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Ciao CatBa Hotel
Deluxe Double Bed With City View, Ciao CatBa Hotel in Cat Ba Island
Lobby, Ciao CatBa Hotel in Cat Ba Island
Lobby, Ciao CatBa Hotel in Cat Ba Island
Interior view, Ciao CatBa Hotel in Cat Ba Island
Ciao CatBa Hotel
Ciao CatBa Hotel

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6.6

Good

20 reviews

20 reviews

See map
See map

6.9

Good

Location rating score

Parking
FREE
Nearby landmarks
Artillery Marker Viewpoint 140 m
The West Observatory 150 m
Cat Ba Bay Viewpoint and Monument 180 m
Military Airport 190 m
East Observatory 220 m
Cannon Fort 280 m
Transmitter tower 290 m
Cat Ba CT Mart Supermarket 320 m
Cat Ba Climbing 320 m
Cat Ba Ferry Station 430 m

Ciao CatBa Hotel

265 Nui Ngoc Street, Cát Bà Town Beach, Cat Ba Island, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Sauna

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Cat Ba Island every 13 minutes on Agoda.com
Value for money6.5
Distance to city center0.2 Km
Location rating6.9

Rooms available at Ciao CatBa Hotel

Deluxe Double Bed With City View
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Twin bed
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 2 single beds
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Family Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 2 double beds
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Family Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
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Standard Double or Twin Room with Mountain View
...
  • Room size: 22 m²/237 ft²
  • Shower
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Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
Enter dates to see prices
Standard Twin Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Single Bed in Dormitory Room
...
  • Room size: 25 m²/269 ft²
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Standard Room
...
    Enter dates to see prices
    TWIN ROOM 2 BEDS 2 TWIN BEDS 1 TWIN BED
    ...
      Enter dates to see prices

      Frequently asked questions

      What sort of non-water sports and outdoor activities are available at Ciao CatBa Hotel?

      Ciao CatBa Hotel features non-water sport and outdoor activities such as bicycle rental for you to enjoy.

      Is car parking available at Ciao CatBa Hotel?

      Ciao CatBa Hotel provides car park free of charge for all customers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      What are the property's policies for children's bedding at Ciao CatBa Hotel?

      Ciao CatBa Hotel's policy relating to children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      What is the verified guest review consensus about Ciao CatBa Hotel's Wi-Fi?

      100.0% of our verified guest testimonials have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Ciao CatBa Hotel down in the review section.

      What is the verified guest review consensus about Ciao CatBa Hotel's food?

      100.0% of our verified guest reviews have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Ciao CatBa Hotel down in the review.

      What is the typical rating that verified Solo travelers' have given to Ciao CatBa Hotel?

      Verified solo travelers that have stayed at this property have given Ciao CatBa Hotel an average rating of 6.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that past Couples' have given to Ciao CatBa Hotel?

      Past couple travelers that have stayed at this property have given Ciao CatBa Hotel an average rating of 6.8. You can look up on more specific customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

      What is the typical rating that past Families with young children have given to Ciao CatBa Hotel?

      Verified families with young children that have stayed at this property have given Ciao CatBa Hotel an average rating of 6.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What time is check-in and check-out at Ciao CatBa Hotel?

      Check-in is from 01:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

      What is the closest airport to Ciao CatBa Hotel?

      The nearest airport to Ciao CatBa Hotel is Noi Bai International Airport, 141.0 km away.

      See map

      Explore the neighborhood

      Property ranking|Compared to 240 Cat Ba Island properties
      See all rankings
      Room comfort score
      6.5/10
      Service score
      6.9/10
      Value for money score
      6.5/10
      Cleanliness score
      6.4/10
      Better than
      89
      %
      of Cat Ba Island properties
      Better than
      73
      %
      of Cat Ba Island properties
      Better than
      72
      %
      of Cat Ba Island properties
      Better than
      72
      %
      of Cat Ba Island properties
      Overall rating:

      6.6

      Good
      20 reviews
      Cleanliness
      6.4
      Facilities
      6.2
      Location
      6.9
      Read all reviews >
      More about Ciao CatBa Hotel

      More about Ciao CatBa Hotel

      Ciao CatBa Hotel

      Ciao CatBa Hotel offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Cat Ba Island.
      Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Ciao CatBa Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
      Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
      Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator and mini bar at your disposal.
      Ciao CatBa Hotel also provides a hair dryer in some of its bathrooms for your convenience.


      Dining and things to do

      Every day at Ciao CatBa Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
      Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
      Ciao CatBa Hotel offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the massage and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


      Reasons to stay here

      Find some of the city's best deals here with rooms 94% cheaper than other options.
      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 89% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 88% of accommodations in the city.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.2

      Languages spoken
      • Vietnamese
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Massage
      • Sauna
      • Ticket services
      • Tours
      Dining, drinking, and snacking
      • Bar
      • BBQ facilities
      • Breakfast [buffet]
      • Breakfast [continental]
      • Coffee shop
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Smoking area
      For the kids
      • Family room
      Access
      • Check-in/out [express]
      • Front desk [24-hour]
      • Pet-friendly [charges apply]
      • Pets allowed
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Rental car
      • Shuttle service
      • Valet parking
      Sports equipment rental
      • Bicycle rental
      Available in all rooms
      • Air conditioning
      • Desk
      • Fan
      • Free bottled water
      • Hair dryer
      • Internet access – wireless
      • Mini bar
      • Non-smoking
      • Shower
      • TV

      Food and dining

      Breakfast options
      • Asian
      • Continental
      • Italian
      • Vegetarian
      • Vegan

      Location

      265 Nui Ngoc Street, Cát Bà Town Beach, Cat Ba Island, Vietnam
      Good
      Location

      6.9

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-4 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 5 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from13:00
      • Check-out until11:00
      • Reception open until20:00
      Getting around
      • Distance from city center0.2 Km
      Extras
      • Breakfast charge (unless included in room price)50000 VND
      The property
      • Number of restaurants1
      • Room voltage220
      • Year property opened2008
      • Most recent renovation2010
      Parking
      • Daily parking fee100000 VND

      Reviews of Ciao CatBa Hotel from real guests

      Provided by verified guests of Agoda
      6.6
      /
      10
      Good
      Cleanliness6.4
      Facilities6.2
      Location6.9
      Room comfort and quality6.5
      Service6.9
      Value for money6.5
      High score for Cat Ba Island
      Rating
      9+ Exceptional (3)
      8-9 Excellent (1)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (9)
      Time of the year
      Mar - May (2)
      Jun - Aug (8)
      Sep - Nov (4)
      Dec - Feb (1)

      Show reviews that mention 

      Showing 15 verified guest comments
      5.6
      Danielle from Thailand
      Solo traveler
      Triple Room with City View
      Stayed 2 nights in May 2019

      Above average”

      ok, but my room had a smell to it - very musty, and there was lots of staff around but i was never sure who was working and not working.

      Reviewed May 24, 2019

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      4.0
      Trần from Vietnam
      Couple
      Deluxe Double Bed With City View
      Stayed 1 night in June 2018

      TERRIBLE ”

      Đầu tiên thì mình muốn nói mình không phải là người khó tính chút nào. Tuy nhiên mình phải nói là khách sạn này khiến mình cực kì thất vọng. Mùa hè năm nay là mùa cao điểm nên mọi người đi rất đông, khách sạn này được quảng cáo là không huỷ phòng vì đông khách bao giờ nhưng đến nơi họ lại cho bọn mình sang một khách sạn khác bên cạnh, tên là Cozy hotel. Cái này chỉ gọi là nhà nghỉ thuần tuý luôn. Bước vào phòng có mùi thuốc lá, chắc do mùi của điều hoà. Giường thì ga vẫn còn mấy hạt sạn sạn, chăn thì phòng phành mỏng dính. Vòi hoa sen trong nhà vệ sinh bị rò rỉ nên nước chảy cực yếu. Cái xoay nóng lạnh không thể điều chỉnh theo đúng ý mình. Nhân viên lễ tân thì mất hút, không bao giờ thấy ở dưới, chìa khoá để la liệt trên bàn khiến cho mình nghi ngờ về an ninh ở đây. Hỏi cậu ta xem Cát Bà có gì thì cái gì cũng không biết. Nói chung trừ vị trí ở ngay trung tâm rất tiện đi lại ra thì mình không có gì hài lòng được hết.

      Reviewed July 02, 2018

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      9.2
      Exceptional
      John from Canada
      Couple
      Stayed 1 night in June 2017

      Really great staff! ”

      The guy running the show really went above and beyond to make our stay comfortable and relaxing. Very helpful. Great showers and AC in the rooms. For the price, it can't be beat!

      Reviewed June 24, 2017

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      5.3
      Mollie from United States
      Solo traveler
      Stayed 2 nights in February 2014

      It wasn't awful, but I wouldn't go back. ”

      It was clean, away from the main street, and they had their own restaurant a few buildings down the road.

      It was ok. I was disappointed to find that it was 2-3 blocks up the hill without a view of the bay as the windows faced the street or the mountain behind the building (not so beautiful). Also, I asked about booking a tour on the bay. The woman at the hotel called a fisherman to take me in his boat for 5 hours, one of which I would be kayaking. She charged me 630,000 dong, and only gave 100,000 to the fisherman. When I asked the owner about this later he claimed that the fisherman got about 500,000 or more of the total but that they paid them afterwards. It seemed to me that I was relieved of 500,000 handed directly to the hotel, and was scammed.

      Reviewed March 03, 2014

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      7.0
      Very good
      allan from Australia
      Solo traveler
      Stayed 3 nights in November 2013

      very pleasant”

      great helpful staff,well positioned,very clean

      very enjoyable,staff spoke good English and arranged tours,motor bike hire etc. I felt safe and secure here

      Reviewed November 26, 2013

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      8.7
      Excellent
      huong from Vietnam
      Couple
      Stayed 1 night in October 2013

      Very nice stay here.i will return next year.”

      nice and clean room, helpfull stuffs, fast wifi
      Reviewed November 03, 2013

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      10.0
      Exceptional
      huong from Vietnam
      Family with young children
      Stayed 1 night in October 2013

      I like this hotel”

      good hotel, good food, friendly and helpful staff.Good tour to halong bay and national park

      nice big room with fan, A/C, fridge and TV - clean room on arrival - Wifi - tours to ha long bay and motorbike rental available - 10% discount on food/beverages in nearby restaurant - breakfast included in price - friendly and helpful staff.

      Reviewed October 26, 2013

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      10.0
      Exceptional
      huong from Vietnam
      Couple
      Stayed 1 night in October 2013

      good hotel, the staff was very friendly and helpfu”

      very warm welcome, friendly and helpful staff, good room and good tour to halong bay, national park

      Good time to stay in this hotel.Best choice to book the tour to visit ha long bay from the hotel

      Reviewed October 26, 2013

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      2.0
      Alice from France
      Couple
      Stayed 1 night in July 2018

      A fuire”

      J’ai réservé une chambre Deluxe sur Agoda, arrivée sur place on me dit que l’hotel est complet alors que sur le site il reste plusieurs chambres.

      Reviewed July 08, 2018

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      5.0
      Julien from France
      Family with young children
      Stayed 2 nights in July 2014

      Séjour agréable sur l'île”

      Hôtel sans prétention, correct, assez bien situé

      On vient sur l'île pour son emplacement par rapport aux baies de Lan Ha et Ha Long, cet hôtel est un bon pied à terre. On pourrait en attendre un peu plus.

      Reviewed August 04, 2014

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      3.6
      KIM from South Korea
      Couple
      Twin bed
      Stayed 2 nights in June 2017

      why so bad?”

      TV도 없는 방을 주고, 화장실 컨디션도 엉망인... 너무 않좋다고 말하니 그나마 괜찮은 곳으로 바꿔주더군요. 그런데, 금연객실이 아닌겁니다. 담배냄새가 찌들어있더군요. ㅠ.ㅠ 그리고 이틀을 지내기로 했는데, 하루만 지내고 다음날은 다른 호텔로 바꿔줄테니 거기로 옮겨달라고 합니다. 더 이상의 설명은 생략하겠습니다. ㅠ.ㅠ

      Reviewed June 15, 2017

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      5.3
      Quoc from Vietnam
      Couple
      Stayed 2 nights in June 2014

      Đúng nghĩa để ngủ nghỉ”

      Yên tĩnh, thân thiện

      Khách sạn có điều kiện khá phù hợp với giá tiền của họ. Phòng hơi bé nhưng được cái yên tĩnh và cũng khá đầy đủ tiện nghi (Giường, chăn, tivi, bồn tắm). Tuy nhiên, khách sạn này không dọn phòng hàng ngày cho khách, 2 ngày mới thấy họ dọn 1 lần. Đồ trong phòng tắm (bàn chải, khăn mặt, dầu gội), chăn 2 ngày mới thay cho khách một lần. Nói chung, khách sạn này phù hợp với những thanh niên dễ tính 1 chút.

      Reviewed July 14, 2014

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      4.7
      Viet from Vietnam
      Group
      Stayed 2 nights in June 2014

      Tiện đi lại nhưng phục vụ chán lắm”

      Trung bình. Đúng với mức tiền ngày hót. Chỉ đơn thuần như nhà nghỉ

      Reviewed June 21, 2014

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      5.0
      Loc from Vietnam
      Couple
      Stayed 2 nights in April 2013

      Không hài lòng như mong đợi”

      Không có đặc điểm nổi trội

      Sau thời gian lưu trú 3 ngày 2 đêm tại đây, tôi có cảm nhận như sau: - Địa điểm: Khách sạn ở vị trí đường chính là Núi Ngọc nhưng khá xa khu trung tâm (đi bộ mất 15 phút đường dốc) - Hình ảnh: Tôi mất mấy vòng xe để tìm địa chỉ này nhưng không thấy tên khách sạn (thực ra là không đúng tên như Agoda đã thông báo, chính xác tên khách sạn là PHÚC HƯNG. Nằm ở xa trung tâm nhưng không có biển hiệu, hay quảng cáo gì để khách hàng tìm đến) - Nhân viên: Không chuyên nghiệp, giống như người chưa qua đào tạo. Xe ôm chở tôi đến đúng địa chỉ 265 Núi Ngọc nhưng vô hỏi nhân viên lại nói không phải khách sạn mà Agoda cho tôi biết. - Tiện nghi: Mặc dù đặt phòng trước 1 tháng tôi vẫn phải nhận phòng tại tầng 5, mà lại phải đi bộ vì khách sạn chưa lắp đặt thang máy. Sóng wifi không dùng được ở tầng 5. - Thức ăn: Giá cả khá chát mà không ngon như các quán ở vị trí Trung tâm.

      Reviewed May 02, 2013

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      7.7
      Very good
      Maren from Norway
      Group
      Stayed 2 nights in June 2015

      Hyggelig hotell med fin beliggenhet”

      Hjelpsom betjening, grei beliggenhet, bra trykk i dusjen

      Hyggelig hotell til en grei pris, med grei beliggenhet og med veldig hyggelig betjening. Rommet var veldig trangt, men badet var veldig greit. Rent hotell med veldig god service.

      Reviewed June 30, 2015

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