City Bay Hotel
Enjoy Hạ Long day or night with a stay at City Bay Hotel.
City Bay Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hạ Long.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at City Bay Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, a coffee or tea maker, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at City Bay Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Enjoy the countless activities offered at City Bay Hotel. Finish your vacation days right by dropping in at the hot tub. Have some easy fun without traveling far, while playing yoga room at City Bay Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Around the property
Take advantage of the opportunity to explore Hạ Long while in the city. The most popular local attraction is probably Dau Go Gotto only 8.1 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 8.9 km away.
Reasons to stay here
This hotel beats 84% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Hạ Long.
Great place to stay in Hon Gai”
Great location on the Hon Gai side of Ha Long City, walking distance to the bayside promenade and to the ferry dock. Room was very clean with nice decor. Mattress was soft and comfortable. My room had a window, but no view, just the building next door. Ventilation could have been a little better. Even though I turned the fan to high, it was a little stuffy. Staff was friendly and helpful. I would stay there again.
See room deals
Exceptional”
Good location if you want to stay in Hon Gai (part of Halong where most of the locals live, contrary to the hotel town of Bai Cay), next to a local market and the bay, very nice hotel room, very clean, worth the money
See room deals
thank you for your review
was ok”
location super near to wet market..d staff was ok..but the only problem is when i walk into my room there is quite bad smell not only my rooms but my friends rooms too..so we planning to upgrade to it sister hotel which is City Bay Palace hotel..perhaps there is some miscommunication reception wont let us to upgrade so i have to re-book the sister hotel..
See room deals
Very good”
The place is ok to stay, it has all the basic needs and is clean. Unfortunately we wanted to climb a mountain to see the “famous” Halong bay view however they closed the mountain and there is really nothing to do around. There’s is a small mall right next to the hotel with a cinema and you can walk around the area, they seem to be building more things around. It is far from the boat harbor to take tours.
See room deals
Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !
Good for locals, not good for Halong Bay”
+ Friendly staff + Nice quality room + Arrived early in morning and they allowed me the room early + Restaurants and banks close by - Confusing and pain that very similarly named City Bay Palace is right next door. They shuffled me back and forth between the two for check in. - Far from Halong Bay and Tuan Chau harbor for any boat cruises
See room deals
Nice staff, Great room, pretty good location”
We absolutely loves the spacious, clean room and bathroom with a Great view of the first Rock Formations of halong bay. It's an half an hour Taxi drive away from where All the boats depart from.
See room deals
Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !
Good hotel near Bai Tho Mountain”
Stay here if you're planning to climb Bai Tho Mountain. It is only 5 to 7 minutes by foot. Rooms are big and clean.
See room deals
Thank you so much for choosing our hotel. We will try our best to meet your needs. Thank you and hope you always happy.
Good cheap stay in Bangkok. ”
The price was very good. The room was clean and tidy. The shared bathroom worked well, with the good surprise of having dispensable soap and shampoo. It was not luxury but was worth the money. It is 10 mins walk to koh san Road. Nice and quiet in the evenings. Perfect place to come back and sleep in. Staff are friendly and helpful.
See room deals
Great Value”
Large clean room in hotel centrally located next to market Great value for money
See room deals
Bad communication”
Communication with staffs and Receptionists were really difficult because they couldn’t speak English. However, when we went over to its sister hotel called City Bay Palace, their service was excellent but well, you get what you paid for.
See room deals
Good, but ”
Between my room and beside it have door. It's connecting room. And beside room is higher, so we can't book. midnight 23:00 guest checked-in, and start to play with 2 man and 1 girl. so noisy. about 1.5 hour later they checked-out in midnight.
See room deals
Good for an overnight stay”
We stayed at this hotel due to its location as we were only in Halong City for one night to hike the mountain early in the morning. Room is very basic and standard.
See room deals
Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !
comfy”
Close to the water. The city closes down by 8pm. So if you are an early sleeper, this part of Halong Bay is good. No nightlife.
See room deals
OK for one night”
basic facilities, staff doesn't speak English, far from boat terminal to halong bay. near big shopping center but not many restaurants around.
See room deals
Very good”
Not the right place for us. We were fortunate to secure a last minute booking but the room was a smoking room so the smell of tobacco lingered. Many noisy people on out floor (a large group) who created chaos and even managed to start a fire.... the staff seemed incapable or unwilling to stop the disruptions.
See room deals
Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !
Agoda booking was different to the allocated room”
I booked a mountain view room through Agoda and insted my room looked out onto someones laundry drying one meter from the window. Very disappointing. No help from the staff at the hotel, wont stay there again. Better hotels close with a cheaper price.
See room deals
Very misleading.”
WE arrived at the listed hotel at the address given expecting to find the hotel shown on your website. The "Hotel" at this addressis a backpackers hostel, not what we expected. It is tidy clean hostel but cerainly not the venues shown on your web site. They sent us around the corner(About 300 metres) to another hotel named City Bay Palace hotel which was new and clean with good staff. The only problem is that the front door stairs are so steep that I could only climb them on my hands and knees. the is no handrail. In order for us and some other elderly customrers (I'm 75 yre old) we had to walk down the dely ramp and use the staff lift to access the hotel Foyer. The rooms were very good, the breakfast was OK and the staff are very helpful.
See room deals
I paid 22.80 dollar, at hotel only 15.14 dollar.”
I booked in agoda I need to paid 480.000 plus... But in the morning when I checked out, the receptionist didn't Know I booked on agoda. So said I need to pay for 318.000. I wonder why agoda is expensive than pay at hotel?? If like that, next time I don't need to book in room at agoda website. I only need to call to hotel and book then.
See room deals
Acceptable”
Staff asking us every morning are we checking out?!! Too many ants and destroyed all our sealed candy No free drinking water also it's very cheap!
See room deals
It's cheap and clean”
This hotel was clean but smells of smoke. It's reasonable value for money and well located.
See room deals