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DoubleTree by Hilton Hotel Jakarta - Diponegoro
DoubleTree by Hilton Hotel Jakarta - Diponegoro
DoubleTree by Hilton Hotel Jakarta - Diponegoro
DoubleTree by Hilton Hotel Jakarta - Diponegoro
DoubleTree by Hilton Hotel Jakarta - Diponegoro
DoubleTree by Hilton Hotel Jakarta - Diponegoro
DoubleTree by Hilton Hotel Jakarta - Diponegoro

Removed from saved list

8.9

Excellent

2,096 reviews

2,096 reviews

Housekeeping94
Breakfast69
Swimming Pool65
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Grand Indonesia Mall 2.5 km
Gambir Train Station Building 2.8 km
National Monument (MONAS) 3.1 km
National Museum 3.4 km
Jakarta Cathedral 3.5 km
Museum Bank Indonesia 7.7 km
Jakarta Old Town 7.9 km
Ancol Dreamland 8.5 km
Istiqlal Mosque 12.4 km
Beautiful Indonesia in Miniature Park 15.4 km
Nearby landmarks
Klinik Gulardi Centre 160 m
Stasiun Cikini Railway Station 210 m
RSCM Unit Pelayanan Mata 220 m
Puskesmas Kecamatan Menteng 230 m
Parkir RSCM Kencana 260 m
RSCM Kencana 310 m
Surabaya Street Flea Market 340 m
Parkir RSCM 350 m
Flea Market at Jalan Surabaya 360 m
Kimia Farma 5 360 m

DoubleTree by Hilton Hotel Jakarta - Diponegoro

Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Menteng, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

190 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

12 travelers have booked today.

Value for money8.7
Distance to city center5 km
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.8 km

Rooms available at DoubleTree by Hilton Hotel Jakarta - Diponegoro

Excellent
Room comfort & quality

8.7

King Deluxe Suite
...
  • Room size: 74 m²/797 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 61 m²/657 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King Executive Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 single bed
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Penthouse Suite
...
  • Room size: 170 m²/1830 ft²
  • Balcony/terrace
  • 1 king bed
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King Superior Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
King Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel Jakarta - Diponegoro?

DoubleTree by Hilton Hotel Jakarta - Diponegoro is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 620000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, DoubleTree by Hilton Hotel Jakarta - Diponegoro has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Wake up to a great buffet breakfast at DoubleTree by Hilton Hotel Jakarta - Diponegoro. There's an additional charge of 251680 IDR for adults and 125840 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

DoubleTree by Hilton Hotel Jakarta - Diponegoro features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at DoubleTree by Hilton Hotel Jakarta - Diponegoro. In-house catering service is offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

On-site venues and convenient event services make DoubleTree by Hilton Hotel Jakarta - Diponegoro an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at DoubleTree by Hilton Hotel Jakarta - Diponegoro?

DoubleTree by Hilton Hotel Jakarta - Diponegoro does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Jakarta - Diponegoro

  • 8.4

    Excellent
    Breakfast

    "Its still very good and the breakfast buffet the best it can get."

    Annette

    |

    19 October 2022

  • 10

    Exceptional

    "Good place to stay"

    Kartika

    |

    18 October 2022

  • 10

    Exceptional
    Location

    "Location is good and the lobby is big."

    Dodo

    |

    11 October 2022

Overall rating:

8.9

Excellent
2,096 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.6
Read all reviews >
What travelers say they love:
It was great stay there, with a good facilities.
Madina from Indonesia
Family with young children
More about DoubleTree by Hilton Hotel Jakarta - Diponegoro

More about DoubleTree by Hilton Hotel Jakarta - Diponegoro

DoubleTree by Hilton Hotel Jakarta - Diponegoro

Get the most out of your trip in Jakarta when you stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine Jakarta that most travelers never see, with a stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro -- located only 3.0 km from National Monument (MONAS).
At DoubleTree by Hilton Hotel Jakarta - Diponegoro, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at DoubleTree by Hilton Hotel Jakarta - Diponegoro thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at DoubleTree by Hilton Hotel Jakarta - Diponegoro are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Rooms at DoubleTree by Hilton Hotel Jakarta - Diponegoro come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. DoubleTree by Hilton Hotel Jakarta - Diponegoro also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at DoubleTree by Hilton Hotel Jakarta - Diponegoro begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. DoubleTree by Hilton Hotel Jakarta - Diponegoro is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, DoubleTree by Hilton Hotel Jakarta - Diponegoro goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room, where you can meet other guests.


Around the property

Don't miss out on all that Jakarta has to offer during your stay at DoubleTree by Hilton Hotel Jakarta - Diponegoro. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 2.5 km away.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

64 mentions

Breakfast

54 mentions

Housekeeping

26 mentions

Food & Dining

23 mentions

Languages spoken

  • English
  • Arabic
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Full English/Irish
  • Buffet
Restaurants on site

Sea Grain Restaurant & Bar

  • Cuisine: Italian, Mediterranean, Pizza
  • Menu: Buffet, A-la-carte
Location
Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310
Excellent
Location

8.6

Airports

  • Halim Perdanakusuma International Airport (HLP)
    8.8 km 36 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.4 km 53 min drive

Public transportation

  • Stasiun Cikini Railway Station
    210 m 9 min drive
  • Manggarai Railway Station
    1.5 km 13 min drive

Hospital or clinic

  • Klinik Gulardi Centre
    160 m

Shopping

  • Grand Indonesia Mall
    2.5 km

Convenience store

  • Indomaret
    1.5 km

Cash withdrawal

  • ATM
    140 m 1 min walk
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    2.5 km
  • Gambir Train Station Building
    2.8 km
  • National Monument (MONAS)
    3.1 km
  • National Museum
    3.4 km
  • Jakarta Cathedral
    3.5 km
  • Museum Bank Indonesia
    7.7 km
  • Jakarta Old Town
    7.9 km
  • Ancol Dreamland
    8.5 km
  • Istiqlal Mosque
    12.4 km
  • Beautiful Indonesia in Miniature Park
    15.4 km

Nearby landmarks

  • Klinik Gulardi Centre
    160 m
  • Stasiun Cikini Railway Station
    210 m
  • RSCM Unit Pelayanan Mata
    220 m
  • Puskesmas Kecamatan Menteng
    230 m
  • Parkir RSCM Kencana
    260 m
  • RSCM Kencana
    310 m
  • Surabaya Street Flea Market
    340 m
  • Parkir RSCM
    350 m
  • Flea Market at Jalan Surabaya
    360 m
  • Kimia Farma 5
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept any foreign currencies. Guests are required to pay in local IDR currency.
  • Children under 6 years old will receive breakfast free of charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00

Getting around

  • Airport transfer fee620000 IDR
  • Distance from city center5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)251680 IDR
  • Daily Internet/Wi-Fi fee250000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 250
  • Year property opened2014
Property announcements

Bathtub is not available in executive room type.

Wi-Fi/Internet access is available at the property with no additional charge only for room type Executive and Suite Room. Additional charge IDR 150,000/24 hours is applied for other room types.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

The Sea Grain Restaurant & Bar is currently closed.

Reviews of DoubleTree by Hilton Hotel Jakarta - Diponegoro from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.1
Location8.6
Room comfort and quality8.7
Service9.1
Value for money8.7
High score for Jakarta
Rating
9+ Exceptional (531)
8-9 Excellent (158)
7-8 Very Good (161)
6-7 Good (42)
<6 Below Expectation (56)
Time of the year
Mar - May (222)
Jun - Aug (192)
Sep - Nov (261)
Dec - Feb (273)
All guests (2,096)
All room types
All languages

Show reviews that mention 

Showing 948 verified guest comments
12345
10.0
Exceptional
Foni from Indonesia
Family with young children
King Accessible Guest Room
Stayed 1 night in January 2021

SUPERB”

This is our second staycation during the pandemic. The hotel was clean, neat & staff were great n helpful. We were welcomed by free yummy choco cookies that all my kids love it. We stayed in interconnecting rooms. We hv 2 teenagers & 1 kid. Everything went perfectly! The pool is big. It has kiddie pool right in the back nex to kids club. We hv to book the pool beforehand. Rooms were sealed as a confirmation that rooms were sterilized/disinfected. Which brought us more confident to stay there in the pandemic era like this. Dine-in/room services were perfect! Love the food. On checkout day, my youngest kid wanted to hv the welcome cookies 😅 and the front desk staff gave it straight away to him....super nice indeed! It was memorable & we definitely highly recommend this hotel..!!

Reviewed January 27, 2021

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Dear Foni, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback on the hotel. It is a pleasure to be your preferred hotel in Jakarta and we are delighted to hear that your stay with us exceeded your expectation. Equally pleasing to know that you enjoyed our services, facilities and, of course, our signature DoubleTree Chocolate Chip Cookies. We are truly heartened by your generous praise and we look forward to the time we will be able to welcome you back in the near future! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded April 21, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Fitria from Indonesia
Group
King Guest Room
Stayed 1 night in April 2021

Good services and facilities ”

It was a pleasant stay. They took care the cleanliness. Check-in was kinda easy but we have to wait for our room to be ready though we came at 5.30 PM, but they gave us complimentary by allowing us to check out at 3 PM, so it’s a win-win. The room was okay in a standard size of room. But the amenities are complete. The breakfast was great and has variants kind of food. Love all the foods taste served. The hospitality was also great. All the staffs are kind and polite. And it was my birthday, the staffs gave me a surprise birthday cake. It’s small gesture but the thoughtfulness is totally appreciated. Overall nice stay. Totally recommended and definitely will stay again if there’s any opportunity.

Reviewed April 12, 2021

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Dear Fitria, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you very much for sharing your feedback. We are very happy to learn that you had a wonderful stay with us, we hope you enjoyed your birthday cake! Thank you for mentioning these great experiences and we will share this with all the team members who participated to the success of your stay. We look forward to welcoming you back to our hotel! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded May 20, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Dhamar from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in December 2021

A hotel meant for staycation”

I had a high expectations during my stay, and this hotel exceed it excellently! Starting from a breezy check in, where they gave me welcome cookies, a huge pool meant for leisure, a good selection of breakfast menu and great ambience of the restaurant, the top notch facility of the gym and the staff. What I want to emphasise was in the room they had a HDMI connector embedded in the working desk! Thus you can easily connect to your device (mi stick) to TV and you'll get to watch Netflix!. Me and my fam, which of course has a different movies to watch, don't have to fight over the remote. I really like this, they also have usb connection for the same purpose. The bedside alarm could be conveniently connected to iPhone. One other nice touch is the lighting system. We can manage all the ceiling lights to turn off, but automatically it will lit the lighting under the bed, so you won't trip yourself silly when you want to go the toilet in the middle of the night. Although the hotel applied a capacity restriction, I did not experience any trouble using the pool facility nor the breakfast despite that the hotel was fully booked. Overall me and my fam really liked it here, we literally n the hotel for days

Reviewed December 22, 2021

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Dear Dhamar, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Kelli from Indonesia
Business traveler
King Guest Room
Stayed 1 night in January 2022

Clean, comfortable and equipped for the business traveler ”

I had an excellent stay at the Doubletree Hilton while on business in Jakarta. Excellent professional service from the moment you walk you in the door. Room was comfortable, clean and well-designed and had all the amenities I needed as a business traveler. Was thrilled to find the new outdoor Crossfit gym equipment available above the pool area, which really added value to my stay. Far and above one of the best business stays I've had in Jakarta in the last ten years.

Reviewed January 21, 2022

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Dear Kelli, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
foppa from Indonesia
Family with teens
Twin Guest Room
Stayed 1 night in December 2021

dont let this go big”

cause we dont want this place over crowded :) i think this is most comfy place for weekend getaway or staycation. clean nice rooms (slept like baby), very large pool (circling), and complete breakfast. the staffs are very helpful, i left some clothes after checkout and they still keep it (sorry to miss the name of cleaners that day, would like to gratitude them). the minus is that sometime the sound could still reach between rooms/hall, but still minor. thank you double tree, ssttt.. pls keep this to yourself *wink

Reviewed December 12, 2021

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Dear foppa, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Ronaldo from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in October 2021

Good hotel for relaxing with family in the middle of the city”

I booked for 2 nights here. The room was spacious and clean. The checkin time also fast. Food quality was good. Pool was great, big enough and deep enough. One minor improvement for me is the breakfast time and free of charge for children below 7 years old, because for children that age, they only eat small portion, but charged for 50%, and our eating time limited to 35 minutes. How can a child eat that fast? Please adjust the policy for this. Thanks.

Reviewed October 31, 2021

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Dear Ronaldo, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment, please rest assured that this will be shared to the department concerned for the necessary improvement and we will make sure to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 03, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Yuko from Indonesia
Family with young children
King Accessible Guest Room
Stayed 1 night in December 2021

Great choice for Family hotel ”

We had pleasant stay dan feeling safe during the covid time. The hotel has options for in dine room breakfast and was very satisfying. The cleanliness also satisfied me. Especially I’m with baby and toddler. The healthy protocol was good, since our entrance till we checked out. And we are healthy and safe. The pool is the best part. Very recommended for family stay

Reviewed July 10, 2022

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Dear Yuko, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta. We are delighted to learn that you enjoyed our hotel and loved our lagoon swimming pool as much as we do. Equally pleasing is to know that our level of cleanliness met your expectation. We look forward to welcoming you back in the near future! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded July 28, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Dendy from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in November 2020

Best value for money”

I stayed with family in 2 rooms during this pandemic. The rooms are clean, disinfected and sealed. We were really happy, this hotel is perfect. We give the following scores: Buffet breakfast is 10 out 10. Swimming pool is 10 out of 10. Room cleanliness is 10 out of 10. Hotel location is 10 out of 10. And we wish to come back, insyaaa Allah.

Reviewed November 09, 2020

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Dear Dendy, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We are delighted that you enjoyed our hotel very much, and are grateful that you have shared your thoughts as such. Such a pleasure to learn that your recent stay with us exceeded your expectation. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded December 15, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Alexander from Indonesia
Couple
King Guest Room
Stayed 1 night in April 2019

Need service improvement”

Check in experience was perfect, settlement of bill was a bit confusing because hotel thought that bill will be settle by them but actually already done by agoda.com non smoking room but there was an obvious smell of cigarettes, housekeeping spray the room and later on a manager called ask how we’re doinv and at the end of our stay they send complimentary cookies, well appreciated!! Room temperature tend to be very warm regardless the aircon is already max Breakfast was chaotic, line up was not well organized and everybody was at the door because otherwise they cannot hear their room number being called up. Pool loungers are always full in the morning and cabanas minimum charge of 500k was not previously informed by pool attendants.

Reviewed April 19, 2019

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Dear Alexander, Warmest greetings from DoubleTree by Hilton Jakarta-Diponegoro Thank you for choosing DoubleTree by Hilton Jakarta Diponegoro as the hotel of choice for your recent stay and we appreciate the feedback on the hotel. We are disappointed to hear you did not taste our warm & caring service on your recent trip with us. Please accept our apologies for the poor service and rest assured your concerns will be addressed to respective Department to focus on training to improve our service standards for all guests and your feedback helps us with this. We appreciate the support and we hope we will have the opportunity to welcome you back to DoubleTree by Hilton Jakarta-Diponegoro soon! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
ONG from Malaysia
Couple
King Guest Room
Stayed 1 night in September 2021

Fun & Relax staycation”

It was a pleasant stay with warm staff, nice and clean room with comfortable bed. Swimming pool is the main attractive point for this hotel. We tried the mocktails, dinner and breakfast but have to say it was a big disappointment to us. Need big improve on their food and beverage. Other than this, the long waiting lift and water sound in the room is a small regret to me.

Reviewed September 12, 2021

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10.0
Exceptional
Keneth from Indonesia
Family with young children
Twin Guest Room
Stayed 2 nights in November 2020

We'll be Back! 🙂”

I stay for Birthday Staycation with my children 06 - 08 November 2020 at room 812 (Swimmingpool View), here my review during stay ? Location: ☆☆☆☆☆ Hotel ambiance: ☆☆☆☆☆ Parking Space: ☆☆☆☆☆ Front Office: ☆☆☆☆☆ Room Cleanliness: ☆☆☆☆☆ Restaurant /Breakfast: ☆☆☆☆ Fitness Center: ☆☆☆☆ Swimmingpool: ☆☆☆☆☆ Room Price: $$$ Highly recommended hotel for staycation for family with young children like me, nice balinese tropical Swimmingpool design, good meal, good price, strategic location You can go to cinema, indomart/alfamart, train station, foodcourt etc just bywalk Will be back for sure. Cheers, Ken Tanone

Reviewed November 09, 2020

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Dear Keneth, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We are delighted that you enjoy our hotel very much, and are grateful that you have shared your thoughts as such. Such a pleasure to learn that your recent stay with us exceeded your expectation. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - a sanctuary in the middle of the city! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded December 15, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
9.6
Exceptional
Vanessa from Indonesia
Family with teens
Twin Deluxe Room
Stayed 1 night in October 2020

Best staycation so far in this pandemic”

I live around an hour from Jakarta and was looking for a staycation spot after going to the malls (12mins car ride to Plaza Indonesia/Grand Indonesia). One of the things that I have enjoyed the most from this one-night only staycation is the social distancing measures and cleanliness the hotel provides. Before we enter our room, we notice a label sticked to the door that ensures that no one has entered the room after they have disinfected the room thoroughly. The pillows & duvets of the twin beds we slept on was amazing (I just love swan feather-filled beds), the extra pillow already provided in the room is much appreciated since Indonesians like me typically use bolsters and this extra pillow acted as one. The swimming pool is fabulous, it is a large loop and swimming around it is much fun. For the breakfast, I highly suggest you try the almond croissant which is their specialty and they are not wrong; it's very good and comforting! Lastly, we left with ease because the checkout was fast and NOT troublesome. Will definitely stay here again!

Reviewed October 26, 2020

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Dear Vanessa, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We are delighted that you enjoyed our hotel very much, and are grateful that you have shared your thoughts as such. Such a pleasure to learn that your recent stay with us exceeded your expectation. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - a sanctuary in the middle of the city! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded December 15, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Anita from Indonesia
Solo traveler
Twin Guest Room
Stayed 1 night in April 2021

One of my favourites!”

I was impressed by the hospitality of each employee. Felt truly welcomed. Room was comfy, food was great. The hotel is very clean. I had such a wonderful stay while I was in Double Tree. Would def return when I need some time off. Thank you, Double Tree and Team.

Reviewed May 22, 2021

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Dear Anita, Thank you for choosing DoubleTree by Hilton Jakarta-Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is very nice to hear that you had a wonderful stay! We are grateful for your positive comments regarding our room, foods and service, and will share this with the team. This will help us to stay focus on our promise: “to provide special comforts and acts of kindness that make the traveler feel human again”. We look forward to welcoming you again in the near future! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded May 24, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Elsie from Indonesia
Family with young children
King Guest Room
Stayed 4 nights in May 2022

Excellent service”

I always enjoyed my time in this hotel. They have such an excellent service, superb breakfast, and helpful staff. We were pampered with so many special menus during our breakfast time (thank you to Pak Wahyu and Head Chef, Joko), starting from ensuring the availability of chawanmushi for the breakfast buffet, served us with satays and croissants (that were not in the breakfast buffet at that time). Overall excellent experience (as always)

Reviewed May 11, 2022

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Dear Elsie, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay! We truly appreciate you taking the time to share your feedback with us. At DoubleTree, we believe that every little thing we do adds up to Creating A Rewarding Experience (CARE) for our guests. We are delighted that you enjoyed our real, warm and caring service and will surely share your kind comments to the Team for motivation to keep improving in the future. We hope to welcome you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded May 11, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
taniya from Indonesia
Solo traveler
King Accessible Guest Room
Stayed 1 night in November 2020

BEST HOTEL!!!”

one of the best hotel in the heart of jakarta i can say this is the cheapest 5star hotel in jakarta with a great facilities and services. their service is beyond imagination 100% would recommend this hotel to everyone! they even upgrade my hotel room and their welcome cookies are so goddamn good. u need to stay here for staycation or traveling

Reviewed November 27, 2020

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Dear taniya, Thank you for choosing DoubleTree by Hilton Jakarta-Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is a pleasure to know that your staying experience with us exceeded your expectation! We are very delighted that you enjoyed our services, facilities and, of course, our signature DoubleTree Chocolate Chip Cookies. Thank you for your kind recommendation and we look forward to welcoming you again in the near future. Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded April 21, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Rosida from Indonesia
Group
King Deluxe Room
Stayed 1 night in April 2021

Exceptional”

The room was so clean. Very glad that they have an option to choose preferred time to visit the pool and have a breakfast. I picked 6AM to visit the pool and the pool was clean. Breakfast was great. I really love Hilton’s hospitality

Reviewed April 21, 2021

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Dear Rosida, Thank you for choosing DoubleTree by Hilton Jakarta-Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. We are very glad to hear that your stay was satisfactory and that you enjoyed the level of cleanliness in the hotel. Rest assured that the new swimming pool and breakfast regulation is one of our commitment to ensure our guest’s travel safety on this current situation. We hope to be able to welcome you back with even better hospitality in the near future! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded April 21, 2021
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Michael from Indonesia
Family with young children
Twin Deluxe Room
Stayed 1 night in April 2022

Nice hotel for staycation in Jakarta”

Location in the city near metropolitan XXI, Big swimming pool with kids club as well, Breakfast complete and serve nicely. I like the pastry during breakfast. Welcoming guest also very friendly. Room very comfortable. will come back again some day...

Reviewed May 09, 2022

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Dear Michael, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our rooms, facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded May 11, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Sylvia from Indonesia
Family with young children
King Guest Room
Stayed 1 night in October 2019

The best hotel in Jakarta”

We went there to celebrate my anniversary. The hotel staffs were very nice& friendly. They even prepared the towel decoration & anniversary cake in our room for us. The swimming pool was so big &nice, we loved it. The breakfast was so delicious &had so many variant menu. The welcome cookies was also very delicious.

Reviewed October 27, 2019

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Dear Sylvia, Warmest greetings from DoubleTree by Hilton Jakarta-Diponegoro Thank you for reviewing your recent stay at the DoubleTree by Hilton Jakarta-Diponegoro. We value your feedback as it helps us to focus on what is important to our guests. Your positive feedback on our service, team and facilities is much appreciated! And we will use this feedback to share with the Team, in order for us to improve on our services. Looking forward to welcome you back to DoubleTree Jakarta. Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded January 25, 2020
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
karisma from Indonesia
Family with young children
King Bed Fitness Room
Stayed 2 nights in January 2022

Very good hotel”

This is the 2nd time we staycation in here. And we satisfied with the service, the staff is very helpful, the hotel is clean, the food ok. Our kids were very happy, and surely we will be back again.

Reviewed January 20, 2022

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Dear karisma, Thank you for choosing DoubleTree by Hilton Jakarta - Diponegoro as the hotel of choice for your recent stay and we appreciate your feedback on the hotel. It is such a pleasure to be your preferred hotel in Jakarta! We are very humbled by your compliments on our facilities and service. We will share this to all the team members who made your stay comfortable as we are sure this will be a motivation for improvement and to provide you with an even better stay in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta! Best regards, DoubleTree by Hilton Jakarta - Diponegoro

Responded August 02, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
10.0
Exceptional
Elvira from Indonesia
Family with young children
King Guest Room
Stayed 2 nights in April 2022

GREAT STAFF, FOOD & ROOM!!”

The staff was very great & friendly! Breakfast was great! Room was spacious & very clean, I especially loved the storage. Loved it there!

Reviewed April 04, 2022

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Dear Elvira, Greetings from DoubleTree by Hilton Jakarta-Diponegoro and thank you for taking the time to share your feedback with us. It is such a pleasure to be your preferred hotel in Jakarta! Your kind comment is very much appreciated, we will share this to the Team as motivation for more improvement and to provide you with an even better guest experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta: a sanctuary in the heart of the city! Best regards, DoubleTree by Hilton Jakarta-Diponegoro

Responded April 11, 2022
DoubleTree by Hilton Hotel Jakarta - Diponegoro
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