Base Serviced Apartments - Sir Thomas Street
Strategically situated in Liverpool City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Albert Dock Liverpool. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Check-in/out [express]
Car park [nearby]
Smoke-free property
Cashless payment service
Professional-grade sanitizing services
Fire extinguisher
Non-smoking rooms
Good overall value”
Great service and value for money, although the room was not what we expected when they say its an apartment we did expect it to be an apartment with a living room and separate bedroom, what you actually get is just a room with an en-suite shower/toilet. So in that respect we were a little disapointed. Great location not far from lime street station, although you do have to pick the keys up at their office which is on the other side of town. Lucky you do not have to return keys to office you drop them in box downstairs. So its a bit of messing about. The room was clean and tidy, although you could do with more milk and sugar, you only get enough for 2 cups each and the quality of the coffee is basic. The mattress was rather firm so could not really get comfortable. But overall was good value stay. But do be aware that there are no lifts so if you can't manage stairs this place is not for you.
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Hi there, thanks for staying with Base and for your feedback. It seems that you've booked a double room at our Sir Thomas Street location rather than a serviced apartment. Whilst Base provide Serviced Apartments we are also pleased to offer double rooms at this location so I apologise if there was a confusion in the booking process. We appreciate you taking the time to leave your thoughts and we'd be pleased to have you back in the future. Kindest regards, Rebecca.
Excellent”
Bit of a trek from the main office to Sir Thomas Street but once there spot on.
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Excellent”
From the point of contacting Base to confirm booking, to checking in, checking out and spending 2 nights in the property everything was excellent ! Central to everything, clean and a great three bedroom apartment with each room an en-suite.. Would not think twice about booking again !
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Good location Good view on the top of apartment”
Too far from office (for check in ) to apartment. If you have not car may be not comfortable after check in. My family have many luggage and got the room on fifth floor and no lift ... Too tired
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Nice apartment - weird 3rd bedroom”
The apartment is very nice and spacious but be aware the third bedroom gives no privacy - it is effectively open plan, with no door or partition from the main living areas
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Hi there, thank you for choosing Base and for leaving your feedback. We're glad you enjoyed your stay and we hope to see you again in the future. Kind regards, Rebecca.
Exceptional”
Stayed in the penthouse. Be prepared for the strenous climb up the staircase. No lift.
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Hi Muhammad, thanks for leaving a review and choosing to stay with BASE. We are glad you enjoyed the apartment. We make it clear to guests in the apartment description that this building does not have a lift. Sorry if this was an issue. Kind regards, Ffion.
poor maintenance, the corridor stinks”
The stinking corridor , doors in poor condition they do not lock properly and easily, they charge you big amount(4 times of your room rent) of pre- authorization amount from your card fearing you might break something or loose keys, which is quite annoying.you have to collect keys from their branch at Duke street which is further a problem.
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Good accommodation but key pickup is a hassle.”
Booked through Agoda but I did not see any mention of the requirement to check in at a different location about a mile away, which was quite a hassle on foot with a big heavy bag. If it was raining I would be even more annoyed! Was informed about this as a "special note" after booking with no refund policy. Probably Agoda to blame I feel.
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Perfect city centre location for adult group”
Staff were really friendly and helpful.
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Thanks for staying with Base. We're really glad you enjoyed your stay and we've passed on your kind feedback to the team. It would be great to have you back. Kind regards, Rebecca.
Don't foget your earplugs ”
Very noisy - the room is on the first floor above a bar - there are buses constant going past your window and there's no double glazing - ear plugs are a must
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Terrible - no sleep!!!”
A taxi ride from the check in desk, directly above a pub, not ideal for a baby! Which they knew we were bringing with us. 29 degrees in the room, without aircon so had to open the windows (again above a busy pub, so you can imagine the noise) Also... blood on one of the pillow cases?! Really?! Don’t do it!!! Certainly not with a small family.
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Hi Dan, firstly let me say thank you for choosing to stay with Base. I can see from your booking that a member of the team has been in touch with you in regards to your stay. Let me take this opportunity to also apologise about your experience with Base. We do advertise that our Sir Thomas Street apartments are in a vibrant area of the city however I completely agree with you in that being informed about the pub below is something that should have been communicated with you prior and I can see this is why the team have been in touch to discuss your booking. If you do consider returning then please take a look at our more family orientated areas of the city which are quieter and would maybe more suitable for yourself. I hope that you had a great time in Liverpool and a safe trip home. Thanks, Rebecca.
Liverpool Trip”
Great location, facilities excellent. Central to all shops bars and restaurants. However poor quality of sleep. Very noisy all night.
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Exceptional”
Large spacious place with 3 separate rooms and attached toilets. However building has no lifts so as we were travelling with large suitcases, it was a hassle to bring them up and down the steep steps. We also had to go to another office to collect the keys before heading to the actual building.
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Good location ”
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ใจกลางเมืองลิเวอร์พูล”
ใกล้แหล่งชอปปิ้ง เดิน1-2นาทีเจอ ข้อเสีย ตอนเช็คอินต้องเดินไปเช็คอินเพื่อเอาคีย์การ์ดที่ออฟฟิศซึ่งไกลจากโรงแรมที่พัก ประมาณ1 km ทางโรงแรม ต้องใช้เครดิตการ์ดการันตีตัวห้องด้วย 100 ปอนด์
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Отличные апартаменты”
Площадь апартаментов для Англии огромная. 3 полноценные спальни, каждая со своим санузлом, чайник/чай/кофе/печенье в каждой комнате, фен тоже есть во всех комнатах. Кухня оборудована полностью, разве что кухонного комбайна нет. Апартаменты полностью соответствуют заявленным фото. Очень качественно и стильно все сделано. Рядом в сквере муниципальная парковка: с 7-18 1.8 фунта/час, с 18-24 0.8 фунта/час, с 24-7 утра-бесплатно.
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