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Swimming pool [outdoor], DoubleTree by Hilton Hotel Melaka in Malacca
Twin Guest Room High Floor - Guestroom, DoubleTree by Hilton Hotel Melaka in Malacca
a large clock tower towering over the city of london, DoubleTree by Hilton Hotel Melaka in Malacca
Lobby, DoubleTree by Hilton Hotel Melaka in Malacca
Lobby, DoubleTree by Hilton Hotel Melaka in Malacca
Swimming pool [outdoor], DoubleTree by Hilton Hotel Melaka in Malacca
Swimming pool [outdoor], DoubleTree by Hilton Hotel Melaka in Malacca

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8.7

Excellent

5,665 reviews

5,665 reviews

Housekeeping302
Breakfast160
View88
See map
See map

8.5

Excellent

Location rating score

Excellent location - 1.86 kilometers from city center
Parking
Available
Popular landmarks
A Famosa Fort 930 m
St. Paul's Hill & Church (Bukit St. Paul) 1.8 km
Menara Taming Sari 1.9 km
Christ Church 1.9 km
Red Square (Dutch Square) 1.9 km
Stadthuys 1.9 km
Jonker Street Night Market 2.0 km
Chinatown - Melaka 2.0 km
Baba & Nyonya Heritage Museum 2.2 km
The Huskitory 7.2 km
Nearby landmarks
Sky Deck Hatten City 100 m
Elements Mall 440 m
Medan Portugis 510 m
St. John's Fort 730 m
Middleburg Bastion 760 m
Golden Famosa 880 m
A Famosa Fort 930 m
Bicycle Hire - Jin Fu Shin 990 m
Melaka Island (Twin Island City Centre) 1.1 km
Surf Zone 1.1 km

DoubleTree by Hilton Hotel Melaka

Hatten City Jalan Merdeka Raya 23, Bandar Hilir, Melaka Raya, Malacca, Malaysia, 75000 - See map

Get the added peace of mind that comes with Clean and Safe, when you book a stay here. Conveniently situated in the Melaka Raya part of Malacca, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Sparkling clean

920 meters to A Famosa Fort

Check-in [24-hour]

Free airport transfer

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Facilities

Front desk [24-hour]

Valet parking

Check-in/out [express]

Luggage storage

Fitness center

Sauna

Cash withdrawal

Swimming pool [outdoor]

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Distance to city center1KM
Location rating8.5
Nearest airportMalacca International Airport (MKZ)
Distance to airport9.4 km

Rooms available at DoubleTree by Hilton Hotel Melaka

King Guest Room High Floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Presidential Suite
...
  • Room size: 181 m²/1948 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Guest Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Accessible Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Guest Room High Floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Guest Room
...
  • Room size: 40 m²/431 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka has a diverse selection of restaurant and food options for you to take pleasure in while staying at this property, which include Vegetarian restaurant, Chinese cuisine, Buffet in restaurant, and Asian cuisine.

Is car parking available at DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka has car park onsite with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are available for kids at DoubleTree by Hilton Hotel Melaka?

While on holiday with your family, your kids can also experience the fun in sports and recreation facilities offered at DoubleTree by Hilton Hotel Melaka which include kids club and kids pool.

Are there ATM on-site at DoubleTree by Hilton Hotel Melaka?

Absolutely! The perks of staying at DoubleTree by Hilton Hotel Melaka include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

What are the property's policies for children's bedding at DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does DoubleTree by Hilton Hotel Melaka have?

DoubleTree by Hilton Hotel Melaka has a total of 27 floors.

In which languages can DoubleTree by Hilton Hotel Melaka's personnel communicate?

DoubleTree by Hilton Hotel Melaka can communicate in 3 languages and supports popular languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the verified guest review consensus about DoubleTree by Hilton Hotel Melaka's view?

67.0% of our verified visitor testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for DoubleTree by Hilton Hotel Melaka down in the review section.

What do local visitors think about DoubleTree by Hilton Hotel Melaka?

Past local visitors that have stayed at this property have given DoubleTree by Hilton Hotel Melaka an average rating of 8.9. You can look up on more descriptive customer evaluations, and comments for this property down in the review section.

What restaurants are close by DoubleTree by Hilton Hotel Melaka?

DoubleTree by Hilton Hotel Melaka’s neighborhood is Melaka Raya which comprises of popular restaurants such as San Pedro, Italy Bakery, and BEE BEE Pineapple Tart House.

See map

Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Melaka

  • 10

    Exceptional
    Cleanliness

    "The rooms were very clean and spacious for the wheelchair to move around."

    Perumal

    |

    9 May 2023

  • 10

    Exceptional
    Staff 

    "The room was clean, view was great at high floor, friendly staff at the hotel."

    Jeff

    |

    3 May 2023

  • 10

    Exceptional
    Location

    "Great location!"

    Amran

    |

    13 April 2023

Overall rating:

8.7

Excellent
5,665 reviews
Cleanliness
9.0
Facilities
8.8
Location
8.5
Read all reviews >
What travelers say they love:
Pros: - Good location, easy to access to the city.
Chei from Singapore
Solo traveler
More about DoubleTree by Hilton Hotel Melaka

More about DoubleTree by Hilton Hotel Melaka

DoubleTree by Hilton Hotel Melaka

DoubleTree by Hilton Hotel Melaka is a distinct addition to Malacca and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. DoubleTree by Hilton Hotel Melaka puts numerous activities at your fingertips, with its convenient location just 2.0 km from the Jonker Street Night Market.
DoubleTree by Hilton Hotel Melaka offers numerous on-site facilities to satisfy even the most discerning guest. Exploring Malacca is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Hotel Melaka. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at DoubleTree by Hilton Hotel Melaka provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find daily newspaper and television available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Hotel Melaka. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. DoubleTree by Hilton Hotel Melaka caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
DoubleTree by Hilton Hotel Melaka offers unique recreational opportunities for all guests. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool.
At DoubleTree by Hilton Hotel Melaka, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in Malacca. A great museum trip can be had at Baba & Nyonya Heritage Museum located 2.2 km away, with local art that provides a sense of the region. Be sure to visit Red Square (Dutch Square) located 1.9 km away, an item on every checklist of those who travel to Malacca.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

56 mentions

Housekeeping

55 mentions

Swimming Pool

32 mentions

Food & Dining

17 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Pool with view
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Makan Kitchen
  • Cuisine: Chinese, Indian, Malaysian
  • Menu: Buffet
Tosca Trattoria
  • Cuisine: Italian
  • Menu: Buffet

Location

Hatten City Jalan Merdeka Raya 23, Bandar Hilir, Melaka Raya, Malacca, Malaysia, 75000
Excellent
Location

8.5

Airports
  • Malacca International Airport (MKZ)
    9.4 km
  • Kuala Lumpur International Airport (KUL)
    87.7 km
Public transportation
  • Hang Tuah Monorail Station
    2.5 km
  • Hang Jebat Monorail Station
    2.9 km
Hospital or clinic
  • Viva care
    1.1 km
Shopping
  • Dataran Pahlawan Melaka Megamall
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • A Famosa Fort
    930 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    1.8 km
  • Menara Taming Sari
    1.9 km
  • Christ Church
    1.9 km
  • Red Square (Dutch Square)
    1.9 km
  • Stadthuys
    1.9 km
  • Jonker Street Night Market
    2.0 km
  • Chinatown - Melaka
    2.0 km
  • Baba & Nyonya Heritage Museum
    2.2 km
  • The Huskitory
    7.2 km
Nearby landmarks
  • Sky Deck Hatten City
    100 m
  • Elements Mall
    440 m
  • Medan Portugis
    510 m
  • St. John's Fort
    730 m
  • Middleburg Bastion
    760 m
  • Golden Famosa
    880 m
  • A Famosa Fort
    930 m
  • Bicycle Hire - Jin Fu Shin
    990 m
  • Melaka Island (Twin Island City Centre)
    1.1 km
  • Surf Zone
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking (cigarettes and e-cigarettes) is not permitted within the hotel and public spaces surrounding the hotel. If caught violating the smoking policy, a penalty of RM1500 will be imposed on the guest(s).
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-in until00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 MYR
  • Distance from city center1KM
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)40 MYR
  • Daily Internet/Wi-Fi fee29 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors27
  • Number of restaurants2
  • Number of rooms 272
  • Year property opened2017
  • Most recent renovation2017
Parking
  • Daily parking fee3 MYR

Reviews of DoubleTree by Hilton Hotel Melaka from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.8
Location8.5
Service9.2
Value for money8.7
High score for Malacca
Rating
9+ Exceptional (1,053)
8-9 Excellent (255)
7-8 Very Good (292)
6-7 Good (93)
<6 Below Expectation (166)
Time of the year
Mar - May (409)
Jun - Aug (437)
Sep - Nov (493)
Dec - Feb (520)

Show reviews that mention 

Showing 1,859 verified guest comments
12345
10.0
Exceptional
Siti from Singapore
Family with young children
King One Bedroom Suite
Stayed 2 nights in May 2022

Pleasant stay at Hilton”

We booked this hotel during the Raya festival. We have a pleasant stay at the hotel. PROS: 1) The room, hallway, and bathroom are very spacious. Most important, comfortable and clean. Kudos to the Hilton management and its housekeeping team. 2) The staffs are professional and hospitable, especially Ms. Tan at the front desk. 3) Easy parking access. CONS: 1) The living room is a bit humid. The AC takes longer to cool the living room (Maybe needs maintenance?). You will need to draw the curtains to avoid the sunny Malacca afternoon. 2) I have stayed here previously. A lot of varieties, but it's always the same breakfast spread. The quality of food is inconsistent. On our 2nd day of stay, the Vadai is a bit hard, the sambal sauce (Nasi Lemak) is too spicy and not as tasty as the day before, and the red beans is hard. However, the staffs and chefs are very hospitable. Sometimes, we park in the lobby, which is very convenient. But if it's full, you can still park in front of the lobby. You park at your own risk. There are a lot of birds, so beware of the guano, especially, in the morning. Thank you to Hilton and its staff. They are very hospitable and professional.

Reviewed May 09, 2022

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10.0
Exceptional
Hazirah from Singapore
Family with teens
King Junior Suite
Stayed 1 night in November 2022

Warm hospitality and super friendly staff”

We only had a night in Malacca, but wish we had stayed longer. Their service was impeccable. We were greeted with warm cookies at the reception. All of their staff were super friendly and went the extra mile to check up on us through text. Thank you to Anna, Wani and the guy who help us with our luggage! Breakfast was a huge spread, very spoilt for choice, they have a wide variety of cuisines and all were delicious. The view from our room were extraordinary, we had a great view of the streets of Malacca and the sea. Room was huge and had all the amenities we need. We also receive desserts and fruits in the room, thank you to the staff for the extra service! Parking and wifi were free, hotel is located about 5 mins drive to Dataran palawan mall. There is also a movie theatre at the same building on level 11, but the malls seems to be vacant prob due to covid. Will definitely return to this hotel again next time we are in Malacca.

Reviewed November 19, 2022

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10.0
Exceptional
Ng from Singapore
Couple
King One Bedroom Suite
Stayed 1 night in December 2022

Great stay”

Booked it last min during Christmas. Staff was really nice and helpful. Bed is comfy, bathtub for our suite is realy big and fits two comfortably. If I really have to nitpick, the room service food was not very consistent. Our first meal was really good, but the room service on the second order wasn't as great.

Reviewed January 04, 2023

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Dear Ng, Thank you for choosing to stay with us at DoubleTree by Hilton Melaka! We appreciate you taking the time to write us about your stay. We are pleased to know your overall stay was pleasant and comfortable; however, we do apologies for the in-room dining meal's inconsistent quality. We have shared your concern with our culinary team for improvement. Once again, thank you for your constructive feedback, and we do hope to welcome you back to stay with us on your next trip to Melaka! Sincerely, DoubleTree by Hilton Melaka Team

Responded February 01, 2023
DoubleTree by Hilton Hotel Melaka
10.0
Exceptional
NURULSHEILA from Malaysia
Couple
King Guest Room High Floor
Stayed 2 nights in October 2022

The best in Malacca”

Great hospitality. The staff offered us to have tea at axis lounge while waiting for our room ready at 5pm. They also upgraded our room to deluxe king, free dinner for that day and free breakfast for 2 days. The room was clean and comfortable, partially seaview. The food at Makan Cafe was very tasty and had variety of choices from malay to chinese and Indian cuisine and also row of breads and pastries. Overall it was a great experience at this hotel👍🏻

Reviewed October 18, 2022

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10.0
Exceptional
Chee from Singapore
Family with teens
Twin Guest Room High Floor
Stayed 2 nights in November 2022

The best 5 star hotel in Malacca ”

The rooms are very clean and big. All staff are friendly and helpful. Rooms are still very new despite the hotel being over 5 yrs old. Great selection of buffet breakfast. Best of all they are all very well made Check-in during busy Sat afternoon can be improved though I waited almost 30mins in the q for my turn

Reviewed November 15, 2022

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10.0
Exceptional
ZHANG from Singapore
Family with young children
Twin Guest Room High Floor
Stayed 4 nights in December 2022

Best Hotel in Melaka”

Staff are super friendly and willing to help. Premium facilities and clean room make us feel relaxed and comfortable. The location is not exactly city centre but not far away. Walking distance to a few very good restaurants nearby (Just search on Google map you'll find a few top rated restaurants. Indeed top quality).

Reviewed December 11, 2022

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10.0
Exceptional
Jackmen from Malaysia
Group
King Guest Room
Stayed 1 night in July 2022

Nice Hotel”

Nice and comfortable hotel. 👍🏼 Spacious room and good location. Near to the sea and beautiful sea view and city view. 👍🏼 Lots of restaurants and convenient stores are surrounding, highly recommend the Korean bbq restaurant at the opposite side of the hotel too, as we had a nice dinner there. 👍🏼 The only cons for the hotel is the checkin reception is not at the lobby ground floor, you have to take a lift to the 12 floor for checking in. 👎🏻 Happy to stay here. 👍🏼

Reviewed August 08, 2022

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9.6
Exceptional
SEH from Singapore
Group
Twin Guest Room
Stayed 3 nights in October 2022

A relaxing and lovely stay! Kudos to the friendly Hotel Staff!!”

Kudos to the most friendly hotel reception that I ever came across. Ms Anna who helped us with the check-in and check-out was a breeze. Ms Anna made us felt very comfortable and welcome for our stay. Thank you Ms Anna for suggesting us to a room on the 22nd floor so that we can have an unforgettable experience and also to enjoy the breathtaking view. 

The warm cookies by DoubleTree was a nice welcome gesture for the guests during check-in.

Mr Dzariff who was at the hotel lobby entrance was very amicable and attentive. We will miss his friendly demeanors. Thank you very much for helping us with the luggage when we were leaving the hotel. The rest of the crew at the hotel lobby were also very friendly and always giving us a very warm welcome when we were leaving and coming back to the hotel.

The housekeeping crew helped to maintain our room in pristine condition. Thank you for providing a homely stay for us by keeping our room clean.

Reviewed October 11, 2022

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10.0
Exceptional
Afreena from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in March 2022

Staycation”

I honestly had a great time at double tree hilton, second time around here; this time i came with the whole family and i took twin superior double deluxe something lke that and it didnt the disappoint me! The room is spacious; the toilet is clean really up to my expectations since i am an extra hygienic person .. food wise for the buffet breakfast is superb!! Awesome! Love It!! I wouldnt mind repeating again here if i were to come to Melaka! Just that i think the only dissapointed part was the card access to the lift it doesnt detect very well which annoys me cause every time i want to to go to my level it doesn’t allow me to press on my floor lol… other than that is all good!

Reviewed March 30, 2022

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10.0
Exceptional
Durga from Singapore
Couple
King One Bedroom Suite
Stayed 1 night in December 2022

Best Hotel Ever”

Had the most pleasant stay even though it was only for a night... staffs were friendly and helpful...they even prepared a anniversary cake slice for us in the room....room was spacious, clean and the bathtub was huge. def will come back...

Reviewed December 04, 2022

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10.0
Exceptional
Noraziela from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in October 2021

Great staycation 🥰”

Honestly I am so satisfied to the fullest with the kindness of the receptionist. The front desk staff did the best first impression for our stay. We even got delicious cookies as welcoming treat. Room cleanliness was superb. Beds are so comfy. Eventhough I got single bed but Nevermind as the beds were big. Room was spacious. Suitable for us with young kid. Toilet was so cleaned. The breakfast was so delicious! Omg so tasty 😍 swimming pool was Awesomeee! My kid love it so much. Same goes to me. But due to Covid some facilities are not open yet for operating. Nevermind I surely will come again! No regret! Congratulations for the Hotel management’s team! You guys did the very best job! Love. ❤️

Reviewed October 03, 2021

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10.0
Exceptional
Christine from Singapore
Couple
King Guest Room
Stayed 1 night in June 2022

Awesome stay”

Stayed only one night . The hotel is extremely clean and new. The check in was very smooth , and reception professional and friendly . But note that the entrance to hotel may be a bit different as it’s thru the Elements Mall which is currently closed . So we were a bit worried as we drive up to the carpark that looked deserted. But we were relieved when we see the sign to the hotel reception , and other cars in the carpark. Would stay here again when there’s an opportunity.

Reviewed June 21, 2022

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10.0
Exceptional
ravi from Malaysia
Family with teens
Twin Accessible Room
Stayed 2 nights in April 2022

5-Star it is!”

Lovely Hotel with great facilities. Staff are very friendly and helpful. Ms. Abhi in particular was super cool & super resourceful. Excellent 5-star service from her and also her team. I've booked 2 rooms - interconnected for a family of five. Room was pretty neat and spacious. If there is no T&C set by hotel, I guess it could easily accommodate 8 pax easily. But get ready to sleep on floor, will yah? :P Hotel premises are very nice. The breakfast was top-class despite our visitation was during the month of Ramadhan. Good quality food, excellent choice of food and good staff/waiters. The lounge area outside was also very cool, and you get great city view. Definitely will make my/our stay here during my next visit to Malacca.

Reviewed May 24, 2022

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10.0
Exceptional
Nor from Singapore
Family with young children
Twin Guest Room
Stayed 2 nights in November 2022

Amazed with Doubletree by Hiltom”

Great hotel stay.. The rooms are big, clean.. Toilets are big and clean too, no visible molds.. Hotel staffs are so friendly and sincere.. An eye-opener.. Will return to this hotel when i go Melaka again

Reviewed November 27, 2022

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10.0
Exceptional
Ayumi from Malaysia
Family with teens
King Guest Room High Floor
Stayed 1 night in October 2022

Superb”

Particularly pleased by how clean and fresh it smelled from the lobby right to the room. Friendly attentive staff from the reception to personalised written note in the room to whatsapp messages to check if everything is okay. No hassle for parking as well. Highly recommended 👍🏼👍🏼

Reviewed October 17, 2022

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9.6
Exceptional
Norizal from Malaysia
Couple
King Guest Room
Stayed 1 night in January 2023

Exceptional”

The staff was super friendly... starting from you check-in, to the concierge, to the dining table - fabulous breakfast experience with live teh tarik making. Feels like at home. Spacious room & super clean. By the way I like very much the beef kung pao by chinese kitchen! On other note, I stayed at Hilton in KL days before & I must say this - you guys are at another level! Kipidap!

Reviewed January 26, 2023

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Dear Norizal, Thank you so much for leaving us with such a thoughtful and fantastic review. We are ecstatic to learn that your stay with us has been nothing short of excellent. It is definitely great to hear that you loved the rooms and that you experienced true Hilton Hospitality from our team members. It's even more touching that you describe how delicious our Chinese chef's beef kung pao is and how unique the live teh tarik making is, and your kind comments are much appreciated; we would certainly share them with the team as it is always a great motivation to note that we have added value to a guest's stay. We look forward to welcoming you back to DoubleTree by Hilton Melaka! Sincerely DoubleTree by Hilton Melaka Team

Responded February 01, 2023
DoubleTree by Hilton Hotel Melaka
10.0
Exceptional
Yang from Malaysia
Couple
King Guest Room
Stayed 2 nights in June 2022

Good rest”

Enjoy the service provided by hotel, all are friendly and helpful. The room is clean and comfort to have a good rest after a tiring trip from diving. Stay 2 nights and miss the moment there. Welcome cookies is delicious. Swimming pool is very clean and gym is sufficient. Had a good stay before back to reality . Thank you Double Tree team.

Reviewed June 15, 2022

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10.0
Exceptional
MEGANATHAN from Malaysia
Family with teens
Twin Accessible Room
Stayed 1 night in March 2022

Double Tree Treat”

This was our 1st out of town trip since 2020 and since we wanted to go somewhere closer to home, Malacca was the best option. I chose Double Tree as I was after the breakfast spread!!! It turned out to be the best choice - the rooms were very clean with modern furnishings and the staff were very pleasant and friendly. We enjoyed the breakfast too - ample choices of western and local food. We will definitely come back!!!

Reviewed April 06, 2022

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10.0
Exceptional
Nor from Singapore
Family with young children
Twin Accessible Room
Stayed 2 nights in November 2022

Exceptional”

Great hotel stay.. The rooms are big, clean.. Toilets are big and clean too, no visible molds.. Hotel staffs are so friendly and sincere.. An eye-opener.. Will return to this hotel when i go Melaka again

Reviewed November 27, 2022

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10.0
Exceptional
Inar from Malaysia
Couple
King Guest Room
Stayed 1 night in December 2021

The Best Hospitality”

This is our Anniversary Trip at which last minute managed to notify the hotel The experience starts from the bell boy where they greet and politely assist us to park of bike. Then, the front desk that ready with warm cookies to welcome us and the room is ready. The best hospitality ever from the house keeping when they make up the room with anniversary decoration complimentary. Apart of it, the front desk sent a slice of cake for our anniversary. We were out and went back to hotel with Christmas ginger bread in the room. They really push their hospitality to the limit . It is a team's effort to bring their services to the highest limit. They really humanise the service that really touch our heart. Thank you so much DoubleTree by Hilton Hotel Melaka and will coming back for sure.

Reviewed February 17, 2022

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