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Restaurant, Centara Grand Phratamnak Pattaya in Pattaya
Deluxe  - Bathroom, Centara Grand Phratamnak Pattaya in Pattaya
Lobby, Centara Grand Phratamnak Pattaya in Pattaya
Swimming pool [outdoor], Centara Grand Phratamnak Pattaya in Pattaya
Swimming pool [outdoor], Centara Grand Phratamnak Pattaya in Pattaya
Fitness center, Centara Grand Phratamnak Pattaya in Pattaya
Fitness center, Centara Grand Phratamnak Pattaya in Pattaya

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7.8

Very good

2,927 reviews

2,927 reviews

Housekeeping38
Breakfast35
View35
See map
See map

7.2

Very good

Location rating score

Very good location - 110 meters to the beach
Parking
FREE
Popular landmarks
Big Buddha Temple 1.3 km
Jomtien Beach 1.6 km
Pattaya Beach 2.0 km
Walking Street Pattaya 2.5 km
Central Festival Pattaya Beach 3.9 km
Beach Rd 4.2 km
Million Years Stone Park & Pattaya Crocodile Farm 5.7 km
Pattaya Floating Market 6.9 km
The Sanctuary Of Truth 7.8 km
Koh Lan 8.8 km
Nearby landmarks
Dongtan Beach 110 m
Swimming Pool 180 m
Muscle Fabric Pattaya 210 m
Paradise Beach 410 m
Asia Pattaya Hotel Golf 530 m
Inter Test Co. Ltd. 580 m
Pattaya Park 620 m
Pattaya Water Park 640 m
T.Travel 710 m
Nona 740 m

Centara Grand Phratamnak Pattaya

Phratamnak Soi 5 Nongprue, Banglamung, Phra Tamnak Hill, Pattaya, Thailand, 20150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Phra Tamnak Hill part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

110 meters to the beach

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money7.8
Location rating7.2
Nearest airportU-Tapao International Airport (UTP)
Distance to airport30.2 km

Rooms available at Centara Grand Phratamnak Pattaya

Excellent
Room comfort & quality

8.7

Deluxe Ocean Vista
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Suite Ocean Vista
...
  • Room size: 88 m²/947 ft²
  • Ocean view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Suite
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Deluxe
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
Junior Suite with Ocean View
...
  • Room size: 58 m²/624 ft²
  • Balcony/terrace
Enter dates to see prices
Family Room with Sea View
...
  • Room size: 88 m²/947 ft²
Enter dates to see prices
Junior Suite Ocean Vista
...
  • Room size: 58 m²/624 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at Centara Grand Phratamnak Pattaya?

Begin your day with Centara Grand Phratamnak Pattaya's offered cuisines and dining options which include Vegetarian restaurant and International cuisine for you to delight in and pick from.

What type of non-water sports and outdoor activities are available at Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya offers non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

What public parks are within range of Centara Grand Phratamnak Pattaya?

While residing at Centara Grand Phratamnak Pattaya, take joy in your morning or evening stroll at nearby park which include Chaloem Park, Funtasea, and Three Kingdoms Park.

When was Centara Grand Phratamnak Pattaya built?

Centara Grand Phratamnak Pattaya was built in 2013.

How many rooms does Centara Grand Phratamnak Pattaya have?

Centara Grand Phratamnak Pattaya has a total of 165 rooms.

What payment options are accepted at Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya supports up to 3, with payment card options including American Express, Visa, and MasterCard.

What is the typical rating that past Couples' have given to Centara Grand Phratamnak Pattaya?

Verified couple travelers that have stayed at this property have given Centara Grand Phratamnak Pattaya an average rating of 7.9. You can look up on more specific customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Centara Grand Phratamnak Pattaya?

Past local travelers that have stayed at this property have given Centara Grand Phratamnak Pattaya an average rating of 7.6. You can look up on more comprehensive customer reviews, and remarks for this property down in the review section.

What well-known natural sightseeing attractions are close to Centara Grand Phratamnak Pattaya?

Centara Grand Phratamnak Pattaya is located within Phra Tamnak Hill, which makes it ideally close to natural points of interest including Koh Lan and Pattaya Elephant Village.

Is breakfast offered at Centara Grand Phratamnak Pattaya?

Wake up to a fantastic buffet breakfast at Centara Grand Phratamnak Pattaya. Customers can enjoy breakfast offered with an additional charge of 824 THB for adults and 324 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Centara Grand Phratamnak Pattaya

  • 9.2

    Exceptional
    Cleanliness

    "Nice clean room."

    Brandon

    |

    27 March 2023

  • 8.8

    Excellent
    Cleanliness

    "The kids liked the aquarium and the room was clean."

    Waleed

    |

    22 August 2020

  • 8

    Very good
    Location

    "Location is quiet 200 metres from the beach."

    John

    |

    3 March 2020

Property ranking|Compared to 4,622 Pattaya properties
See all rankings
Room comfort score
8.7/10
Room size
57 sqm.
Service score
8.4/10
Cleanliness score
8/10
Better than
99
%
of Pattaya properties
Bigger than
95
%
of Pattaya properties
Better than
92
%
of Pattaya properties
Better than
89
%
of Pattaya properties
Overall rating:

7.8

Very good
2,927 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.2
Read all reviews >
What travelers say they love:
Nice clean hotel in a good quiet location , close to clean b...
Kevin from United Kingdom
Solo traveler
More about Centara Grand Phratamnak Pattaya

More about Centara Grand Phratamnak Pattaya

Centara Grand Phratamnak Pattaya

Put yourself into a special and relaxing space near to Pattaya city center at the atmospheric Centara Grand Phratamnak Pattaya. Go beyond the touristy and get deeper into the offerings of Pattaya with a stay at Centara Grand Phratamnak Pattaya, located merely 2.4 km from Walking Street Pattaya.
Centara Grand Phratamnak Pattaya provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Pattaya even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Centara Grand Phratamnak Pattaya is furnished and equipped with handy amenities. Some rooms at Centara Grand Phratamnak Pattaya are equipped with air conditioning for your convenience. Some rooms at Centara Grand Phratamnak Pattaya include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Centara Grand Phratamnak Pattaya. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Centara Grand Phratamnak Pattaya. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is The Sanctuary Of Truth, located 7.7 km away. Keep your vacation simple, with a visit to Pattaya Beach just 3.4 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Pattaya.
This accommodation is highly rated for its staff and service, beating 91% of competition within the city.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

65 mentions

Swimming Pool

61 mentions

Beach

51 mentions

Housekeeping

36 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hebrew
  • Russian
  • Thai
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Infirmary
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American

Location

Phratamnak Soi 5 Nongprue, Banglamung, Phra Tamnak Hill, Pattaya, Thailand, 20150
Very good
Location

7.2

Airports
  • U-Tapao International Airport (UTP)
    30.2 km 59 min drive
  • Suvarnabhumi Airport (BKK)
    87.5 km 1.6 hour drive
Public transportation
  • Pattaya South
    4.7 km
  • Bus Terminal
    6.6 km 25 min drive
Hospital or clinic
  • Nona
    740 m
Shopping
  • Pattaya Floating Market
    6.9 km
Convenience store
  • 7 Eleven
    700 m 4 min drive
Cash withdrawal
  • ATM
    650 m 16 min walk

What's nearby

Popular landmarks
  • Big Buddha Temple
    1.3 km
  • Jomtien Beach
    1.6 km
  • Pattaya Beach
    2.0 km
  • Walking Street Pattaya
    2.5 km
  • Central Festival Pattaya Beach
    3.9 km
  • Beach Rd
    4.2 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    5.7 km
  • Pattaya Floating Market
    6.9 km
  • The Sanctuary Of Truth
    7.8 km
  • Koh Lan
    8.8 km
Nearby landmarks
  • Dongtan Beach
    110 m
  • Swimming Pool
    180 m
  • Muscle Fabric Pattaya
    210 m
  • Paradise Beach
    410 m
  • Asia Pattaya Hotel Golf
    530 m
  • Inter Test Co. Ltd.
    580 m
  • Pattaya Park
    620 m
  • Pattaya Water Park
    640 m
  • T.Travel
    710 m
  • Nona
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests who booked "Free Dinner Offers" will receive free dinner for up to 2 adults and 2 children. Any additional guests will be charged 500 THB per adult per day, and 250 THB per child per day payable upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)824 THB
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 165
  • Room voltage220
  • Year property opened2013

Reviews of Centara Grand Phratamnak Pattaya from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.8
Location7.2
Room comfort and quality8.7
Service8.4
Value for money7.8
High score for Pattaya
Rating
9+ Exceptional (433)
8-9 Excellent (314)
7-8 Very Good (318)
6-7 Good (150)
<6 Below Expectation (339)
Time of the year
Mar - May (462)
Jun - Aug (414)
Sep - Nov (361)
Dec - Feb (317)

Show reviews that mention 

Showing 1,554 verified guest comments
12345
9.2
Exceptional
Leon from Australia
Couple
Deluxe
Stayed 2 nights in February 2020

Comfortable hotel and friendly staff”

This was my third stay at the Centara Grand Phratamnak. Staff are very friendly and helpful. The breakfast buffet which is served in the dining room featuring a magnificent aquarium, is excellent with a wide choice of Thai and Western foods. The rooftop swimming pool and cocktail bar a very good - the rooftop offering excellent views of the very nearby ocean. On this occasion I was disappointed with the room as it had a mouldy odour as well as an unpleasant odour emanating at times from a bathroom drain. The hotel transferred me to a different room which was good and odour free. The following day I was again upgraded to a larger room which unfortunately also had a mouldy odour. Apart from that, the stay at the hotel was good and I would definitely recommend it. The hotel is a two minute stroll from the beach.

Reviewed February 28, 2020

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Dear Mr.Leon, Greetings from Centara Grand Phratamnak Pattaya and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We reviewed each of your comments and have taken appropriate action to resolve each issue and ensure these types of issues do not occur in the future. We hope we will have the pleasure of greeting you again. Yours sincerely, The Management

Responded February 28, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Axel from Belgium
Couple
Premium Deluxe
Stayed 2 nights in February 2020

Clean and good service”

Nice location near beach and 7/11 next door. Nice pool on the roof and friendly staff. Will use again!

Reviewed February 15, 2020

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Dear Mr.Axel, Greetings from Centara Grand Phratamnak Pattaya Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again. Yours sincerely, The Management

Responded February 16, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
MANISA from Thailand
Couple
Deluxe
Stayed 1 night in March 2020

Crowd of guest.”

Overall is good but a lot of guests here. When check in and check out very take long time.

Reviewed March 16, 2020

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Dear Khun Manisa, Greeting from Centara Grand Phratamnak Pattaya We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back. Kind regards The Management

Responded March 20, 2020
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Alex from New Zealand
Family with young children
Deluxe
Stayed 1 night in November 2019

Great Rooftop”

This hotel seems under rated to me. It has a terrific view from the rooftop pool and jacuzzi, and love the shark aquarium in the lobby. Its really close to the beach. It's a bit far from the action, but we have a car, so no problem. I have to say, the room was a little run down.

Reviewed February 10, 2020

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Dear Mr.Alex, Greeting From Centara Grand Phratamnak Pattaya! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. Thank you for sharing your experience on line and for drawing attention to the issue we need to tackle in order to make sure all our guests feel most comfortable. We hope we will have an opportunity then of greeting you in Pattaya again and improving upon this recent experience. Yours sincerely, The Management

Responded February 11, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
Apiwat from Thailand
Family with teens
Deluxe
Stayed 1 night in February 2020

Exceptional”

Very helpful staff I got upgrade to suite connecting and shuttle bus is great service

Reviewed February 24, 2020

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Dear Khun Apiwat, Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back on your next trip to Pattaya and thank you for choosing Centara Grand Phratamnak Pattaya. Kind regards, The Management

Responded February 26, 2020
Centara Grand Phratamnak Pattaya
10.0
Exceptional
An from Australia
Couple
Deluxe
Stayed 2 nights in February 2020

I love everything ”

I love everything and very helpful staffs

Reviewed February 12, 2020

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Dear Khun An, Greetings from Centara Grand Phratamnak Pattaya Thank you on your supportive review during your stay with us. We hope we will have the pleasure of greeting you again. Best regards, The Management

Responded February 16, 2020
Centara Grand Phratamnak Pattaya
9.2
Exceptional
Raviporn from Thailand
Family with young children
Deluxe Ocean Vista
Stayed 1 night in March 2020

Nice hotel for weekend retreat ”

Specious room with thoughtful amenitites. My son love the bath tube while I like the balcony with ocean view. And we were traveled during Covid19 spread but the hotel was very well prepared and entrusted. We feel safe at all time during our stay. By the way, inroom dinning and breakfast are nice and value to money. Thank you very much for great time.

Reviewed March 15, 2020

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9.2
Exceptional
Asakorn from Thailand
Family with young children
Family Suite
Stayed 1 night in March 2020

Great hotel with great hospitality ”

The hotel is very nice and elegant. The rooms are just as amazing. The hospitality lives up to it’s reputation. The only thing that is disappointing is the view from the room. The ocean is just a skip and hop away but yet we couldn’t see it from our room even though it was facing the ocean. Otherwise it would’ve been the cherry on top.

Reviewed March 30, 2020

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9.6
Exceptional
Phiengruethai from Thailand
Couple
Deluxe
Stayed 1 night in February 2020

Very clean, room is big and comfort”

Hotel is clean and comfort, food is good

Reviewed February 06, 2020

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Dear Khun Phienruethai, Greetings from Centara Grand Phratamnak Pattaya and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again. Yours sincerely, The Management

Responded February 11, 2020
Centara Grand Phratamnak Pattaya
9.6
Exceptional
Phakhin from Thailand
Couple
Deluxe
Stayed 1 night in March 2020

Great ”

convenient to go to the beach

Reviewed July 06, 2020

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8.8
Excellent
Waleed from Thailand
Family with young children
Stayed 2 nights in February 2020

Very good hotel but parking is not convenient”

It is a good hotel and breakfast was good as well. Parking was an issue though. The kids liked the aquarium and the room was clean.

Reviewed August 22, 2020

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8.8
Excellent
Christian from Germany
Business traveler
Deluxe
Stayed 1 night in February 2020

Excellent”

Very friendly staff, after first room was smelly, the receptionist allocated without issues another one. Breakfast too expensive, we missed out booking from beginning. The Sands Cafe on corner of the road for BF is a nice place.

Reviewed February 27, 2020

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Dear Mr.Christian, Warmest greetings from the Centara Grand Phratamnak Pattaya Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very happy to hear that you consider us a great place to stay and that you had a great time with us. Especially we appreciate your nice comments. We are looking forward of welcoming you back soon again. Yours sincerely, The Management

Responded February 28, 2020
Centara Grand Phratamnak Pattaya
8.8
Excellent
Rosemarie from United Kingdom
Couple
Stayed 7 nights in February 2020

Excellent”

Lovely Hotel,so clean! Staff very friendly and yummy breakfast 🥞

Reviewed March 02, 2020

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Dear Ms.Rosemarie, Greetings from Centara Grand Phratamnak Pattaya team! Thank you for sharing your experience on line. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, The Management

Responded March 09, 2020
Centara Grand Phratamnak Pattaya
8.8
Excellent
Songwit from Thailand
Couple
Deluxe
Stayed 1 night in March 2020

Value for money”

If you wanna have a place for value one. I would recommend this place.

Reviewed March 19, 2020

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Dear Khun Songwit, Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back on your next trip to Pattaya and thank you for choosing Centara Grand Phratamnak Pattaya Kind regards, The Management

Responded March 20, 2020
Centara Grand Phratamnak Pattaya
8.4
Excellent
Suroj from Thailand
Family with young children
Deluxe
Stayed 1 night in October 2019

อาหารดี”

good buffet ,can walk to the beach by nearly

Reviewed April 05, 2021

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8.0
Excellent
John from United Kingdom
Couple
Deluxe
Stayed 7 nights in February 2020

Beautiful hotel in Pratamnak ”

Hotel is lovely with very helpful staff. Location is quiet 200 metres from the beach. Rooftop swimming pool and decking is very nice but too small for a big hotel.

Reviewed March 03, 2020

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Dear Mr.John, Greetings from Centara Grand Phratamnak Pattaya Thank you on your supportive review during your stay with us. We hope we will have the pleasure of greeting you again. Best regards, The Management

Responded March 09, 2020
Centara Grand Phratamnak Pattaya
7.2
Very good
Uckaroot from Thailand
Family with young children
Deluxe
Stayed 1 night in December 2019

Get what you paid for”

When check in at lobby, waiting for the room, there was a bad customer complained about it takes so long waiting, they got an upgraded to big room. But when I asked they just say sorry. They should not let me know about it. Next thing at the pool, I ordered a plate of pasta, after they served it (very late) they saw that I bring wine from the room, so they ask for coekage charge. That 's fine I paid for it. But I just realized that I am the only one who get charged other tables they also bring their own alcohol. But they did not order anything. That make me feel a little unfair. Overall, room is good, there is 7 11 nearby , walk to the beach easy. And it is not on hillside.

Reviewed December 31, 2019

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Dear Valued Guest, Thank you very much for taking your time to write a feedback to us. We would like to apologize for your expectation was not met this time regarding room upgrade and corkage charge. Our Management has been informed and will directly to check with concern department about this issue and we hope that all guest will get all information from our hotel. Once again thank you for your comment and we hope that we will have any chance to welcome you back in the near future. Sincerely yours, The Management

Responded December 31, 2019
Centara Grand Phratamnak Pattaya
6.8
Good
Techin from Thailand
Couple
Deluxe Ocean Vista
Stayed 1 night in March 2020

Besides service mind and helpfulness of staffs especially Mr.Ya, there is nothing impress us.”

Bed is well-decorated with soft mattress. Toilets were clean and hygiene as expected. We found fungus spore at the roof, cockroach in the wardrobe and the lights didn’t work well although Mr.Ya and his team try as hard as they could to fix it. Mr.Ya also tried to give us a new room which was more expensive, and high-graded , but it didn’t meet our needs. The only things we impress is attempt, service mind and helpfulness of Staffs’ team especially Mr.Ya. Please send this complimentary to him and his team. Next time, We won’t choose centara again.

Reviewed March 09, 2020

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Dear Mr.Techin, Thank you for taking the time to share your feedback with us. I am so pleased to hear that you enjoyed your stay with us and that everything was to your liking. I apologize for the inconvenience experienced during your stay and will pass on your remarks to my team for further discussion. We hope to have the opportunity to welcome you back on your next trip. Kind regards The Management

Responded March 09, 2020
Centara Grand Phratamnak Pattaya
7.6
Very good
Kasemkitt from Thailand
Couple
Premium Deluxe
Stayed 1 night in March 2020

Very good”

Parking space is very small, no parking lot for everyone and I have to park my car on the side of the road. Water in bathroom is not clear.

Reviewed March 18, 2020

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Dear Khun Kasemkitt, Thank you for giving us your stay feedback and please accept our sincerest apologies for the disappointment you experienced. We reviewed each of your comments and have taken appropriate action to resolve each issue and ensure these types of issues do not occur in the future. We hope we will have an opportunity then of greeting you in Pattaya again and improving upon this recent experience. Yours sincerely, The Management

Responded March 20, 2020
Centara Grand Phratamnak Pattaya
6.0
Rewat from Thailand
Couple
Deluxe
Stayed 1 night in February 2020

Staffs are very helpful and friendly”

I booked this hotel because of Centara Grand brand. However, it's a bit lower than my expectation in term of hotel facility. A photo shows in Agoda compare to actual are quite different. Location is good but not that quiet for relaxation. However, it's very closed to the beach. Restaurant for breakfast is a bit small and food is just ok. We had a dinner (BBQ Seafood buffet) on Saturday and all look good except a crabs that not fresh. Room is good and clean. Again, my comment is upon an expectation to received from 5 stars hotel under Centara Grand. If it's regular hotel with no brand then facility and service are above expectation with price that I paid.

Reviewed March 02, 2020

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