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Citadines Rasuna Jakarta Apartment
Citadines Rasuna Jakarta Apartment
Citadines Rasuna Jakarta Apartment
Citadines Rasuna Jakarta Apartment
Citadines Rasuna Jakarta Apartment
Citadines Rasuna Jakarta Apartment
Citadines Rasuna Jakarta Apartment

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8.4

Excellent

2,792 reviews

2,792 reviews

Housekeeping95
View26
Breakfast11
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Australian Cultural Centre

80 m

Epicentrum Walk

160 m

GOR Sumantri

360 m

Pasar Festival Kuningan Sport and Entertainment

370 m

Farmer's Market

390 m

Popular landmarks
Grand Indonesia Mall

3.0 km

Gambir Train Station Building

4.8 km

National Museum

5.0 km

National Monument (MONAS)

5.0 km

Jakarta Cathedral

5.6 km

Closest landmarks
Rumah Sakit Metropolitan Medical Centre Rsmmc

50 m

Embassy of the Russian Federation

110 m

Triyasa Office & Gallery Parking Area

190 m

Watsons

190 m

Embassy of Australia

230 m

Citadines Rasuna Jakarta Apartment

The H Tower, Jl. HR Rasuna Said Kav. 20, Kuningan, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuningan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Sauna

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.6
Distance to city center3 km
Location rating8.8
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.9 km

Rooms available at Citadines Rasuna Jakarta Apartment

Excellent
Room comfort & quality

8.4

2 Bedroom Premier
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
2-Bedroom Deluxe Room
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 single bed and 1 queen be...
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1 Bedroom Executive
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Executive
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Studio Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 queen bed
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Studio Premiere
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Two-Bedroom Executive Apartment
...
  • Room size: 95 m²/1023 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Two Bedroom Apartment
...
  • Room size: 98 m²/1055 ft²
  • Shower
  • 1 single bed and 1 queen be...
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 61 m²/657 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Executive Apartment
...
  • Room size: 63 m²/678 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citadines Rasuna Jakarta Apartment?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Citadines Rasuna Jakarta Apartment?

Citadines Rasuna Jakarta Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines Rasuna Jakarta Apartment has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Citadines Rasuna Jakarta Apartment?

Wake up to a great buffet breakfast at Citadines Rasuna Jakarta Apartment. Halal breakfast is available for guests. There's an additional charge of 150000 IDR for adults and 75000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Citadines Rasuna Jakarta Apartment?

Citadines Rasuna Jakarta Apartment features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Citadines Rasuna Jakarta Apartment?

Citadines Rasuna Jakarta Apartment does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Citadines Rasuna Jakarta Apartment

  • 8.4

    Excellent
    Location

    "Always come back, feels like home, location its quite center and convienient."

    Praditya

    |

    21 September 2022

  • 9.6

    Exceptional
    Location

    "It was a great stay overall, nice location right on the central."

    Rita

    |

    14 September 2022

  • 8

    Very good
    Staff 

    "- staff is good and nice."

    Zelda

    |

    18 August 2022

Overall rating:

8.5

Excellent
2,164 reviews
Cleanliness
8.7
Facilities
8.3
Location
8.8
Read all reviews >
What travelers say they love:
The room is very big and clean, worth the price.
Muthia from Indonesia
Group
More about Citadines Rasuna Jakarta Apartment

More about Citadines Rasuna Jakarta Apartment

Citadines Rasuna Jakarta Apartment

Citadines Rasuna Jakarta Apartment is the perfect choice for travelers who want to take in the sights and sounds of Jakarta. Experience an urban escape in Jakarta with a stay at Citadines Rasuna Jakarta Apartment, with its exceptional location right in the city center.
All offerings provided by Citadines Rasuna Jakarta Apartment help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Citadines Rasuna Jakarta Apartment.
For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Citadines Rasuna Jakarta Apartment. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Citadines Rasuna Jakarta Apartment are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Citadines Rasuna Jakarta Apartment. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Citadines Rasuna Jakarta Apartment caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
A day in will be as fun as a day out with ranges of recreational activities offered at Citadines Rasuna Jakarta Apartment. A relaxing end to every day is possible with a visit to the hot tub, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in Jakarta. Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 2.9 km away.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

91 mentions

Housekeeping

55 mentions

Swimming Pool

33 mentions

Food & Dining

17 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Flashing door knocker
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Hearing accessible room and/or kit
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered deadbolt on door
  • Lowered electrical outlet
  • Lowered night guard on door
  • Lowered view port in door
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Harlow Brasserie & Bar

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
The H Tower, Jl. HR Rasuna Said Kav. 20, Kuningan, Kuningan, Jakarta, Indonesia, 12940
Excellent
Location

8.8

Airports

  • Halim Perdanakusuma International Airport (HLP)
    7.9 km 30 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.2 km 46 min drive

Public transportation

  • MRT Station Bendungan Hilir
    1.6 km
  • Setiabudi Astra Station
    1.6 km

Hospital or clinic

  • Rumah Sakit Metropolitan Medical Centre Rsmmc
    50 m 1 min walk

Shopping

  • Grand Indonesia Mall
    3.0 km

Convenience store

  • Indomaret
    710 m

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.0 km
  • Gambir Train Station Building
    4.8 km
  • National Museum
    5.0 km
  • National Monument (MONAS)
    5.0 km
  • Jakarta Cathedral
    5.6 km
  • Museum Bank Indonesia
    9.4 km
  • Istiqlal Mosque
    9.8 km
  • Jakarta Old Town
    9.8 km
  • Ancol Dreamland
    10.7 km
  • Beautiful Indonesia in Miniature Park
    14.0 km

Nearby landmarks

  • Rumah Sakit Metropolitan Medical Centre Rsmmc
    50 m
  • Australian Cultural Centre
    80 m
  • Embassy of the Russian Federation
    110 m
  • Epicentrum Walk
    160 m
  • Triyasa Office & Gallery Parking Area
    190 m
  • Watsons
    190 m
  • Embassy of Australia
    230 m
  • Embassy of the Republic of Greece
    300 m
  • Jogging Track GOR Soemantri
    360 m
  • GOR Sumantri
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Sauna and Jacuzzi are currently closed until further notice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee399600 IDR
  • Distance from city center3 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)150000 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors24
  • Number of restaurants1
  • Number of rooms 153
  • Room voltage220
  • Year property opened2013
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Citadines Rasuna Jakarta Apartment from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location8.8
Room comfort and quality8.4
Service8.5
Value for money8.6
High score for Jakarta
Rating
9+ Exceptional (347)
8-9 Excellent (224)
7-8 Very Good (341)
6-7 Good (110)
<6 Below Expectation (88)
Time of the year
Mar - May (273)
Jun - Aug (361)
Sep - Nov (226)
Dec - Feb (250)
All guests (2,164)
All room types
All languages

Show reviews that mention 

Showing 1,110 verified guest comments
12345
10.0
Exceptional
Zuhad from Indonesia
Family with teens
2 Bedroom Executive
Stayed 2 nights in May 2021

Best value for money Apartment Services”

A family with older children, total of 5 peoples..I booked a room with 2 executive bedroom. Overall, it's best value for money apartment with perfect location..very close to Pasar Festival, so it' very easy to find food..very spacious room and clean. Unfortunately i didn't try other facilities such as pool or gym and restaurant. Came during ramadhan so instead of taking breakfast, it's relaced with Sahur where the staff deliver the meal to our room...Definitely will come back to stay..The staff were so nice..The only need to improve was the guard stay in the lobby to be more proactive to assist the guest, especially those came with many luggages

Reviewed May 07, 2021

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Dear Zuhad, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded September 13, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Eunikesionita from Indonesia
Family with young children
Studio Executive
Stayed 2 nights in December 2020

Recommended place to stay ”

Stayed here with my husband & our 3yo son. We had a wonderfyl time. Citadines was our first apart hotel experience, and we're not going to regular hotel anytime soon (especially during this pandemic era). We stayed in our room the whole time. It was clean and well equipped. All cooking utensils and cutleries were provided. They also have self-service laundry area we can use for free. Although pool & jacuzzi weren't available during our stay, we highly recommend this place.

Reviewed December 24, 2020

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Dear Ms. Eunikesionita, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation and we were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Amir Faisol

Responded December 29, 2020
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
pamela from New Zealand
Group
2 Bedroom Premier
Stayed 1 night in August 2019

Hospitality on point !”

I booked the hotel for my mum to attend a wedding in Jakarta. I was so amazed on how the communication went so well between me in New Zealand and the hotel crew. I asked them if they can checked them in earlier and make the check-in efficient and easy for an elderly. Mum told me that they treat them with respect and kind mannerisms. Easy check-in and hospitable. The room it self my brother said is huge ( 2 bedroom apartment) Breakfast was nice and enough, the Pool and Jacuzzi is really great. Location is great in Kuningan, if you are keen for a walk you can go to Pasar Festival for dinner. Thank you so much for making my family trip memorable. Appreciated ! Will definitely book with you again :)

Reviewed August 28, 2019

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Dear Ms. Pamela, Thank you for your feedback on 28 August 2019. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely Amir Faisol

Responded August 29, 2019
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Gertrudis from Indonesia
Group
2 Bedroom Premier
Stayed 1 night in April 2022

Affordable, Strategic, Spacious”

As an affordable rented apartment at strategic sits of South Jakarta, Citadines is really worth every penny! The 2 bedrooms premier unit is spacious (esp. the living room), well-equipped, tidy, and clean. The staffs are also hospitable and helpful. I am satisfied renting it for my big family gathering (around 15 people) and have no doubt to recommend it to others. Thank you Agoda and Citadines ):)

Reviewed April 23, 2022

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Dear Gertrudis, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded April 28, 2022
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Riza from Indonesia
Group
2-Bedroom Deluxe Room
Stayed 1 night in February 2021

Always love to be back”

This was my second time staying here with my friends. We got deluxe two bedrooms type. The city view from the living room was great kitchen was clean, all bedrooms were spacious. Swimming pool were not too big but it was just enough. Also check-in and check-out process was quick and staff were all friendly. Keep up the good work. We’ll come back for sure :)

Reviewed February 07, 2021

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Dear Bapak Riza, Thank you for taking the time to share your experience at Citadines Rasuna Jakarta and always choose us as your preference stay. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Amir Faisol

Responded February 09, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Satya from Indonesia
Group
2 Bedroom Premier
Stayed 1 night in May 2021

Staycation Worthy”

The place were great. It was my 2nd stay at citadines for staycay with friends. Its provided you with everything. The place were big enough for a group so you can have all the space you want. And really appreciate the cleaness. One thing that for me have the upmost important are the bathroom. And I love how clean and spacious it was. Love the place. Very recommend for staycay

Reviewed May 31, 2021

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Dear Satya, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded September 13, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
tatiana from Russia
Couple
Studio Executive
Stayed 2 nights in March 2021

The best stay in Jakarta ”

Everything was just superb. New great quality building, free parking, good gym, free using of washing and drying machine, everyday cleaning, super welcoming staff, beautiful big room with kitchen. I’m quite picky but this staying was really amazing. Will stay only here when come to Jakarta. Thanks a lot to the hotel management and staff

Reviewed April 05, 2021

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Dear Ms. Tatiana, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Moch Subrata

Responded April 16, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Prior from Indonesia
Solo traveler
Studio Executive
Stayed 1 night in August 2021

Very nice”

The room is huge with proper equipment. Kitchen is equipped with a stove, microwave oven, a sink and numerous cooking tools. Very spacious, it is also clean and fully furnished. A dining space with a table and chairs, the lounge with sofa to watch tv, and a nice bed near the window. Very satisfied, good value for money.

Reviewed August 31, 2021

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Dear Prior, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded September 13, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Luhki from Indonesia
Business traveler
2 Bedroom Executive
Stayed 3 nights in January 2022

great place”

I rent apartments for 3 nights for my business trip and I really enjoy staying in Citadines, the room has a great view, very clean, and comfortable. The location is also perfect, it’s in the heart of Jakarta’s business area so you can manage your time easily.

Reviewed January 16, 2022

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Dear Luhki, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded March 11, 2022
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Amos from Singapore
Family with young children
Studio Executive
Stayed 4 nights in September 2019

Spacious clean room ”

Loved the big spacious room with kitchenette. The hotel sits on top of a hospital, so i guess it makes you feel safe. The property has tonnes of food options around it. Breakfast buffet was quite lacking though.

Reviewed September 16, 2019

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Dear Mr. Amos, Thank you for your review on 16 September 2019. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely Amir Faisol Guest Service

Responded September 17, 2019
Citadines Rasuna Jakarta Apartment
9.6
Exceptional
Sarah from United States
Solo traveler
Studio Executive
Stayed 2 nights in June 2019

QUIET, clean, spaceous retreat”

This is a great place to stay. Really quiet! Grocery store (farmer's market) about ~5 minute walk away, convenience store on bottom floor. Room is spotless, TONS of electric plugs and great lighting options. Really comfortable place to stay. Only negatives: -The gym itself is nice, but when I went in the morning, the AC was not really on... so it was hot and stuffy, and hence ir was not practical to use the treadmill before work as I was too overheated!!! -The restaurant had basically ZERO vegetarian options (a side of vegetables doesn't really count). I realize this is a separate establishment, but just fyi for fellow travelers. I would stay here again if the gym AC issue was fixed.

Reviewed June 16, 2019

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Dear Ms. Sarah, Thank you for taking the time to give us this feedback from your recent stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. The preventive maintenance for our AC will be monitored closely to ensure the quality of our AC keep in good condition and your suggestion to add Vegetarian option will be reviewed. Once again, thank you for your valued patronage, from all of us at Citadines Rasuna Jakarta, we are looking forward to welcome you back in the near future. With best regards, " Andri

Responded June 18, 2019
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Dian from Indonesia
Couple
Studio Executive
Stayed 1 night in October 2019

Weekend Getaway ”

We attended a wedding in a nearby distance to the Hotel; location was superb - walking distances to food. Room was clean and huge~ Staff was welcoming and helpful. Enjoyed the Jacuzzi as well~

Reviewed October 08, 2019

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Dear Ms. Dian, Thank you for your review on 8 October 2019. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Amir Faisol

Responded October 15, 2019
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Ghina from Indonesia
Family with young children
Studio Executive
Stayed 2 nights in March 2021

It's a hidden gem! ”

The view is soooo nice. The room is pretty large and clean. All of the staff are very friendly. They even initiatively ask us do we need help after we arrive at the room. Will definitely book here again!

Reviewed March 24, 2021

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Dear Ghina, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. My colleagues have fond memories of your visit and they recall the light-hearted moments you shared that brightened their day. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely Moch Subrata Guest Service

Responded March 29, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Srinivas from Kuwait
Family with young children
Studio Executive
Stayed 2 nights in February 2022

Value for money”

Large room with apt facilities. In city center access to various malls and facilities near by. Very close to artificial river canal. Good walk in the evening. Staff are friendly and prompt on requests. Go to place if you are visiting Jakarta on business / short family trip. One drawback is no inhouse restaurant, but can be ordered by grab from plenty of choice around. Thanks

Reviewed February 21, 2022

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Dear Srinivas, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded March 11, 2022
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Muhammad from Indonesia
Couple
Studio Executive
Stayed 2 nights in March 2021

Spacious and comfortable”

+ Easy check- in, large room, amenities, great view, minimarket , pool and gym, breakfast in room quite good, price was good - parking lot was hard manuver, dark lacked of light.

Reviewed March 14, 2021

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Dear Mr. Muhammad, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours Sincerely, Amir Faisol

Responded March 16, 2021
Citadines Rasuna Jakarta Apartment
9.6
Exceptional
Febrini from Indonesia
Family with young children
Studio Executive
Stayed 2 nights in December 2020

Best stay in south Jakarta”

The apartment was very clean and big. At first we came into the room, the smells of cigarettes was so intense, so I request another room because I have resquested for a non smoking room before. They change our room into the bigger room that has a walk in closet. My daughter were very happy with the new room. The apartment amenities were complete. They brought the breakfast into our room due to the covid 19 pandemic. We loved staying in the apartment and would definitely come back to citadines.

Reviewed July 04, 2021

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Dear Febrini, Thank you for taking the time to share your stay experience at Citadines Rasuna Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Aulia Nurwicaksono

Responded September 13, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Ria
Couple
Studio Executive
Stayed 4 nights in June 2019

Would recommend”

The accommodation is great - it’s clean, spacious, lots of cupboard and drawer space. Lots of facilities around the apartment. Staff very friendly. Would recommend for long stays.

Reviewed June 26, 2019

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Dear Ria, Thank you for your feedback. We were glad to hear that you enjoyed the overall stay with us. A feedback like yours would definitely motivate us to continue deliver the best service and product to our guest. Thank you for your valuable feedback, we are looking forward to welcome you back. Yours sincerely, Andri"

Responded June 28, 2019
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Nuzul from Indonesia
Group
2 Bedroom Executive
Stayed 2 nights in December 2020

Exceptional”

Great choice for staycation during pandemic. Clean and spacious apartment, nice view and good service. High speed internet for working, many choices of restaurants nearby. We complained about dirty water dispenser and they replaced it immediately. Would definitely back for another stay.

Reviewed February 01, 2021

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Dear Mrs. Nuzul, Thank you for your valuable feedback on us thru Agoda 1 Feb 2021. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Amir Faisol

Responded February 02, 2021
Citadines Rasuna Jakarta Apartment
10.0
Exceptional
Shyanewati from Indonesia
Group
2 Bedroom Executive
Stayed 1 night in December 2018

Huge room, comfy flat”

We got upgrade for free from 2bedroom executive to 2bedroom premiere due new year’s eve. It was a super pleasant stay in Citadines. Me and my friends loved the place so much, especially the kids. Superb!!

Reviewed January 02, 2019

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Dear Ibu Shyanewati, Thank you for your valuable feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Handrian Wijaya

Responded January 08, 2019
Citadines Rasuna Jakarta Apartment
9.6
Exceptional
J from Malaysia
Business traveler
Studio Executive
Stayed 2 nights in February 2020

Perfect Location in Kuningan Jakarta”

These past 3 years, Citadines has been my go-to hotel whenever I have meetings in the city. The rooms are large (studio units with cooking facilities if needed), staff are professional and attentive, with a well-equipped gym and indoor pool. I was informed of scheduled water-tank maintenance when I arrived, requiring water supply to be cut in the early hours of the morning. At first, I was a bit hesitant to check in knowing this, as I was planning to come back late that night... but I was pleasantly surprised to note that the disruption was minimal, and I managed to get a good shower through the maintenance. Well done, Citadines.

Reviewed March 06, 2020

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Dear Mr. J, Thank you for your review thru Agoda on 6 March 2020. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Rasuna Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours Sincerely, Amir Faisol

Responded March 09, 2020
Citadines Rasuna Jakarta Apartment
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