Exterior view, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Crowne Plaza Newcastle - Stephenson Quarter
Bar/lounge, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Facilities, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Restaurant, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Swimming pool, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Exterior view, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne

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9.0Exceptional

190 reviews

190 reviews

Cleanliness 9.2
Service 9.2
Facilities 9.1
Location 8.9
Value for money 8.8
See map

8.9Excellent

Location rating score

Excellent location
Closest landmarks
Newcastle Central Station
120 m
Digital
250 m
St Mary's Cathedral
260 m
Powerhouse Nightclub
260 m
Forth
270 m

Crowne Plaza Newcastle - Stephenson Quarter

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom - See map
Highlights

Hygiene Plus

Sparkling clean

120 meters to public transportation

Check-in [24-hour]

Great Breakfast

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Hot tub

Cash withdrawal

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 17 minutes on Agoda.com
Value for money8.8
Location rating8.9

Rooms available at Crowne Plaza Newcastle - Stephenson Quarter

1 Queen Standard With Separate Bath
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
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2 Double Beds Standard
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 double beds
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1 Queen Bed Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
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1 King Bed Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
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1 Queen Bed Standard with Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Standard Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed or 1 queen bed...
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1 King Bed Standard Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
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One-Bedroom King Suite with Lounge Access
...
  • Room size: 57 m²/614 ft²
  • Shower
  • 1 king bed
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2 Double Beds Standard Minifridge
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds
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Junior King Suite with Lounge Access
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
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Frequently asked questions

Is car parking available at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter has car park nearby with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What actions does Crowne Plaza Newcastle - Stephenson Quarter take in terms of hygiene, safety, and cleanliness?

Crowne Plaza Newcastle - Stephenson Quarter satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, free face masks, and first aid kit for further safety precautions and hygiene protocols.

Does Crowne Plaza Newcastle - Stephenson Quarter provide an option for contactless check-in and check-out?

At Crowne Plaza Newcastle - Stephenson Quarter, guest visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What are the property's policies for children's bedding at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests typically stay at Crowne Plaza Newcastle - Stephenson Quarter?

Verified past guests that have stayed at Crowne Plaza Newcastle - Stephenson Quarter had an average nightly stay of 2 nights at this property.

What was the average room rate for Crowne Plaza Newcastle - Stephenson Quarter been in the past month?

The typical room rate for Crowne Plaza Newcastle - Stephenson Quarter in the past month is 98.53 GBP, compared to city's average of 79.31 GBP.

What payment cards are supported at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter accepts up to 5, with payment card selections such as MasterCard, American Express, Visa, and Discover Card.

What is the typical rating that past Business travelers' have given to Crowne Plaza Newcastle - Stephenson Quarter?

Verified business travelers that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter an average rating of 8.5. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Crowne Plaza Newcastle - Stephenson Quarter?

Verified families with young children that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Crowne Plaza Newcastle - Stephenson Quarter?

Verified local travelers that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter an average rating of 9.3. You can look up on more detailed customer evaluations, and feedback for this property down in the review section.

What is the closest airport to Crowne Plaza Newcastle - Stephenson Quarter?

The nearest airport to Crowne Plaza Newcastle - Stephenson Quarter is Leeds Bradford Airport, 122.0 km away.

What people love about Crowne Plaza Newcastle - Stephenson Quarter

  • 10

    Exceptional
    Cleanliness

    "We are very impressed by the cleanliness of the room, the beds are comfortable, the staff are friendly and the breakfast are good."

    Abdul

    |

    30 January 2023

  • 8.4

    Excellent
    Cleanliness

    "Modern and clean hotel!"

    Ka

    |

    1 December 2022

  • 9.6

    Exceptional
    Location

    "Good hotel 5 min walk into center of Newcastle."

    Peter

    |

    10 September 2022

More about Crowne Plaza Newcastle - Stephenson Quarter

More about Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter

Never miss a single attraction in Newcastle upon Tyne when staying at Crowne Plaza Newcastle - Stephenson Quarter. Getting around in Newcastle upon Tyne is easy when staying at this hotel, strategically placed right in the heart of the city. No plan is a great plan. Get to whatever interests you in Newcastle upon Tyne, conveniently with a stay at Crowne Plaza Newcastle - Stephenson Quarter, just 9.7 km from Newcastle Airport.
At Crowne Plaza Newcastle - Stephenson Quarter, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Crowne Plaza Newcastle - Stephenson Quarter thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Crowne Plaza Newcastle - Stephenson Quarter are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
Crowne Plaza Newcastle - Stephenson Quarter also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Crowne Plaza Newcastle - Stephenson Quarter begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Crowne Plaza Newcastle - Stephenson Quarter, with their exclusive service.
Apart from amenities and services, Crowne Plaza Newcastle - Stephenson Quarter goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

4 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Hawthorns
  • Cuisine: British
  • Menu: Buffet

Location

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom
Excellent
Location

8.9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In line with government legislation, face-coverings are now mandatory in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)17 GBP
The property
  • Number of rooms 251

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from business travellers. Please contact the property for more information.

Reviews of Crowne Plaza Newcastle - Stephenson Quarter from real guests

Provided by verified guests of Agoda
9.0
Exceptional
Cleanliness9.2
Service9.2
Facilities9.1
Location8.9
Value for money8.8
High score for Newcastle upon Tyne
Rating
9+ Exceptional (46)
8-9 Excellent (9)
7-8 Very Good (6)
6-7 Good (3)
<6 Below Expectation (6)

Show reviews that mention 

Showing 70 verified guest comments
12345
10.0
Exceptional
Natasha from United Kingdom
Couple
Standard Room
Stayed 1 night in August 2022

Anniversary stay ”

Stayed in this hotel a few times, had a couple teething problems with previous stays but always rectified in some way. Absolutely no fault with this stay. All staff extremely friendly, hotel is extremely clean and breakfast is lovely with plenty of choice. Spa area is small and sometimes at full capacity but we hit lucky both times during this stay. Will definitely continue to use it as our go to hotel.

Reviewed August 24, 2022
9.2
Exceptional
Haosi from Hong Kong SAR, China
Solo traveler
Standard Room
Stayed 1 night in September 2019

OK experience”

Location is good, with 7 min walk to the train station and the historic downtown area, and a 15 - 20 min walk to U of Newcastle and Northumbria U. Staff are quite friendly and like to do small talk with customers in the check-in process. Breakfast is good with options both for buffet and a la carte, under a cap rate. Room is clean and big, though my room is bit odd with four doors, and the restroom looks like to be converted from a public handicap restroom given the size and the fit-out.

Reviewed September 23, 2019
8.8
Excellent
Lorenzo from Italy
Couple
1 Queen Standard With Separate Bath
Stayed 2 nights in March 2019

Perfect place for a short visit to Newcastle”

The whole hotel including the rooms are spotless clean and tidy. Breakfast is delicious and probably where we had the best food in Newcastle where the food offer is generally poor. Location is ideal. One step from the central station and metro station; two steps from the centre. One of the few hotels with a good spa, but unfortunately on Saturday it got so crowded that we were not granted access to it. Staff is super nice and super helpful.

Reviewed March 25, 2019
10.0
Exceptional
David from United Kingdom
Solo traveler
Club Room
Stayed 3 nights in April 2018

Best hotel in Newcastle”

This is my go to place when visiting Newcastle. Staff are great, rooms spacious and modern. Very close to all major shops and sightseeing

Reviewed May 25, 2018
8.8
Excellent
Tracey from United Kingdom
Couple
1 Queen Standard With Separate Bath
Stayed 2 nights in August 2018

Nice enough but not my 1st choice”

Immaculately clean, very pleasant helpful staff. Location between shopping and quayside so very quiet, however all uphill so if not fit wouldn’t recommend. If you want a city view remember to ask as view of side of car park/office block not so good. We had car but if arriving by train then it’s a very short walk so ideal. Another thing to ask for if a couple is non adjoining beds, the queen are 2 beds pushed together with hard join between so if on a romantic break expect to be sleeping apart. All in all nothing to make you complain about however could’ve been better with personal requests made.

Reviewed August 20, 2018
12345
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