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Guestroom, Cat Ba Family Hotel in Cat Ba Island
Deluxe Double - Mountain View - Guestroom, Cat Ba Family Hotel in Cat Ba Island
motorcycles are parked in front of a store, Cat Ba Family Hotel in Cat Ba Island
Lobby, Cat Ba Family Hotel in Cat Ba Island
people on a beach near the ocean, Cat Ba Family Hotel in Cat Ba Island
Cat Ba Family Hotel
Cat Ba Family Hotel

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8.9

Excellent

250 reviews

250 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location
Nearby landmarks
Cat Ba Climbing 20 m
Cat Ba CT Mart Supermarket 30 m
Cat Ba Bay Viewpoint and Monument 160 m
Cat Ba Ferry Station 230 m
Quay So 280 m
Artillery Marker Viewpoint 340 m
Pharmacy TUE SAN 380 m
Than Thuong - fruits & Pho 380 m
TUE SAN Pharmacy 390 m
The West Observatory 400 m

Cat Ba Family Hotel

245 Nui Ngoc street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 18000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cat Ba Island every 13 minutes on Agoda.com
Value for money8.2
Location rating8.4

Rooms available at Cat Ba Family Hotel

Deluxe Double - Mountain View
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 double beds
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King Room with Mountain View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed
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Deluxe Double Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed
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Twin Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 2 single beds
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deluxe twin with Mountain view
...
  • Room size: 24 m²/258 ft²
  • Mountain view
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Family Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 double beds
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Standard Twin Room with Mountain View
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 queen beds
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Deluxe Family City View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 queen beds
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Deluxe Double or Twin - City View
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 super king bed or 2 queen...
Enter dates to see prices

Frequently asked questions

Does Cat Ba Family Hotel offer laundry services?

Yes! Cat Ba Family Hotel offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Does Cat Ba Family Hotel provide dry cleaning services?

Yes! Cat Ba Family Hotel features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

Is car parking available at Cat Ba Family Hotel?

Cat Ba Family Hotel has car park nearby with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At what time of the year is Cat Ba Family Hotel most popular?

Cat Ba Family Hotel's most popular month where verified guests travelers have stayed the most is in May.

What do guests love most about Cat Ba Family Hotel?

Past visitors that stayed at Cat Ba Family Hotel have given this property a rating of 9.0 for its outstanding service as the primary highlight for their stay.

What is the verified guest review consensus about Cat Ba Family Hotel's breakfast?

69.0% of our past guest assessments have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Cat Ba Family Hotel down in the review section.

What is the verified guest review consensus about Cat Ba Family Hotel's pet services?

75.0% of our verified visitor ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Cat Ba Family Hotel down in the review section.

What is the typical rating that verified Families with older children have given to Cat Ba Family Hotel?

Verified families with older children that have stayed at this property have given Cat Ba Family Hotel an average rating of 8.8. You can check out more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Cat Ba Family Hotel?

Verified local travelers that have stayed at this property have given Cat Ba Family Hotel an average rating of 9.6. You can look up on more in depth customer evaluations, and feedback for this property down in the review section.

Is breakfast offered at Cat Ba Family Hotel?

Start your days right, with the continental and buffet breakfast options featured at Cat Ba Family Hotel.

See map

Explore the neighborhood

What people love about Cat Ba Family Hotel

  • 8.8

    Excellent
    Staff 

    "Great location and friendly and helpful staff."

    Siobhán

    |

    5 August 2019

  • 10

    Exceptional
    Staff 

    "The staff are friendly and helpful, the breakfast was tasty."

    Katie

    |

    13 December 2019

  • 9.6

    Exceptional

    "The family that manages it was friendly and knowledgeable."

    Klos

    |

    26 November 2019

Property ranking|Compared to 240 Cat Ba Island properties
See all rankings
Service score
9/10
Cleanliness score
8.5/10
Value for money score
8.2/10
Location score
8.4/10
Better than
93
%
of Cat Ba Island properties
Better than
93
%
of Cat Ba Island properties
Better than
85
%
of Cat Ba Island properties
Better than
83
%
of Cat Ba Island properties
Overall rating:

8.9

Excellent
250 reviews
Cleanliness
8.5
Facilities
7.8
Location
8.4
Read all reviews >
More about Cat Ba Family Hotel

More about Cat Ba Family Hotel

Cat Ba Family Hotel

The facilities and services provided by Cat Ba Family Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Cat Ba Island.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Cat Ba Family Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Cat Ba Family Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Cat Ba Family Hotel. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports and motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at Cat Ba Family Hotel.


Reasons to stay here

Rooms here are cheaper than 94% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 92% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 93% of the city's accommodation.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

3 mentions

Beach

1 mention

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Hiking
  • On-site entertainment
  • Snorkeling
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Mini bar
  • Mirror
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Restaurant
  • Cuisine: American, Asian
  • Menu: Buffet

Location

245 Nui Ngoc street, Cát Bà Town Beach, Cat Ba Island, Vietnam, 18000
Excellent
Location

8.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until11:30
The property
  • Number of rooms 25

Reviews of Cat Ba Family Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities7.8
Location8.4
Service9.0
Value for money8.2
High score for Cat Ba Island
Rating
9+ Exceptional (12)
8-9 Excellent (7)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (5)
Jun - Aug (5)
Sep - Nov (6)
Dec - Feb (8)

Show reviews that mention 

Showing 24 verified guest comments
12
7.6
Very good
Arthur
Couple
Deluxe Double - Mountain View
Stayed 2 nights in March 2019

Good location, basic breakfast ”

The hotel is well located in Cat Ba town, close to any restaurant and travel agencies for boat trips. The room was fairly big and clean however the bathroom and especially the cable installation require some serious safety adjustments. Breakfast is fairly basic but you will find good restaurant nearby to combat your hunger later on. The staff is very helpful and will do everything to make your stay enjoyable.

Reviewed April 07, 2019

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10.0
Exceptional
William from Australia
Solo traveler
Deluxe Double - Mountain View
Stayed 10 nights in January 2019

Outstanding!”

When the people who own the business, run the business, it's in their interest to give it all they've got. A great many hotels of all stars could learn a lot from Mr. Tom and his family. Spotlessly clean throughout, rooms serviced daily, smiling, courteous and attentive staff and access to all the island has to offer via the permanently manned front desk. My room was spacios, light and fresh, no shortage of hot water and best if all at a price which beats everywhere else hands down. Highly recommended!!

Reviewed January 16, 2019

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9.6
Exceptional
Klos from Thailand
Solo traveler
Deluxe Double - Mountain View
Stayed 2 nights in November 2019

Best of the best for solo-budget travelers”

I spend half the price I paid in Hanoi for a room here. The only thing missing was a refrigerator which I think no one needs anyway so, smart move Tom! The family that manages it was friendly and knowledgeable. I had a very pleasant stay and would love to come back one day.

Reviewed November 26, 2019

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8.8
Excellent
Bozena
Family with young children
Deluxe Family Room
Stayed 1 night in March 2019

Great value with good free breakfast ”

Two family rooms fitting 5 people (or up to 8!!) for £20, I couldn’t believe my luck. Great value for money and nice simple breakfast from a menu including hot drink

Reviewed March 31, 2019

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10.0
Exceptional
Katie from United Kingdom
Group
Deluxe Family Room
Stayed 6 nights in November 2019

Great spot to stay and explore Cat Ba ”

We stayed here for 6 days and really enjoyed it. The staff are friendly and helpful, the breakfast was tasty. Walking distance to restaurants and beaches. We hired motorbikes from them too, and got our washing done which was quick and smelt great. We hanks for a great stay- would recommend to others.

Reviewed December 13, 2019

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10.0
Exceptional
Lisa from Spain
Solo traveler
Deluxe Double - Mountain View
Stayed 3 nights in February 2019

Great hotel. ”

Awesome value for money. Had a big room which was super clean. The choice of breakfast was really good and was included. Super friendly too.

Reviewed March 05, 2019

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8.8
Excellent
Mun from Singapore
Solo traveler
Deluxe Double - Mountain View
Stayed 2 nights in March 2019

Budget”

Excellent for budget traveller. No complaints for the price.

Reviewed March 29, 2019

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5.2
Josee
Couple
Deluxe Family Room
Stayed 3 nights in July 2019

Can’t understand what we say”

First, many times we tried to get help to book activities and our return to Sapa but the staff’s English is too poor to understand what we were saying. They only could understand one or two words of what we were saying. The room was ok. Very small and the beds mattress very hard kind of made of cartons. The shower was next to the toilet and the hotel required that all used paper be put in a basket. Breakfast offered wasn’t great 3/5. It happened twice that they did not give me what I ordered.. probably die to the language barrier. Activities offered by the hotel were more expensive than the traveling shops. Overall, I did not feel that the staff was there to help us.

Reviewed July 13, 2019

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10.0
Exceptional
Pheoo from United Kingdom
Group
Deluxe Family Room
Stayed 3 nights in October 2019

Exceptional”

Everything organised and confirmed by email including how to get from Noi Bai Airport to Hanoi . I had also tried sending messages by WhatsApp but got no reply. Great advice about sea activities

Reviewed October 17, 2019

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5.6
Josee
Solo traveler
Deluxe Family Room
Stayed 3 nights in July 2019

Poor services”

The main problem was the fact that no staff could speak English nor French. We asked to go to beach no 3 and we were sent to beach no.2. Morning orders were mixed up.. Room has no closed shower, no phone, no fridge and no safe. I asked help for booking activities in Sapa and no one could help me.

Reviewed July 12, 2019

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8.8
Excellent
Siobhán from Australia
Family with young children
Deluxe Family Room
Stayed 1 night in June 2019

Good hotel close to town centre”

Great location and friendly and helpful staff.

Reviewed August 05, 2019

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2.0
Steven from Australia
Family with young children
Deluxe Family Room
Stayed 1 night in December 2019

DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard”

DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard

Reviewed December 15, 2019

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2.0
Steven from Australia
Family with young children
Deluxe Family Room
Stayed 1 night in December 2019

DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard”

DISHONEST, Bad location, Dirty Linens & Accommodation, Rude staff, Below Back Packer standard

Reviewed December 15, 2019

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9.6
Exceptional
michele from France
Couple
Deluxe Family Room
Stayed 1 night in December 2019

Personnel très serviable et très gentil ”

Chambre familiale un peu trop juste en espace ,peu de place pour les bagages.

Reviewed December 26, 2019

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9.2
Exceptional
Marc from France
Family with young children
Deluxe Family Room
Stayed 1 night in September 2019

Bien pour une nuit”

Personnel jeune et très agréable, parlant très bien anglais. Chambre propre, pas très grande, mais bien suffisante pour une nuitée.

Reviewed September 30, 2019

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8.4
Excellent
murielle from Canada
Family with young children
Deluxe Family Room
Stayed 3 nights in February 2019

Excellent”

Hôtel simple mais propre avec un staff très sympa! Bon rapport qualité prix

Reviewed February 14, 2019

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10.0
Exceptional
Brigitte from France
Couple
Deluxe Double - Mountain View
Stayed 6 nights in December 2018

Ne passez pas à coté”

Le top du top Des gens adorables Un accueil excellent Toujours à vote écoute et à votre disposition pour toute information ou besoin Une propreté exemplaire Vraiment un très grand merci pour tout C'est promis on reviendra

Reviewed January 03, 2019

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8.4
Excellent
Jürgen from Germany
Family with teens
Deluxe Family Room
Stayed 2 nights in March 2019

Excellent”

Sehr nettes Personal, Frühstück ok. Bad sauber, aber sehr klein für ebenfalls kleines Vierpersonenzimmer. Alles in allem in Ordnung, aber auch nichts mit besonderem Charme.

Reviewed March 15, 2019

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10.0
Exceptional
Lucia
Couple
Deluxe Double - Mountain View
Stayed 2 nights in November 2018

Unsere beste Unterkunft im Vietnam bisher ”

Wir haben ein großes, helles und perfekt sauberes Zimmer erhalten. Jeden Tag kam der Zimmerservice, alle Mitarbeiter zu Seen super nett und haben uns mit unseren weiteren Plänen geholfen. Die Lage kann kaum besser sein.

Reviewed December 12, 2018

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9.2
Exceptional
Anh from Vietnam
Couple
Deluxe Family Room
Stayed 1 night in June 2022

Exceptional”

anh chủ cực thân thiện vị trí tốt, gần quảng trường vòi hoa sen nvs bị hỏng ánh sáng kém

Reviewed June 20, 2022

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12
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