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really it was one of the best hotels in malaysia, very nice staff, smiling all time. lobby v.very nice music was great,lastly advising any body to try this hotel with no hesitation. and if i will go back to Kuala Lumpor i will chose this hotel and it will be through AGODA. the location was excellent around shopping malls, Bank, many resturant and Arabic resturant. concirge helped me alot in arranging my toure iside the city and even out side it.

Still under construction at the upper floors so you can expect some drilling and banging noises. But the price is good. Breakfast is spartan as occupancy is low. Probably it’s the best hotel room I ever stayed in Johor maybe because it’s new. Most other hotels I have stayed in Malaysia tend to get very run down after a short while due to lack of maintenance so this new hotel is a welcome relieve, at least for now. Overall it’s a nice hotel with a grand reception area fitted with marble tiles. The problem is the same type of slippery tiles are used in the bathroom so be careful when the floor is wet. It’s super slippery.

One of the best hotels and hotel experiences iv had was at this hotel! Staff was super friendly and helpful for helping us get around Malaysia! Rooms are super clean just like the pictures with amazing views of the city! Morning breakfast buffet is delicious so is the evening dinner menu a la carte! Definitely recommend this hotel!

We think it can be graded as one of the top hotels in Malaysia. The room is spacious, new and clean. We stayed 3 nights and the room was always clean up very neaty with clean bedlinen throughout. The operators and the receptionists were very courteous and efficient. We really enjoyed our stays and would definitely like to go back during our next visit.

We've stayed at a few resorts in Malaysia/Asia now and overall we consider this to be the best. We got a great last minute rate on Agoda (including full buffet breakfast) for a king room with golf view (large windows overlooking a really nice golf course). The room was clean and comfy and came equipped with all traveller essentials and luxuries (including iron and ironing board which I often have to specifically request). The toiletries were extensive. Breakfast was adequate. The staff were professional but not too attentive (in a good way - we don't like being fussed over too much!). The hotel has an hourly shuttle bus that runs to and from the city centre, avoiding the need pay for taxis. The swimming pools were all enjoyable and we picked up some excellent, extremely inexpensive souvenirs from the gift store. For dinner, there are many restaurants to choose from, our favourite being "Spice Island" serving a fusion of Indian/Malay. Here, we ate probably the best hotel food we've ever tried. Unfortunatelty the poolside and cafe food for lunch are not as good value for money or tasty. Sabah is such a great holiday destination and we'll definitely be telling our friends about The Pacific Sutera and maybe even return ourselves.

This is one of the Best hotel in Malaysia i have ever stayed. The good thing of hotel is about its location, friendly environment, facilities, attractions and price. I am very much pleased with my last stay at First world hotel. Thank you

Hatten Hotel Melaka delivered way over my expectations. I was worried about parking during school holidays. But we had no issue with lack of parking space. Because the carpark is shared with mall patrons, we locked our car with bar lock and noticed surrounding cars did the same. Booked deluxe suite with interconnecting rooms, fantastic for extended families. And each room came with two flat screen TVs and a large bathroom. Everything was clean and new and bed was very comfortable. The only grouse was the breakfast.. Main dining super crowded and had to queue. However, a ballroom was used to manage the spillover with good and sufficient food which they promptly topped up. I have to commend on the service of the managers at the main lobby. All were enthusiastic to help and especially Jimmy Lee who came to assist in our safe which couldn't open for some reason. For malaysia hotels, it is very rare to see such professionalism in hotel staff, especially when the rates were halved those of equatorial hotel, yet newer, better facilities, better gym and cleaner. Will definitely come back to Hatten when I visit Melaka again.

We had a really lovely stay at the Magellan Sutera Harbour Resort in Kota Kinabalu, Sabah, Malaysia. The staff were friendly and very helpful, they were always at hand to answer our questions. We stayed in a Garden View room, which was great, the room was always kept very clean and had all the facilities you would expect from a 5 star hotel. The recreational facilities of the hotel were also really great, there were numerous pools to choose from, as well as a private man-made beach. Being part of the Sutera Harbour resort also allowed us to use the facilities of the Little Magellan complex and the Pacific Sutera Hotel, both of which were only a short walk away.

This is my second time stay at this hotel (The Shore Hotel). Overall EXCELLENT but something I notice that the pool are used also by local (family/group of kids) as they are using entrance from mall/parking (free parking - level 3/3a) and easily can access to level 9 (pool) ONLY via The Shore Hotel without any security control (access card provided to tenant but anyone with/without card can access to any floor as the elevator access control is not working. (I already try it to my room, other floor, pool and yes, you can access to any floor) I was thinking, is it fair to tenant who pay few hundred Malaysia Ringgit per night for their family for holiday trip and suddenly you notice that it was a PUBLIC swimming pool? No privacy at all. For Swiss Garden Hotel, you have to used your card access for elevator and to swimming pool. (no issue on this hotel).

we always like to have short gateaway when we are free. we like travelling to malaysia. but for a short gateaway, its not really convinience for us if we went to place like kl, malaca, genting n etc. we didnt realize that there were great hotel located in johor. when we 1st found out abt the petri pacific, we browse trough their website n its seem like a nice place to chill. so we book it n when we reach there, we were amuse with e p hotel. the lobby is awesome n calm. service staffs were all friendly. restaurant is just afew steps away. the room were cozy n feels like home. my favourite faciliy was the swimming pool. even though it is a simple concept design, but its very relaxing, especially when u swim at night.. my overall satisfactory level of the hotel is, i'm lovin it...... do give it a shot to this hotel. recommended..

This was my 2nd visit to Malaysia but with a child under 18 months old,I wanted a resort type hotel with everything nearby. I got upgraded to suite due to a problem with my booking which was not my fault and the reservations manager was excellent.This is a great place for bringing kids because everything is within the complex. Having a shopping centre next to the hotel was a bonus my wife loved it. The swimming pool was great and the views were out of this world. I am so happy I did not book a hotel in KL as i wanted a relaxing holiday and not really bothered about sight seeing. I will be coming back to this hotel in the future. The staff went over and beyond whenever i required anything. It's a 5 star hotel but prices are UK 3 star and that's the main selling point for me. This hotel was great. Malaysia is a muslim country so would recommend bringing a couple of bottles from duty free as beer and spirit prices are London hotel prices at the hotel. The shopping centre has all UK and American main food outlets like Nandos,Pizza Hut.Don't bother buying electical goods as cheaper in UK but designer glasses are cheap as well as t-shirts .

The hotel is in an ideal location for both business and shopping. The breakfast provided are well spread with good choice of food. The rooms are well equip with free internet connection. Not many hotel in Malaysia give this free of charge. TYhis allows one to stay connected when required. The hotel is situated in an location easily accesible to spirint express to go to IUtama or to go to Seremban highway going south.

The stay was good. Although we love our room, a leak at the roof forced us to changed room to the beach side unit. The beach side unit was not as clean as the first 2nd-storey unit. Staff were friendly, but they could improve a bit more on response and staff-to-staff communication. Unlike many hotels in Malaysia, this hotel is generally well-maintained. We were happy we chose Meritus Pelangi compared to some other hotels out there along the beach.

The hotel is strategically located and easily accesses to most shopping areas, eateries except for the bigger malls like Imago, Suria can be a bit far but cabs are readily available. The hotel should consider internet access as a common standard offer in hotels these days due to advancement in information technology. It will be nicer if you add a hidden cost in the room rates rather than providing a separate optional costs should one requires internet or requesting the guest to be a member in order to use the internet. No one will choose to stay in a 5 star hotel expecting there will be no internet available or to be charged separately as it is being offered as an optional facility. If this makes sense. All in all is a very comfortable hotel. Standard 5 star quality!

Spent a week in the spa suite apartments for the family and we absolutely enjoyed ourselves. The location was ideal for those seeking to get away from the busy city, while still remain close to amenities. We rented a car at affordable rates from a local car rental company, and used a mobile app called WAZE to get around - driving around was easy since the app had the most accurate and up-to-date information. Having spent 7 days in the resort, we got around easily to the local restaurants for the best seafood - very cheap and fresh. Check out Gayang Restaurant and their cheap and fresh lobsters and crabs. Convenience shops like 7-11 were everywhere and there is a large supermarket called GIANT just 10 mins from the resort (google "Taman Indah Permai"). Our younger son (age 5) caught a cold and there's a very good and experienced paediatrician called Dr Jeffrey Soon about 30 mins drive away (Lot 66, Lrg Zirafah 10A , Taman Layang Layang , Luyang, 88300 Kota KInabalu), where we got him treated. Around the resort, there's a gorgeous golf course sandwiched between the mountain ridge and the beaches. And there's also a water theme park called "Lagoon Park", where we spent a day with water activities. Generally, while the resort may be about 45 mins drive from the city, there are enough facilities and things for my family to enjoy. The hotel staff were extremely prompt in their responsiveness to our requests (extra towels, utensils for cooking, etc). Very warm and friendly. The stringent security checkpoints also made us feel safe and secure throughout our stay. We had a good deal for this booking via Agoda. Paid for the price of a 4 star hotel but it really felt more like a 5 star. Highly recommended for couples looking for a private place as well as for families looking to get some peace and quiet.

A great place to stay in Georgetown. Only 10 minutes walk away from Penang Road and the Georgetown Heritage area, so you are shielded from the noise, pollution and business of that area. The staff are excellent and the breakfast is among the best among hotels in Malaysia. There are two pools and both are big enough to cater for everyone. There's also a free boat shuttle to Straits Quay. Room amenities are great too. Stayed at the new wing.

Boom for 1 night and ended up extended for 2 nights in this hotel. This is my honest review and im soo loving it! The room is very spacious, all brand new furniture, got bath room, fully equipped and even got aircond. Stay in highest room for hotel (27th floor) and our room got best view! Looking over the mountain. The room got TV with selection of movie. They even put ur name on the TV when u first turn it ON. Complimentary 4 mineral water and 4 cans of cokes and sprite. The bathroom is all new. They got hair dryer, iron iron board, kettle, got table lamp, got mini fridge and also got safety box (that is functional) Room is 5 stars! Breakfast like a queen! Got so so so many choices of food and its incld in the fee. Breakfast with a mountain view. The even find u table to sit beforehand. Breakfast is 5 stars! Pool was awesome! Swim in evening and night up to 10 pm The water so controlled by the heater and nice view! I love the pOol! 5 stars They provided free shuttle to first world (which u can avoid finding parking and save u from parking fee) You can awana cablecar to GPO, then eat dinner before coming back to hotel. Drop and pick up in front of starbucks! The location is quite far from other. If u got car then thats fine. If not. Just use the free bus shuttle (new bus) Service is tip-top! Since the hotel is just open for a year, so, as expected, all the service was good, awesome and my best hotel stay so far in overall! Definitely will stay here if im in GH! Please avoid First World as it is too crowded with people, unless u want to go to the indoor theme park and easy to find dinner. P.s : the food trucks in front of hotel is sooo good! Please try the kebab and roti john! Awesome! This is my honest and longest review of a hotel in Agoda! Keep it up! 😍😍😍

Have been staying for this hotel for the last 5 years. Still remains one of the bestI have stayed. The buffet breakfast has improved and is the best I have amongst the hotel in Malaysia. Only flaw this time is the noisy aircon

I rarely break over 100 USD per night especially in Malaysia where you can find clean and cheap hotels almost anywhere. The location was wonderful to be able to go out uour balcony and breathe fresh air and nice views at the top. It is with walking distance to visit some honey/ strawberry farms and the market which was the reason I chose this hotel. The buffet breakfast was varied and tasty. The staff was helpful when I encountered some problems with my pickup. However for the price, the room is dated and the wooden door in the bathroom is literally rotting away with whole parts gone. There are dead bugs and in my room as well. For the price I expected a higher standard of cleaniless. I noticed Cameron highlands is in process of building more hotels. Perhaps it is time for the Copthorne to rethink how it should stop cutting corners.

Perhaps the most positive hotel experience I've had in Malaysia. Everything worked the first time and the room was of a very high standard. Will revisit this property again in the future. Beach is very nice and there are plenty of staff around so you don't feel abandoned like you can in so many hotels in Malaysia. Best hotel experience I've had in Malaysia. Recommended!

Look no further. This is the best valued hotel and is well equipped with everything you need to enjoy your visit in Malaysia. The rooms are new and clean. Free shuttle bus rides to Ikea MyTown, Klcc, Pavilion and Sunway Putra makes going to destinations stress free. The hotel is situated right next to a newly built mall. It also has its own swimming pool and gym on rooftop. Nice view! Staff were super friendly. Never been to Malaysia? Then give this hotel a try and explore the wonders of Malaysia.

You have amenities at your doorstep - should try the Foot-spa at the Lobby area - fantastic. Breakfast - delicious and ample. They serve a variety to suit everyone. The staff were very pleasant and helpful. The breakfast was the best I've had in a hotel in Malaysia. Remember to use the Hotel taxi-ask the staff for help - they are always so willing to help

I booked this hotel as per map's survey initially as it was near the Petronas Tower. Hoping that we can get a room with the tower view. Though it was near the famous tower, the fact that the hotel is facing in a different direction, you cannot really get a nice view. Our room is on the KL Tower side instead and small glimpse of the famous structure. It was a cheap deal for a hotel as nice as this. Location is great, downstairs, you have Hard Rock Cafe (which is our last night dinner location). You are also near a bus station, Bukit Nanas Monorail, Starbucks, and Shangri-La KL. Just a few walk and you will reach MaTIC (Malaysia Tourist Information Center) and few more walk and you will reach Petrona Tower! I will prefer to stay here again. The grandeur and location is best compared to other neighboring hotels, in comfort and in value for money!

Simply one of the best I've experienced around the world, and definitely the best, the number 1 choice if you are looking to stay in Johor Bahru. Excellent location, just beside KSL shopping, of course you have ksl resort as an option which is located above the shopping mall, but the staff service is nothing compared to the ones at Holiday villa. The cleanliness, the room, the comfy bed, the infinity pool (as raved by many), and above all, the staff service was simply awesome. You can never find a hotel better than this in Johor Bahru, if not the whole of Malaysia, and beats alot of hotel hands down world wide. At an affordable rate of average $85 per night, you can have all the best sleep of your night. 5 star rating and recommend to all to stay here.

Our staying there is quite good n awesome we don't mind staying there coz near to Lot 10 shopping mall n sungai wang. The room is clean n good condition but sadly my hotel room was facing other building, not sure its hotel or apartment but it can see through ur hotel room from other side. As for breakfast its ok for me even the breakfast food not so much to choose as for hotel staff there u guys r awesome peoples always smile all the time greet us everytime we enter the lobby hotel. I don't mind staying there again coz this time i really feel the real malaysia country since most of the staff r malaysian compared to melia, berjaya times n parkroyal so far this is the best hotel. Cheers to all of all hotel royal staffs n thnks for everything😊😊👏👏👏

Though we booked a superior room, we were placed in a suite; comparing to all hotels we've been staying in Asia--the suite was quite spacious. Great hotel to relax after a long tired day of sightseeing Malaysia. Hotel is conveniently located. All walking distance to shopping plazas (Time Squares, Pavillon) or to the monorail. Cons: Though the hotel is centrally located, there are massive constructions going on in front of the hotel ( traveled Aug 2012) making it slightly difficult to walk around and unpleasant view right outside hotel.

the hotel is linked with a mall and theme park which is really the best place to be in malaysia to experience the best attraction in asia. we are satisfied with the service and the customer support and accommodation of the staff from arrival to our departure. we were even given an extension until 7pm because we are flying out late that night. we truly enjoyed our stay. and even if the hotel is a bit pricey, it was really worth it. the downside is the food. they serve the same kind of dishes for breakfast everyday. overall, i would recommend this hotel to anyone who wanted to stay in malaysia.

It seems a little bit pricey for the average traveler but Kota Kinabalu is more expensive than Peninsular Malaysia in general and it costs far less than Meridien. But if you have a bit to spare, it's well worth it for the size of the room, the amenities and the location is fantastic. Lots of food options within in walking distance - if you need to get to a mall Centrepoint is just across the road, Imago is 5 minutes away by cab. Use GRAB cab wherever you go - it costs far less. The waterfront, boardwalk dining options & massage, market etc are all nearby. The Warisan area that it is located in seems a bit foregone but you can walk around it and it doesn't seem dangerous or dodgy. If you are heading out to the isladns, the jetty is also not far away. Best bet for Kota Kinabalu (even when I had to go for a conference in UMS I stayed in Klagan).

I booked this hotel for the 2nd time as the 1st time was with good memories, however we had to wait for more than 1 hour to check in to our room. We were a group of 9 with 2 elderlies and we arrived there around 3pm which is hotel's check-in time. Although they were aware of my arrival time which was supposed to be around 1 pm but due to flight delay, we reached there by 3 pm but still our rooms were NOT ready and we had to wait until 4 pm (I'd asked for 3rd floor rooms). After one hour, they still didn't say anything while the 9 of us were frustrated and when I tried to ask them why rooms are not ready I got the most ridiculous response that I have ever heard: "The rooms you requested are still not ready and we are not sure when they can be ready" I was told this after 1 hour and then they said "We are going to give you 2 rooms at ground floor and 1 room is still not ready as housekeeping hasn't finished yet." If they could not give me the rooms at higher floor, they could've told me sooner instead of keeping me for more than an hour but I still get this part. However they did NOT even have available rooms at ANY floor and when I said I booked 3 rooms more than one week before and I was here at 3 pm and I expect my rooms to be ready upon my ARRIVAL, they said "it's not our fault, it's housekeeping fault!!!!" How awful a management can be that they cannot sync up their teams together and let one blame the other one. It's like a guest would care whose fault it is. Anyways, I won't be going back to this hotel and it's not that it's a bad hotel and I would NOT recommend it to you if you want your room to be ready on time and believe me waiting time is NOT 10, 15 or 20 minutes as the 1st time, I also waited for more almost an hour but I could understand that as I'd arrived before 3 pm. I have a complaint about AGODA as they had not shared my special requests with the hotel and they didn't have what I had written while booking my rooms through your website.

I was staying there with my husband for 2 day, consider was the first trip after we married so we called it pre- honeymoon. I send email to the resort 3 days before we arrived for some queries but no respond, was disappointed and commented on tripadvisor.com. But the way when we arrived and checked in, the Friendly receptionist called the floor manager to attend to us and he straight away apologized to us and explained he did not receive any email. He was so sincere and answered all the queries that I intent to ask. By knowing we were having our honeymoon he arranged free upgrade to delux room and provide breakfast to us for 2 days! We took the free shuttle to Klcc at 2nd day morning and back to hotel ard 7pm, we was surprised by a cake with honeymoon wording infront of our nice bed!! We was really appreciated the hospitality and sincerity by the friendly and customer orientated staffs! This is one of the best hotel in Malaysia which is worth to go and value for money! Will go back again definitely!