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Crystal Crown Hotel
Superior Double, Crystal Crown Hotel in Johor Bahru
a tall building with a clock on the side of it, Crystal Crown Hotel in Johor Bahru
Lobby, Crystal Crown Hotel in Johor Bahru
Lobby, Crystal Crown Hotel in Johor Bahru
Interior view, Crystal Crown Hotel in Johor Bahru
Interior view, Crystal Crown Hotel in Johor Bahru

Removed from saved list

7.5

Very good

7,388 reviews

7,388 reviews

Housekeeping269
Breakfast131
Shops37
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Malaysia Institute of Management

30 m

Dinosaurs Alive Water Theme Park

300 m

KSL City Mall

380 m

Pasar Malam

430 m

Cathedral of the Scared Heart of Jesus

460 m

Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple

1.8 km

Angry Birds Activity Park

2.6 km

Johor Zoo

2.6 km

Johor Bahru City Square

2.8 km

Jalan Wong Ah Fook

3.1 km

Closest landmarks
Dignostic Centre Sdn Bhd

110 m

Klinik Mesra Plaza

440 m

Sawadee thai massage and hotel

450 m

Klinik dan Hospital Bersalin Amar

450 m

Century Medical Centre

510 m

Crystal Crown Hotel

117, Jalan Harimau Tarum, Taman Century, Johor Bahru City Center, Johor Bahru, Malaysia, 80250 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in Johor Bahru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Located in heart of Johor Bahru

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Sauna

Spa

Restaurants

This property is in high demand!

83 travelers have booked today.

Value for money7.7
Location rating8.1
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport14.2 km

Rooms available at Crystal Crown Hotel

Superior - Newly Renovated
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room - Newly Renovated
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices
Superior Double
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Executive Studio
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Twin Room - Newly Renovated
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Executive Studio - Newly Renovated
...
  • Room size: 43 m²/463 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Crown Studio Room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Stay Safe Self Quarantine Package - Superior Double or Twin Room (Newly renovated)
...
  • Room size: 30 m²/323 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crystal Crown Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crystal Crown Hotel?

For those who wish to drive their own cars, Crystal Crown Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Crystal Crown Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Crystal Crown Hotel. There's an additional charge of 25 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crystal Crown Hotel?

Crystal Crown Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Crystal Crown Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Crystal Crown Hotel. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Crystal Crown Hotel?

On-site venues and convenient event services make Crystal Crown Hotel an ideal choice for hosting events such as seminars and corporate events. The 4 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Crystal Crown Hotel?

Crystal Crown Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Crystal Crown Hotel?

The closest train, metro, or bus station to Crystal Crown Hotel is JB Sentral Railway Station, 2.6 km away.

What restaurants are nearby Crystal Crown Hotel?

Restaurants including Restoran ZZ Sup Tulang, Zaituna Restaurant and Banafee Village are popular in Crystal Crown Hotel’s neighborhood which is known as Johor Bahru City Center.

What popular shopping places are close to Crystal Crown Hotel?

Shopping options in Crystal Crown Hotel’s Johor Bahru City Center neighborhood include Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Crystal Crown Hotel?

Guests at Crystal Crown Hotel can easily visit Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple located in the Johor Bahru City Center area.

What popular beaches are close to Crystal Crown Hotel?

Guests at Crystal Crown Hotel can easily visit Lido Beach in the Johor Bahru City Center area.

What popular natural sightseeing spots are close to Crystal Crown Hotel?

Crystal Crown Hotel’s nearby natural sights include Istana Park, Endau-Rompin National Park and Kukup Island Johor National Park located in the same Johor Bahru City Center area.

See map

Explore the neighborhood

What people love about Crystal Crown Hotel

  • 10

    Exceptional
    Staff 

    "Staff are nice and rooms are clean."

    Cheenee

    |

    27 March 2023

  • 8.4

    Excellent
    Cleanliness

    "Overall very clean"

    Chiat

    |

    26 March 2023

  • 10

    Exceptional
    Location

    "Good location and near KSL and Night food court Centre nearby.Hotel also included breakfast, value for money."

    Chrissie

    |

    25 March 2023

Property ranking|Compared to 3,543 Johor Bahru properties
See all rankings
Room comfort score
7.1/10
Room size
34 sqm.
Cheapest price score
Location score
8.1/10
Better than
98
%
of Johor Bahru properties
Bigger than
96
%
of Johor Bahru properties
Better than
92
%
of Johor Bahru properties
Better than
90
%
of Johor Bahru properties
Overall rating:

7.5

Very good
7,388 reviews
Cleanliness
7.4
Facilities
6.9
Location
8.1
Read all reviews >
What travelers say they love:
Renovated Clean room , good shower ,comfy bed.
Tan from Nigeria
Solo traveler
More about Crystal Crown Hotel

More about Crystal Crown Hotel

Crystal Crown Hotel

You'll love the exceptional convenience during your stay at Crystal Crown Hotel, located right in the heart of the city center, with an easy access to everything in Johor Bahru. Explorers need the best transportation options, and Johor Bahru Sentral Railway Station is just 2.8 km away from Crystal Crown Hotel, giving your stay the added convenience of accessing one of the city's main transportation systems.
The superior services and facilities offered at Crystal Crown Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Johor Bahru can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Crystal Crown Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Crystal Crown Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Crystal Crown Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Crystal Crown Hotel which has a selection of kosher and halal options.
The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Crystal Crown Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon and spa. The many offerings at Crystal Crown Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Johor Bahru, take some time to venture outside of Crystal Crown Hotel. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 2.7 km away.


Reasons to stay here

Spend less here on rooms than you would at 91% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

Show less

Amenities and facilities

Good
Facilities

6.9

Most talked about facilities

Breakfast

254 mentions

Housekeeping

114 mentions

Internet

58 mentions

Food & Dining

47 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
Chatter Corner Coffee House
  • Cuisine: Asian, Indonesian, Local
  • Menu: Buffet, A-la-carte
Kirishima Shuzou Japanese Restaurant
  • Cuisine: Japanese
  • Menu: Buffet

Location

117, Jalan Harimau Tarum, Taman Century, Johor Bahru City Center, Johor Bahru, Malaysia, 80250
Excellent
Location

8.1

Airports
  • Seletar Airport (XSP) - Singapore
    14.2 km
  • Senai International Airport (JHB) - Malaysia
    20.1 km
Public transportation
  • JB Sentral Railway Station
    2.6 km
  • Sentral Kotaraya Bus Terminal
    2.6 km
Hospital or clinic
  • Dignostic Centre Sdn Bhd
    110 m
Shopping
  • Johor Bahru City Square
    2.8 km
Convenience store
  • 7 Eleven
    350 m
Cash withdrawal
  • ATM
    430 m

What's nearby

Popular landmarks
  • KSL City Mall
    380 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.8 km
  • Angry Birds Activity Park
    2.6 km
  • Johor Zoo
    2.6 km
  • Johor Bahru City Square
    2.8 km
  • Jalan Wong Ah Fook
    3.1 km
  • Sultan Abu Bakar State Mosque
    3.7 km
  • Danga Bay
    4.9 km
  • Paradigm Mall Johor Bahru
    9.5 km
  • Legoland Malaysia
    16.6 km
Nearby landmarks
  • Malaysia Institute of Management
    30 m
  • Dignostic Centre Sdn Bhd
    110 m
  • Dinosaurs Alive Water Theme Park
    300 m
  • KSL City Mall
    380 m
  • Pasar Malam
    430 m
  • Klinik Mesra Plaza
    440 m
  • Sawadee thai massage and hotel
    450 m
  • Klinik dan Hospital Bersalin Amar
    450 m
  • Cathedral of the Scared Heart of Jesus
    460 m
  • Century Medical Centre
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 4 years old will receive breakfast free of charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)25 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of rooms 264
  • Year property opened1993

Property announcements

Children 5 to 12 years old will be charged MYR 20 for breakfast per day.

Reviews of Crystal Crown Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.4
Facilities6.9
Location8.1
Room comfort and quality7.1
Service7.6
Value for money7.7
High score for Johor Bahru
Rating
9+ Exceptional (609)
8-9 Excellent (354)
7-8 Very Good (783)
6-7 Good (399)
<6 Below Expectation (787)
Time of the year
Mar - May (478)
Jun - Aug (789)
Sep - Nov (714)
Dec - Feb (951)

Show reviews that mention 

Showing 2,932 verified guest comments
12345
10.0
Exceptional
chan from Singapore
Couple
Superior Double
Stayed 2 nights in October 2019

Great hotel, will definitely come back again to stay”

I requested for a simple room decoration to surprise my partner for our stay during our anniversary. My partner and I were pleasantly surprise. We love the beautiful decoration and appreciate the hotel's effort in making the huge lovely swans towels and using real roses petals for their decoration. It was much more than i've expected. The reception staff were friendly and helpful. Hotel room is large, clean and comfortable. Location is great, about 5-10 min walk to KSL mall. We truly enjoyed our stay and will definitely be back again. Highly recommended! 5 star hotel!

Reviewed November 30, 2019

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Dear Guest, Thank you for staying with us. We appreciate your feed back & your wonderful words. Best regards.

Responded December 02, 2019
Crystal Crown Hotel
10.0
Exceptional
Tan from Singapore
Couple
Superior Double
Stayed 2 nights in August 2019

MUST STAY MUST STAY!”

The staffs were very helpful and friendly. The rooms and corridor has been newly renovated. The rooms are spacious, bed are comfy, room facilities are well arranged, toiletries are sufficient. This hotel deserves more than a three stars rating. Location is extremely good. The hotel are surrounded by most of the favourite/popular shopping centres and hawkers in Johor Bahru. Such as the tebrau hawker and KSL shopping mall just behind, pelangi just up a little, and a night hawker selling really delicious local food just across the road. All these places are within walking distance. Breakfast spread are considered good and atas (for the price you paying) with Egg station. I greatly recommend this hotel to everyone. Looking forward to my next visit. CONS: Shower heater abit slow in heating up the water. I have to let the water run for 15 minutes before I could step in. TV channels abit bland with local channels. Can be improved by adding some Movie Channels like Fox or HBO or Thrill.

Reviewed August 08, 2019

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10.0
Exceptional
Masitah from Malaysia
Couple
Superior Double
Stayed 2 nights in May 2022

Everything was good”

Except for the cleanliness at the parking lift. The breakfast is not bad but very limited choices. The room is quite spacious and got bathtub inside the bathroom. The room has the view of swimming pool at 4th floor and the view of the city. The iron and iron board were at the hallway near our room. Got free parking inside the hotel building 👍🏼👍🏼.

Reviewed June 03, 2022

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10.0
Exceptional
Rahghine from Malaysia
Family with teens
Superior Twin
Stayed 1 night in April 2022

good!”

booked 2 rooms. received rooms with bathtub which the room condition are not so good. then requested staff to change the room and they have changed the room immediately. the new room was newly renovated room. it's very clean and nice. friendly staff and nice place to stay. recommended!

Reviewed April 18, 2022

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10.0
Exceptional
ser from Singapore
Couple
Superior Double
Stayed 1 night in November 2019

Pleasant stay ”

The level we stay was just newly renovated and it is really super duper clean and hi tech. For the price offered, you definitely cant find a better option. They use digital display and touch panel. Really value for money. highly recommend. One down side is that the car park is poorly design, it is really narrow.

Reviewed November 04, 2019

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Dear Guest, Thank you for staying with us. We deeply appreciate your feed back. best regards.

Responded November 08, 2019
Crystal Crown Hotel
10.0
Exceptional
Cai from Malaysia
Family with young children
Superior Double
Stayed 2 nights in September 2019

Great stay”

Stay at non smoking level and these places just renovated. This is my second time stayed at crystal crown hotel. Like the hotel v much cleanliness, great location and value for money especially their breakfast. Taste good. 👍🏻⭐⭐⭐⭐⭐

Reviewed September 08, 2019

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Dear Guest, Thank you for staying with us. We appreciate your feed back. Best regards.

Responded September 09, 2019
Crystal Crown Hotel
10.0
Exceptional
Ong from Malaysia
Couple
Superior Double
Stayed 1 night in July 2019

Is a great hotel here.”

The cleaning staff have a great service. They have solve the problem immediately. The staff at the counter are very polite. Have a great breakfast there. Will come again & recommend to other people.

Reviewed August 08, 2019

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Dear Guest thank you very much for the review looking forward for next visit have a prosperous & wonderful Chinese New Year

Responded January 23, 2020
Crystal Crown Hotel
10.0
Exceptional
Eric from Singapore
Couple
Superior Double
Stayed 1 night in May 2019

Worth for the money ”

The place is clean, the staffs are very friendly and helpful and it very near the KSL City Mall just a walking distance. This is my sixth time staying in this hotel, I’ll stay in this hotel when I come to Johor again.

Reviewed May 06, 2019

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10.0
Exceptional
Eric from Singapore
Couple
Superior Double
Stayed 1 night in August 2019

Worth for the money ”

It is worth for the money, I had book this hotel every time I came to JB, it very near to shopping mall and u want find any foods to eat just a walking distance, the room is very clean and the staffs are very friendly and helpful

Reviewed August 12, 2019

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Dear Guest thank you for staying with us, we appreciate your review have a prosperous & wonderful Chinese New Year

Responded January 23, 2020
Crystal Crown Hotel
10.0
Exceptional
Szelei from Singapore
Group
Executive Studio
Stayed 1 night in December 2019

A well recommended option for tourist”

The executive room is spacious. The room is clean and comfortable. The staffs are nice and helpful. The location is strategic, nearby food places and KSL resort.

Reviewed December 11, 2019

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Dear Guest, Thank you for staying with us & also thank you so much for your wonderful words. Best regards.

Responded December 17, 2019
Crystal Crown Hotel
10.0
Exceptional
Shazrin from Malaysia
Family with young children
Executive Studio
Stayed 1 night in December 2021

comfy bed good shower”

good area, not crowded, room is BIG for the price and have bath tub. did not use the tub as it was not clean. bed is comfy, pillow is ok. overall good stay.

Reviewed December 06, 2021

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Dear Guest thank you so much for the review. we apologize for the inconvenience(tub) caused May you have a wonderful day ahead.

Responded December 14, 2021
Crystal Crown Hotel
10.0
Exceptional
amirah from Malaysia
Family with young children
Crown Floor Studio
Stayed 1 night in December 2021

Exceptional”

Stayed for one night after trip from Ikea...not too far from Tebrau and located in JB.... Breakfast was good...buffet breakfast.. Just want to highlight on safety...as i request room on higher floor...the windows were not secured.. can be opened.... Overall was good 👍👍👍👍

Reviewed December 26, 2021

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10.0
Exceptional
Zeti from Malaysia
Group
Superior Double
Stayed 2 nights in August 2019

Excellent Hospitality”

Warmly welcomed by the staff. The staff was extremely friendly. Rooms are very clean. Spacious room. Will definitely stay here again

Reviewed August 22, 2019

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Dear Guest, Thank you for staying with us. We appreciate your feed back. We are pleased that you found value and hospitality during your stay. warm regards. Ms. ivy Reservation dept

Responded August 26, 2019
Crystal Crown Hotel
9.6
Exceptional
Besek from Malaysia
Family with young children
Superior Double
Stayed 2 nights in May 2022

Worth the stay!”

Travelled with young children and older parents so we booked 2 connecting rooms. Rooms were spacious, nicely renovated and comfortable even my parents agree if we were to stay in this hotel again for business trip near future. Room rate was cheap since we didn’t include breakfast but fret not, viral local eateries were just 5-10 minutes away from this hotel. The parking lot area is a little bit rundown and lobby area is outdated. Hope they can improve on that in future.

Reviewed May 26, 2022

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10.0
Exceptional
Mandy from Malaysia
Business traveler
Superior - Newly Renovated
Stayed 1 night in May 2022

Clean and cosy”

New refurbished hotel and clean. But I don't really like the pillow. Either too high or too low and soft. Both of us had neck pain next day.

Reviewed May 13, 2022

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10.0
Exceptional
XU from Singapore
Couple
Superior Twin
Stayed 1 night in December 2019

The Staff are super good compare to most hotel. ”

There is a good Jap restaurant in the hotel. Beside the hotel there is a hawker ctr. Most importantly the staff from front desk to house keeping was fantastic.

Reviewed December 09, 2019

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Dear Guest, Thank you so much for your wonderful words. I'm glad that you enjoyed your stay with us. Look forward to see you soon. Best regards.

Responded December 10, 2019
Crystal Crown Hotel
10.0
Exceptional
Daryl from Singapore
Solo traveler
Crown Studio Room
Stayed 1 night in April 2019

Exceptional”

The staff are friendly and helpful. The room was clean and value for money. Definitely will stay again in Crystal Crown Hotel

Reviewed April 24, 2019

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10.0
Exceptional
Tuck from Malaysia
Family with teens
Superior Twin Room - Newly Renovated
Stayed 1 night in December 2021

Very helpful team from reservation dept”

Thanks to Ms Siti & team from reservation dept, my change of plans due to updated VTL regulations has been greatly assisted. She has been very accomodating to my request. Well done!

Reviewed December 21, 2021

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9.6
Exceptional
teh from Malaysia
Family with young children
Superior Double
Stayed 2 nights in August 2019

Nice clean room & helpful staff ”

Room is clean and modern (renovated). Staff is very helpful. Requested for double bed & nonsmoking room, the staff tried her best to accomodate our request and manage to secure a room as requested after checking for quite some time but she didnt give up. Thank you!

Reviewed September 23, 2019

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Dear Guest, Thank you for staying with us. We appreciate your feed back. Best regards.

Responded September 24, 2019
Crystal Crown Hotel
9.6
Exceptional
Akmal from Malaysia
Couple
Executive Studio
Stayed 2 nights in May 2022

Recommended for travelers”

Booked 3 days 2 night for executive studio. Overall is satisfactory. The only unpleasant experience I encountered as follows: 1. During check-in, the staff requested RM 100 deposit. Agoda failed to inform me before and after reservation was made. Then, she wrote down my full credit card number and expiry date on my check in forms which I think is not necessary. The details should be confidential and any services should be charges on my final bill and paid during check out. 2. The parking area is very small and there are high chances you will get scratches and dents when you exit the parking area. I saw couple of foreign cars got damage probably from there.

Reviewed May 17, 2022

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