D ELEGANCE GRAND BANDAR SERI ALAM
Superior Twin - Room plan, D ELEGANCE GRAND BANDAR SERI ALAM in Johor Bahru
Banquet hall, D ELEGANCE GRAND BANDAR SERI ALAM in Johor Bahru
Garden, D ELEGANCE GRAND BANDAR SERI ALAM in Johor Bahru
Lobby, D ELEGANCE GRAND BANDAR SERI ALAM in Johor Bahru
Exterior view, D ELEGANCE GRAND BANDAR SERI ALAM in Johor Bahru
Restaurant, D ELEGANCE GRAND BANDAR SERI ALAM in Johor Bahru

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8.9Excellent

2,394 reviews

2,394 reviews

Cleanliness 9.2
Location 9.1
Service 9.1
Value for money 9.1
Facilities 8.7
See map

9.1Exceptional

Location rating score

Exceptional location
Excellent for walking
Parking
FREE
Walkable places
Today's Market
360 m
Popular landmarks
KSL City Mall
12.5 km
Arulmigu Sri Rajakaliamman Glass Temple
12.5 km
Jalan Wong Ah Fook
12.8 km
Angry Birds Activity Park
12.9 km
Johor Bahru City Square
12.9 km
Closest landmarks
Regency Specialist Hospital
210 m
Hien Tian Meow Temple
1.2 km
Octville Golf
1.3 km
Klinik Pergigian Masai
1.5 km
Klinik Kesihatan Masai
1.5 km

D ELEGANCE GRAND BANDAR SERI ALAM

1 JALAN SURIA 1, Masai, Johor Bahru, Malaysia, 81750 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Masai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Great Breakfast

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Room service

Tours

This property is in high demand!

3 travelers have booked today.

Value for money9.1
Location rating9.1
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport9.1 km

Rooms available at D ELEGANCE GRAND BANDAR SERI ALAM

Family Suite
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 king beds
Enter dates to see prices
Deluxe King
...
  • Room size: 36 m²/388 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 35 m²/377 ft²
  • Nature view
  • 1 king bed or 1 single bed
Enter dates to see prices
Superior King
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed or 1 super kin...
Enter dates to see prices
Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Twin Room,1 Twin Bed,City View
...
  • City view
  • 1 single bed & 1 single bed
Enter dates to see prices
Family Quadruple Room
...
  • Shower
  • 2 king beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at D ELEGANCE GRAND BANDAR SERI ALAM?

Start out your day with D ELEGANCE GRAND BANDAR SERI ALAM's available cuisine and food options such as Buffet in restaurant to explore what's offered at this property!

Is car parking available at D ELEGANCE GRAND BANDAR SERI ALAM?

D ELEGANCE GRAND BANDAR SERI ALAM features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are in close proximty of D ELEGANCE GRAND BANDAR SERI ALAM?

While residing at D ELEGANCE GRAND BANDAR SERI ALAM, take joy in your morning or evening wander at nearby park which include Balau Park and Field, Taman Seri Alam, and Bayan Recreation Park.

What are the property's policies for children's bedding at D ELEGANCE GRAND BANDAR SERI ALAM?

D ELEGANCE GRAND BANDAR SERI ALAM's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors typically stay at D ELEGANCE GRAND BANDAR SERI ALAM?

Verified past guests that have stayed at D ELEGANCE GRAND BANDAR SERI ALAM had an average nightly stay of 2 nights at this property.

In which languages can D ELEGANCE GRAND BANDAR SERI ALAM's personnel communicate?

D ELEGANCE GRAND BANDAR SERI ALAM can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past travelers love most about D ELEGANCE GRAND BANDAR SERI ALAM?

Past guests that stayed at D ELEGANCE GRAND BANDAR SERI ALAM have given this property a rating of 9.196 for its exceptional cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about D ELEGANCE GRAND BANDAR SERI ALAM's beds?

60.0% of our past visitor assessments have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for D ELEGANCE GRAND BANDAR SERI ALAM down in the review section.

What is the verified guest review consensus about D ELEGANCE GRAND BANDAR SERI ALAM's food?

74.0% of our past visitor assessments have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for D ELEGANCE GRAND BANDAR SERI ALAM down in the review.

What is the typical rating that past Solo travelers' have given to D ELEGANCE GRAND BANDAR SERI ALAM?

Verified solo travelers that have stayed at this property have given D ELEGANCE GRAND BANDAR SERI ALAM an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to D ELEGANCE GRAND BANDAR SERI ALAM?

Verified business travelers that have stayed at this property have given D ELEGANCE GRAND BANDAR SERI ALAM an average rating of 9.0. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What people love about D ELEGANCE GRAND BANDAR SERI ALAM

  • 10

    Exceptional
    Cleanliness

    "Room hotel are very clean and aircond are functional well."

    Farah

    |

    8 October 2023

  • 9.2

    Exceptional
    Cleanliness

    "Clean spaces, friendly staff, nearby shopping mall and eateries."

    YAO

    |

    6 October 2023

  • 9.6

    Exceptional
    Location

    "Very good locatio0n, with lots of eateries nearby."

    Abd

    |

    8 October 2023

Property ranking|Compared to 4,163 Johor Bahru properties
Service score
9.1/10
Cleanliness score
9.2/10
Couples review score
9/10
Room size
33 sqm.
Better than
97
%
of Johor Bahru properties
Better than
97
%
of Johor Bahru properties
Better than
97
%
of Johor Bahru properties
Bigger than
97
%
of Johor Bahru properties
More about D ELEGANCE GRAND BANDAR SERI ALAM

More about D ELEGANCE GRAND BANDAR SERI ALAM

D ELEGANCE GRAND BANDAR SERI ALAM

D ELEGANCE GRAND BANDAR SERI ALAM is a smart choice for travelers to Johor Bahru, offering a relaxed and hassle-free stay.
At D ELEGANCE GRAND BANDAR SERI ALAM, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by D ELEGANCE GRAND BANDAR SERI ALAM makes it easy to plan your day trips, sightseeing, and more around Johor Bahru. Guests can enjoy free parking right at the hotel.
Front desk services including express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at D ELEGANCE GRAND BANDAR SERI ALAM are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, instant coffee, instant tea and mini bar at your disposal.
D ELEGANCE GRAND BANDAR SERI ALAM also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at D ELEGANCE GRAND BANDAR SERI ALAM begins with a delicious in-house breakfast. D ELEGANCE GRAND BANDAR SERI ALAM has vending machines for 24-hour available light snacks and/or drinks.


Around the property

D ELEGANCE GRAND BANDAR SERI ALAM is the perfect spot to explore Johor Bahru's fascinating cultural sights and attractions. Never forget your time in Johor Bahru with a special gift or trinket from Johor Bahru City Square just 12.8 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Interconnecting room(s) available
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wake-up service
  • Wooden/parqueted flooring

Location

1 JALAN SURIA 1, Masai, Johor Bahru, Malaysia, 81750
Exceptional
Location

9.1

Airports
  • Seletar Airport (XSP) - Singapore
    9.1 km
  • Singapore Changi Airport (SIN) - Singapore
    19.7 km
Hospital or clinic
  • Regency Specialist Hospital
    210 m
Convenience store
  • 7 Eleven
    190 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • KSL City Mall
    12.5 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    12.5 km
  • Jalan Wong Ah Fook
    12.8 km
  • Angry Birds Activity Park
    12.9 km
  • Johor Bahru City Square
    12.9 km
  • Johor Zoo
    13.5 km
  • Sultan Abu Bakar State Mosque
    14.4 km
  • Danga Bay
    17.0 km
  • Paradigm Mall Johor Bahru
    21.1 km
  • Legoland Malaysia
    28.3 km
Nearby landmarks
  • Regency Specialist Hospital
    210 m
  • Today's Market
    360 m
  • Hien Tian Meow Temple
    1.2 km
  • Octville Golf
    1.3 km
  • Klinik Pergigian Masai
    1.5 km
  • Klinik Kesihatan Masai
    1.5 km
  • Mydin Mall
    1.6 km
  • Balau Park and Field
    1.6 km
  • Universiti Kuala Lumpur @ Bandar Seri Alam
    1.6 km
  • Gedung Ten Ten Masai
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)20 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors11
  • Number of rooms 96

Reviews of D ELEGANCE GRAND BANDAR SERI ALAM from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Location9.1
Service9.1
Value for money9.1
Facilities8.7
High score for Johor Bahru
Rating
9+ Exceptional (428)
8-9 Excellent (83)
7-8 Very Good (95)
6-7 Good (17)
<6 Below Expectation (26)

Show reviews that mention 

Showing 649 verified guest comments
12345
10.0
Exceptional
Dina from Malaysia
Business traveler
Superior King
Stayed 1 night in February 2023

Satisfied!”

Location wise is perfect. I like specialty coffee tbh but this place has coffee shops like Starbucks and etc since it’s not easy to find specialty coffee when you’re in a place that you are not familiar with. So it’s okay for me, at least I have options for coffee. I also like to have essentials shops nearby where I stay everytime I travel, so this place is perfect. Staffs were really kind, although they didn’t provide extra key card when I checked in, but they give one card for me before I checked out. I was out early in the morning for my job, my roommate was sleeping bcs she wasn’t really well, so she didn’t hear when I ring the door bell and called her. I asked the staff for an extra key, they gave it, so I got in. Parking was easy too, and it’s free. You just need to have a TnG card and go to the reception first for them to tap it for you, and you’re good to go whenever you wanna go out. I didn’t get the chance to have breakfast since it was included, because I was already out at 6 a.m. breakfast starts at 7 a.m, my roommate had it, she said it’s good. I’d stay here again if I’m travelling for business trip in the area!

Reviewed February 26, 2023
10.0
Exceptional
Farhan from Malaysia
Solo traveler
Deluxe King
Stayed 7 nights in April 2023

Overall pleasant, with some (minor) inconveniences. Recommended for a long stay in town.”

The staff were mostly okay but there was one Indian staff at the reception whom I felt was quite rude during our interactions. Other than that…I did ask some staff to bring in extra towels and somehow, it took a while so I had to follow up. I hate to follow up on this kind of thing, I mean it’s your job to attend to a client’s request not the other way around right, are we asking for the moon here…but overall, my stay was pleasant. The hotel has a certain kind of neo-bourgeois charm to it. I liked their breakfast service, kudos to the kitchen staff for paying attention to preparing the meals - this was my impression.

Reviewed May 04, 2023
10.0
Exceptional
Riduan from Singapore
Business traveler
Superior King
Stayed 4 nights in April 2023

Elegance in the midst.”

Simple yet stunning, which translates to simply stunning. An amazing ambience of tranquility, and freshness. Good spread of variety, sufficient to meet the expectation of individual's palate. The lounge though unpretentious, serves 02 self-serviced snacks and drink. Comfy seats to sink in while waiting for transport or upon arrival to reinvigorate briefly. Staffs are courteous, pleasant and spontaneous to meet needs. Away from the main hub, yet surrounding eateries and shops gives a nostalgic throwback to those years before. Eateries are not flashy but value for money and some are delightfully modern and chic.

Reviewed April 24, 2023
10.0
Exceptional
Nadira from Malaysia
Family with teens
Family Suite
Stayed 1 night in April 2023

reasonable price, surrounded by foods chains, spacious rooms, come with breakfast”

price was reasonable, come with breakfast, spacious rooms, clean, surrounded by food chains/markets, beautiful roof top. as the price is not that expensive, there is no pool - but we were good with it :) we enjoyed our 5d4n stay

Reviewed April 27, 2023
10.0
Exceptional
Syazwani from Singapore
Family with young children
Superior King
Stayed 1 night in March 2023

I love DE”

Second time here . Comfy bed, clean toilet. Toilet equipments seems new . No moldy spots in the toilet . Love how they take care of the room. Only there is a on/off fade sewer smell in the toilet. I did not have the smell on my previous first stay here . Sahur spread was just nice . Will definitely have my third stay in the future .

Reviewed April 02, 2023
12345
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