the Senses, Banyan Tree Phuket in your many special occasion. Best regards, Phattaraporn Nontamit Experience Manager

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Banyan Tree Phuket
10.0
Exceptional
Raymond from Thailand
Couple
Banyan Pool Villa
Stayed 7 nights in May 2021

Exceptional boutique resort for couples!”

We are enjoying our stay immensely! The pool villa is private, clean, and has amenities that I did not even think of (heated toilet seat!). Staff is awesome, breakfast was fantastic, and very quiet. It's sad that there are so few tourists but we try to help where we can.

Reviewed May 02, 2021

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Dear Raymond, Thank you for choosing Banyan Tree Phuket for your recent staycation! We do appreciate you taking time to give us your 10 scores rating and share the lovely review, highlight our services, staff, villa facilities and the splendid breakfast. We are thrilled to read you enjoy your stay! We can't wait to welcome you back soon! Best regards, Phattaraporn Nontamit Experience Manager

Responded May 03, 2021
Banyan Tree Phuket
10.0
Exceptional
Orapin from Thailand
Couple
Banyan Pool Villa
Stayed 1 night in April 2021

Everything Excellent Service”

Everybody will friendly and excellent services in everything all around you at the Banyan Tree Phuket Hotel. Nice and beautiful room and location Cleanliness and comfortable room. Food, dessert and beverage are good taste.

Reviewed April 05, 2021

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Dear Khun Orapin, Thank you for your review after your staycation at Banyan Tree Phuket. We highly appreciate for your kind comments about our resort and services We look forward to welcoming you back to Banyan Tree Phuket! Best Regards, Phattaraporn Nontamit (Experience Manager)

Responded April 06, 2021
Banyan Tree Phuket
10.0
Exceptional
Don from Thailand
Couple
Banyan Pool Villa
Stayed 2 nights in January 2022

Super place”

It was an amazing experience! The service was top notch, everyone was always greeting and friendly, very welcoming. The food was out of this world; chef Mattias and his team did a great job in preparing everything meticulously and the crème brûlée was one of the best I ever had!

Reviewed January 12, 2022

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Dear Mr. Don, Thank you for choosing Banyan Tree Phuket for your recent staycation! We do appreciate you taking time to give us your 10 scores rating and share outstanding review. As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for warm, attentive service. I have already shared your comments with Chef Mattias as well as the entire team to serve as added motivation to continue delivering the highest standards of service. I do hope that our dedicated service extended by our friendly and attentive associates and the delicious crème brûlée will bring you back to us in the near future. We look forward to welcome you back to Banyan Tree Phuket in the near future. Best regards, Phattaraporn Nontamit Experience Manager

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