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Best Western Premier The Hive
Best Western Premier The Hive
Best Western Premier The Hive
Best Western Premier The Hive
Best Western Premier The Hive
Best Western Premier The Hive
Best Western Premier The Hive

Removed from saved list

7.8

Very good

2,004 reviews

2,004 reviews

Housekeeping42
Breakfast18
View6
See map

7.9

Very good

Location rating score

Very good location - 2.18 kilometers from city center
Parking
FREE
Popular landmarks
Grand Indonesia Mall 8.2 km
Gambir Train Station Building 9.0 km
National Monument (MONAS) 9.3 km
Beautiful Indonesia in Miniature Park 9.4 km
National Museum 9.6 km
Jakarta Cathedral 9.6 km
Istiqlal Mosque 10.4 km
Museum Bank Indonesia 13.8 km
Jakarta Old Town 14.1 km
Ancol Dreamland 14.3 km
Nearby landmarks
Biru Laut 110 m
Hijau Daun 290 m
RPTRA Wangi Cempedak 420 m
Klinik Mutiara Sentra Medika 440 m
Rumah Sakit Pusat Otak Nasional 600 m
The Christian University of Indonesia 660 m
Puskesmas Kelurahan Cipinang Cempedak 670 m
Praktek Dokter Erida 800 m
Taman Cornelius Simanjuntak 800 m
Rumah Sakit Umum UKI 800 m

Best Western Premier The Hive

Jl. DI. Panjaitan Kav 3 - 4, Cawang, Jakarta, Indonesia, 13340 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cawang part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money7.9
Distance to city center6.1 km
Location rating7.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport2.6 km

Rooms available at Best Western Premier The Hive

Very good
Room comfort & quality

7.8

1 Double Bed Corner Suite
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 double bed
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1 Double Bed, Non-Smoking, Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
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1 Queen Bed Junior Suite Non-Smoking with Sofa Bed
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 1 queen bed
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2 Single Beds, Non-Smoking, Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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1 Double Bed Deluxe Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
2 Single Beds, Non-Smoking, Superior Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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2 Single Beds Superior Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Deluxe 2 Single Beds Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Suite 1 Double Bed - Non Smoking
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Executive Room - 1 Double Bed City View, Smoking, Full Breakfast
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Premier The Hive?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Premier The Hive?

For those who wish to drive their own cars, Best Western Premier The Hive has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Premier The Hive?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Premier The Hive. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 100000 IDR for adults and 100000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Premier The Hive?

Best Western Premier The Hive features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup and coffee or tea are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Best Western Premier The Hive?

Your special occasion or event can be hosted at one of the Best Western Premier The Hive's versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Best Western Premier The Hive. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Best Western Premier The Hive?

On-site venues and convenient event services make Best Western Premier The Hive an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western Premier The Hive?

Best Western Premier The Hive does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Best Western Premier The Hive

  • 10

    Exceptional
    Spaciousness

    "Many variant of food and all delicious, clean & spacious room"

    Arini

    |

    14 October 2022

  • 9.2

    Exceptional
    Location

    "Good hotel with complete facilities, strategic location and affordable price."

    andri

    |

    13 October 2022

  • 8.4

    Excellent

    "Overall ok."

    Ria

    |

    20 September 2022

Overall rating:

7.8

Very good
2,004 reviews
Cleanliness
7.9
Facilities
7.7
Location
7.9
Read all reviews >
What travelers say they love:
Highly recomended hotel for any type of guest.
Ella from Indonesia
Couple
More about Best Western Premier The Hive

More about Best Western Premier The Hive

Best Western Premier The Hive

With a wide range of services catered to both business and leisure travelers, Best Western Premier The Hive makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Best Western Premier The Hive. Stay connected throughout your stay with free internet access provided. Your explorations of Jakarta can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Best Western Premier The Hive. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Best Western Premier The Hive.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Best Western Premier The Hive offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Best Western Premier The Hive, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Best Western Premier The Hive which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Best Western Premier The Hive. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Best Western Premier The Hive ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Best Western Premier The Hive gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the library.


Around the property

Venture outside the hotel and explore Jakarta. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 8.1 km away.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

47 mentions

Housekeeping

31 mentions

Food & Dining

10 mentions

Swimming Pool

9 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Pool facilities
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids safety features
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • TV
  • Umbrella
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

Heather

  • Cuisine: American, Chinese, Indonesian
  • Menu: Buffet, A-la-carte
Location
Jl. DI. Panjaitan Kav 3 - 4, Cawang, Jakarta, Indonesia, 13340
Very good
Location

7.9

Airports

  • Halim Perdanakusuma International Airport (HLP)
    2.6 km
  • Soekarno-Hatta International Airport (CGK)
    27.8 km

Public transportation

  • Halim
    1.9 km
  • Cawang Railway Station
    1.9 km 10 min drive

Hospital or clinic

  • Klinik Mutiara Sentra Medika
    440 m

Shopping

  • Grand Indonesia Mall
    8.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    8.2 km
  • Gambir Train Station Building
    9.0 km
  • National Monument (MONAS)
    9.3 km
  • Beautiful Indonesia in Miniature Park
    9.4 km
  • National Museum
    9.6 km
  • Jakarta Cathedral
    9.6 km
  • Istiqlal Mosque
    10.4 km
  • Museum Bank Indonesia
    13.8 km
  • Jakarta Old Town
    14.1 km
  • Ancol Dreamland
    14.3 km

Nearby landmarks

  • Biru Laut
    110 m
  • Hijau Daun
    290 m
  • RPTRA Wangi Cempedak
    420 m
  • Klinik Mutiara Sentra Medika
    440 m
  • Rumah Sakit Pusat Otak Nasional
    600 m
  • The Christian University of Indonesia
    660 m
  • Puskesmas Kelurahan Cipinang Cempedak
    670 m
  • Praktek Dokter Erida
    800 m
  • Taman Cornelius Simanjuntak
    800 m
  • Rumah Sakit Umum UKI
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until12:00
  • Check-out from12:00
  • Check-out until12:30
  • Reception open until00:00

Getting around

  • Distance from city center6.1 km
  • Travel time to airport (minutes)41

Extras

  • Breakfast charge (unless included in room price)100000 IDR
  • Daily Internet/Wi-Fi fee10000 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 191
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Parking

  • Daily parking fee80000 IDR
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Premier The Hive from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.7
Location7.9
Room comfort and quality7.8
Service7.8
Value for money7.9
High score for Jakarta
Rating
9+ Exceptional (191)
8-9 Excellent (97)
7-8 Very Good (158)
6-7 Good (87)
<6 Below Expectation (158)
Time of the year
Mar - May (119)
Jun - Aug (189)
Sep - Nov (188)
Dec - Feb (195)
All guests (1,460)
All room types
All languages

Show reviews that mention 

Showing 691 verified guest comments
12345
10.0
Exceptional
Windy from Indonesia
Family with young children
Stayed 1 night in March 2022

RECOMMENDED HOTEL”

Very nice staff, good food, clean hotel.. i will stay here again if come to jakarta :)

Reviewed March 31, 2022

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10.0
Exceptional
Bimo from Indonesia
Family with young children
2 Single Beds, Non-Smoking, Superior Room
Stayed 1 night in March 2020

Very good hotel, clean, various food for breakfast full recomended”

Great location, have food court at 2 nd level of building.

Reviewed March 22, 2020

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Dear Mr Bimo, Warmest Greetings from Best Western Premier The Hive! We are excited to know that you really enjoyed the hotel facilities and service and also you had a fabulous stay at Best Western Premier The Hive. Your stunning feedback and compliment will be shared with the entire team to motivate them to continuously deliver an excellent service. It was our pleasure to have you as our guest, thank you for sharing a stunning review on Agoda for other travelers and certainly, we are looking forward to welcoming you back again soon with us for more enjoyable stay! Best regards, IB Santoso General Manager

Responded March 24, 2020
Best Western Premier The Hive
10.0
Exceptional
Ella from Indonesia
Couple
Stayed 2 nights in January 2021

Fantastic hotel”

Highly recomended hotel for any type of guest. Big room, clean, friendly staff great breakfast.

Reviewed January 25, 2021

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10.0
Exceptional
Windy from Indonesia
Family with young children
Stayed 2 nights in February 2021

Location, Room, Cleanliness and also CHSE procedure Good”

Nice hotel for family trip with CHSE Procedure, and also strategic location to Tol Road, Mall etc

Reviewed February 15, 2021

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10.0
Exceptional
Mukhlis from Indonesia
Solo traveler
2 Single Beds, Non-Smoking, Deluxe Room
Stayed 1 night in February 2022

Great place to staycation”

Love the view love the breakfast love the pool

Reviewed February 21, 2022

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10.0
Exceptional
Zamroni from Indonesia
Family with young children
Stayed 1 night in November 2020

Best hotel”

Hotel favorite kalo kejakarta.. Harga bintang 3 fasilitas bintang 5

Reviewed November 05, 2020

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9.6
Exceptional
Sidya from Indonesia
Business traveler
Stayed 1 night in November 2020

Good facilities at the best price”

The room was comfort, the service was good, the breakfast was tasty.

Reviewed March 20, 2021

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9.6
Exceptional
Mohd from Malaysia
Solo traveler
Stayed 2 nights in October 2018

My favourite hotel in Cawang”

Everything is good everytime I stay here, and I will stay here again if I need to be in Jakarta timur.

Reviewed April 27, 2019

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Dear Mr. Mohd, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

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Best Western Premier The Hive
10.0
Exceptional
AHMED from Indonesia
Business traveler
Stayed 1 night in December 2020

good place”

over all good and nice tq

Reviewed January 20, 2021

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10.0
Exceptional
Ferdianto from Indonesia
Couple
1 Double Bed, Non-Smoking, Deluxe Room
Stayed 1 night in January 2020

price”

Affordable price with good room quality

Reviewed January 14, 2020

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Dear Mr Ferdianto, Warmest Greetings from Best Western Premier The Hive! We are excited to know that you really enjoyed the hotel facilities and service and also you had a fabulous stay at Best Western Premier The Hive. Your stunning feedback and compliment will be shared with the entire team to motivate them to continuously deliver an excellent service. It was our pleasure to have you as our guest, thank you for sharing a stunning review on Agoda for other travelers and certainly, we are looking forward to welcoming you back again soon with us for more enjoyable stay! Best regards, IB Santoso General Manager

Responded January 15, 2020
Best Western Premier The Hive
9.2
Exceptional
MOHD from South Korea
Solo traveler
1 Double Bed, Non-Smoking, Deluxe Room
Stayed 1 night in April 2019

Good price with excellent quality!”

Highly recommended! The place is clean, spacious and the staffs also very nice. Plus, it has delicious breakfast. It just, the location is quite far from the city centre.

Reviewed May 03, 2019

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Dear Mr. MOHD, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

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Best Western Premier The Hive
9.6
Exceptional
Rahmatdillah from Indonesia
Business traveler
Stayed 1 night in August 2018

Back again”

Nice place to sleep for one nite @ jakarta. Just come here and stay guys! 😁

Reviewed March 19, 2019

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Dear Mr. Rahmatdillah, Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive and sharing your experience with us. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We have addressed your positive comments to our team. We will keep improving ourselves to serve our guests better in the future. And i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest Regards, IB Santoso General Manager

Responded April 10, 2019
Best Western Premier The Hive
10.0
Exceptional
AHMED from Indonesia
Business traveler
Deluxe 2 Single Beds Smoking
Stayed 1 night in January 2021

nice place”

i will back here....

Reviewed January 26, 2021

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8.8
Excellent
Mel
Group
2 Single Beds, Non-Smoking, Superior Room
Stayed 2 nights in July 2019

Great value good location but a bit far to city centre since Jakarta jem almost the time”

It’s a pleasant stay good great breakfast nice bed & pillow clean hotel with nice service from the staff.Good few restaurant just attached with the small mall beside the hotel but a little bit to far to city centre will take around 30-40mins minimum since Jakarta is always jem but all in everything was great.I will stay again in this hotel & highly recommend.

Reviewed July 11, 2019

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Dear Ms Mel, Warmest Greetings from Best Western Premier The Hive! We are excited to know that you really enjoyed the hotel facilities and service and also you had a fabulous stay at Best Western Premier The Hive. Your stunning feedback and compliment will be shared with the entire team to motivate them to continuously deliver an excellent service. It was our pleasure to have you as our guest, thank you for sharing a stunning review on Agoda for other travelers and certainly, we are looking forward to welcoming you back again soon with us for more enjoyable stay! Best regards, IB Santoso General Manager

Responded July 13, 2019
Best Western Premier The Hive
10.0
Exceptional
mangga from Indonesia
Business traveler
1 Double Bed Deluxe Smoking
Stayed 1 night in March 2020

Good service”

Good service

Reviewed January 29, 2022

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9.6
Exceptional
Mohd from Malaysia
Solo traveler
Stayed 2 nights in January 2019

Helpful hotel employees”

Nothing to complain. It is like going to a close relative's house. Very friendly.

Reviewed April 27, 2019

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Dear Mr. Mohd, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

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Best Western Premier The Hive
8.8
Excellent
Eunike from Indonesia
Solo traveler
Stayed 1 night in April 2020

lack of Cleanliness”

i stayed at the super deluxe if I'm not wrong. big room with living room and bathtub. but the dust, it my biggest enemy while i stay. behind the tv cabinet and curtain, the dust piled up. and under the sofa also. so please do more with the cleaning up. move the sofa, and you can find previous customer popcorn and cigarette butt. but i still recommend my friend to stay here.

Reviewed April 26, 2020

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Dear Ms Eunike, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

Responded May 04, 2020
Best Western Premier The Hive
10.0
Exceptional
champ from Indonesia
Group
Stayed 1 night in February 2019

Exceptional”

nice place to stay

Reviewed February 18, 2019

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Dear Mrs./Mr. Champ, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your positive feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

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Best Western Premier The Hive
9.6
Exceptional
Samuel from Indonesia
Business traveler
Stayed 1 night in October 2020

Good one during situation”

the hotel provide good service during pandemic

Reviewed November 16, 2020

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10.0
Exceptional
Venny from Indonesia
Family with young children
Stayed 1 night in February 2022

Exceptional”

Bagusss… semuanyaa bagusss

Reviewed February 10, 2022

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