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9.2

Exceptional
/10
(404 reviews)See what guests said
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Chez Loan Hotel

"Excellent staff who were very helpful."

Nicole - 12 October 2018
Double Room Chez Loan Hotel
Swimming pool Chez Loan Hotel
Swimming pool Chez Loan Hotel
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Chez Loan Hotel

Ninh Hai, Tam Coc, Bich Dong, Tam Coc - Bich Dong Caves, Ninh Binh, Vietnam - See map
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

  • Bar

Value for money9.1
Location rating9.3

Rooms available at Chez Loan Hotel

Very good
Room comfort & quality

8

Deluxe Bungalow
Deluxe Bungalow
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 king beds
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Family Room with Balcony
Family Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 queen beds
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Deluxe Triple Room
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 3 queen beds
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Double Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 1 queen bed
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Triple Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
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Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 queen bed
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Family Room
...
  • Shower
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Double Room
...
  • Shower
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Family Room
...
  • Shower
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Double Room
...
  • Shower
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What people love about Chez Loan Hotel

  • 9.6

    Exceptional
    Staff 

    "Excellent staff who were very helpful."

    Nicole

    |

    12 October 2018

  • 9.6

    Exceptional

    "Really enjoyed our stay here."

    Nicole

    |

    12 October 2018

  • 9.6

    Exceptional

    "Loved ordering food and cocktails and lounging by the pool."

    Nicole

    |

    12 October 2018

Overall rating:

9.2

Exceptional
404 reviews
Cleanliness
9.4
Facilities
8.9
Location
9.3
Read all reviews >
More about Chez Loan Hotel

More about Chez Loan Hotel

Surrounded by lush green mountains, Chez Loan Hotel offers peaceful and comfortable accommodation with free WiFi access in the entire property. It operates a 24-hour front desk and features an on-site restaurant. The hotel is just a 5-minute walk from Tam Coc and Bich Dong Pagoda. Thai Vi Temple is 700 metres away, while Trang An is accessible within a 10 km drive. Tastefully furnished, air-conditioned rooms and bungalows come with tiled flooring, a wardrobe and a TV with cable channels. Electric kettle and minibar are also included. Offering shower facility, the en suite bathroom also has slippers, hairdryer and free toiletries. Friendly staff at Chez Loan Hotel can assist guests with luggage storage, laundry services and tour arrangements. Guests may also rent a bicycle/car to explore the vicinity, while airport transfers and shuttle services can be provided at a surcharge. The in-house restaurant serves a tasty selection of local dishes, along with a variety of drinks offered at the bar. Special diet meals can also be prepared upon request.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken

  • French
  • Vietnamese

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fishing
  • Garden
  • Hiking
  • Massage
  • On-site entertainment
  • Pool with view
  • Pub crawl
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

Restaurant

  • Menu: Buffet, A-la-carte
Location
Ninh Hai, Tam Coc, Bich Dong, Tam Coc - Bich Dong Caves, Ninh Binh, Vietnam
Exceptional
Location

9.3

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from06:30
  • Check-out until12:00

Reviews of Chez Loan Hotel from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.4
Facilities8.9
Location9.3
Room comfort and quality8.0
Service9.4
Value for money9.1
High score for Ninh Binh
Rating
9+ Exceptional (21)
8-9 Excellent (5)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (10)
Jun - Aug (5)
Sep - Nov (8)
Dec - Feb (7)
All guests (53)
All room types
All languages

Show reviews that mention 

Showing 30 verified guest comments
12
9.6
Exceptional
Nicole from New Zealand
Couple
Double Room
Stayed 2 nights in October 2018

Great affordable place to stay ”

Really enjoyed our stay here. Didn’t realize our room was in a different building 1-2 sites away from the pool and there were also bungalows associated with the hotel. It was a minimal walk so was fine. Loved ordering food and cocktails and lounging by the pool. Excellent staff who were very helpful. Great value for money.

Reviewed October 12, 2018

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8.0
Excellent
Trevor from United States
Couple
Double Room
Stayed 1 night in June 2018

Beautiful place, great staff”

Had a great stay here. Clean rooms, comfortable beds, very relaxing pool, and awesome staff. Only con was there was a power outage late at night. We woke up and our room was like a sauna because the air con was not working. The power loss was fixed within an hour.

Reviewed June 09, 2018

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10.0
Exceptional
Tiphaine from Hong Kong SAR, China
Couple
Double Room
Stayed 1 night in March 2018

Great stay”

Welcome was warm, breakfast very good, a lot of advice were given and they were nice enough to drop us to the train station. bike lending for free makes the perfect touch.

Reviewed April 09, 2018

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8.4
Excellent
Chris from United Kingdom
Family with young children
Family Room with Balcony
Stayed 1 night in October 2017

Excellent”

Really enjoyable one night say in a peaceful and welcoming hotel that is well situated for visiting many of the local attractions. Our only issue was the lack of privacy with the en-suite bathroom,

Reviewed October 23, 2017

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9.6
Exceptional
Nick from United Kingdom
Couple
Double Room
Stayed 2 nights in April 2017

Highly recommend if staying in Tam Coc”

We had a very pleasant stay at Chez Loan, the room was large, clean and had a large wet room. The hotel supplied free bicycles each day which was the highlight of our stay in Tam Coc as we got to ride around the whole area freely. There is a restaurant at the hotel with very good food.

Reviewed April 20, 2017

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10.0
Exceptional
arnaud from France
Couple
Double Room
Stayed 2 nights in February 2016

Very Good Hotel”

I fully recommend this hotel

Reviewed February 14, 2016

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8.7
Excellent
Kelvin from United States
Group
Triple Room
Stayed 1 night in May 2015

Super friendly and helpful staff. Great value!”

Friendly staff, clean and rooms with A/C, located close to Tam Coc

Staff (Van) was extremely helpful and accommodating with our stay. Since we booked an overnight bus (Chez Loan helped us with the booking), the hotel was kind enough to let us use their shower after check-out. They are located close to Tam Coc and provide free bikes to get around. Overall, a very pleasant stay!

Reviewed May 11, 2015

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8.8
Excellent
Graciela from Argentina
Couple
Stayed 1 night in October 2019

excelente”

Las instalaciones buenisimas, la piscina fue muy buena para el clima tan caluroso, bicicletas gratis. muy bueno en general solo le falta incluir desayuno que hay que pagar 3 dolares extras

Reviewed October 13, 2019

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10.0
Exceptional
Ophélie from France
Solo traveler
Double Room
Stayed 2 nights in March 2020

Exceptional”

Accueil chaleureux, l’ensemble du personnel parle français. On nous a renseigné et aidé pour preparer la suite de notre voyage vers la Baie d’Halong. L’endroit est charmant avec goût

Reviewed March 04, 2020

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10.0
Exceptional
Sophie from Cambodia
Family with young children
Double Room
Stayed 5 nights in December 2019

Excellent hotel”

Super emplacement, calme, joli, petit dèj extra, acceuil chaleureux .... Je recommande chaudement !

Reviewed January 01, 2020

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9.2
Exceptional
Adeline from France
Couple
Double Room
Stayed 2 nights in May 2019

Séjour parfait à tam coc ”

Nous devions rester que 2 jours mais nous avons rallongé notre séjour. Tant de choses à voir à Tam Coc et quel hôtel agréable ! Loan et l’ensemble des personnes de l’hôtel sont très accueillantes. Le petit dej était très bon : fruits frais, omelettes et gaufres sur demande. Quant au dîner, nous avons également goûté à la spécialité de l'établissement : la fondue de fruits de mer, bœuf et poulet cuits dans un bouillon de légumes. Un délice ! En somme, un excellent séjour reposant dans les rizières de Tam Coc.

Reviewed May 23, 2019

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8.0
Excellent
Florence
Family with teens
Double Room
Stayed 1 night in April 2019

Very good”

Très bien situé, Loan nous a prêté des vélos, très pratique pour aller de site en site. Accueil chaleureux. Chambre spacieuse et confortable bien que le matelas était trop dur à mon goût. Piscine agréable

Reviewed April 30, 2019

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9.2
Exceptional
MARTINE from Reunion Island
Couple
Deluxe Room
Stayed 2 nights in April 2019

agréable!”

très bon accueil même si les conseils donnés ne sont plus vraiment d'actualité, chouette piscine, restauration ok

Reviewed April 29, 2019

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10.0
Exceptional
Mathieu
Couple
Double Room
Stayed 2 nights in April 2019

Un endroit à ne pas louper ! ”

Nous avons passé un formidable séjour chez Loan. Un endroit charmant entouré de professionnels dans un milieu atypique. Une mention spéciale à Christine pour ses conseils pour les visites (notamment Tráng An - Merci encore) et son accompagnement. Nous reviendrons avec plaisir !

Reviewed April 26, 2019

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10.0
Exceptional
Marjolaine from Canada
Couple
Double Room
Stayed 2 nights in November 2018

séjour mémorable!!!”

Ce fut ici une magnifique découverte,les paysages, les odeurs, les habitants,la nourriture etc. Tout ça facilité par Loan la propriétaire de l’hôtel son fils Hung ,M. Pascal et le personnel. Tous souriants, travaillant fort pour que les journées soient enrichissantes et remplies de merveilleux souvenirs. Alors si un jour l’envie vous prends de visitez cette région du monde, Chez Loan est un endroit que vous devez absolument intégrer à votre itinéraire. Cam on rat n’ai eu.

Reviewed November 27, 2018

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9.2
Exceptional
Joris from France
Couple
Double Room
Stayed 1 night in October 2018

Exceptional”

Super accueil et sejour chez loan , personnel de qualité qui parle français, de nombreux super conseil pour la suite de notre voyage ! Je recommande vivement

Reviewed October 11, 2018

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10.0
Exceptional
candice from Vietnam
Family with young children
Deluxe Bungalow
Stayed 2 nights in August 2018

Place to be in Tam Coc”

Nous recommandons cet hôtel avec un accueil parfait une ambiance chaleureuse et beaucoup de bienveillance . Très bons conseils de Loan et un rapport qualité prix exceptionnel.

Reviewed August 18, 2018

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8.8
Excellent
David from Vietnam
Family with teens
Deluxe Bungalow
Stayed 2 nights in June 2018

Nice place”

This is a nice little place for a midrange budget. The owners speak French and English and they have two very cute dogs. Location is decent about a 10 minute walk from the centre of town (the river) Breakfast buffet is just ok (don't expect amazing french food!) but there is also a decent restaurant next door.

Reviewed July 18, 2018

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10.0
Exceptional
JESSICA from Vietnam
Family with young children
Family Room with Balcony
Stayed 2 nights in April 2018

parfait”

le personnel est super, toujours à l'écoute, l'hotel très bien placé et au calme , je recommande !

Reviewed June 24, 2018

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10.0
Exceptional
Jeremie from France
Solo traveler
Double Room
Stayed 1 night in February 2018

Pour une pause charme, et pour entendre parler français !”

Mini-complexe confortable et accueillant, pratique pour partir se balader (Sun Valley juste à côté, Tam Coc à trois coups de pédale en velo), avec de jolies chambres à différents prix, et même piscine à la belle saison ! Bonne cuisine, et soirées sympathiques entre francophones, autour du billard ou dans l'agréable jardin. On recommande !

Reviewed February 20, 2018

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12
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