Knight Castle Hotel - formerly known as Carlton Palace Hotel
Deluxe Room - Room plan, Knight Castle Hotel - formerly known as Carlton Palace Hotel in Dubai
Junior Suite - Bed, Knight Castle Hotel - formerly known as Carlton Palace Hotel in Dubai
Banquet hall, Knight Castle Hotel - formerly known as Carlton Palace Hotel in Dubai
Lobby, Knight Castle Hotel - formerly known as Carlton Palace Hotel in Dubai
Knight Castle Hotel - formerly known as Carlton Palace Hotel
Food and beverages, Knight Castle Hotel - formerly known as Carlton Palace Hotel in Dubai

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7.7Very good

5,923 reviews

5,923 reviews

Room comfort and quality 8.5
Service 8.0
Cleanliness 7.9
Location 7.9
Value for money 7.8
Facilities 7.5
See map

7.9Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Speedway Mini Mart
120 m
S Rana Mini Mart
240 m
Issimo
240 m
Families Supermarket
260 m
Al Dana Centre
270 m
Popular landmarks
Dubai Creek
2.3 km
The Dubai Mall
8.1 km
Dubai Aquarium & Underwater Zoo
8.3 km
Burj Khalifa
8.5 km
The Dubai Fountain
8.6 km
Closest landmarks
Dr. Marai Dental Clinic
120 m
Velvet Lounge
320 m
mid east polyclinic
350 m
bin arab dental clinic
360 m
Amber Clinics
390 m
Agoda Preferred

Knight Castle Hotel - formerly known as Carlton Palace Hotel

Al Maktoum Street, Deira, Dubai, United Arab Emirates, 56262 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Located in heart of Dubai

Front desk [24-hour]

Airport transfer

Great Breakfast

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Hot tub

Check-in/out [express]

Luggage storage

This property is in high demand!

21 travelers have booked today.

Value for money7.8
Distance to city center1.0 km
Location rating7.9
Nearest airportDubai International Airport (DXB)
Distance to airport4.7 km

Rooms available at Knight Castle Hotel - formerly known as Carlton Palace Hotel

Excellent
Room comfort & quality

8.5

Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Knight Castle Hotel - formerly known as Carlton Palace Hotel offers connecting rooms?

Knight Castle Hotel - formerly known as Carlton Palace Hotel offers connecting rooms for visitors who wishes to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to certain types of room only.

What type of restaurant cuisines are provided at Knight Castle Hotel - formerly known as Carlton Palace Hotel?

Start your day with Knight Castle Hotel - formerly known as Carlton Palace Hotel's available cuisine and food options such as Buffet in restaurant to explore what's offered at this property!

Does Knight Castle Hotel - formerly known as Carlton Palace Hotel provide airport transfer?

Knight Castle Hotel - formerly known as Carlton Palace Hotel provides airport transfer service upon request with an additional charge of 80 AED in local currency. To request, check the box on the booking form just before the payment page.

Does Knight Castle Hotel - formerly known as Carlton Palace Hotel have a swimming pool?

While lounging at Knight Castle Hotel - formerly known as Carlton Palace Hotel, you can enjoy the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

What is the average travel time to the closest airport from Knight Castle Hotel - formerly known as Carlton Palace Hotel?

The average travel time to get from Knight Castle Hotel - formerly known as Carlton Palace Hotel to the airport is 15 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are close by Knight Castle Hotel - formerly known as Carlton Palace Hotel?

While residing at Knight Castle Hotel - formerly known as Carlton Palace Hotel, delight in your evening or night out at Velvet Lounge to make the most out of your nightlife.

How many rooms does Knight Castle Hotel - formerly known as Carlton Palace Hotel have?

Knight Castle Hotel - formerly known as Carlton Palace Hotel has a total of 212 rooms.

How long do guests normally stay at Knight Castle Hotel - formerly known as Carlton Palace Hotel?

Verified past guests that have stayed at Knight Castle Hotel - formerly known as Carlton Palace Hotel had an average nightly stay of 3 nights at this property.

What is the closest airport to Knight Castle Hotel - formerly known as Carlton Palace Hotel?

The nearest airport to Knight Castle Hotel - formerly known as Carlton Palace Hotel is Fujairah International Airport, 104.0 km away.

What people love about Knight Castle Hotel - formerly known as Carlton Palace Hotel

  • 9.2

    Exceptional
    Cleanliness

    "The place is good,clean and resembles luxury."

    Joseph

    |

    4 October 2023

  • 10

    Exceptional
    Cleanliness

    "Good Food, clean area ."

    muhammad

    |

    5 September 2023

  • 7.6

    Very good
    Location

    "This hotel is great if you are looking for somewhere close to the airport."

    Brogan

    |

    19 September 2023

Property ranking|Compared to 5,973 Dubai properties
Room comfort score
8.5/10
Value for money score
7.8/10
Service score
8/10
Cleanliness score
7.9/10
Better than
99
%
of Dubai properties
Better than
97
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
More about Knight Castle Hotel - formerly known as Carlton Palace Hotel

More about Knight Castle Hotel - formerly known as Carlton Palace Hotel

Knight Castle Hotel - formerly known as Carlton Palace Hotel

Knight Castle Hotel - formerly known as Carlton Palace Hotel is the perfect choice for travelers who want to take in the sights and sounds of Dubai. Experience an urban escape in Dubai with a stay at Knight Castle Hotel - formerly known as Carlton Palace Hotel, with its exceptional location right in the city center. Knight Castle Hotel - formerly known as Carlton Palace Hotel puts numerous activities at your fingertips, with its convenient location just 8.4 km from the Burj Khalifa.
Knight Castle Hotel - formerly known as Carlton Palace Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Knight Castle Hotel - formerly known as Carlton Palace Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Knight Castle Hotel - formerly known as Carlton Palace Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knight Castle Hotel - formerly known as Carlton Palace Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Knight Castle Hotel - formerly known as Carlton Palace Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Knight Castle Hotel - formerly known as Carlton Palace Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's nightclub can be as fun as a night out with your travel companions.
Recreational facilities at Knight Castle Hotel - formerly known as Carlton Palace Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing badminton court at Knight Castle Hotel - formerly known as Carlton Palace Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Knight Castle Hotel - formerly known as Carlton Palace Hotel provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 8.6 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 8.0 km away.


Reasons to stay here

This hotel beats 96% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Dubai.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

56 mentions

Housekeeping

47 mentions

Swimming Pool

35 mentions

Food & Dining

26 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Polish
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shoeshine kit
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Full English/Irish
  • Buffet

Location

Al Maktoum Street, Deira, Dubai, United Arab Emirates, 56262
Very good
Location

7.9

Airports
  • Dubai International Airport (DXB)
    4.7 km 28 min drive
  • Sharjah International Airport (SHJ)
    21.3 km 37 min drive
Public transportation
  • Al Rigga Metro Station
    450 m
  • Union Metro Station
    730 m 11 min walk
Hospital or clinic
  • Dr. Marai Dental Clinic
    120 m
Shopping
  • The Dubai Mall
    8.1 km
Convenience store
  • Circle K
    1.0 km 8 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Dubai Creek
    2.3 km
  • The Dubai Mall
    8.1 km
  • Dubai Aquarium & Underwater Zoo
    8.3 km
  • Burj Khalifa
    8.5 km
  • The Dubai Fountain
    8.6 km
  • Wild Wadi Waterpark
    18.9 km
  • Burj Al Arab
    19.1 km
  • Ski Dubai
    20.2 km
  • Dubai Miracle Garden
    23.7 km
  • Atlantis Aquaventure Waterpark
    24.6 km
Nearby landmarks
  • Speedway Mini Mart
    120 m
  • Dr. Marai Dental Clinic
    120 m
  • S Rana Mini Mart
    240 m
  • Issimo
    240 m
  • Families Supermarket
    260 m
  • Al Dana Centre
    270 m
  • Velvet Lounge
    320 m
  • mid east polyclinic
    350 m
  • bin arab dental clinic
    360 m
  • Lujan Grocery
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
  • A tourism tax will be charged directly at the property.
  • Children under 12 years old stay for free if using existing bedding.
  • Children under 5 years old will receive breakfast free of charge.
  • Children between 5-11 years of age will be charged half the adult price for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee80 AED
  • Distance from city center1.0 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)75 AED
  • Daily Internet/Wi-Fi fee60 AED
The property
  • Number of bars/lounges2
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 212
  • Year property opened1997
  • Most recent renovation2014

Reviews of Knight Castle Hotel - formerly known as Carlton Palace Hotel from real guests

Provided by verified guests of Agoda
7.7
Room comfort and quality8.5
Service8.0
Cleanliness7.9
Location7.9
Value for money7.8
Facilities7.5
High score for Dubai
Rating
9+ Exceptional (841)
8-9 Excellent (341)
7-8 Very Good (375)
6-7 Good (159)
<6 Below Expectation (548)

Show reviews that mention 

Showing 2,264 verified guest comments
12345
10.0
Exceptional
Mark from United Arab Emirates
Couple
Room Assigned on Arrival
Stayed 1 night in February 2022

Thank you Ms. Jean And Carlton Palace”

We have our wedding day last Feb 26 2022 here at carlton palace. The place is super elegant and the staff are nice and friendly. The room we have is at room 800. The room exceeded my expectation as it is very clean and organize. The staff are very friendly. We we're assisted by Ms. Jean during our booking and i must personally say that i feel the warmest and sincerity of her service. I would like also to extend my appreciation to Sendrick as he assisted us in our room. All staff during our wedding ceremony are very friendly. I saw them laughing with my visitors and i saw it as a good impression that they are treated well and service is superb I will definitely book and comeback again to Carlton palace. They know how to value your hard earned money. Thank you and will never forget this day of my life.

Reviewed March 01, 2022

Dear Guest, Let us thank you for choosing Carlton Palace Hotel for your stay and we are glad we were able to meet your expectations. We are delighted to hear that you had a positive experience at Carlton Palace Hotel and that you enjoyed the place and the professional behavior of our staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Palace Hotel. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Knight Castle Hotel - formerly known as Carlton Palace Hotel
10.0
Exceptional
jade from Philippines
Couple
Deluxe Room
Stayed 1 night in May 2023

Complimentary Bday Cake”

Thank you for making me happy! We celebrated my birthday and grateful to receive a complimentary bday gift! Thank you to the person who made my check in on 06.05.2023. He was so nice and accommodating.

Reviewed May 07, 2023

Dear Jade. Thank you for the warm feedback on your recent stay with us. It is delightful to learn that you had a great stay. We hope to see you again at Carlton Palace Hotel, Warm regards, Ahmad Asaad Director of Operations

Responded May 08, 2023
Knight Castle Hotel - formerly known as Carlton Palace Hotel
10.0
Exceptional
PAUL from United Kingdom
Business traveler
SINGLE DELUXE - ROOM ONLY
Stayed 2 nights in April 2023

Good hotel”

Good hotel. Easy trip from the airport. Very helpful staff . Quiet hotel. Sure rates would be more expensive in tourist season . Good pool and pool bar and well kitted Gym.

Reviewed May 01, 2023

Dear PAUL, Let us thank you for choosing Carlton Palace Hotel for your stay and we are glad we were able to meet your expectations. We are delighted to hear that our staff made your feel at home and you enjoyed our hotel and that you were happy with our pool. We would love to have the chance to welcome you back in Dubai for another stay. With Best Regards, Ahmad Asaad Director of Operations

Responded May 02, 2023
Knight Castle Hotel - formerly known as Carlton Palace Hotel
10.0
Exceptional
Fahaad from Oman
Business traveler
Deluxe Room
Stayed 7 nights in April 2021

Great Hotel, INCREDIBLE STAFF - Long Term Stay”

I'm a frequent traveler, staying at Carlton Palace for 3+ months now due to travel restrictions and borders closed. This is another Amazing Stay away from HOME. A five-star property that offers great value for money, clean sanitized rooms, INCREDIBLE STAFF - attentive, assisting 24/7 and they walk an extra mile to ensure stay is comfortable. I would express my gratitude to Mrs Vidya, Hischam, Fathima, Ashad, Sendrick, Rahman & House Keeping Staff for their hospitality and professionalism. Has everything you need for business or leisure with a perfect central location, spacious rooms, amenities, they treat you wholeheartedly and would definitely recommend.

Reviewed April 07, 2021

Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Vidya Adams Cluster Operations Manager

Responded April 10, 2021
Knight Castle Hotel - formerly known as Carlton Palace Hotel
9.6
Exceptional
Kathryn from Australia
Solo traveler
Deluxe Room
Stayed 1 night in April 2023

Good value in a good location”

I had a great one night stopover at the Carlton Palace. Lovely staff, a very nice room and excellent breakfast. Would stay here again.

Reviewed May 08, 2023

Dear Kathryn, Let us thank you for recommending Carlton Palace Hotel after the experience you had with us! We are very glad to receive your compliments about breakfast, room and staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Palace Hotel. With Best Regards, Ahmad Asaad Director of Operations

Responded May 08, 2023
Knight Castle Hotel - formerly known as Carlton Palace Hotel
12345
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