Exterior view, Batam City Hotel in Batam Island
Grand Executive - Guestroom, Batam City Hotel in Batam Island
Restaurant, Batam City Hotel in Batam Island
Batam City Hotel
Lobby, Batam City Hotel in Batam Island
Batam City Hotel
Restaurant, Batam City Hotel in Batam Island

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7.9Very good

4,897 reviews

4,897 reviews

Location 8.7
Value for money 8.1
Service 8.0
Room comfort and quality 7.9
Cleanliness 7.7
Facilities 7.4
See map

8.7Excellent

Location rating score

Excellent location - 1.01 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Batam City Square
40 m
Batam City Mall
50 m
Inkai Indoor Sport Hall
130 m
Pasar penuin
420 m
Popular landmarks
Tua Pek Kong Temple
740 m
Jabal Arafah Mosque
810 m
Funworld Nagoya Citywalk Batam
1.3 km
Nagoya Hill Shopping Mall
1.5 km
Maha Vihara Duta Maitreya Temple
2.2 km
Closest landmarks
Klinik BP Batam Baloi
390 m
Grand Batam Shopping Centre
490 m
RS Ibu Dan Anak Permata Hati
580 m
Dr Nick Dental Care
580 m
Rumah Sakit St Elisabeth
630 m
2023

Batam City Hotel

Komp. Penuin center Blok OB No 1-7, Nagoya, Batam Island, Indonesia, 29432 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Nagoya part of Batam Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nagoya Hill Shopping Mall. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

740 meters to Tua Pek Kong Temple

Front desk [24-hour]

Great Breakfast

Great View

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Hot tub

Luggage storage

Cash withdrawal

This property is in high demand!

23 travelers have booked today.

Value for money8.1
Distance to city center6.8 km
Location rating8.7
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport12.0 km

Rooms available at Batam City Hotel

Very good
Room comfort & quality

7.9

Grand Executive
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Junior Suite
...
  • Room size: 31 m²/334 ft²
  • Park view
  • 1 double bed and 1 single b...
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Executive Business
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 2 single beds or 1 double b...
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Grand Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
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Premier Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices

Frequently asked questions

Does Batam City Hotel have bars on the premises?

Experience your holiday getaway the greatest way possible with Batam City Hotel's bar and nightclub accessible right in front of your doorstep for when you need a drink or two.

Is car parking available at Batam City Hotel?

Batam City Hotel offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What was the average room rate for Batam City Hotel been in the past month?

The average room rate for Batam City Hotel in the past month is 416823.01 IDR, compared to city's average of 464352.72 IDR.

In which languages can Batam City Hotel's employees communicate?

Batam City Hotel can communicate up to 3 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about Batam City Hotel's food?

64.0% of our verified customer ratings have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Batam City Hotel down in the review.

What is the average rating that verified Families with young children have given to Batam City Hotel?

Past families with young children that have stayed at this property have given Batam City Hotel an average rating of 7.6. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Batam City Hotel?

Verified group travelers that have stayed at this property have given Batam City Hotel an average rating of 7.9. You can find more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Batam City Hotel?

Past local visitors that have stayed at this property have given Batam City Hotel an average rating of 8.3. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

What popular shopping destinations are in close proximity to Batam City Hotel?

Shopping options in Batam City Hotel’s Nagoya neighborhood includes Nagoya Hill Shopping Mall, Diamond City Mall, and Harbour Bay Mall.

What time is check-in and check-out at Batam City Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

What people love about Batam City Hotel

  • 10

    Exceptional
    Cleanliness

    "Cleanliness was impeccable."

    Taufiq

    |

    1 October 2023

  • 9.6

    Exceptional
    Cleanliness

    "Happy with all around cleanliness especially the room."

    Steven

    |

    25 September 2023

  • 7.2

    Very good
    Location

    "Good location, and nearby A2 food court and 2 shopping mall"

    HAI

    |

    10 October 2023

Property ranking|Compared to 666 Batam Island properties
Room comfort score
7.9/10
Location score
8.7/10
Room size
26 sqm.
Cheapest price score
Better than
97
%
of Batam Island properties
Better than
88
%
of Batam Island properties
Bigger than
86
%
of Batam Island properties
Better than
83
%
of Batam Island properties
More about Batam City Hotel

More about Batam City Hotel

Batam City Hotel

Take a good wander and unveil the wonder of Batam Island with a stay at Batam City Hotel. Lots to get done? Waste no time when you're just 1.5 km from Nagoya Hill Shopping Mall. Batam City Hotel lets you take quick trips for travel supplies, souvenirs, or locally made gifts
Enjoy all that Batam City Hotel has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
Packing light is possible at Batam City Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Batam City Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Batam City Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Batam City Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Fill your days with the array of activities and facilities offered at Batam City Hotel. End your days in total relaxation with a visit to the massage, located right at the hotel. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience Batam Island like a true local. Conveniently close to Batam City Hotel only 8.7 km away is the Nongsa Pura Ferry Terminal, giving you fast access to water-based transport to other attractions and day trips.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Ranking higher than 88% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Breakfast

101 mentions

Housekeeping

64 mentions

Food & Dining

35 mentions

Internet

15 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Halal

Location

Komp. Penuin center Blok OB No 1-7, Nagoya, Batam Island, Indonesia, 29432
Excellent
Location

8.7

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    12.0 km 22 min drive
  • Singapore Changi Airport (SIN) - Singapore
    25.9 km
Public transportation
  • Port of Batam Centre
    5.0 km
Hospital or clinic
  • Klinik BP Batam Baloi
    390 m
Shopping
  • Nagoya Hill Shopping Mall
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tua Pek Kong Temple
    740 m
  • Jabal Arafah Mosque
    810 m
  • Funworld Nagoya Citywalk Batam
    1.3 km
  • Nagoya Hill Shopping Mall
    1.5 km
  • Maha Vihara Duta Maitreya Temple
    2.2 km
  • Harbour Bay Mall
    2.8 km
  • Mega Mall Batam Centre
    5.0 km
  • Nongsa Pura Ferry Terminal
    8.7 km
  • Barelang Bridge
    16.8 km
Nearby landmarks
  • Batam City Square
    40 m
  • Batam City Mall
    50 m
  • Inkai Indoor Sport Hall
    130 m
  • Klinik BP Batam Baloi
    390 m
  • Pasar penuin
    420 m
  • Grand Batam Shopping Centre
    490 m
  • RS Ibu Dan Anak Permata Hati
    580 m
  • Dr Nick Dental Care
    580 m
  • Rumah Sakit St Elisabeth
    630 m
  • Clinic Rsob
    650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center6.8 km
  • Travel time to airport (minutes)21
Extras
  • Breakfast charge (unless included in room price)42857 IDR
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 136
  • Year property opened2014
Parking
  • Daily parking fee0 IDR

Reviews of Batam City Hotel from real guests

Provided by verified guests of Agoda
7.9
Location8.7
Value for money8.1
Service8.0
Room comfort and quality7.9
Cleanliness7.7
Facilities7.4
High score for Batam Island
Rating
9+ Exceptional (465)
8-9 Excellent (296)
7-8 Very Good (473)
6-7 Good (200)
<6 Below Expectation (383)

Show reviews that mention 

Showing 1,817 verified guest comments
12345
10.0
Exceptional
Alex from Singapore
Group
Executive Business
Stayed 2 nights in March 2023

Exceptional”

Convenient location with plenty of amenities nearby. The hotel room look newly renovated & clean with necessities such as electric kettle and hairdryer. One of the best value and excellent hotel at affordable pricing.

Reviewed March 09, 2023
9.6
Exceptional
YiLing from Singapore
Couple
Deluxe Double Room
Stayed 1 night in April 2023

great location”

i love tis location. we paid extra for upgrdin but regret. tho the rm was slightly bigger but... curtain design lookz old. shower holder spoilt. door open n close w screching sound. weird sound from duno where all all e way. =(

Reviewed May 05, 2023
10.0
Exceptional
Alan from Singapore
Solo traveler
Premier Room
Stayed 3 nights in March 2023

Exceptional”

next time if I book a room here can you please dont give me high lvl .. I want lvl 1/2/3 only . I don't want high lvl room .. thanks alot

Reviewed March 12, 2023
9.6
Exceptional
Kevin from Singapore
Solo traveler
Deluxe Double Room
Stayed 1 night in May 2023

Nice fair price hotel in good location”

Hotel is located at very convienient location with nagoya foodcourt just across the road. Nearest convienience store is just a 5 minute walk away

Reviewed May 09, 2023
10.0
Exceptional
Tau from Singapore
Couple
Executive Business
Stayed 2 nights in February 2023

Good centralized location”

Convenient to wet market, BCS mall, massage and AB food court

Reviewed May 07, 2023
12345
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