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9.1
Exceptional
841 reviews
841 reviews
"Big space, clean room with comfortable bed."
"Very clean hotel."
"This hotel is truly in a perfect location."
"Few blocks from the lake and right at the heart of the city with lots of options for food."
"Amazing hotel for the price, rooms was spacious and we had a large bed which was extremely comfortable."
9.5
Exceptional
Location rating score
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Aurora Premium Hotel & Spa
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Airport transfer
Bicycle rental
Shuttle service
Sauna
Spa
Free Wi-Fi in all rooms!
Check-in/out [express]
7 travelers have booked today.
Value for money | 9.0 |
Location rating | 9.5 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 21.4 km |
What time is check-in and check-out at Aurora Premium Hotel & Spa?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Aurora Premium Hotel & Spa?
Aurora Premium Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Aurora Premium Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Aurora Premium Hotel & Spa has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Aurora Premium Hotel & Spa?
Start your mornings right, with the continental and buffet breakfast options offered at Aurora Premium Hotel & Spa. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 300000 VND for adults and 100000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Aurora Premium Hotel & Spa?
Aurora Premium Hotel & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Aurora Premium Hotel & Spa?
Large events and gatherings such as weddings and private events can be hosted at Aurora Premium Hotel & Spa. Small or intimate events like honeymoons can also be accomodated.
Can business events be hosted at Aurora Premium Hotel & Spa?
Free Wi-Fi is available to help your business event or meeting a successful one.
What is the smoking policy at Aurora Premium Hotel & Spa?
Aurora Premium Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Aurora Premium Hotel & Spa?
Aurora Premium Hotel & Spa’s neighborhood is Old Quarter which includes popular restaurants such as Pho Bat Dan, Pho Gia Truyen and Essence Restaurant.
What popular shopping places are close to Aurora Premium Hotel & Spa?
Located in the Old Quarter area, Aurora Premium Hotel & Spa is close to great shopping choices like Night Market, Hong Ha Anh Silk and Vietnam Old Propaganda Posters.
What are popular attractions near Aurora Premium Hotel & Spa?
Aurora Premium Hotel & Spa’s location in the Old Quarter neighborhood makes it close to famous attractions including Old Quarter, Ancient House and Ta Hien Street.
What popular natural sightseeing spots are close to Aurora Premium Hotel & Spa?
Aurora Premium Hotel & Spa is located within Old Quarter, which makes it conveniently close to natural sights including Travel Agent Hanoi.
10
"Big space, clean room with comfortable bed."
AI
|
22 March 2023
9.6
"Very clean hotel."
William
|
21 March 2023
9.6
"This hotel is truly in a perfect location."
Daisy
|
30 March 2023
Aurora Premium Hotel & Spa
Aurora Premium Hotel & Spa is the perfect choice for travelers who want to take in the sights and sounds of Hanoi. Experience an urban escape in Hanoi with a stay at Aurora Premium Hotel & Spa, with its exceptional location right in the city center. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Aurora Premium Hotel & Spa, located merely 370 m from Old Quarter.
Aurora Premium Hotel & Spa offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Aurora Premium Hotel & Spa. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Aurora Premium Hotel & Spa provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Aurora Premium Hotel & Spa are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Aurora Premium Hotel & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Every day at Aurora Premium Hotel & Spa begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Aurora Premium Hotel & Spa caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub. At Aurora Premium Hotel & Spa you can even have groceries delivered to your room with their convenient service. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Aurora Premium Hotel & Spa offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, spa and sauna. At Aurora Premium Hotel & Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.
Around the property
Don't spend all your time inside while in Hanoi! A great museum trip can be had at Vietnam Museum of Ethnology located 5.7 km away, with local art that provides a sense of the region.
Reasons to stay here
Compared to other accommodations in Hanoi, facilities here are rated higher than 96% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.
8.7
Breakfast
5 mentions
Housekeeping
5 mentions
Food & Dining
2 mentions
Taxi
1 mention
9.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
⭐⭐⭐⭐⭐..The best Hotel in Hanoi.. ⭐⭐⭐⭐⭐”
⭐⭐⭐⭐⭐..The best Hotel in Hanoi.. ⭐⭐⭐⭐⭐ ... Delicacy Central Hotel&Spa.... So... Surprise..❤️❤️... we were Wowwwwww.. with all the special arrangement they had for us. >>>>.. Special Welcome drink >>>>.. Free upgrade Excellent room for us >>>>.. Special thanks Dessert >>>>.. Special Decorated honeymoon wording in room. Thank you so much Sophie and Delicacy Team forproviding us such am Amazing Experience...!!! The service exceeded all expectation and the Staff is the friendliest. The Room decorated in modern style and very clean. The Breakfast is Quality and Excellent... Anyone.... if you visit Hanoi or looking trip to Hanoi .... This is the best Hotel in Hanoi in town..... ... ❤️❤️❤️❤️❤️...
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Dear Mr. Teerayut, We want to express our sincerest thanks to you for this wonderful review regarding your stays at Delicacy Central Hotel & Spa with us. The Delicacy team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your kind and generous comments on the staff, food and the service will be shared with the team as a motivation for us to continue on our path for excellence and professionalism. It would be our pleasure to remain your trusty address in the future. Best regards, Kim Oanh (Ms.)
Perfect Hotel in central old quarter - Excellent service - Perfect clean rooms”
Perfect hotel, would definitely come back for my next stay ! Rooms / Lobby : Amazing! Brand new, well furnished and decorate. Delicious welcome drink when check-in. Welcome fruit in the room. Service : Perfect service, welcoming, always ready to answer your request. Staff all speak perfect English. Good advise to go around Hanoi. Breakfast : Products are of quality, large variety of choice and perfect service. Western but also asian fresh products. Breakfast is a real plus! Bar and spa : Havent tried the spa yet :( but incredible view from the skybar. Nice cocktails and area to chill and have nice city view of Hanoi. You don't need to go anywhere else to admire the view. Location: Excellent location, in the old quarter of Hanoi. Everything is accessible by 5mn walking. Excellent value in overall. All the staff make an effort to make your stay memorable. Thanks again and would definitely come back next time. A bientôt !
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Dear Ms. Duong, How wonderful to receive your feedback and to read that you enjoyed your recent stay at Delicacy Central Hotel & Spa. We are glad to know that you appreciated the hotel, room, sky bar, the services by our caring staff. The Delicacy team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Thank you for sharing this great review on Agoda, and we all look forward to your visit in the future for longer time, and give our Spa a chance to serve you. Best regards, Kim (Ms.)
Amazing hotel”
Delicacy Central is perfectly located in the Old Quarters in Hanoi. Everything is brand new because this hotel is new. The bed is sooooo soft and comfortable. The pillows and comforter are so fluffy and it feels like you're sleeping on clouds. We only stayed here one night before our cruise to Halong Bay, but the customer service we received was top notch and deserves 5 stars. All staffs were very helpful from the moment we arrived. Our room was in 702 - and I didn't realized it didn't have window but it was ok because we were out majority of the day anyways. The breakfast from the hotel was great and had variety. We enjoyed it before we got picked up for our cruise. They have a rooftop bar and the drinks are pricey compared to the alcohol you can buy at the street bars. The view from the rooftop bar though is simply amazing and worth the extra expense. If I ever go back to Hanoi, I would definitely stay here again. The customer service and the hotel is definitely 5 stars!! I will r
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Dear Ms. Junaline, How wonderful to receive your feedback and to read that you enjoyed your recent stay at Delicacy Central Hotel & Spa. We are glad to know that you appreciated the hotel, especially the services by our caring staff. It is a delight to know that you had a wonderful stay and that our hotel, its facilities, rooftop bar and the breakfast did live up to your expectations. And please rest assured that your warm words will definitely be shared with the whole team. Thank you for sharing this great review, and we all look forward to your visit in the future. Best regards, Kim (Ms.)
BEST HOTEL IN HANOI!”
Cannot recommend this hotel highly enough. The location is fantastic; right in the heart of everything and if a taxi was ever required, the staff were always more than happy to assist. On arrival, we were provided with a local map and the staff took the time to highlight key attractions and assist us to orient ourselves. The rooms were incredible with lovely comfortably beds, plush pillows, crisp clean white sheets and all brand new bathroom amenities. It was also sound proof and pitch black for sleeping which some of the other 4/5 star resorts we stayed in were not. The entire hotel was incredibly clean and beautifully presented. There is an incredible rooftop bar, a spa centre (where I had the BEST massage I had throughout my entire three weeks in Vietnam), a delicious buffet breakfast and a restaurant which blew us away because of the quality of the food. We weren't expecting the hotel restaurant to be so fantastic and regrettably only ate there for the first time on the last night
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Dear Ms. Rachel, We want to express our sincerest thanks to you for this wonderful review regarding your stays at Delicacy Central Hotel & Spa with us. The Delicacy team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your kind and generous comments on the staff, food, room, spa and the service will be shared with the team as a motivation for us to continue on our path for excellence and professionalism. It would be our pleasure to remain your trusty address in the future.
good value”
I enjoyed this hotel - I found the staff very helpful in arranging uber-like rides to my destinations. The local taxis prey on tourists thus you need assistance in booking rides. This hotel is top of the line. The breakfast is more of a lunch buffet with several dishes cooked to order - excellent in selection. I only ate twice once at breakfast and then late dinner. The roof top bar is wonderfully comfortable with terrific views of city and the lake. My room was decent size for me and always cleaned and ready. The staff at all levels is exceptionally talented and ready to help.Five minute walk to the lake with lots of neat shops nearby, including a wonderful french bakery up the street (50yards). You cannot go wrong booking this hotel.
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Dear Mr. William, How wonderful to receive your feedback and to read that you enjoyed your recent stay at Delicacy Central Hotel & Spa. We are glad to know that you appreciated the hotel, especially the services by our caring staff. Thank you for noticing the helpfulness of our staff, and please rest assured that your warm words will definitely be shared with the whole team. Thank you for sharing this great review, and we all look forward to your visit in the future. Best regards, Kim (Ms.)
Exceptional”
My husband and I spent 4 nights at Delicacy Hotel and Spa. Our room was very comfortable and modern, the breakfast was delicious and the rooftop bar was a great place to unwind after a long and hot day sightseeing. The staff were so friendly and made us feel so special each time we left our room. Returning to our hotel each afternoon was like returning to friends who were genuinely interested in our days events. The hotel is perfectly situated in Old Quarter right near Hoam Kiem Lake, great shopping and hundreds of great restaurants and coffee shops. This hotel is a must for anyone needing accommodation in Hanoi!
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Dear Ms. Jenny, Thank you for your kind review about your recent stay at Delicacy Central Hotel & Spa. It is a delight to receive your great compliments on our central location, rooms, decoration, food and service by our colleagues and staff. Your warm words will definitely be shared with the whole team as an encouragement for a job well done. We hope we will have the pleasure to host you at our hotel when travels bring you back here. Best regards, Kim Oanh (Ms.)
Best Hotel in Hanoi”
So good that you would have thought you've entered a 5 star hotel! Ms Linh and Ms. Sophia are stars of the hotel. They are very attentive and they do everything possible to make your stay / activities go according to your plan. Bought tickets to the water puppet show on our behalf, make last min (1 hour before showtime) changes, pack breakfast for us to have it while on the airport, clean room, good location, assist to send our items to HCM... and the list just goes on..It was a perfect stay for us!
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Dear Mr. Jaron, How wonderful to read such a kind review from you regarding your recent stay at Delicacy Central Hotel & Spa. The Delicacy team genuinely loves to deliver the best services for customers, and it is a pleasure to hear that you was satisfied with our facilities and the way our staff taking care of you, especially Linh and Sophia. Thank you for sharing your thoughts with us, and we all look forwards to your return in the near future. Best regards, Kim (Ms.)
Best Hotel in Hanoi”
So good that you would have thought you've entered a 5 star hotel! Ms Linh and Ms. Sophia are stars of the hotel. They are very attentive and they do everything possible to make your stay / activities go according to your plan. Bought tickets to the water puppet show on our behalf, make last min (1 hour before showtime) changes, pack breakfast for us to have it while on the airport, clean room, good location, assist to send our items to HCM... and the list just goes on..It was a perfect stay for us!
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Dear Mr. Jaron, How wonderful to read such a kind review from you regarding your recent stay at Delicacy Central Hotel & Spa. The Delicacy team genuinely loves to deliver the best services for customers, and it is a pleasure to hear that you was satisfied with our facilities and the way our staff taking care of you, especially Linh and Sophia. Thank you for sharing your thoughts with us, and we all look forwards to your return in the near future. Best regards, Kim (Ms.)
Lovely boutique hotel with impeccable 5* hospitality ”
Centrally located hotel minutes' walk to popular food, shopping and massage parlor options. From front-desk to service crew at the restaurant and rooftop bar, Delicacy's staff were extremely helpful and friendly. Room was spacious, sparkling clean and well equipped with all the necessities you might need. Also enjoyed a wide and quality breakfast selection with a view (restaurant is located on the 11th floor). Rooftop bar on the 12th floor was a bonus! Enjoy good music, drinks and finger food with panoramic views of Hanoi city after a long day out. Thoroughly enjoyed our stay and would definitely recommend to anyone visiting Hanoi.
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Dear Ms. Yi Lin, How wonderful to receive your feedback and to read that you enjoyed your recent stay at Delicacy Central Hotel & Spa. We are glad to know that you appreciated the central location, room, breakfast, rooftop bar especially the services by our caring staff. Please rest assured that your warm words will definitely be shared with the whole team. Thank you for sharing this great review, and we all look forward to your visit in the future. Best regards, Kim (Ms.)
CP值非常高!highly recommend! ”
This hotel is a very beautiful hotel! Its location is good which near the attractions. All the facilities are clean and new. The staff are very nice and they greet to us and chat with us everyday! They are very kind, helpful and cheerful! This hotel provides welcoming drink and fruits which was great! We enjoyed the spa which was relaxing! The breakfast there are good as well. We stayed there 5 nights and we are truly recommend this hotel to all of you!
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Dear Ms. Sau Chu, We would like to express our sincere thanks to you for sharing your warm words regarding your experience with us at Delicacy Central Hotel & Spa. It is a delight to know that our hotel with its location, facilities, food, spa and the attentiveness in the details of our services met your expectations and made your stay memorable. Your compliments will be forwarded to the team to serve as an encouragement for the job well done. The Delicacy team all looks forward to your return when we will strive to make your stay more enjoyable. Best regards, Kim (Ms.)
Staff are AMAZING ”
The hotel is located in the heart of the old quarter. The staff are amazing and the senior members have customer service nailed and hopefully the younger / new staff are learning from them because without doubt this hotel will once established and gain the reputation it deserves it will stand or fall on its customer service delivery. Rooms were clean, beds were very comfortable & bed linen felt fresh & new. Breakfast from the restaurant was good, not great but for the hotel price was good value. Excellent hotel
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Dear Mr. Darren, We want to express our sincerest thanks to you for this wonderful review regarding your stays at Delicacy Central Hotel & Spa with us. The Delicacy team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your kind and generous comments on the staff, food and the service will be shared with the team as a motivation for us to continue on our path for excellence and professionalism. It would be our pleasure to remain your trusty address in the future. Best regards, Kim Oanh (Ms.)
Excellent hotel in the old quarter, near Hoan Kiem Lake and great activities around.”
I had a great trip to Hanoi at Delicacy Central hotel. The room is so nice arrangement with a street view from the window and convenient desk for me to work. The restaurant for breakfast on the 11th floor is a nice place with very good food and great service. The Sky Bar on the 12th floor will be a relaxing place and a good choice for you to close a busy day with a great cocktail. The best in this hotel is their great staff with kind and attentive hospitality from the Reception area, Restaurant, and the bar, that made us feeling happiness when staying here. I'd love this hotel. Absolutely will come back on my next business trip in Hanoi.
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Dear Ms. Thuy, We would like to express our sincere thanks to you for sharing your warm words regarding your experience with us at Delicacy Central Hotel & Spa. It is a delight to know that our hotel with its facilities, food, drink and the attentiveness in the details of our services met your expectations and made your stay memorable. Your compliments will be forwarded to the team, especially , to serve as an encouragement for the job well done. The Delicacy team all looks forward to your return when we will strive to make your stay more enjoyable. Best regards, Kim (Ms.)
Had a fabulous time ”
I stayed at this lovely hotel for five nights. The room was clean, well-decorated and lovely. I also enjoyed breakfast on the 11th floor, where you can see the beautiful view of the old quarter. And the servers are friendly, kind and caring. All the staff members at the hotel gave me kind, friendly, professional and hardworking impressions. I especially thank you to Sophia who supported and cared about me a lot during my stay. Hope to come back to this hotel soon.
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Dear Ms. Mami, It was our pleasure to host you when you were in Hanoi and to receive such a wonderful review from you. We are proud to know that our staff and colleagues were helpful and made you feel comfortable at our hotel, and that you have appreciated our central location, facilities, decoration and customer services. Your compliments will be shared with the whole team to serve as an encouragement for the future improvement and complement. Thank you for sharing your thought with us, and we all look forward to hosting you at our hotel soon. Best regards, Kim Oanh (Ms.)
Exceptional”
One of the best hotel i've been to. Sophia and the rest of the hotel staff are very accommodating and helpful in every way possible. The breakfast was superb. Room was great and clean. The hotel location was perfect, close to everything but not so chaotic and noisy when you go out. I would highly recommend this hotel to everyone wanting to visit Hanoi:)
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Dear Ms. Sor, It is our delight to hear such a nice review from you about your experience with Delicacy Central Hotel & Spa. Our colleagues will be so happy and encouraged by your remarks especially Sophia. We are also glad to know that you enjoyed our central location and service. Thank you for sharing your feedback with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Best regards, Kim Oanh (Ms.)
Favorite hotel in Vietnam”
During my two week vacation in Vietnam, I stayed at the Delicacy Central on THREE separate occasions! That should tell you how awesome I think this hotel is. The rooms are comfy, the breakfast was delicious and possibly my favorite during my trip, the rooftop bar had fantastic drinks and an incredible view, and the hotel staff were all so warm and friendly. Sofia and Linh were so hospitable and made our stay in Hanoi so special. In fact, they even helped us arrange transportation, hotels in other cities, and a cruise in Halong Bay! They truly went above and beyond and we couldn’t be more grateful!
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Dear Ms. Brittany, It is our pleasure to receive your generous feedback regarding your recent stay with us at Delicacy Central Hotel & Spa. We are so happy to hear that our rooms, rooftop bar and breakfast fulfilled your expectations. Your positive comments on the helpfulness of our staff will be shared with the team, especially Sofia and Linh, to boost their confidence in doing excellent services. Thank you for sharing your thoughts with us and we all look forward to welcoming you back in the near future. Best regards, Kim (Ms.)
Great service and clean room”
Staff from receptionist and bellboy to cleaner and massagist are very helpful and friendly. Although it’s not the fanciest hotel lobby you’ll find in the area, the room is great for its value. Restaurant on 11/F has great view. Receptionist is very observant, not only she helped me make reservation at testing center for my travel, she also helped me call grab. Highly recommended!
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Dear valued guest, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.
Great place to stay”
Got this room at a great deal. The hotel connected me with one of the staff to help with any queries about travelling Hanoi/Vietnam. She was extremely helpful with booking transport between towns and also recommended a great coffee spot near the hotel! Room-wise, really great. Clean sheets, basic toiletries provided, aircon works great, lots of hangers provided for your clothes. Just note that mineral water in the minibar is chargeable, different from the free distilled water that they put by your beds. Water heater works great and water pressure is good as well.
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Dear valued guest, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.
Best value.. ”
I spent about 8 days in Hanoi and went to 4 different hotels luckily my last three nights I found this place it is definitely the biggest bang for your dollar. It is new and clean and the staffs speaks great English. Also try their spa it is quite good and they serve a kick-ass Long Island Iced Tea at the roof top bar. Definitely worth the extra money to stay at the room with a balcony.
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Dear Mr. David, We want to express our sincerest thanks to you for this wonderful review regarding your stays at Delicacy Central Hotel & Spa with us. The Delicacy team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your kind and generous comments on the staff, food and the service will be shared with the team as a motivation for us to continue on our path for excellence and professionalism. It would be our pleasure to remain your trusty address in the future. Best regards, Kim Oanh (Ms.)
Great Hospitality”
We got out from our Grab (Uber) and immediately the team welcomed us at the door and brought us into the reception area - not just the bellguys but also hospitality hosts like Ms Linh who took care of our needs from the time we did our registration (took our passports while we sat down and enjoyed our welcome drinks while they did the admin, then accompanied us to our rooms and ensured everything was fine before she left). Even at breakfast, the host Ms Iris would chat with us and asked if all was ok. This kind of attention we get should be gotten only at 6 star hotels but this was what my family and I enjoyed at this place. Rooms were very modern and comfortable with 2 types of pillows for you to choose from! The location itself is within most conveniences and shops at the old quarters so you don't feel isolated. All in all a great experience, and if we were to return to Hanoi there is no doubt we will come back to this same place
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Dear Mr. Eng, Thank you for your kind review about your recent stay at Delicacy Central Hotel & Spa. The Delicacy team genuinely loves to try our best to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your kind and generous comments on our central location, the staff and service will be shared with the team especially Linh and Iris as a motivation for us to continue on our path for excellence and professionalism. We hope we will have the pleasure to host you at our hotel when travels bring you back here. Best regards, Kim (Ms.)
Staffs are very hardworking to provide excellent customer service. ”
The staffs specifically Ms. Linh & Wendy provided us a very profesional service from the moment we enterred the hotel , lugage handling , breakfasts, special & transportation arrangement. I saw Ms. Wendy is extremely hardworking serving us & guest a breakfast at the restaurant in the morning session & also serving guest check in/out in the afternoon till evening at the reception profesionally during my 3 nights stayed. (Seldom met such a hardworking hotel staff) The room is very clean and quiet with full set facilities. All my special request are fulfilled & Ms. Linh upgraded us to a Deluxe room. Foods are delicious especially chicken noodles (Pho Ga). Location also fantastic as it is in the center of old quarter walking street & Heon khiam lake. We just needs 15min slow walk to the nearby foodies. I will definitely stays with Delicacy again on my next visit. Thanks Linh & Wendy for given us a memorable trip & we like your decoration on the bed stated *welcome home* 🤗
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Dear Mr. Benjamin, We would like to express our sincere thanks to you for sharing your warm words regarding your experience with us at Delicacy Central Hotel & Spa. It is a delight to know that our hotel with its location, room, facilities, food and the attentiveness in the details of our services met your expectations and made your stay memorable. Your compliments will be forwarded to the team, especially Linh and Wendy , to serve as an encouragement for the job well done. The Delicacy team all looks forward to your return when we will strive to make your stay more enjoyable. Best regards, Kim (Ms.)