Exterior view, Best Western Premier Panbil in Batam Island
Suite-1 King Bed, Non-Smoking, Executive Room, Lake View, Safe Deposit Box, Wi-Fi, Shower - Suite room, Best Western Premier Panbil in Batam Island
Restaurant, Best Western Premier Panbil in Batam Island
Bar/lounge, Best Western Premier Panbil in Batam Island
Lobby, Best Western Premier Panbil in Batam Island
Bar/lounge, Best Western Premier Panbil in Batam Island
View, Best Western Premier Panbil in Batam Island

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8.6Excellent

3,329 reviews

3,329 reviews

Cleanliness 9.0
Service 9.0
Value for money 8.9
Facilities 8.8
Location 7.7
See map

7.7Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Maha Vihara Duta Maitreya Temple
5.3 km
Mega Mall Batam Centre
6.0 km
Tua Pek Kong Temple
6.7 km
Jabal Arafah Mosque
6.7 km
Funworld Nagoya Citywalk Batam
7.3 km
Closest landmarks
Lapangan Tumenggung Abdul Jamal
470 m
Tribun
490 m
T.Abdul Jamal Car Park
710 m
RS Camatha Sahidya
1.0 km
Sukajadi Driving Range
1.8 km

Best Western Premier Panbil

JL. Ahmad Yani, Sungai Beduk, Muka Kuning, Batam, Batam Center, Batam Island, Indonesia, 29433 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Batam Center part of Batam Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nagoya Hill Shopping Mall. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Batam Island every 1 minutes on Agoda.com
Value for money8.9
Distance to city center2.50 km
Location rating7.7
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport10.8 km

Rooms available at Best Western Premier Panbil

Suite-1 King Bed, Non-Smoking, Executive Room, Garden View, Safe Deposit Box, Wi-Fi, Shower
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite-1 King Bed, Non-Smoking, Executive Room, Lake View, Safe Deposit Box, Wi-Fi, Shower
...
  • Room size: 47 m²/506 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Suite 1 king bed, smoking room, executive room, lake view, safe deposit box, wi-fi, shower
...
  • Room size: 47 m²/506 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Suite - 1 King 2 Singles, Non-Smoking, Presidential Room, Full Breakfast
...
  • Room size: 119 m²/1281 ft²
  • Lake view
  • 1 king bed and 2 single bed...
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Executive Suite, 1 King Bed, Smoking, Lake View
...
  • Smoking allowed
  • Shower
  • 1 double bed or 1 super kin...
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Executive Suite, 1 King Bed, Non Smoking, Garden View
...
  • Non-smoking
  • Shower
  • 1 double bed or 1 super kin...
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Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Primary Suite with King Bed Non Smoking
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite 1 king bed, smoking room, executive room, garden view, safe deposit box, wi-fi, shower
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
2 Single Beds, Non-Smoking, Deluxe Room, Lake View, Safe Deposit Box, Wi-Fi, Shower
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at Best Western Premier Panbil?

Best Western Premier Panbil has a wide selection of restaurant and food options for you to take pleasure in while staying at this property, which include Vegetarian restaurant, Asian cuisine, Western cuisine, Buffet in restaurant, and International cuisine.

Does Best Western Premier Panbil offer spa services?

You can enjoy your stay at Best Western Premier Panbil much more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening even better.

Are there ATM on-site at Best Western Premier Panbil?

Absolutely! The perks of staying at Best Western Premier Panbil include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What is the average travel time to a nearby airport from Best Western Premier Panbil?

The average travel time to get from Best Western Premier Panbil to the airport is 15 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

How many floors does Best Western Premier Panbil have?

Best Western Premier Panbil has a total of 12 floors.

How many rooms does Best Western Premier Panbil have?

Best Western Premier Panbil has a total of 232 rooms.

How long do visitors usually stay at Best Western Premier Panbil?

Verified past guests that have stayed at Best Western Premier Panbil had an average nightly stay of 2 nights at this property.

What is the typical rating that past Couples' have given to Best Western Premier Panbil?

Verified couple travelers that have stayed at this property have given Best Western Premier Panbil an average rating of 8.7. You can look up on more descriptive customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the closest train, metro, or bus station to Best Western Premier Panbil?

The nearest train, metro, or bus station is Port of Batam Centre, 6123.22 m away from Best Western Premier Panbil.

What people love about Best Western Premier Panbil

  • 10

    Exceptional
    Cleanliness

    "It’s grand and clean."

    Patrik

    |

    10 September 2023

  • 10

    Exceptional
    Cleanliness

    "Very Clean."

    SUHAIBAH

    |

    8 August 2023

  • 8.4

    Excellent
    Location

    "There is a convenient shop right beside ."

    NG

    |

    9 August 2023

More about Best Western Premier Panbil

More about Best Western Premier Panbil

Best Western Premier Panbil

Take everything available in Batam Island with a comfort stay at Best Western Premier Panbil. Need a few things? Located conveniently 7.3 km from Nagoya Hill Shopping Mall, Best Western Premier Panbil provides easy access to general goods and shopping.
Best Western Premier Panbil provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Batam Island.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Best Western Premier Panbil is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Best Western Premier Panbil include special design features like a separate living room. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Best Western Premier Panbil. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Best Western Premier Panbil including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Best Western Premier Panbil. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Batam Island during your stay at the hotel. From Best Western Premier Panbil you can travel just 11.4 km to Nongsa Pura Ferry Terminal, to catch a boat to explore by water.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

133 mentions

Swimming Pool

112 mentions

Housekeeping

70 mentions

Food & Dining

24 mentions

Languages spoken
  • English
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hammam
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Andaliman Restaurant
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
La Bella Vita Rooftop Bar
  • Cuisine: International
  • Menu: Buffet
Kayu Manis Lounge
  • Cuisine: International
  • Menu: Buffet

Location

JL. Ahmad Yani, Sungai Beduk, Muka Kuning, Batam, Batam Center, Batam Island, Indonesia, 29433
Very good
Location

7.7

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    10.8 km 19 min drive
  • Singapore Changi Airport (SIN) - Singapore
    31.7 km
Public transportation
  • Port of Batam Centre
    6.1 km
Hospital or clinic
  • RS Camatha Sahidya
    1.0 km
Shopping
  • Nagoya Hill Shopping Mall
    7.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Maha Vihara Duta Maitreya Temple
    5.3 km
  • Mega Mall Batam Centre
    6.0 km
  • Tua Pek Kong Temple
    6.7 km
  • Jabal Arafah Mosque
    6.7 km
  • Funworld Nagoya Citywalk Batam
    7.3 km
  • Nagoya Hill Shopping Mall
    7.4 km
  • Harbour Bay Mall
    8.8 km
  • Barelang Bridge
    10.9 km
  • Nongsa Pura Ferry Terminal
    11.4 km
Nearby landmarks
  • Lapangan Tumenggung Abdul Jamal
    470 m
  • Tribun
    490 m
  • T.Abdul Jamal Car Park
    710 m
  • RS Camatha Sahidya
    1.0 km
  • Sukajadi Driving Range
    1.8 km
  • lapangan golf
    1.9 km
  • Golf Course
    2.2 km
  • Kepri Mall
    2.3 km
  • Sukajadi Golf Course
    2.3 km
  • Celebrity Fitness
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed and baby cot setup is subject to availability upon check-in. For further queries, please contact the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:45
  • Check-out from01:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee150000 IDR
  • Distance from city center2.50 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)160000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 232
  • Year property opened2016
Parking
  • Daily parking fee0 IDR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Premier Panbil from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.0
Service9.0
Value for money8.9
Facilities8.8
Location7.7
High score for Batam Island
Rating
9+ Exceptional (663)
8-9 Excellent (238)
7-8 Very Good (222)
6-7 Good (80)
<6 Below Expectation (97)

Show reviews that mention 

Showing 1,300 verified guest comments
12345
10.0
Exceptional
suganthi from Singapore
Couple
1 Double Bed, Smoking Room, Deluxe Room, Lake View, Safe Deposit Box, Wi-Fi, Shower
Stayed 1 night in May 2023

Friendly staff and best massage”

I have been coming to this hotel over the past 5 to 6 years! The staff (mai)are very friendly.. Rooms and hotel is very clean and i love the smell of their hotel itself!! And visiting the Eska spa is a must!!!

Reviewed May 11, 2023

Dear suganthi, Warmest greetings from Best Western Premier Panbil! Thank you for staying with us here at Best Western Premier Panbil and for taking your time to write us a review. We were delighted to read that you have thoroughly enjoyed your overall experience with us. We look forward to having the opportunity of welcoming you back for another wonderful experience. Yours truly, Teezar Mirza General Manager

Responded May 12, 2023
Best Western Premier Panbil
10.0
Exceptional
SITI from Singapore
Family with young children
Suite-1 King Bed, Non-Smoking, Executive Room, Lake View, Safe Deposit Box, Wi-Fi, Shower
Stayed 2 nights in December 2022

Spacious Room Comfy Bed and Clean”

Top the Best Hotel experience for me in Batam. Stayed at the Executive Room (lakeside view). Room entitled VIP access to VIP lounge at Roof Top. Room includes minibar, breakfast at the Roof Top Lounge as well as High Tea. Spacious room, clean, huge comfy bed, bathtub, powerful internet connection, friendly staffs and a good spread of breakfast. They have their own fireworks for the New Year too! Eska Spa is at level 2 where we had a good 2 hrs massage same level with the infinity pool. There’s a separate pool for kids too. I don’t mind to stay here again.

Reviewed January 02, 2023

Dear SITI, Thank you for taking the time to write your review on Agoda. I am thrilled to hear that you enjoyed your stay and thank you for taking the time to share your recommendations so that other readers can enjoy the facilities and services as much as you did. We hope to have the pleasure of welcoming you back soon. Yours truly, Teezar Mirza General Manager

Responded January 16, 2023
Best Western Premier Panbil
10.0
Exceptional
Sheryl from Singapore
Business traveler
Suite-1 King Bed, Non-Smoking, Executive Room, Garden View, Safe Deposit Box, Wi-Fi, Shower
Stayed 2 nights in November 2022

The best hotel in Batam!! ”

Went for business trip. The staff was very helpful and courteous. Very attentive too The room was nice and the view was spectacular. The food served was very good Most importantly the staff really is very commendable. Special thanks to this people who are so welcoming and made my trip the best i could have in batam. Naya - always friendly and courteous and check what else i needed everytime i have my breakfast at the lounge Lucky - who serve with a smile and very efficient Kelvin - always ready to lend a helping hand Irwan - ensured our over all stay is well taken care off Most especially to ADE Kurniawan - the moment he knew and heard i got some issue with the bathtub ( the tub was clogged and water is stuck ) he straight away find me and approach me to rectify the situation and within few hours offered to move me to a better room with workable bathtub. Such efficiency and professionalism he exhibits. I will surely comeback and recommend to my family and friends. It is really worth staying in this hotel. Definitely my top choice next time i come to Batam Indonesia.

Reviewed December 22, 2022

Dear Sheryl, Thank you so much for this amazing review that you are sharing and for highly recommending Best Western Premier Panbil to the readers of Agoda. I feel overjoyed to know that we have made your stay memorable and exceptional. It is our highest mission to provide genuine care and comfort of our guests. I am glad to know that this experience has created an indelible mark to you especially with our team, Naya, Lucky, Calvin, Irwan & Ade Kurniawan. I promise you that this feedback of yours will surely inspire them to go above and beyond in every opportunity they will have with each and every guest they will meet. Ade Kurniawan and the rest of our team are excited and looking forward to welcome you back to create more wonderful memories. Yours truly, Teezar Mirza General Manager

Responded December 23, 2022
Best Western Premier Panbil
10.0
Exceptional
SITI from Singapore
Family with young children
Suite-1 King Bed, Non-Smoking, Executive Room, Lake View, Safe Deposit Box, Wi-Fi, Shower
Stayed 2 nights in December 2022

Spacious, Clean and Comfy Bed”

Top the Best Hotel experience for me in Batam. Stayed at the Executive Room (lakeside view). Room entitled VIP access to VIP lounge at Roof Top. Room includes minibar, breakfast at the Roof Top Lounge as well as High Tea. Spacious room, clean, huge comfy bed, bathtub, powerful internet connection, friendly staffs and a good spread of breakfast. They have their own fireworks for the New Year too! Eska Spa is at level 2 where we had a good 2 hrs massage same level with the infinity pool. There’s a separate pool for kids too. I don’t mind to stay here again. Definitely!

Reviewed January 05, 2023

Dear SITI, Thank you for taking the time to write your review on Agoda. I am thrilled to hear that you enjoyed your stay and thank you for taking the time to share your recommendations so that other readers can enjoy the facilities and services as much as you did. We hope to have the pleasure of welcoming you back soon. Yours truly, Teezar Mirza General Manager

Responded January 16, 2023
Best Western Premier Panbil
9.6
Exceptional
Syafiqah from Singapore
Couple
1 Double Bed, Smoking Room, Deluxe Room, Garden View, Safe Deposit Box, Wi-Fi, Shower
Stayed 2 nights in January 2023

Amazing!”

It was our first time coming to Batam after so many years, way before covid. My husband and I booked a stay at Best Western for our postponed honeymoon. Everything was marvellous. The interior and exterior of the hotel was beautiful. It was literally a high end hotel. Value for money was great. Loved the room. It was king sized bed. It was so spacious for us. Loved that they had a welcome drink how sweet, that we can collect from the lounge. First night everything at the counter and fridge was free. What a sight. It was clean. Fantastic. Loved the pool and the sight. The changing room was well maintained too. Buffet was fantastic! We had free breakfast all three days. Loved the variety of cuisines. Staffs were knowledgeable and like I said before, Indonesia gives an amazing service. Even better than home, back in Singapore. Overall, we will return back. That is a promise so thank you!

Reviewed February 25, 2023

Dear Syafiqah, Thank you so much for this amazing review that you are sharing and for highly recommending Best Western Premier Panbil. I feel overjoyed to know that we have made your stay memorable and exceptional. It is our highest mission to provide genuine care and comfort of our guests. I am glad to know that this experience has created an indelible mark to you. I promise you that this feedback of yours will surely inspire them to go above and beyond in every opportunity they will have with each and every guest they will meet. Our team are excited and looking forward to welcome you back to create more wonderful memories. Yours truly, Teezar Mirza General Manager

Responded February 26, 2023
Best Western Premier Panbil
12345
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