Crowne Plaza Madinah
King Faisal Street, Central Area, Medina, Saudi Arabia, 20012 - See map
Make your best journey to Medina with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Central Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al Masjid an Nabawi. This 5-star property features restaurant to make your stay more indulgent and memorable.
Highlights
IHG Clean Promise
When you’re ready to travel again, we’ll be ready to welcome you
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Your dates are popular among travelersUsers are booking a place in Medina every 2 minutes on Agoda.com
Excellent ”
Excellent rooms, housekeeping and location. Staff are very courteous, friendly and helpful. We are already planning for next Umrah in 2020 Ramadan !
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Umrah Visit”
Very close to Masjidul Al Nabawi, breakfast has great. The location is perfect, close to Gate 1 & Saptco VIP bus from Makkah depart & arrive here. They have given me Club Floor, room size is reasonable & housekeeping well attended & they did provide extra water bottles, Nespresso coffee. Will come back again
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
An excellent Facuility”
An excellent property with excellent Support staff
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Nice hotel”
Everything was great. Breakfast was perfect. They should consider the lightining system in all over hotel.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Highly recommended”
Need to improve light inside the room.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management
Excellent”
The staff were great. Initially I didn’t have the best experience with a staff member named Nazrul but I soon realised that this was through no fault of his. I apologised and he did actually provide us with excellent customer service. The rest of the staff were very friendly, welcoming and pleasant. Housekeeping standards weren’t the best but the location made up for it I guess! Not far from the mosque but this is for the back of the mosque. For ladies it was a long walk to get to the prayer area so maybe this is not ideal for older ladies who may struggle to walk long distances. The hotel is poorly lit- including rooms- so not the best for people with visual impairments. The food is awful and very expensive. Other than that I would recommend due to location and staff.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Very clean.. Staff very friendly and helpfull esps the security guard named Abu(old guy)”
Right place to stay in Mefina
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Exceptional”
A perfect place to stay near Masjid Nabawi
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Good location”
VIP bus terminal. easy access to makkah and jeddah
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Dear Mr. Hassan, Greetings from Crowne Plaza Madinah Thank you for your comments and looking forward to welcome you agian at Crowne Plaza Madinah Regards Crowne Plaza Madinah Management
Great Hotel”
Excellent location, friendliest staff
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Good hotel”
Very good staff . the room small
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Very clean”
Clean & comfort but they need a more staff in reception & bellboy
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Prophet's Mosque visit”
Guys in reception are great and very polite in dealing with guests. House keeping is really bad ( maybe only during this covid19 times... I do not know) Be careful of parking fees if you have a car with you.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are of great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodating you in the near future. Best Regards Crowne Plaza Madinah Management
Parking issue ”
Doesn't provide free parking, also overprice its charges 50sr for one day. It gives you no choice but to accept the fees, because of hussle of finding a parking space when you already exhausted of traveling.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management
Room AC having issues”
The AC of the Room is not working fine . We requested to them they allow us to change the room , after that we change 3 rooms it was so difficult for us to changing rooms. But the issue remains same their AC are not worked fine this is our second time experience with them. They should work on this their ACS are like FAN not a AC
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management
The room AC was very week we complain 2 3 times but they can't able to resolve.”
the breakfast was very basic and incomplete we can't say that this is the breakfast for crown plaza. The breakfast was 2 star hotel standard.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management
Very good”
Network is not working in some rooms either SIM card or WIFI/response is not on time
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management
Deluxe twin bed ”
I got a deluxe room but it was not to the expectations. The furniture is tired, from the closet to the sofa. I asked to change the room, the manager in the evening was great he immediately obliged. The other room was better but not as deluxe. The hotel needs to upgrade the facility. Breakfast was great, dinner was excellent and good quantity. Staff is good but the facility is old and tired. Not worth the money. The saving grace is staff and food.
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Dear Mr. Mustafa, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management
A good hotel near the sites”
The staff are great and theHotel is fantastic. It needs some renovations and more entertainment. The hotel, especially the restaurant , stands out as a real gem in Medina.
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management
Poor service and very dirty. Reception staff is too bad. They skip daily cleaining as wel”
It was a worst experience. Its not even five star. Room cleaning was so bad and one day they missed cleaning. Never happend to me before ever. Worst staff and worst service
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Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management