DoubleTree by Hilton Shah Alam i-City
King Deluxe Room Park View - Guestroom, DoubleTree by Hilton Shah Alam i-City in Shah Alam
Bar/lounge, DoubleTree by Hilton Shah Alam i-City in Shah Alam
Restaurant, DoubleTree by Hilton Shah Alam i-City in Shah Alam
Exterior view, DoubleTree by Hilton Shah Alam i-City in Shah Alam
View, DoubleTree by Hilton Shah Alam i-City in Shah Alam
Lobby, DoubleTree by Hilton Shah Alam i-City in Shah Alam

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9.2Exceptional

2,905 reviews

2,905 reviews

Cleanliness 9.5
Facilities 9.4
Service 9.4
Location 9.3
Value for money 9.2
See map

9.3Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
SnoWalk
120 m
I-City Waterworld
210 m
I-City Wax Musuem
210 m
I-City
220 m
I-Kidz World
260 m
Popular landmarks
Wet World Water Park Shah Alam
3.3 km
Shah Alam Lake Garden
3.5 km
Kompleks PKNS Shah Alam
3.8 km
Sultan Salahuddin Abdul Aziz Shah Mosque
4.4 km
Taman Botani Negara Shah Alam
4.8 km
Closest landmarks
weterworld icty
190 m
JPJ Staff Parking
690 m
Midlands Convention Centre
700 m
Klinik Mediveron
720 m
Gulatiz
730 m
Newly built in 2022

DoubleTree by Hilton Shah Alam i-City

i-City Finance Avenue, 40000 Shah Alam, Selangor, I City, Shah Alam, Malaysia, 40000 - See map

Conveniently situated in the I City part of Shah Alam, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous I-City Wax Musuem. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

120 meters to SnoWalk

Top Value

Check-in [24-hour]

Great Breakfast

Facilities

Front desk [24-hour]

Valet parking

Check-in/out [express]

Luggage storage

Kids club

Fitness center

Spa

Swimming pool [outdoor]

This property is in high demand!

12 travelers have booked today.

Value for money9.2
Location rating9.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.4 km

Rooms available at DoubleTree by Hilton Shah Alam i-City

King Deluxe Room Park View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room Park View
...
  • Room size: 32 m²/344 ft²
  • Park view
  • 2 single beds
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Twin Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Premium Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Suite
...
  • Room size: 32 m²/344 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room, 1 King Bed
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
King Accessible Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room, 2 Twin Beds
...
  • Room size: 33 m²/355 ft²
  • 2 single beds
Enter dates to see prices
PREMIUM SUITE KING BED
...
    Enter dates to see prices

    Frequently asked questions

    Does DoubleTree by Hilton Shah Alam i-City offer spa services?

    You can enjoy your stay at DoubleTree by Hilton Shah Alam i-City much more by making the most of the property's accessible spa services that are offered for all its guests to make your evening or night even better.

    What kinds of facilities are available for children at DoubleTree by Hilton Shah Alam i-City?

    While on holiday with your family, your children can also discover the fun in sports and recreation facilities made available at DoubleTree by Hilton Shah Alam i-City which include kids club and kids pool.

    In which languages can DoubleTree by Hilton Shah Alam i-City's employees communicate?

    DoubleTree by Hilton Shah Alam i-City can converse in 4 languages and supports well-known languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What is the verified guest review consensus about DoubleTree by Hilton Shah Alam i-City's coffee?

    100.0% of our past customer evaluations have given a positive appraisal and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for DoubleTree by Hilton Shah Alam i-City down in the review section.

    What is the average rating that past Families with older children have given to DoubleTree by Hilton Shah Alam i-City?

    Verified families with older children that have stayed at this property have given DoubleTree by Hilton Shah Alam i-City an average rating of 9.3. You can search for more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Group travelers have given to DoubleTree by Hilton Shah Alam i-City?

    Verified group travelers that have stayed at this property have given DoubleTree by Hilton Shah Alam i-City an average rating of 9.3. You can look up more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

    What popular shopping places are close to DoubleTree by Hilton Shah Alam i-City?

    Shopping options in DoubleTree by Hilton Shah Alam i-City’s I City neighborhood include I-City.

    What popular natural sightseeing attractions are in close proximity to DoubleTree by Hilton Shah Alam i-City?

    DoubleTree by Hilton Shah Alam i-City is located within I City, which makes it effortlessly close to natural points of interest including Taman Botani Negara Shah Alam.

    Is breakfast offered at DoubleTree by Hilton Shah Alam i-City?

    Wake up to a fantastic continental and buffet breakfast at DoubleTree by Hilton Shah Alam i-City. Guests can enjoy breakfast offered with an additional charge of 39 MYR for children and 78 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

    What people love about DoubleTree by Hilton Shah Alam i-City

    • 10

      Exceptional
      Cleanliness

      "Room clean and big."

      Mohamad

      |

      16 October 2023

    • 10

      Exceptional
      Staff 

      "Staff friendly, very nice room, clean, all functions very well, breakfast so many variety, very delicious."

      Nurdini

      |

      8 October 2023

    • 10

      Exceptional
      Location

      "Location is good."

      Haslinah

      |

      9 October 2023

    More about DoubleTree by Hilton Shah Alam i-City

    More about DoubleTree by Hilton Shah Alam i-City

    DoubleTree by Hilton Shah Alam i-City

    Whatever your reason for visiting Shah Alam, DoubleTree by Hilton Shah Alam i-City is the perfect venue for an exhilarating and exciting break away. Your vacation just took an exciting turn at DoubleTree by Hilton Shah Alam i-City -- only 210 m from the popular I-City Wax Musuem and perfect for thrill-seekers!
    Take advantage of a wealth of unrivaled services and amenities at DoubleTree by Hilton Shah Alam i-City. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at DoubleTree by Hilton Shah Alam i-City.
    In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at DoubleTree by Hilton Shah Alam i-City, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Throughout the day, you can enjoy the activities offered at DoubleTree by Hilton Shah Alam i-City. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at DoubleTree by Hilton Shah Alam i-City ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at DoubleTree by Hilton Shah Alam i-City gives you a great reason to spend more time in your swimsuit.
    With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area.


    Around the property

    Venture outside the hotel and explore Shah Alam. Your journey through Shah Alam can be completed with a short shopping stop at Setia City Mall located 5.7 km away.

    Show less

    Amenities and facilities

    Exceptional
    Facilities

    9.4

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Malay
    • Tamil
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Foot bath
    • Game room
    • Golf course [on-site]
    • Hot tub
    • Massage
    • On-site entertainment
    • Pool facilities
    • Pool with view
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alcohol
    • Alternative meal arrangement
    • Bar
    • Bottle of water
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Coffee shop
    • Happy hour
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Invoice provided
    • Ironing service
    • Laundry service
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Kids club
    • Kids facilities
    • Kids meal
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Blackout curtains
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Concierge
    • Desk
    • Electric kettle
    • Fireplace
    • Fitness club privileges
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Interconnecting room(s) available
    • Ironing facilities
    • Laptop safe box
    • Microwave
    • Mini bar
    • Non-smoking
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Soundproofing
    • Streaming service like Netflix
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Walk-in shower

    Location

    i-City Finance Avenue, 40000 Shah Alam, Selangor, I City, Shah Alam, Malaysia, 40000
    Exceptional
    Location

    9.3

    Airports
    • Sultan Abdul Aziz Shah Airport (SZB)
      10.4 km
    • Kuala Lumpur International Airport (KUL)
      43.4 km
    Public transportation
    • Padang Jawa Komuter Station
      1.6 km
    Hospital or clinic
    • Klinik Mediveron
      720 m
    Shopping
    • Setia City Mall
      5.8 km
    Convenience store
    • 7 Eleven
      140 m
    Cash withdrawal
    • ATM
      840 m

    What's nearby

    Popular landmarks
    • SnoWalk
      120 m
    • I-City Wax Musuem
      210 m
    • Wet World Water Park Shah Alam
      3.3 km
    • Shah Alam Lake Garden
      3.5 km
    • Kompleks PKNS Shah Alam
      3.8 km
    • Sultan Salahuddin Abdul Aziz Shah Mosque
      4.4 km
    • Taman Botani Negara Shah Alam
      4.8 km
    • Setia City Mall
      5.8 km
    • Laman Seni Shah Alam
      5.8 km
    • Raja Tun Library (Perpustakaan Raja Tun)
      6.2 km
    Nearby landmarks
    • SnoWalk
      120 m
    • weterworld icty
      190 m
    • I-City Waterworld
      210 m
    • I-City Wax Musuem
      210 m
    • I-City
      220 m
    • I-Kidz World
      260 m
    • JPJ Staff Parking
      690 m
    • Midlands Convention Centre
      700 m
    • Klinik Mediveron
      720 m
    • Gulatiz
      730 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Breakfast and Dinner package:
      Dinner from Sunday to Thursday is the Set Menu
      Dinner on Friday and Saturday is Buffet
    • Additional charges for extra bed only is MYR 110.00 plus taxes (MYR 116.60nett) per bed per night, extra bed with breakfast is MYR 160.00 plus taxes (MYR 169.60nett) per bed per night.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-in until23:59
    • Check-out from12:00
    • Check-out until12:00
    • Reception open until00:00
    Extras
    • Breakfast charge (unless included in room price)78 MYR
    • Daily Internet/Wi-Fi fee30 MYR
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges2
    • Number of floors16
    • Number of restaurants2
    • Number of rooms 300
    • Year property opened2022
    • Most recent renovation2022
    Parking
    • Daily parking fee5 MYR

    Reviews of DoubleTree by Hilton Shah Alam i-City from real guests

    Provided by verified guests of Agoda
    9.2
    Cleanliness9.5
    Facilities9.4
    Service9.4
    Location9.3
    Value for money9.2
    High score for Shah Alam
    Rating
    9+ Exceptional (572)
    8-9 Excellent (81)
    7-8 Very Good (71)
    6-7 Good (22)
    <6 Below Expectation (23)

    Show reviews that mention 

    Showing 769 verified guest comments
    12345
    10.0
    Exceptional
    NORAINI from Singapore
    Group
    King Guest Room
    Stayed 3 nights in December 2022

    Best Hotel to Stay. Worth $$$$”

    Travelling Group - 4 families (8A 6C, youngest is 7mth) Request check in: I booked 4 king room and last minute, I requested for connecting room. The hotel try their best to give us the connecting room and even a baby cot for the baby. The check in process was smooth and I was so surprised that the hotel allowed my brother to register on behalf of me as I was caught in the jammed. With the particular I have gave to my brother, they allow him and the rest of my siblings who arrive early to check in. It was superb smooth process. Food : The breakfast spread was super good. From western to asian food.. Wow and you wont regret. At night, We ordered food but the waiting time is slow. Maybe it was due to many orders and might be guests lazy to go out coz watching world cup. But even though that, they served a big portion and fresh ingredients. Facilities : We love the game room so much and how we wish there is karaoke too. But then, the tv channel was a lot. There is Netflix too. Too many to write review regarding the hotel. So what I can said is that everything was superb good, clean, friendly staff, accessible to mall and many more. Highly recommended.

    Reviewed December 20, 2022
    10.0
    Exceptional
    Nazirah from Malaysia
    Couple
    King Deluxe Suite
    Stayed 1 night in December 2022

    New Hotel located in front iCity”

    This hotel just opened to public in Aug2022. Their room is modern look, with decent size. The bed and pillow very comfortable. The swimming pool not too big but decent. What i love about this hotel is their breakfast selection. We have our dinner at Tosca too! Food at Tosca is very delicious. Please keep up the quality. The cons part, as we stay at multiple hotel previously, normally they will asked what the purpose of our stay during check in. Mostly when we stay during birthday or anniversary hotel will give small token like cake with welcome drinks. But not happened this time around because staff doesn’t border to ask. That’s my review about this hotel.

    Reviewed December 24, 2022
    10.0
    Exceptional
    ENNIE from Malaysia
    Family with teens
    King Deluxe Suite
    Stayed 1 night in January 2023

    AMAZING SERVICE EXPERIENCE ”

    We had an amazing staycation here. Our room, King Deluxe Suite is very comfortable with beautiful iconic view of i city ferries wheel. Just a walking distance to theme park & i city mall. No need to worry on rainy day, hotel will provides you an umbrella. The kids are the people who are really enjoyed during the stay. They really liked the swimming pool & games room. Not to forget, the freshly baked cookies very yummy as welcoming treat.

    Reviewed January 25, 2023

    Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

    Responded January 31, 2023
    DoubleTree by Hilton Shah Alam i-City
    10.0
    Exceptional
    SUZANA from Bahamas
    Family with teens
    Twin Guest Room
    Stayed 1 night in April 2023

    Nice hotel ”

    The new hotel is excellent. a helpful and friendly personnel. Extremely clean room with automated blind, lamp, and television controls. About a two minute stroll from the mall. I adore it! Overall, everything is excellent and staying at this hotel is highly advised.

    Reviewed April 16, 2023

    Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

    Responded April 20, 2023
    DoubleTree by Hilton Shah Alam i-City
    10.0
    Exceptional
    iqah from Malaysia
    Family with young children
    King Deluxe Suite
    Stayed 1 night in March 2023

    I love everything about this hotel”

    I love to stay again here. The food, view, smell, cleanness of the room & friendliness of the staff are the best thing if you plan for staycation. At night you can just cross the road to the icity. So convenient. We definitely come again.

    Reviewed March 23, 2023

    Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

    Responded March 25, 2023
    DoubleTree by Hilton Shah Alam i-City
    12345
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