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8.7
Excellent
1,189 reviews
1,189 reviews
"Very professional staff, exceptionally clean."
"Rooms are clean and really spacious and clean."
"Excellent suite and super friendly staff with a great location ."
"Great stay, peaceful place if u want to get away from the busy streets, u can find more residential environments near by the hotel."
"While the price was reasonable, the apartment was spacious and clean, and there are nice pool and outdoor playground for kids."
8.0
Excellent
Location rating score
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Elegant Suites Westlake
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Airport transfer
Bicycle rental
Pets allowed
Car park
Shuttle service
8 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 6.9 km |
Location rating | 8.0 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 17.5 km |
What time is check-in and check-out at Elegant Suites Westlake?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Elegant Suites Westlake?
Elegant Suites Westlake is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Elegant Suites Westlake has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hanoi with private transportation, the serviced apartment can arrange both taxis or car rental.
Is breakfast offered at Elegant Suites Westlake?
Start your mornings right, with the continental and buffet breakfast options offered at Elegant Suites Westlake.
What are my dining options at Elegant Suites Westlake?
Elegant Suites Westlake features an on-site restaurant for your dining convenience.
What is the smoking policy at Elegant Suites Westlake?
Elegant Suites Westlake does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Elegant Suites Westlake?
Elegant Suites Westlake’s neighborhood is Tay Ho District which includes popular restaurants such as Sen Tay Ho Restaurant, 6 Degrees and The Republic.
What popular shopping places are close to Elegant Suites Westlake?
Located in the Tay Ho District area, Elegant Suites Westlake is close to great shopping choices like Zo Project, L'Atelier and HanoiBoutique Tailoring.
What are popular attractions near Elegant Suites Westlake?
Elegant Suites Westlake’s location in the Tay Ho District neighborhood makes it close to famous attractions including Ho Tay Water Park, Pho Linh Temple and HeriTran Classic Cars Museum.
10
"Very professional staff, exceptionally clean."
Zoran
|
26 March 2023
10
"Rooms are clean and really spacious and clean."
Courtney
|
24 February 2023
10
"Excellent suite and super friendly staff with a great location ."
Laine
|
17 January 2023
Elegant Suites Westlake
Wake up to the wonder of Hanoi with a stay at Elegant Suites Westlake, located only minutes from the heart of the city.
The facilities and services provided by Elegant Suites Westlake ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides taxi and car hire services to help you get to where you want to go in Hanoi.
Parking is available and free, provided by the serviced apartment for guests with their own transportation. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the serviced apartment's ticket service and tours. The serviced apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The serviced apartment is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Elegant Suites Westlake. The serviced apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Elegant Suites Westlake include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Elegant Suites Westlake begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the serviced apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the serviced apartment's bar.
To fill your days, be sure to check out the fantastic facilities offered at Elegant Suites Westlake. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Elegant Suites Westlake ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy.
Have some relaxing fun with family and friends at the library.
Around the property
Take some time to explore Hanoi. Engage in the city's best art at Vietnam Museum of Ethnology located 3.5 km away, where you can learn about the local art scene and buy original works.
Reasons to stay here
Past guests rate facilities here higher than 96% of the city's accommodation.
This serviced apartment's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.
8.7
Breakfast
30 mentions
Swimming Pool
22 mentions
Housekeeping
18 mentions
Taxi
7 mentions
8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
Superb apartments ”
Excellent cleanliness, daily service,washing machine with dryer ,kitchen with utensils,close to a very good indian restaurant Dalcheeni. When I asked for my luggage to be weighed prior to departure for airport,the housekeeping staff promptly brought a big weighing scale. They charge full amount to your credit card prior to check in.Thats ok, but a refundable deposit of USD 300 was also charged for 3 nights. So keep USD 300 cash ready with you or else they will hold that amount on your credit card which will be reversed after 2 weeks(as per receptionist). If you give cash deposit it is refunded instantly on check out. Taxi to city centre is about 5 USD.
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Nice stay”
I spent 2 nights with my family here, a staycation in my own hometown amid the pandemic. Super friendly staffs who brought positive vibe. While the price was reasonable, the apartment was spacious and clean, and there are nice pool and outdoor playground for kids. We have experienced the spa too which was truly relaxing. Recommended!
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A gem in Hanoi”
Very nice apartment hotel rooms, fresh and clean sheets, furniture, high ceilings, complete kitchen, big rooms and windows. Great breakfast buffet.
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Everything is brilliant.”
Staffs are kind and speaking English well. Modern and luxury place in good location. Lovely swimming pool and gym. Everything is brilliant and perfact. I will visit here again.
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Ideal for a short staycation”
We chose this accommodation for a brief staycation and it delivered. The pool is absolutely spacious. The staff are also very friendly and helpful. We will return when we have the chance.
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freindly staff”
very friendly staff and river view was great, located in a qiuet area
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Top hotel”
Friendly staff, nice breakfast, huge gym and pool, clean rooms... A few minute walk to many restaurant around Xuan Dieu street
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Overall is pleasant stay”
very nice apartment we stay with pool view as well as lake view, spacious and clean , with all facilities you need
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Exceptional”
Staff at reception can speak good English and the services are helpful and considerate.
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relaxing stay”
it's got everything you need. the staffs are super nice.
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good location ”
good location & clean
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Great hotel. Top notch Customer service.”
Would definitely comeback
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Comfort the way you have at home ”
Excellent for family or small group. The suites are a home away from home with full kitchen, dishes and cookware included. No need to bring too much clothes as you can wash in your suite using washer and dryer. The location is not very far from shops and good Italian restaurant across street. Taxis are always lined up outside to take you anywhere although my choice was Grab. Have a great time in old quarter and return to serenity for a peaceful rest and great breakfast.
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Cheap & Good”
Everything is Good Location not far from Downtown
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Very nice staff”
Some facilities need a little improving but the staff couldn't have been more helpful and accommodating. Great location and great for an extended stay
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Excellent”
Value for money
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Good Place for business trip in Hanoi”
Good Place.
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good all around”
good location, friendly and helpful staff, breakfast was nice, pool was clean and large.
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Stop-over 3 nights in Hanoi”
Overall - Great place to stay! We were 2A+3C (8/11/13). This hotel was about 30-40 minutes away from HAN Airport. Nice lobby. Efficient and friendly front desk. Decent 2 bedroom apartment we had. Room service food was good. The breakfast spread was great. Nice swimming pool. The kid's recreational room seemed to be in order. Even had a billiard room. TV channels were good (able to catch EPL games) It took about 20-25 minutes to get to the Old Quarters area (which I believe is the main tourist area downtown Hanoi). The only negative point I have about this hotel was the location. I felt that it was necessary to catch a taxi or GRAB wherever you wanted to go. Not many things within walking distance. In my honest opinion, if I have only 1-night layover, I would rather stay in the Old Quarter area.
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Good place”
Good condition hotel. Very quiet and comport. It havd a big room can afford family.
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