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Eastern And Oriental Hotel
Deluxe Suite - Heritage Wing - View, Eastern And Oriental Hotel in Penang
a large pool of water in front of a hotel, Eastern And Oriental Hotel in Penang
a large room with a large white rug in it, Eastern And Oriental Hotel in Penang
Lobby, Eastern And Oriental Hotel in Penang
a large building with a view of the ocean, Eastern And Oriental Hotel in Penang
Swimming pool [outdoor], Eastern And Oriental Hotel in Penang

Removed from saved list

8.9

Excellent

8,618 reviews

8,618 reviews

View227
Breakfast214
Housekeeping131
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Beach Blanket Babylon
50 m
Glo
50 m
Slippery Senoritas
50 m
Renaissance Pewter
50 m
Penang Pewter
50 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
220 m
Armenian Street
830 m
Pinang Peranakan Mansion
830 m
Penang Fort Cornwallis
880 m
Khoo Kongsi
990 m
Closest landmarks
Farquhar's Bar
20 m
Club Momo
150 m
Upper Penang Road
160 m
Friendship Park
180 m
Cheong Fatt Tze - The Blue Mansion
220 m
2022

Eastern And Oriental Hotel

10 Farquhar Street, Georgetown, Penang, Malaysia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Penang

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Bicycles

Luggage storage

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Distance to city center0.5 km
Location rating9.1
Nearest airportPenang International Airport (PEN)
Distance to airport15.7 km

Rooms available at Eastern And Oriental Hotel

Exceptional
Room comfort & quality

9.2

Premier Suite - Heritage Wing
...
  • Room size: 58 m²/624 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Writers Suite - Heritage Wing
...
  • Room size: 135 m²/1453 ft²
  • Ocean view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Corner Suite
...
  • Room size: 123 m²/1324 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Victory Annexe Studio Suite Twin
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Heritage Wing Deluxe Suite with 2 Single Beds
...
  • Room size: 58 m²/624 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Deluxe Suite - Heritage Wing
...
  • Room size: 58 m²/624 ft²
  • Ocean (partial view) view
  • 1 king bed or 2 single beds
Enter dates to see prices
Georgetown Suite - Heritage Wing
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Heritage Wing Superior Room with King Bed
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Ground Floor Premier Suite with King Bed
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Heritage Wing Superior Suite with 2 Single Beds
...
  • Room size: 57 m²/614 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at Eastern And Oriental Hotel?

Eastern And Oriental Hotel has a plethora of restaurant and food options for you to enjoy while staying at this property, which include International cuisine, Asian cuisine, Vegetarian restaurant, and Buffet in restaurant.

Does Eastern And Oriental Hotel have bars on the premises?

Experience your trip the best way yet with Eastern And Oriental Hotel's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.

Does Eastern And Oriental Hotel have a swimming pool?

While lounging at Eastern And Oriental Hotel, you can delight in the None facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Eastern And Oriental Hotel offer laundry services?

Yes! Eastern And Oriental Hotel offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

What is the average travel time to the closest airport from Eastern And Oriental Hotel?

The average travel time to get from Eastern And Oriental Hotel to the airport is 30 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

At what time of the year is Eastern And Oriental Hotel most popular?

Eastern And Oriental Hotel's most popular month where verified visitors have stayed the most is in December.

In which languages can Eastern And Oriental Hotel's employees communicate?

Eastern And Oriental Hotel can communicate in 6 languages and supports popular languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the average rating that verified Solo travelers' have given to Eastern And Oriental Hotel?

Past solo travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Eastern And Oriental Hotel?

Verified couple travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Eastern And Oriental Hotel?

Past families with young children that have stayed at this property have given Eastern And Oriental Hotel an average rating of 8.9. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Eastern And Oriental Hotel?

Verified group travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up more comprehensive customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Eastern And Oriental Hotel

  • 10

    Exceptional
    Spaciousness

    "The rooms are spacious and clean - the bathrooms are huge."

    WINSOME

    |

    18 March 2023

  • 10

    Exceptional
    Staff 

    "Good location and friendly staffs nevertheless clean 👍"

    Angela

    |

    6 March 2023

  • 10

    Exceptional
    Location

    "Its location is superb, room is luxurious and service is excellent."

    Fee

    |

    11 May 2023

Property ranking|Compared to 3,025 Penang properties
See all rankings
Room comfort score
9.2/10
Cleanliness score
9.2/10
Couples review score
9/10
Room size
72 sqm.
Better than
99
%
of Penang properties
Better than
97
%
of Penang properties
Better than
97
%
of Penang properties
Bigger than
97
%
of Penang properties
Overall rating:

8.9

Excellent
8,618 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.1
Read all reviews >
What travelers say they love:
With sea view, nice distance to the busy area, not too noisy...
WEI from China
Couple
More about Eastern And Oriental Hotel

More about Eastern And Oriental Hotel

Eastern And Oriental Hotel

You'll love the exceptional convenience during your stay at Eastern And Oriental Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Eastern And Oriental Hotel, located just 820 m from the famous Pinang Peranakan Mansion.
The superior services and facilities offered at Eastern And Oriental Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Penang can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Eastern And Oriental Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Eastern And Oriental Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Eastern And Oriental Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Eastern And Oriental Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Eastern And Oriental Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Eastern And Oriental Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Eastern And Oriental Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Eastern And Oriental Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails and bowling alley. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Penang. Your first day during your stay at Eastern And Oriental Hotel should include a visit to Chew's Jetty located 1.3 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 220 m away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 97% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

310 mentions

Swimming Pool

172 mentions

Food & Dining

141 mentions

Housekeeping

70 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Balcony/terrace
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Smoke detector
  • Telephone
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site
Sarkies
  • Cuisine: International, Local
Palm Court
  • Cuisine: English/Full, European, International
Planters Lounge
  • Cuisine: International, Local, Western

Location

10 Farquhar Street, Georgetown, Penang, Malaysia
Exceptional
Location

9.1

Airports
  • Penang International Airport (PEN)
    15.7 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.3 km
Public transportation
  • Komtar Bus Terminal
    1.2 km
  • Pengkalan Raja Tun Uda Bus Terminal
    1.2 km
Hospital or clinic
  • public health center
    350 m
Shopping
  • Gurney Plaza
    3.3 km
Convenience store
  • 24 XPRESS
    360 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    220 m
  • Armenian Street
    830 m
  • Pinang Peranakan Mansion
    830 m
  • Penang Fort Cornwallis
    880 m
  • Khoo Kongsi
    990 m
  • Chew's Jetty
    1.4 km
  • Kek Lok Si Temple
    7.4 km
  • Batu Ferringhi Beach
    11.0 km
  • Entopia
    13.5 km
  • Escape Theme Park
    13.6 km
Nearby landmarks
  • Farquhar's Bar
    20 m
  • Beach Blanket Babylon
    50 m
  • Glo
    50 m
  • Slippery Senoritas
    50 m
  • Renaissance Pewter
    50 m
  • Penang Pewter
    50 m
  • Jln Penang Street Market
    90 m
  • Ernest Zacharevic x E&O Gallery
    110 m
  • Little Penang Street Market
    130 m
  • Club Momo
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)88 MYR
The property
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 232
  • Room voltage240
  • Year property opened1885
  • Most recent renovation2001

Reviews of Eastern And Oriental Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.9
Location9.1
Room comfort and quality9.2
Service9.0
Value for money8.6
High score for Penang
Rating
9+ Exceptional (2,108)
8-9 Excellent (736)
7-8 Very Good (462)
6-7 Good (143)
<6 Below Expectation (139)
Time of the year
Mar - May (942)
Jun - Aug (865)
Sep - Nov (875)
Dec - Feb (906)

Show reviews that mention 

Showing 3,588 verified guest comments
12345
10.0
Exceptional
Peter from United Kingdom
Couple
Premier Suite - Heritage Wing
Stayed 3 nights in December 2022

Classy”

This was my third stay at the E&O since 2015. It’s one of my favourite places to stay (I love colonial style hotels) so I was very happy to be back. Previously, I’d stayed in a corner suite in the Victory Annexe - the modern part of the hotel. This time, I stayed in a Heritage Suite. It was a beautiful room with an ocean view, and a separate lounge/dining area. Lots of nice touches, eg a Nespresso machine, loose leaf teas, dressing gowns, morning newspapers and a complimentary minibar. The turn down service was useful for topping up. Drawbacks: 1/ There wasn’t a huge amount of wardrobe storage space and all the drawers are rather inconveniently located under a writing bureau. 2/ We had a storm one evening and it rained quite heavily through the balcony doors. 3/ The (locked) doors connecting to the next room were a pain - total lack of soundproofing meant we had to listen to our neighbour snoring heavily. I had to knock on the door one night as it was stopping me from sleeping. I was happy to see the tradition of drinks and canapés between 6-7pm has continued, although it has moved from the Victory Annexe to a smaller room in the Heritage Wing with a more basic food offering and a more mainstream drinks collection, most of which you now have to order rather than help yourself to. Definitely not as good as it was, but still very pleasant nonetheless. Food and Bev: The breakfast buffet at Sarkies was excellent. Room service menu was limited. It needs more choice. Service at the Heritage Wing pool was poor. Staff constantly disappearing. Hard to get their attention and orders slow to arrive, although the cocktails were excellent when they finally arrived. Elsewhere, there’s now just one gym instead of two - which is fine - but the choice of equipment is a bit odd and quite limited. There’s plenty of space in there to add some more kit and make it a great space. Not a 10/10 but overall still a brilliant hotel. Staff are great and it’s just a lovely place to hang

Reviewed December 20, 2022

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10.0
Exceptional
Vincent from Malaysia
Couple
Heritage Wing Superior Suite with 2 Single Beds
Stayed 1 night in November 2022

A Fine Heritage”

Before booking a stay at the E&O, I didn’t know they had two wings. As luck would have it, I chose a room in the Heritage Wing - and what a room it was. Truthfully, I was looking at the lowest priced room (it’s not cheap, mind you!) and wasn’t paying attention to the details, so I did NOT expect it to be this grand, and well, well worth the price. If you’re planning to stay here, I heartily recommend choosing the Heritage Wing - a fully stocked mini-bar, complimentary bottle of wine, free laundry service (3 pieces), free cocktail hour (weekends only, free flow of wine and beer + sandwiches, snacks and finger food!), access to swimming pools in both wings... That’s on top of a fabulously spacious and well-appointed room, with a bed you will not want to get out of unless it’s to head to breakfast - from which you have 3 venues to choose from. Will definitely be back!

Reviewed November 27, 2022

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Dear Valued Guest, First of all, thank you for staying with us. We are glad to know that you have thoroughly enjoyed your stay in the Heritage Wing and we lived up to your expectations. In addition, we are happy that you will definitely be back and we look forward to your return soon. Kind regards, The Management

Responded November 29, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Trevor from United States
Couple
Deluxe Suite - Heritage Wing
Stayed 2 nights in January 2023

Perfection in Penang”

If ever a hotel earned its right to being 5-star, this is it. Absolutely magnificent hotel, right on the waters of the Andaman Sea. Mind you, we were staying in the Vintage wing, which is where the well-heeled congregate. The only slight criticism I would make (though it's not a big deal) is the sight of Germans doing what they shamelessly used to do in Spain: drape their towels on lounge chairs by the pool and basically reserve the chair for a whole week or more!!

Reviewed January 16, 2023

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Dear Valued Guest, Many thanks for your feedback on your recent stay with us. We are delighted to know that overall you had a great stay. It was a pleasure having you as our guest and we look forward to welcoming you back again. Kind regards, The Management

Responded January 19, 2023
Eastern And Oriental Hotel
10.0
Exceptional
S from Malaysia
Family with young children
Victory Annexe Studio Suite King
Stayed 2 nights in December 2022

Great stay”

The hotel - needless to say - excellent. The staff, in particular Ms Nagesh, was very helpful and accomodative. The chef, an Indian gentleman whose good name now eludes me and for which I apologise, was extremely kind enough to make some tasty vegetarian dishes for breakfast. The housekeeping staff were very accomodative. In short, a great stay. I take this opportunity to thank all who made my stay pleasant. This was my second stay. Looking forward to coming back again.

Reviewed January 09, 2023

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Dear Valued Guest, Thank you very much for your feedback on your recent 2 nights stay with us last December. We are delighted to know that you had a great stay and the staff had gone the extra mile in making your stay pleasant. We shall pass on your compliments to the team. We look forward to welcoming you back to the Hotel again for another great stay. Kind regards, The Management

Responded January 10, 2023
Eastern And Oriental Hotel
9.6
Exceptional
LEAN from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 4 nights in January 2023

Friendly Staff & Beautiful Pool”

I love their poolside, it’s a coronial style, but water are very cold. The room is big and the bathroom is hug. I love the balcony area, we make love at the private balcony while seeing the sea…amazing experienced (must try that!) The gym room is big, clean & new equipments. We have a CNY steamboat for dinner, the soup and selection of foods are excellent. The car park in free for guest. The bed very comfortable & the air-con in good condition & powerful. Definitely I will come back again for this E&O hotel.

Reviewed February 03, 2023

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Dear Valued Guest, Many thanks for choosing to stay at The E&O and for the time taken to share your feedback. We are delighted to know that you thoroughly enjoyed your 4 nights stay and will definitely come back to stay with us again. It was a pleasure having you as our guest and we look forward to welcoming you back soon. Kind regards, The Management

Responded February 10, 2023
Eastern And Oriental Hotel
10.0
Exceptional
James from United States
Couple
Victory Annexe Studio Suite Twin
Stayed 2 nights in November 2022

My Second Stay and I'll Be Back”

My first stay at the E&O two months ago was so good, I just had to repeat it on this trip. This time was even better. I stayed in the Annexe win where every room has a view of the sea. The rooms are large, the bathrooms are luxurious, and I found myself spending hours on the balcony reading and listening to the waves. Breakfast is stupendous with your choice of western and local dishes. I did a bit of both and went back for more. Yes, it's a bit more expensive than most hotels on the Island, but if you can afford it, you will be pampered and cared for like no other place.

Reviewed November 21, 2022

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Dear Valued Guest, Thank you for returning to stay with us recently. It was a pleasure to have to stay with us again and we are delighted to know that you thoroughly enjoyed your stay. We look forward to welcoming you back again soon for another great stay. Kind regards, The Management

Responded November 22, 2022
Eastern And Oriental Hotel
10.0
Exceptional
John from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 4 nights in July 2022

Awesome”

One of the best hotel in Georgetown and the room was super clean and comfy bed. The hotel receptionist allowed us to check in as per request and they treated us very well. We have no words breakfast because the spread was super duper large and they have all type of food including international and local and we have no space to eat. We would definitely recommend to all of you to go for this hotel as it is worth of the money and such a good ambient. If you all a hi tea person you can try them.

Reviewed August 01, 2022

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Dear Valued Guest, It has been a pleasure having you stay with us for 4 nights and thank you for sharing your valuable comments. We are indeed glad to know that you had an awesome stay and recognized The E&O one of the best hotel in Georgetown. Do visit us again and we look forward to your return and be of service to you again. Kind regards, The Management

Responded August 01, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Stephanie from Australia
Couple
Premier Suite - Heritage Wing
Stayed 4 nights in August 2022

Amazing hotel!!!”

We are staying at the Premier Suite, and absolutely love it. The room is beautiful, good amenities, with extremely comfortable bed and chairs. The service and all the hotel staff are wonderful, from the doorman to reception to housekeeping to the restaurant and etc. Wonderful friendly professional service with a smile. The hotel itself is classy, very well maintained and luxurious. Very happy with our stay and highly recommend this hotel!

Reviewed August 13, 2022

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Dear Valued Guest, Many thanks for letting us know that you were very happy with your stay and thank you for making recommendation. It was indeed a pleasure having you as our guest and we look forward to welcoming you back again for another great stay. Kind regards, The Management

Responded August 16, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Nur from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in April 2022

Best hotel in Penang!”

The hotel was well maintained, the environment was good and all of the staffs are very friendly and helpful. The dinner buffet (only available on Friday and Saturday night on additional cost) was excellent as there a lot of food variety. The breakfast spread was also great. Since the hotel and restaurant is facing the sea, I would suggest to hv breakfast during sunrise as the view is superb. The beach in front of the hotel was also very clean, no unpleasant smell. All in all, very good and memorable trip, worth every money spent! Will definitely come back again.

Reviewed April 04, 2022

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Dear Valued Guest, Thank you for letting us know how impressed you were with your stay with us recently. It is always nice to hear from a satisfied guest and we are delighted to know that you had a memorable stay and will definitely return to stay with us again. We look forward to welcoming you back again soon. Kind regards, The Management

Responded April 04, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Richard from Australia
Couple
Victory Annexe Studio Suite Twin
Stayed 3 nights in December 2022

Old colonial style at its best”

A wonderful place to stay. I highly recommend E&O The service standards are excellent and it offers that duly old colonial style. Seldom do we see the way our hotel system used to be. Modern hotels just don’t compare. Here you get spacious rooms that are 100% quiet , large corridors to get around, excellent facilities l. Exceptionally professional staff and a clientele that appreciates this experience

Reviewed December 22, 2022

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Dear Valued Guest, First of all, thank you for choosing to stay at The E&O and for taking the time to give such a wonderful review. We are indeed pleased to know that you enjoyed every aspect of your stay. It was a pleasure having you stay with us for 3 nights and we look forward to welcoming you back to the Hotel when you are next in Penang. Kind regards, The Management

Responded December 23, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Pei from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 2 nights in July 2022

Lovely stay”

My husband and I had the best time staying in the hotel. Spacious, cosy and not to mention a huge four claw bathtub for hot shower. balcony attached, facing the sea, you can see the sun rise and set. The only downside is that staffs are too diligent and was cleaning day and night, and it was kind of creepy when I realize the room was cleaned after our evening gathering with our friend., didnt expect that. But still love it!! 5 stars

Reviewed July 11, 2022

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Dear Valued Guest, Many thanks for staying with us. We are delighted to know that you had a lovely 2 nights stay. It was a pleasure having you as our guest and we look forward to welcoming you back again. Kind regards, The Management

Responded July 12, 2022
Eastern And Oriental Hotel
9.6
Exceptional
James from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 2 nights in September 2022

Classic, historical hotel”

The E&0 had always intrigued me when I had visited Penang in the past; I felt it was time to learn first hand why it is so beloved throughout history. The rooms are large and almost flawless. The staff is friendly and helpful. The sea view is just wonderful. The public areas are all spotless and well-appointed in every detail. Even the halls to the rooms sport historical mementoes of Penang's past. The breakfast was amazing with fare to suit all tastes. We certainly left the dining area in the Annex ready for each day's adventures. Only small limitations prevented a 100% rating; the only door to the outside dining area was half blocked so all outdoor patrons had to use the half-door immediately adjacent to the bussing area full of dirty plates. In addition, the outside dining area was a bit dirty; the tables and chairs need to be cleaned after each patron. Finally, the only real complaint I had was the noise from the party and drinking club adjacent to the west wing of the Annex. E&O needs to explain in their room descriptions the limitations of the west-side rooms. The views were great from the balcony, but the noise from the club certainly could be heard on the 8th floor, even with windows closed.

Reviewed September 18, 2022

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Dear Valued Guest, Many thanks for taking your time to give us your feedback on your recent stay at The E&O. Whilst we note that overall you enjoyed your stay especially the seaview, large rooms, friendly and helpful staff as well as the breakfast, we have taken note of your comments in regards to areas for improvement. We are sorry that you were disturbed by the noise from the club. We hope we have the opportunity to welcome you back to the Hotel in the future. Kind regards, The Management

Responded September 19, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Tien from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in January 2023

Unique experience”

Stayed at the newer Victory Annexe wing. It is a mix of modern and more vintage architecture. The hallways are wide and this space adds to the feel of a grandeur mansion. It does take you back in time, just the vibes that Penang often exudes! The room had a great view of the Penang Straits and the city coastline!!

Reviewed January 04, 2023

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Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. We are delighted to know that you had a unique experience and that you enjoyed your stay in the Victory Annexe. We certainly look forward to the pleasure of welcoming you back to the Hotel again. Kind regards, The Management

Responded January 05, 2023
Eastern And Oriental Hotel
10.0
Exceptional
Eu
Couple
Deluxe Suite - Heritage Wing
Stayed 2 nights in November 2021

Pleasurable Stay”

Pros: 1. Excellent service (from check-in to check-out) 2. Fantastic room (stayed at the Deluxe Suites, Heritage Wing) with a fantastic view. Well furnished and very clean. 3. Farquhar's Bar. A very good place to chill-out for cocktails and pub food. Great service and food (a must try, the Char Kuay Teow). 4. The swimming pool (Heritage Wing). Nostalgia filled, even if it is a smaller pool in comparison to today's standards. But fantastic deck chairs, so comfortable!! Cons: Nothing really. Everything up to expectations. Looking forward to staying there again.

Reviewed November 22, 2021

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Dear Valued Guest, Thank you for taking the time to share your positive stay experience in this review. We are delighted to read that every aspect of your stay surpassed your expectations and that you look forward to staying with us again. We certainly look forward to your return and to be of service to you again soon. Kind regards, The Management

Responded November 23, 2021
Eastern And Oriental Hotel
10.0
Exceptional
Zainab from Singapore
Group
Victory Annexe Studio Suite King
Stayed 2 nights in February 2020

Birthday treat for my mummy”

The hotel is EXCELLENT. If you are looking for a posh birthday treat for your mummy, this is IT! Mummy loved her 3 day, 2 night stay. We had a room (1017) facing the jetty in the Victory Annexe- absolutely beautiful, very calming with the sound of the waves at night as you sleep. The hotel's colonial vibe with its history makes it charming. All staff were friendly & professional. International breakfast at Sarkies (Ground floor) was excellent. We had roti channai which was accompanied with fish curry & dalca (vegetarian curry). Being a Singaporean, I felt like home with my very familiar comfort food. To my (very pleasant) surprise, they took it a notch higher when the fish curry was actually SALMON curry. This was my very first time trying SALMON with thick curry (just how i like it). It tasted absolutely delicious. You MUST try. If you want to go for a nice dinner with live jazz band playing, you can take a 5 mins stroll from the hotel to ThirtyTwo at The Mansion.

Reviewed March 02, 2020

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10.0
Exceptional
Nurul from India
Solo traveler
Victory Annexe Studio Suite King
Stayed 1 night in July 2022

Exceptional”

It is an ahhmazinggg experience here. Dreams come true when yr dreams hotel for staycation is finalized! I love this place a lottt! & definitely this is part of my best ever staycation. I booked 1 week bfre my departure date & the price so high. So if u plans to stay here do book a month before so u can get the best price at lowest rate. Keep checking it. I love their breakfast & got many choices. Same goes to their quite infinity & sea view pool! Their staff from concierge, front desk & at the pool was so friendly & helpful. I recommend this hotel for u guys to try for a 5 star experiences!

Reviewed July 12, 2022

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Dear Valued Guest, Thank you for staying with us and giving your feedback. We are delighted to know that you enjoyed every aspect of your stay and we appreciate you making recommendation. It is always nice to hear from a satisfied guest and we look forward to welcoming you back to the Hotel again. Kind regards, The Management

Responded July 18, 2022
Eastern And Oriental Hotel
10.0
Exceptional
zakimakmor@icloud.com from Malaysia
Family with young children
Victory Annexe Studio Suite King
Stayed 2 nights in January 2023

delightful ”

it has comforting feeling staying here & the room is spacious & value for money, staff are very helpful & welcoming gesture..surely will come back and stay

Reviewed January 16, 2023

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Dear Valued Guest, Thank you for staying with us recently. We are glad to know that you had thoroughly enjoyed your stay and it would be a pleasure to welcome you back to the Hotel again in the future. Kind regards, The Management

Responded January 19, 2023
Eastern And Oriental Hotel
10.0
Exceptional
Santhia from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 3 nights in February 2022

My stay at E & O Penang”

This is my first time staying in Georgetown Penang, as I usually stay in Batu Ferringhi. Hence this is my first stay in E & O and it is a memorable experience. The service was excellent with polite and helpful staffs. The breakfast was not only scrumptious but the spread was bountiful I had keeping up. My room was spacious and clean with an excellent view of the sea. All in all Excellent as they have maintained their 5 star quality

Reviewed March 05, 2022

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Dear Valued Guest, Thank you for taking the time to share this wonderful review. We are delighted to know that we lived up to your expectations and you enjoyed every aspect of your stay with us. Do visit us again and we look forward to welcoming you back. Kind regards, The Management

Responded March 07, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Patrick from Australia
Group
Victory Annexe Studio Suite King
Stayed 4 nights in November 2022

Well locaed hotel in the CBD”

The room at the hotel is well appointed, very large and comforable. Close to shoping centres etc. The room is cleaned twice a day and the staff is excellent.

Reviewed November 20, 2022

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Dear Valued Guest, Many thanks for staying with us and for giving your feedback. We are happy to know that you thoroughly enjoyed your stay and we look forward to the pleasure of welcoming you back again. Kind regards, The Management

Responded November 21, 2022
Eastern And Oriental Hotel
10.0
Exceptional
Fabian from Singapore
Couple
Heritage Wing Superior Room with King Bed
Stayed 3 nights in June 2022

Heritage Hotel along Georgetown's historic waterfront”

This colonial-era hotel lived up to my expectations! The room was spacious and exquisitely-designed. They even provided a batik sarong wrap to get a feel of what locals would wear. The buffet breakfast at Sarkies was one of the best I have ever experienced with the wide range of local and international cuisine. Do try the char kway teow! It has the smokiness and char (wok hei) like how it is done by street hawkers. If you want to unwind and be pampered, the Panpuri spa is the place to be with its excellent service and spa packages. We will be back!

Reviewed July 11, 2022

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Dear Valued Guest, Thank you for giving feedback on your recent stay with us. We are delighted that you had enjoyed every aspect of your stay and will be returning to stay with us again. We look forward to the pleasure of welcoming you back to the Hotel again for another great stay. Kind regards, The Management

Responded July 12, 2022
Eastern And Oriental Hotel
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