Exterior view, Hotel Balmoral in Newcastle upon Tyne
Lobby, Hotel Balmoral in Newcastle upon Tyne
Restaurant, Hotel Balmoral in Newcastle upon Tyne
Bar, Hotel Balmoral in Newcastle upon Tyne
Bar, Hotel Balmoral in Newcastle upon Tyne
Restaurant, Hotel Balmoral in Newcastle upon Tyne
Restaurant, Hotel Balmoral in Newcastle upon Tyne

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41 reviews

41 reviews

Cleanliness 8.7
Service 8.3
Value for money 8.3
Facilities 8.1
Room comfort and quality 8.0
Location 7.8
See map

7.8Very good

Location rating score

Very good location
Closest landmarks
Discovery Museum
740 m
Mill Volvo Tyne Theatre
850 m
Newcastle Opera House
910 m
Grosvenor Casino
940 m
Powerhouse Nightclub
980 m

Hotel Balmoral

358 Westgate Road, City Center and Grainger Town, Newcastle upon Tyne, United Kingdom, NE4 6NU - See map

Conveniently situated in the City Center and Grainger Town part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.


Hygiene Plus

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping



Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out



Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 17 minutes on Agoda.com
Value for money8.3
Distance to city center1 miles
Location rating7.8

Frequently asked questions

What sort of non-water sports and outdoor activities are available at Hotel Balmoral?

Hotel Balmoral includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

Does Hotel Balmoral offer laundry services?

Yes! Hotel Balmoral offers hot water linen and laundry washing at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Does Hotel Balmoral have an option for contactless check-in and check-out?

At Hotel Balmoral, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What is the typical travel time to the closest airport from Hotel Balmoral?

The average travel time to get from Hotel Balmoral to the airport is 20 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What bars are close by Hotel Balmoral?

While lodging at Hotel Balmoral, indulge in your evening or night out at Trent House Soul Bar or Powerhouse Nightclub to get the most out of your nightlife.

What is the closest train, metro, or bus station to Hotel Balmoral?

The nearest train, metro, or bus station is Newcastle Central Station, 1198.65 m away from Hotel Balmoral.

Is breakfast offered at Hotel Balmoral?

Wake up to a great buffet and continental breakfast at Hotel Balmoral. Guests can enjoy breakfast offered with an additional charge of 9 GBP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

What people love about Hotel Balmoral

  • 8

    Very good

    "Pros are value for money , good rooms , good staff good amenities."



    8 December 2019

Property ranking|Compared to 501 Newcastle upon Tyne properties
Room comfort score
Cleanliness score
Value for money score
Service score
Better than
of Newcastle upon Tyne properties
Better than
of Newcastle upon Tyne properties
Better than
of Newcastle upon Tyne properties
Better than
of Newcastle upon Tyne properties
More about Hotel Balmoral

More about Hotel Balmoral

Renovated in 2015, the Best Western Ryokan Hotel guarantees guests a pleasant stay whether in Newcastle-upon-Tyne for business or pleasure. With its location just 1 miles from the city center and 7 miles from the airport, this 3-star hotel attracts numerous travelers each year. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Discovery Museum, Newcastle Opera House, Grosvenor Casino.

Offering hotel guests superior services and a broad range of amenities, Best Western Ryokan Hotel is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, wheelchair accessible.

Step into one of 20 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, heating, desk which can be found in some rooms. The hotel offers an excellent variety of recreational facilities, including golf course (within 3 km). Discover an engaging blend of professional service and a wide array of features at Best Western Ryokan Hotel.

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Amenities and facilities



Most talked about facilities


6 mentions


5 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Shared kitchen
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Land sports
  • Golf course (within 3 km)
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Food and dining

Breakfast options
  • Continental
  • Halal


358 Westgate Road, City Center and Grainger Town, Newcastle upon Tyne, United Kingdom, NE4 6NU
Very good


Property policies

Children and extra beds

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 2 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1 miles
  • Travel time to airport (minutes)20
  • Breakfast charge (unless included in room price)9 GBP
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 20
  • Room voltage240
  • Year property opened1840
  • Most recent renovation2015

Reviews of Hotel Balmoral from real guests

Provided by verified guests of Agoda
Value for money8.3
Room comfort and quality8.0
High score for Newcastle upon Tyne
9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (8)
6-7 Good (3)
<6 Below Expectation (2)

Show reviews that mention 

Showing 25 verified guest comments
Very good
frazer from United Kingdom
Stayed 1 night in December 2018

Over charged, horrible bed”

Clean hotel. But when I book a double room, it generally for 2. Forced to pay extra ( no option they had my money) the bed is reminiscent of a lie down in the jail. Hard and not comfortable. There are great hotels in the wonderful city of Newcastle unfortunately this is not one of them; heard the restaurant is amazing from many locals though so a pro in there...somewhere.

Reviewed January 03, 2019
Matthew from United Kingdom
Solo traveler
Stayed 1 night in January 2018

Okay hotel for the price”

The room was clean, staff were friendly. The bed was comfortable and I had a good nights sleep. I didn’t try the breakfast. Location is a 15-20 up hill walk from the train station so if you have a large suit case it might not be the best hotel for you. I got my room for under £50 per night. If going to Newcastle by train I wouldn’t pay more than this For a room at this hotel, as there are more conveniently located hotels closer to the city centre for a little more. If you are driving they have a nice size car parking area outside which i assume is free to use. Over all a clean and comfortable hotel, which I would recommend to friends if they could get a room on agoda for under £50/night.

Reviewed January 22, 2018
Louise from United Kingdom
Business traveler
Stayed 1 night in July 2014

Couldn't fault it!”

Friendly staff, yummy food and very comfortable room

I had a great stay at this hotel. Staff couldn't do more to help and ensure my stay was comfortable. I was very impressed with them and they made sure I could still have dinner delievered to my room even when I had to return late from working. Rooms were modern and very comfortable. I would stay here again without a doubt!

Reviewed September 09, 2014
YUTTINAI from Thailand
Stayed 1 night in April 2018

Good place for travel around Newcastle ”

If you NUFC fan you must love this place because hotel near stadium and city center 10 min walk. and room is clean and breakfast all staff is great

Reviewed April 24, 2018
Usman from United Kingdom
Business traveler
Stayed 1 night in November 2018

Nice and quiet ”

Great hotel .. very nice and polite staff. Free ample parking space and very quiet at night. What one wants after a long journey. Rooms are spacious and tidy too. And above all it’s like a 4* hotel with economy prices. Quality hotel with very reasonable prices.

Reviewed November 21, 2018