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Travelled with my parents and stayed in one room with a king sized bed. Probably wasn't the best arrangement i've chosen as we had to fit ourselves in one bed. We were given a room on the 18th floor which had an amazing view of the neighbouring buildings, Sydney streets and a partial view of the bay. Things were clean, tucked away neatly and in good working order. Loved the tub which was strategically located next to a massive window where you can indirectly watch the sunset whilst having a bath. The hotel staff were all consistently pleasant. From the entrance to the front desk, they always greeted us with genuine and warm smiles. I didn't book a room with free brekky so I wouldn't be able to give a review on that. They do have a gym, which my dad was able to use but briefly commented that it lack other pieces of equipment. On the whole, I would be happy to stay here again and keep an eye out for Agoda promotions to get an extra discount as it is on the pricey side. Even if it was in a prime location, I still feel that it could have been a little cheaper considering the rest of the options around it. This room is more suited for couples. So I highly recommend that for a group of 3 adults, to book a room with 2 double beds. If not, make sure the room has a couch/sofa if that's something you would rather do than pay more.

We arrived at the hotel at 10:30am and we appreaciated that the hotel let us check in early. Rooms are very clean and this is most important for us as my husband is allergic to dust mites. Bed and pillows are comfortable. Tub is longer than some other hotels. We would have appreciated it better if the hotel provided slippers and toothbrush/toothpaste kit. Locationwise, the surroundings have nice sceneries. Nearest tram ride is about 7 minutes walk. About hotel breakfast, it was delicious but not too satisfied with the cleanliness of the dishes. The first plate I grabbed had some food residue in it and when i came back to get some bowl, I noticed another bowl with food residue again. The napkin on the table where they seated us was slightly used and was not replaced. We had to pay for breakfast at checkout as it wasn't part of the package. They had a sign saying all credit card payments incur a surcharge of 1.5%. I did some research and it seems a lot of hotels in Australia do this. However, I was a bit disappointed that a big hotel chain like Hilton also had this surcharge. Overall, it was a comfortable and pleasant stay.

Ideally located in city as Museum station and Capitol theatre tram station are just walking distance away. It's located within the world square shopping mall with coles supermarket; restaurants; cafe and shopping! And i don't have to worry that I have no food to eat after sunset since malls close early in Australia! Room is great; staff are good; fast service of portering of baggages into the room. If only they have pool/jacuzzi and sauna/steam room, it will be perfect!

First of all, great staff...very polite and cooperative. Second, the location is just perfect...a 5 minute walk to the city with all the restaurants, bars, clubs and the best shopping centres. Best part is, you walk for about 400 meters and you're in the free tram zone so don't need to spend on travel if you want to explore the city. It's ideally located just far enough from the city that you don't have to listen to the bustle and can enjoy peace. You walk the other way and can get to lygon Street in less than 10 minutes to eat at some of the best Italian restaurants in Melbourne. So overall, proximity to everything is just amazing. Now coming to the room, it was very clean and quiet. We booked a 2 bedroom apartment that had everything in it from a nice fully equipped bathroom to our own kitchen that came with utensils, microwave, refrigerator, chimney, hot plate, etc. Nice lcd tv, chilling air con, well lit room. Plenty more to it. Would definitely book again next time when needed.

For a Hotel close to everything and only a short walk away - Great Value for the Money. Shopping Mall - even a nice walk to The Rocks and Sydney Harbour - can walk there easily from this Hotel. In Australia everything closes at 5pm - Only Thursday Night is Late Night Shopping and then open till 9pm. Yet if you want to get some bottled water or even a snack - there is a Coles Convenience Store / Gas Station only a short walk from the Hotel open till Midnight which will satisfy all your needs. Again - Darling Harbour Shopping / China Town / Sydney University / TAFE ( Technical and Further Education ) / Sydney English Language College / UTS all a short walk from this Hotel - Even Central Station where you can catch a train to anywhere in Australia is only a nice short walk from this Hotel. Why Rent a Car - I didn't and I could get to the Blue Mountains & Katoomba or a Train to Perth or even Brisbane all from a short walk from the Hotel.

One of the best hotel I have stayed. Great view, great service. Good return of the money. I would remember in my whole life time as it is still the tallest hotel in Australia.

one of the better stays we had while travelling around australia in the last few weeks. rooms were clean and everything worked! the staff was helpful and friendly. but the best part was the location. everywhere we wanted to go was at out doorstep. chinatown, the cbd, the rocks, kings cross was all within walking distance (farthest being under an hour on foot strolling along window shopping and sight seeing). and catching the monorail was handy when you get abit tired. will stay again!

We were 4 "older" ladies showing an American friend on her first visit to Australia the sites in Sydney, CBD was certainly a great position for us to get around from. The staff were very helpful when we requested a wheelchair for one of our friends. We had 2 twin rooms which had not long been revamped and very comfortable. It was a shame about the weather for the last 2 days otherwise great stay.

The hotel was nice but the room was a bit small for the category and for what we paid for. We booked the king club room and we didnt know that it wasn't facing the harbour. We stayed here during new years eve in the expectation to see the fireworks from the room on Darling Harbour. The hotel is very accessible as it is near the prime shopping area and some major attraction sights. It is also close by the airport. We enjoyed the free club lounge access at the top floor which served all day snacks and beverage of all sorts. The staff was also very nice and we were even given an early check in room for our stay. I guess the only downside here is that they don't have any swimming pool which is expected of a 5 star hotel, but apart from that, everything is good. I would even considering booking a room here again on my future travel.

Staying here was the best experience in value for $ in many years of recent travelling around Australia. I was shocked to get such an excellent quality room for only $66/night in such a first rate location of convenience. It vastly exceeded my expectations. The street level foyer area is the least appealing aspect of the complex (but was completely irrelevant to my stay) and gives a massive understatement to the excellent rooms of the complex. The rooms have obviously been recently and completely refurbished. An extremely smart design has been used and the floor area is extremely generous. Could this be the best value accommodation in Australia? It is in my travel experience. In terms of function meeting need, and given the location, this site is a 10/10 for me, well done folks! (The Agoda rating system demands that you rate 'Food/Dining' without an option to select 'NA' or to not rate. What selection option to you have if you didn't even look at a menu? This means that the number rating system by Agoda may be unfair in respect of over all measurement and in particular of the 'Food/Dining' service provided).

This hotel is simply one of the best hotel I have stayed in. First of all, you can't go wrong if you stay at Surfer's Paradise. The beach is simply stunning, and the center of Surfer's Paradise is never boring. It is where most of the activities, besides the Theme Parks, are. The place unlike most of Australia is open 24hrs. The hotel is new, and the service was great. The unit we got was spacious with 2 bedrooms, 2 baths, a laundry area, a living area, a dining area, and a balcony with dining table and chairs. The unit also is fully equipped with oven, microwave, dish washer, laundry and drying machine. The view from the hotel is just marvelous.

The stay for 6 nights was to celebrate our 40th wedding anniversary,when we arrived Israel [the receptionist] said he would be upgrading us from a studio to a 2 bedroom unit & offered us free breakfast to help us celebrate the occasion.Our room on the 6th floor was very clean,with heaps of room,kitchenette,table & 4 chairs to eat at,large screen tv,with settee & 2 armchairs.There were 2 Queen sized beds in separate rooms,the beds were very comfortable & the lounge area had a heat pump.Breakfast was great,including cereals,fruits,yogurt,fruit drinks & many other stuff,plus a full range of hots,including eggs,mushrooms,bacon,tomatoe,crockettes & rice.There was several types of bread for toasting,plus the usual butter,margarine & spreads & they had a fabulous coffee & tea making machine. The hotel location was fantastic,there is an alleyway next to the hotel with a walk of a few minutes to the queen vic markets [which is a great place to visit] & only a short walk from the hotel to several tram stops [although we like walking & would walk from the hotel to the city centre area in 10 minutes]. The reception desk staff were friendly & helpful,as were all the staff at the hotel.All in all,it would be one of the best hotels we have stayed at.Price wise it is very good value for money & Agoda was the cheapest place to book this hotel.Thanks for a great experience.

Booking the Executive Room-City View at a really affordable price via Agoda is quite a steal. The room is spacious, the city view is indeed excellent, and the breakfast is sumptuous with enough choices. One minor draw down is the 10-12 min walk from the hotel to the train station. It is just near when we do not have our luggages with us, but if you have huge suitcases to bring, it can be tiresome. Very thankful as well to the staff for providing recommendations. Shout-out to Julian (hope I was able to spell his name right) as he gave us options when we were not able to borrow an available adaptor, by suggesting to check Woolies' Metro nearby. It is our first time in Sydney and the universal travel adaptor that we have do not include the one for Australia. There are also other establishments available and some sites are reachable in a few minutes walk - Australia Museum, Sydney Eye, Hyde Park, and the majestic St. Mary's Cathedral. We will definitely be back! =)

Second time staying here. As the title of my review, it is still a very good place and very good value for money. I think I got upgraded (I think..). Booked a 1 bedroom executive apartment, but got a 2 bedroom instead, I I alternate sleeping in the bedroom when I was there(lol). It was room 601 which is opposite the Kingsway and to my surprise the noise level was very minimal. Shout out to housekeeping staff for not turning the AC after I've left the room for the day. There's only 1AC unit in the whole apartment. Where the unit is facing, it gets a lot of sun throughout the day. So if it was not turned on (like when I first checked in), the whole unit was like an oven. So I was dreading when I left for work the 1st day thinking I would come back to a sauna and had to wait a good couple of hours before the apartment cooled off. Crown Metropol/Palytime parking is just around the corner($16 per day per entry) if they don't have space on site ($25 per day unlimited entries)

We spend a few days around Australia Day in Sydney, we enjoyed the central location close to QVB and Darling Harbour where we enjoyed the most spectacular Australia Day Fireworks ever seen in our lives. The Hotel rooms are big, we had TV in our bathroom (what a nice decadence!, pleasant spa area with large swimming pool. A perfect holiday trip !

My friend and I stayed overnight in this great hotel. Check-in and check-out was a breeze. Great to see staff very happy and friendly. We booked a twin room. Our room was clean, spacious and well lit. I had a great nights sleep, the bed was very comfortable and we heard no noise during the night. We travelled by train and this hotel is directly across the road from Southern Cross Station. The tram stop was a 5 minute walk to Flinders St and we caught the tram directly to the venue we were attending and back. Would definitely stay here again and highly recommend this hotel to family and friends. Thanks for the excellent stay!

Walk about 5-8 minutes can reach the central station. And just 5 minutes walk you can reach super market and shopping mall. Best choice for the guests who want to go shopping or take trains to go ground the city. The hotel is located in the city center but with quiet room because the hotel helps to build one more window to avoid the noise. That's the point I want to tell the people who want to book here. You can have a nice sleep in the evening.

we booked a double bed with shared bathroom. this hotel is fancy and provides good value in sydney but has very small rooms. the location is probably the best you can find for the money. it's around the corner from oxford street so you get the amazing relaxed vibe and tons of food choices literally around the corner from your hotel. it's also a quick 3 minute walk to the train station. the rooms are very small but provide just enough room to place your bags down and unload your stuff. there's a balcony door but it opens only about 3 inches.... enough to provide circulation when needed. the ac and lights turn on only with your room key, and will turn off when you take the key out. the bathrooms are very clean and sanitary. there's 2 showers, 3 toilets, and 3 sinks. it doesn't seem like enough for the whole floor but they were surprisingly always available when we needed them. continental breakfast was included in our rate. reception was always courteous and kind. we asked about the weather forecast, good places to eat, internet cafes, laundry, and they always helped us out with a smile. we booked this hotel for the weekend of mardi gras thinking it'd be a good idea to be so close, but it turned out to backfire. the train station across the street was closed the evening of mardi gras so we had to get off at the museum station and walk to the hotel. unfortunately, a number of streets were blocked off in preparation of the parade and we walked what seemed like miles to get around the fences. this is the best value for the money and is in an amazing location. it's clean, sanitary, and in a good location.

Outstanding value for money, the breakfast was by far the best we have had ever had in a hotel in Australia.

It was actually the cleanest in the rooms that I have seen in Australia. Bathrooms got dirty in evenings but it was over NYE holiday so everyone was getting ready at same time. Huge lockers were provided with mini desks next to bed with lights, electrical outlets and place to set drinks. The bedrooms had dark curtains and didn't feel cramped. The front desk was on top of all my email requests. No early check ins but that is just wishful thinking in Australia. Front desk could have been more helpful with providing area information on what to do for 8 hours while waiting for check in, but walking the streets in Melbourne was nice anyway. Wish they had told me about Eureka Skydeck would have done that, but otherwise good.

Our apartment was lovely - great views and room for us and two kids. Located near the free tram loop and walking distance to great coffee/breakfast (Flinders Lane) and not too far from good restaurant choices (Hardware Lane). Truly reasonable price for what it gave us. Booked our car into carpark provided by apartments (very reasonable at $20 per day) - just had to ring them and wait in rear laneway to be swiped in. Minimum inconvenience for secure and cheap parking. Recommend it to families looking to experience Melbourne.

I had never been to Sydney before and needed a hotel where I could see the city life in safety and also to visit an old friend. Having lived and worked from my suitcase in the rural outback of Australia the Quest serviced apartments were an oasis. I was especially grateful for the self contained washing machine and dryer. I was treated as an important person. The design of the apartment had all of the facilities were of good quality. I especially liked the design of seperate room and lounge. The couch was comfortable, the bed enourmous comfort. The city life was a footstep away. The only difficulty was that the Taxi driver and my visiting friend had some problems finding the entrance way, and of dropping me off, as the location is on a small side street. However this also allowed privacy and safety. I would recommend this Hotel and would love to repeat my stay.

This is the best hotel I stayed during my trip in Australia. I stayed there for 3 nights and got an upgrade for my room. The room is big and very clean. Breakfast also nice. The staffs are very friendly. Also, the cleaning service do a really great job for the bathroom. Centrally located and near the shopping malls. Quiet far from Opera house but near sydney tower and queen victoria building.

It is always wonderful to stay in the oldest Grand Hotel in Australia. It is within walking distance of Federation Square, the theatres and some of the best eateries in Melbourne.

This was just the best ever. Our apartment was fantastic. Our view went right to Sydney centre. It was spotlessly clean. The staff were wonderful. Breakfast was terrific. Everything was just right. We almost always book with Agoda and I wish everyone would - I know from experience they source the best rooms in each establishment and their Specials are special.

In general the room was nice, clean and tidy. Lots of storage area. Found a hair on a cushion but all other things was nice and clean. The kitchen is well equipped but no cutlery was provided. Wanted to cut a lemon for my tea. :/ The washing machine was useful. Liked the luggage stand and loved the slippers. The slippers are in great quality as for temporary use slippers, may be even better then some 5 star hotels. I even took them to use ont my flight returning home. The staff was nice and friendly. After checking in at the reception, I went for lunch. I received a call from the hotel to inform me the room was ready and my luggage was placed in the room which is attentive as I mentioned I wanted to enter the room for a shower as soon the room is availble.

Firstly , we have to say , that the staff at this hotel are of the best service we have received in Australia! We have travelled all over Australia and we cannot commend the staff , from the bell boy , to the concierge with the biggest smile, to check in and check out. Maarlez , check in was brilliant & Amy a true little gem on check out. Great location, spacious room , fabulous bathroom & a big plus was the Club lounge access , pay the extra for this , you wont need dinner after the 2 hours you get in there , neither will you need a drink. Excellent quality of food, the buffet breakfast was delicious, with everything included. Thank you & we will be back.

It's a pleasant surprise of staying in this apartment. Nice decoration, spacious flat, full kitchen and dining room, clean and conviniently located... We found so many good things about this apartment hotel. I have been to Australia 3 times and stayed in 10 hotels at least. It's the best apartment hotel so far.

We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!

i travel a lot. this is the nicest hotel i have stayed in australia. the goldcoast has tons of apartments but finally someone has got it right. full services, excellent location and wonderful service. they even got my bags to my room before i did....nice touch i thought. when you walk into the entrance, it really is amazing!!! the rooms, the interior decor was comfortable and super stylish. they even had a surround sound system in the room with an amp. the bed was very nice, layered and nice sheets. the bathroom was fine, bath tub awesome. shower was ok, i hate those eco water taps....you know what i mean! overall it was a true 5 star!