Attractions, Crystal Bay on the Broadwater in Gold Coast
1 Bedroom Apartment - Interior view, Crystal Bay on the Broadwater in Gold Coast
Balcony/terrace, Crystal Bay on the Broadwater in Gold Coast
Lobby, Crystal Bay on the Broadwater in Gold Coast
Swimming pool, Crystal Bay on the Broadwater in Gold Coast
Facilities, Crystal Bay on the Broadwater in Gold Coast
Entrance, Crystal Bay on the Broadwater in Gold Coast

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8.4Excellent

1,310 reviews

1,310 reviews

Location 8.9
Service 8.8
Facilities 8.6
Value for money 8.6
Cleanliness 8.5
Room comfort and quality 8.0
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sea World
2.8 km
Surfers Paradise
4.5 km
Infinity Attraction
5.4 km
Ripley's Believe It Or Not! Surfers Paradise
5.7 km
SkyPoint Observation Deck
6.1 km
Closest landmarks
Southport Tourist Park
180 m
Len Fox Park
290 m
Broadwater Parklands
350 m
Broadwater Caravan Park
380 m
Stevens Street Park
460 m

Crystal Bay on the Broadwater

182 Marine Parade, Labrador, Labrador, Gold Coast, Australia, 4215 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Labrador part of Gold Coast, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surfers Paradise. Rated with 3.5 stars, this high-quality property provides guests with access to hot tub, fitness center and steamroom on-site.

Highlights

Check-in [24-hour]

Airport transfer

Great View

Free Wi-Fi in all rooms!

Hot tub

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Gold Coast every 2 minutes on Agoda.com
Value for money8.6
Location rating8.9
Nearest airportGold Coast Airport (OOL)
Distance to airport25.8 km

Rooms available at Crystal Bay on the Broadwater

Very good
Room comfort & quality

8

Deluxe Two-Bedrom Apartment
...
  • Room size: 110 m²/1184 ft²
  • Sea view
  • 1 double bed & 1 queen bed
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Three-Bedroom Penthouse Apartment
...
  • Room size: 273 m²/2939 ft²
  • Sea view
  • 1 queen bed & 2 single beds...
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3 Bedroom Apartment
...
  • Room size: 110 m²/1184 ft²
  • Lake view
  • 1 queen bed & 2 single beds...
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1 Bedroom Apartment (3 Adults)
...
  • Room size: 72 m²/775 ft²
  • Lake view
  • 1 queen bed & 1 single bed
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2 Bedroom Apartment
...
  • Room size: 90 m²/969 ft²
  • Bay view
  • 1 queen bed & 2 single beds
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3 Bedroom Deluxe
...
  • Room size: 110 m²/1184 ft²
  • Lake view
  • 1 queen bed & 1 queen bed &...
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1 Bedroom Apartment
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 queen bed
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2 Bedroom Executive
...
  • Room size: 110 m²/1184 ft²
  • Lake view
  • 1 queen bed & 2 single beds...
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2 Bedroom Standard
...
  • Room size: 70 m²/753 ft²
  • Lake view
  • 1 queen bed & 2 single beds
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The Penthouse
...
  • Room size: 273 m²/2939 ft²
  • Sea view
  • 1 king bed & 1 queen bed & ...
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Frequently asked questions

Does Crystal Bay on the Broadwater offer spa services?

You can benefit from your stay at Crystal Bay on the Broadwater a lot more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night even better.

Does Crystal Bay on the Broadwater have a fitness center?

Crystal Bay on the Broadwater features free fitness center that is fittingly situated at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Is car parking available at Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Crystal Bay on the Broadwater have?

Crystal Bay on the Broadwater has a total of 70 rooms.

What was the average room rate for Crystal Bay on the Broadwater been in the past month?

The typical room rate for Crystal Bay on the Broadwater in the past month is 140.92 AUD, compared to city's average of 249.16 AUD.

What do visitors love most about Crystal Bay on the Broadwater?

Past guests that stayed at Crystal Bay on the Broadwater have given this property a rating of 8.906 for its remarkable location as the major highlight for their stay.

What is the typical rating that past Business travelers' have given to Crystal Bay on the Broadwater?

Verified business travelers that have stayed at this property have given Crystal Bay on the Broadwater an average rating of 8.2. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Crystal Bay on the Broadwater?

Verified group travelers that have stayed at this property have given Crystal Bay on the Broadwater an average rating of 8.4. You can look up more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Crystal Bay on the Broadwater?

Past local visitors that have stayed at this property have given Crystal Bay on the Broadwater an average rating of 9.0. You can look up on more comprehensive customer reviews, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Crystal Bay on the Broadwater?

The closest train, metro, or bus station is Robina Railway Station, 13408.32 m away from Crystal Bay on the Broadwater.

What people love about Crystal Bay on the Broadwater

  • 10

    Exceptional
    Staff 

    "Extremely clean and very polite staff"

    Michelle

    |

    7 May 2023

  • 9.2

    Exceptional
    Cleanliness

    "The apartment is always clean, the pool is great too and has bbq amenities we have uaed for cooking tea."

    Tanya

    |

    1 May 2023

  • 8

    Very good
    Location

    "Ideal location with spectacular views across the Broadwater and south to Surfers Paradise."

    Gary

    |

    4 April 2023

Property ranking|Compared to 1,799 Gold Coast properties
Cheapest price score
Value for money score
8.6/10
Service score
8.8/10
Room comfort score
8/10
Better than
99
%
of Gold Coast properties
Better than
95
%
of Gold Coast properties
Better than
95
%
of Gold Coast properties
Better than
95
%
of Gold Coast properties
More about Crystal Bay on the Broadwater

More about Crystal Bay on the Broadwater

Experience Tranquility and Comfort at Crystal Bay on the Broadwater

Welcome to Crystal Bay on the Broadwater, a charming 3.5-star hotel nestled in the heart of the Gold Coast, Australia. With its serene location and picturesque views of the Broadwater, this hotel offers a tranquil retreat for both business and leisure travelers. Built in 1999 and last renovated in 2010, Crystal Bay on the Broadwater boasts 70 well-appointed rooms, ensuring a comfortable stay for all guests. Upon arrival, guests are greeted by the friendly and attentive staff, who are dedicated to providing exceptional service throughout your stay. Check-in begins at 2:00 PM, allowing you to settle in and start your Gold Coast adventure at your own pace. The hotel's check-out time is at 10:00 AM, giving you ample time to enjoy a leisurely morning before bidding farewell to this idyllic haven. At Crystal Bay on the Broadwater, every detail has been carefully considered to ensure a memorable stay. The hotel's child policy states that children are not allowed to stay free of charge, and additional charges may apply. This policy ensures a peaceful and relaxing environment for all guests, making it an ideal choice for couples and solo travelers seeking a tranquil escape. Step into your spacious and tastefully decorated room, where modern amenities and a cozy ambiance await. Each room offers a comfortable bed, a well-equipped kitchenette, and a private balcony with stunning views of the Broadwater or the hotel's lush gardens. Whether you choose a studio or a one-bedroom apartment, you'll find everything you need for a comfortable and convenient stay. Crystal Bay on the Broadwater is perfectly situated to explore the best of the Gold Coast. Immerse yourself in the vibrant atmosphere of Surfers Paradise, just a short drive away, or take a leisurely stroll along the Broadwater Parklands, where you can enjoy picnics, water sports, and stunning sunsets. With its convenient location, modern amenities, and attentive service, Crystal Bay on the Broadwater is the perfect choice for your Gold Coast getaway.

Unwind and Indulge in Crystal Bay on the Broadwater's Luxurious Entertainment Facilities

At Crystal Bay on the Broadwater, you'll find an array of entertainment facilities designed to help you unwind and indulge in ultimate relaxation. Immerse yourself in pure bliss as you soak in the hot tub, allowing the warm bubbles to melt away any tension in your muscles. Take a rejuvenating session in the sauna, where the heat will detoxify your body and leave you feeling refreshed. For a truly invigorating experience, step into the steam room and let the steam envelop you, opening up your pores and cleansing your skin. If you're in need of some pampering, the spa at Crystal Bay on the Broadwater is the perfect place to indulge in a range of treatments and therapies. From soothing massages to revitalizing facials, the skilled therapists will ensure that you leave feeling completely rejuvenated. Surrounded by lush greenery, the hotel's garden provides a tranquil oasis where you can escape from the hustle and bustle of everyday life. Take a leisurely stroll through the beautifully landscaped grounds, breathing in the fresh air and admiring the vibrant flowers. Whether you're looking to relax or invigorate your senses, Crystal Bay on the Broadwater's entertainment facilities offer a haven of serenity and luxury.

Unleash Your Inner Athlete at Crystal Bay on the Broadwater's Sports Facilities

Crystal Bay on the Broadwater offers an impressive array of sports facilities that cater to both fitness enthusiasts and adventure seekers. With a state-of-the-art fitness center, guests can maintain their workout routine and stay in shape while enjoying their stay. The fitness center is equipped with modern exercise machines and equipment, allowing guests to engage in a variety of cardio and strength training activities. For those who prefer to soak up the sun and take a refreshing dip, Crystal Bay on the Broadwater boasts a stunning outdoor pool. Whether you want to swim a few laps to get your heart rate up or simply relax by the poolside, this inviting oasis provides the perfect setting. The pool area is surrounded by lush tropical gardens, creating a serene and tranquil atmosphere. In addition to the fitness center and outdoor pool, Crystal Bay on the Broadwater offers exciting recreational activities such as table tennis and wind surfing. Challenge your friends or family to a friendly game of table tennis, showcasing your skills and enjoying some friendly competition. For those seeking a thrilling water adventure, try your hand at wind surfing and feel the rush as you glide across the crystal-clear waters. Best of all, Crystal Bay on the Broadwater provides complimentary access to their fitness center, allowing guests to stay active without any additional charges. So whether you're looking to maintain your fitness routine or try out new sports, Crystal Bay on the Broadwater's sports facilities are sure to provide endless fun and excitement during your stay.

Convenient Facilities at Crystal Bay on the Broadwater

Crystal Bay on the Broadwater offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. Stay connected with complimentary Wi-Fi available in all rooms, allowing you to easily browse the internet or catch up on work from the comfort of your own space. Additionally, Wi-Fi is also accessible in public areas, ensuring you can stay connected throughout the hotel premises. For those who smoke, Crystal Bay on the Broadwater provides a designated smoking area, allowing you to enjoy your cigarette without inconvenience to other guests. The hotel also offers express check-in/check-out services, allowing you to quickly and efficiently complete your arrival and departure procedures. Leave your luggage worries behind as the hotel provides luggage storage facilities, ensuring your belongings are safely taken care of while you explore the city. Lastly, for those in need of a quick snack or drink, a vending machine is conveniently located on-site, providing you with easy access to refreshments whenever you need them. With these convenient facilities, Crystal Bay on the Broadwater aims to make your stay as comfortable and effortless as possible.

Convenient Transport Facilities at Crystal Bay on the Broadwater

At Crystal Bay on the Broadwater, we understand the importance of convenient transport options for our guests. Whether you're arriving at the Gold Coast Airport or planning to explore the city during your stay, we have you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey from the airport to our doorstep. Sit back, relax, and let our professional drivers take care of your transportation needs. If you're looking to explore the vibrant city of Gold Coast, our hotel also provides tour services. Discover the iconic landmarks, pristine beaches, and thrilling attractions with ease. Our knowledgeable tour guides will ensure you have an unforgettable experience, providing insights and recommendations along the way. For guests who prefer to drive themselves, Crystal Bay on the Broadwater offers ample car parking facilities. With multiple onsite car parks available, you can conveniently park your vehicle free of charge. Enjoy the freedom to explore the Gold Coast at your own pace, knowing that your car is safely parked just steps away from your accommodation.

Comfortable and Convenient Room Facilities at Crystal Bay on the Broadwater

Crystal Bay on the Broadwater offers a range of room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with air conditioning, allowing you to adjust the temperature to your liking and escape the Gold Coast's warm climate. Additionally, a hair dryer is provided in every room, so you can easily style your hair before heading out to explore the city. For your entertainment needs, each room at Crystal Bay on the Broadwater features a television with satellite/cable TV channels. Whether you want to catch up on your favorite shows or unwind with a movie after a long day, you'll have plenty of options to choose from. Furthermore, all rooms come with a balcony or terrace, providing a private outdoor space where you can relax and enjoy the fresh air. Whether you prefer to sip your morning coffee while taking in the scenic views or unwind with a glass of wine in the evening, the balcony/terrace is the perfect spot to do so. In addition, a refrigerator is available in each room, allowing you to store and keep your drinks and snacks cool. This convenient feature ensures that you can have refreshments readily available whenever you need them. With these comfortable and convenient room facilities, Crystal Bay on the Broadwater ensures that your stay in Gold Coast is enjoyable and hassle-free.

Delicious Dining Facilities at Crystal Bay on the Broadwater

At Crystal Bay on the Broadwater, guests can enjoy a delectable dining experience with the hotel's exceptional dining facilities. The highlight of these facilities is the BBQ area, perfect for those who love to indulge in a sizzling feast. Whether you are grilling up some juicy steaks or fresh seafood, the BBQ facilities provide a fun and interactive way to enjoy a meal with friends and family. With the stunning backdrop of the Broadwater, guests can savor their delicious creations while taking in the breathtaking views. In addition to the BBQ facilities, Crystal Bay on the Broadwater also offers convenient grocery deliveries. This service allows guests to easily stock up on their favorite snacks, beverages, and ingredients without leaving the comfort of the hotel. Whether you are planning a picnic by the water or simply want to enjoy a leisurely meal in your room, the grocery deliveries ensure that you have everything you need. With a wide selection of items available, guests can cater to their individual tastes and preferences, making their stay at Crystal Bay on the Broadwater even more enjoyable.

Luxurious and Spacious Rooms at Crystal Bay on the Broadwater

Experience comfort and elegance at Crystal Bay on the Broadwater with a wide range of room options to suit every traveler's needs. From the stylish 1 Bedroom Apartments to the expansive Penthouse, this hotel offers a variety of accommodations to ensure a memorable stay. The 1 Bedroom Apartments provide a generous space of 72 square meters, featuring a comfortable Queen Bed. For those traveling in groups or with families, the 2 and 3 Bedroom Apartments offer ample space and flexibility. The Deluxe and Executive options provide even more room, allowing guests to relax and unwind in style. By booking your stay at Crystal Bay on the Broadwater through Agoda, you can enjoy the best prices available, ensuring great value for your money. With Agoda's hassle-free booking process, you can easily secure your preferred room type with just a few clicks. Experience the ultimate convenience and peace of mind when booking your stay at Crystal Bay on the Broadwater through Agoda.

Discover the Hidden Gem of Labrador in Gold Coast

Nestled along the picturesque shores of the Broadwater, Labrador is a hidden gem in the vibrant city of Gold Coast, Australia. With its laid-back atmosphere, stunning natural beauty, and an array of exciting activities, Labrador offers a perfect retreat for travelers seeking a peaceful and relaxing getaway. One of the highlights of Labrador is its pristine beaches. Crystal Bay on the Broadwater, in particular, is a must-visit destination for beach lovers. The soft golden sands, crystal-clear waters, and gentle sea breezes create an idyllic setting for sunbathing, swimming, and beachside picnics. Whether you prefer to soak up the sun or indulge in water sports like kayaking and paddleboarding, Crystal Bay offers endless opportunities for fun and relaxation. Beyond the beach, Labrador also boasts a range of attractions and amenities. Take a leisurely stroll along the waterfront promenade and enjoy the stunning views of the Broadwater and its surrounding parklands. Explore the charming cafes, restaurants, and boutique shops that line the streets, offering a variety of delicious cuisines and unique shopping experiences. For nature enthusiasts, the nearby Southport Spit is a haven for birdwatching and bushwalking, with its diverse flora and fauna. With its tranquil ambiance, breathtaking scenery, and convenient location, Labrador is the perfect destination for a memorable vacation. Whether you're seeking a romantic getaway, a family-friendly adventure, or simply a peaceful escape from the hustle and bustle of city life, Labrador has something for everyone. Experience the beauty of Crystal Bay on the Broadwater and create unforgettable memories in this hidden gem of Gold Coast, Australia.

Traveling to Crystal Bay on the Broadwater from Gold Coast Airport

Crystal Bay on the Broadwater is a stunning waterfront destination located in Labrador, Gold Coast, Australia. To reach this idyllic spot from Gold Coast Airport, you have several convenient options. One of the easiest ways to get to Crystal Bay on the Broadwater is by taking a taxi or a rideshare service from the airport. The journey usually takes around 35 minutes, depending on traffic conditions. This option offers a hassle-free and comfortable ride, allowing you to sit back and enjoy the scenic views as you approach the crystal-clear waters of the Broadwater. Another option is to rent a car at the airport and drive to Crystal Bay on the Broadwater. This gives you the freedom to explore the surrounding areas at your own pace and make the most of your trip. The drive takes approximately 40 minutes, and you can enjoy the picturesque coastal scenery along the way. There is ample parking available at Crystal Bay on the Broadwater, making it convenient for those traveling by car. If you prefer public transportation, you can take a combination of buses and trams to reach Crystal Bay on the Broadwater. From Gold Coast Airport, you can take the 777 bus to Broadbeach South Station, and then transfer to the G:link tram towards Helensvale. Get off at the Labrador Park tram station, which is just a short walk away from Crystal Bay on the Broadwater. This option is ideal for budget-conscious travelers and provides a chance to experience the local public transport system. No matter which mode of transportation you choose, once you arrive at Crystal Bay on the Broadwater, you'll be greeted with breathtaking views, pristine sandy beaches, and a tranquil atmosphere. Whether you're looking to relax by the water, indulge in water sports, or enjoy a leisurely stroll along the promenade, Crystal Bay on the Broadwater offers a perfect escape for travelers seeking serenity and natural beauty.

Explore the Vibrant Surroundings of Crystal Bay on the Broadwater

Crystal Bay on the Broadwater offers an idyllic location with a plethora of nearby landmarks and attractions that will enhance your stay in Gold Coast, Australia. One of the standout landmarks is the Broadwater Parklands, just a short distance away. This expansive waterfront park is perfect for leisurely strolls, picnics, and family-friendly activities. With its lush green spaces, playgrounds, and waterfront promenade, it's the ideal spot to soak up the sun and enjoy the stunning views of the Broadwater. If you're in need of any supplies or groceries during your stay, the IGA X-press Parkwood is conveniently located nearby. This well-stocked supermarket provides a range of products to cater to all your needs, ensuring a hassle-free stay at Crystal Bay on the Broadwater. For nature lovers, there are several reserves in the vicinity worth exploring. Brown Street Reserve, Hilary Boyce Park, and Burrept Reserve offer tranquil settings and walking trails, allowing you to immerse yourself in the natural beauty of the area. Additionally, if you're a seafood enthusiast, a visit to the Harbour Seafood Market is a must. Indulge in the freshest catch of the day and savor the flavors of the ocean. Crystal Bay on the Broadwater also boasts easy access to the beautiful Labrador Beach, where you can relax on the sandy shores or take a refreshing dip in the crystal-clear waters. Nearby parks such as Harley Park and Chris Yeomans Park offer lush green spaces, perfect for picnics or a game of frisbee. With its diverse range of nearby landmarks and attractions, Crystal Bay on the Broadwater provides an unforgettable experience for guests seeking a blend of natural beauty, convenience, and leisure.

A Gastronomic Delight: Indulge in a Culinary Journey

Crystal Bay on the Broadwater is a haven for food enthusiasts, with a plethora of dining options just a stone's throw away. Start your day with a hearty breakfast at Daark Espresso, where you can savor perfectly brewed coffee and delectable pastries. For the freshest seafood in town, head to Charis Seafoods or Charis Seafoods on the Broadwater, where you can feast on a variety of ocean delights. If you're in the mood for some classic fish and chips, Brown Street Fish Chips Burgers is the place to be. Craving a quick bite? McDonald's (Labrador) is conveniently located nearby. For a taste of authentic Asian cuisine, Thai Time Cuisine Labrador and Fu Kang GC restaurant are sure to impress with their flavorful dishes. If you're in the mood for some local fast food, Origin Kebabs Labrador Drive-Thru is a must-visit. And for those seeking a unique dining experience, Lambar offers a fusion of Mediterranean and Australian flavors that will tantalize your taste buds. With such a diverse range of culinary delights just a short distance away, Crystal Bay on the Broadwater is the perfect destination for food lovers.

Unbeatable Value: Crystal Bay on the Broadwater vs. Gold Coast's Average Hotel Price

Discover unbeatable value at Crystal Bay on the Broadwater, where luxury meets affordability. With an average room price of just $205, Crystal Bay offers an exceptional experience without breaking the bank. Compared to the average price of a hotel room in Gold Coast, which stands at $196, Crystal Bay on the Broadwater provides incredible value for money. You can enjoy all the comforts and amenities of a high-end hotel without the hefty price tag. At Crystal Bay on the Broadwater, you'll find spacious and stylishly appointed rooms that are perfect for both leisure and business travelers. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere. The hotel boasts a range of facilities, including a sparkling outdoor pool, a fully-equipped fitness center, and a relaxing sauna. Whether you're planning a romantic getaway, a family vacation, or a business trip, Crystal Bay on the Broadwater offers an exceptional experience at an affordable price. Don't miss out on this incredible value - book your stay today and enjoy the best of Gold Coast without breaking the bank!

Exceptional Service and Family-Friendly Atmosphere

Crystal Bay on the Broadwater is a true gem when it comes to exceptional service and a family-friendly atmosphere. The staff here go above and beyond to ensure a memorable stay, with their friendly and helpful approach. This makes it a perfect choice for families with young kids, as the staff are always ready to assist and make sure everyone feels welcome and comfortable. The apartments at Crystal Bay on the Broadwater are not only clean and well-equipped, but they also offer stunning views that will take your breath away. Imagine waking up to a picturesque panorama of the Broadwater, creating a serene and tranquil ambiance. The unit itself is spacious, comfortable, and meticulously maintained, providing a home away from home for guests. In addition to the exceptional service and breathtaking views, Crystal Bay on the Broadwater boasts great facilities and a convenient location. With ample parking available, guests can easily explore the surrounding areas and attractions. The unit is also in close proximity to everything, ensuring that you are never far from the excitement. Furthermore, the beds and pillows are of top-notch quality, guaranteeing a restful night's sleep after a day of adventure. Whether you're traveling with family or friends, Crystal Bay on the Broadwater is the perfect choice for a memorable Gold Coast getaway. The combination of exceptional service, family-friendly atmosphere, stunning views, and convenient facilities make it a destination that will leave you wanting to return time and time again.

A Tranquil Oasis with Exceptional Customer Ratings

Crystal Bay on the Broadwater in Gold Coast, Australia, is a hidden gem that has received rave reviews from its satisfied guests. With an impressive overall rating of 8.6, this hotel has proven to be a favorite among travelers seeking a tranquil oasis with exceptional service and amenities. One of the standout features of Crystal Bay on the Broadwater is its incredible value for money, as reflected in its impressive rating of 8.7. Guests have consistently praised the hotel for its affordable rates without compromising on quality. Whether you're traveling on a budget or simply looking for a great deal, this hotel offers unbeatable value that will leave you pleasantly surprised. The hotel's facilities have also received high praise, with a rating of 8.6. Guests have been delighted by the range of amenities available, including a sparkling outdoor pool, a fully-equipped fitness center, and a relaxing sauna. Whether you're looking to unwind after a long day of exploring or maintain your fitness routine while on vacation, Crystal Bay on the Broadwater has you covered. In addition to its outstanding facilities, the hotel's cleanliness has been consistently rated at 8.5. Guests have commended the housekeeping staff for their attention to detail and the immaculate condition of the rooms. You can rest assured that your stay at Crystal Bay on the Broadwater will be a comfortable and hygienic one. Nestled in a prime location, Crystal Bay on the Broadwater has received an impressive rating of 8.9 for its convenient location. Situated just steps away from the stunning Broadwater Parklands and within close proximity to popular attractions, shopping centers, and dining options, guests have found this hotel to be the perfect base for exploring all that Gold Coast has to offer. With a rating of 8.0 for comfort, Crystal Bay on the Broadwater ensures that guests can enjoy a restful night's sleep. The hotel offers spacious and well-appointed rooms, each thoughtfully designed to provide a comfortable and relaxing atmosphere. Whether you're traveling for business or leisure, you can expect a cozy and inviting space to unwind after a long day. Last but not least, the staff at Crystal Bay on the Broadwater have been praised for their exceptional performance, earning a rating of 8.8. Guests have consistently highlighted the warm and friendly demeanor of the staff, who go above and beyond to ensure a memorable stay. From providing helpful local recommendations to promptly addressing any concerns, the staff's dedication to guest satisfaction is truly commendable. In conclusion, Crystal Bay on the Broadwater is a hotel that has garnered exceptional customer ratings across various aspects. From its outstanding value for money and impressive facilities to its cleanliness, convenient location, and comfortable accommodations, this hotel offers an unforgettable experience. With a team of attentive and friendly staff, you can expect nothing less than a memorable stay at Crystal Bay on the Broadwater.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

View

8 mentions

Housekeeping

5 mentions

Internet

4 mentions

Swimming Pool

3 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • BBQ facilities
  • Grocery delivery
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Dishwasher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • Ironing facilities
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Washing machine
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Location

182 Marine Parade, Labrador, Labrador, Gold Coast, Australia, 4215
Excellent
Location

8.9

Airports
  • Gold Coast Airport (OOL)
    25.8 km
  • Brisbane Airport (BNE)
    68.4 km
Public transportation
  • Southport Bus Terminal
    1.4 km
  • Southport Light Rail Tram Station
    1.6 km
Hospital or clinic
  • Greg Keily Chemist
    1.0 km
Shopping
  • Pacific Fair Shopping Centre
    9.3 km
Convenience store
  • 7 Eleven
    560 m
Cash withdrawal
  • ATM
    430 m

What's nearby

Popular landmarks
  • Sea World
    2.8 km
  • Surfers Paradise
    4.5 km
  • Infinity Attraction
    5.4 km
  • Ripley's Believe It Or Not! Surfers Paradise
    5.7 km
  • SkyPoint Observation Deck
    6.1 km
  • Pacific Fair Shopping Centre
    9.3 km
  • Wet'n'Wild Gold Coast
    10.0 km
  • Warner Bros Movie World
    10.8 km
  • Dreamworld
    13.7 km
  • Currumbin Wildlife Sanctuary
    21.7 km
Nearby landmarks
  • Southport Tourist Park
    180 m
  • Len Fox Park
    290 m
  • Broadwater Parklands
    350 m
  • Broadwater Caravan Park
    380 m
  • Stevens Street Park
    460 m
  • Harris Park
    640 m
  • Mitchell Park
    710 m
  • Hilary Boyce Park
    730 m
  • Broadwater
    730 m
  • Anzac Park
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until17:00
The property
  • Non-smoking rooms/floorsYes
  • Number of floors13
  • Number of rooms 70
  • Year property opened1999
  • Most recent renovation2010

Reviews of Crystal Bay on the Broadwater from real guests

Provided by verified guests of Agoda
8.6
Location8.9
Service8.8
Facilities8.6
Value for money8.6
Cleanliness8.5
Room comfort and quality8.0
High score for Gold Coast
Rating
9+ Exceptional (72)
8-9 Excellent (25)
7-8 Very Good (32)
6-7 Good (11)
<6 Below Expectation (17)

Show reviews that mention 

Showing 156 verified guest comments
12345
10.0
Exceptional
Norani from Australia
Family with teens
2 Bedroom Apartment
Stayed 5 nights in April 2023

Great Place to Stay!”

My kids really enjoy the apartment and the facility esp the heated pool. Its just that the master bedroom does not have any fan or air conditioning system. but lucky the weather is not really hot. great place to stay!

Reviewed May 01, 2023
10.0
Exceptional
Michelle from Australia
Solo traveler
1 Bedroom Apartment
Stayed 3 nights in May 2023

Very clean apartment ”

Very close to buses and lovely broadwater views. Extremely clean and very polite staff

Reviewed May 08, 2023
10.0
Exceptional
Natarsha from Australia
Family with young children
3 Bedroom Apartment
Stayed 1 night in January 2023

Fantastic accommodation!”

We loved our stay, although it was only one night we will definitely book here everything. The staff was just amazing, so helpful and kind. The room was spotless and so much space for a big family.Thank you and your team for hosting me and my family.

Reviewed January 10, 2023
9.2
Exceptional
Tanya from Australia
Couple
Economy Apartment 1 Bedroom
Stayed 3 nights in April 2023

Great value for money”

This is our 3rd time here, we love the quiter location, we have stayed here with our teenage girls and love that its not too far from anything, we usually hire a car and we go to theme parks and harbour town. The apartment is always clean, the pool is great too and has bbq amenities we have uaed for cooking tea. I would highly recommend staying here its great value for money and the staff are very helpful should you need anything.

Reviewed May 01, 2023
10.0
Exceptional
Mark from Australia
Family with young children
2 Bedroom Apartment
Stayed 1 night in March 2023

Great place ”

Nice clean room , good value for money Great helpful staff

Reviewed March 22, 2023
12345
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