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9.1
Exceptional
2,315 reviews
2,315 reviews
"The room was clean, bed was super comfortable, and breakfast was delicious."
"Friendly staff, good buffet breakfast and room was clean."
"Perfect service, perfect location wonderful team"
"Staff, location and service are really good"
"Rooms are big and clean, in a quiet street, with all conveniences you need."
9.4
Exceptional
Location rating score
Hotel Emerald Waters Classy
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Airport transfer
Bicycle rental
Shuttle service
Sauna
Spa
Free Wi-Fi in all rooms!
Check-in/out [express]
3 travelers have booked today.
Value for money | 9.1 |
Distance to city center | 0.01 km |
Location rating | 9.4 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 21.3 km |
What type of restaurant cuisines are offered at Hotel Emerald Waters Classy?
Hotel Emerald Waters Classy has a variety of restaurant and dining options for you to indulge in while staying at this property, which include Buffet in restaurant, Vegetarian restaurant, Western cuisine, and Asian cuisine.
Does Hotel Emerald Waters Classy offer spa services?
You can enjoy your stay at Hotel Emerald Waters Classy far more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening far better.
What type of non-water sports and outdoor activities are available at Hotel Emerald Waters Classy?
Hotel Emerald Waters Classy offers non-water sport and outdoor activities such as hiking trails, and bicycle rental for you to delight in while remaining here.
Does Hotel Emerald Waters Classy provide dry cleaning services?
Yes! Hotel Emerald Waters Classy provides dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
What do past guests love most about Hotel Emerald Waters Classy?
Past guests that stayed at Hotel Emerald Waters Classy have given this property a rating of 9.491 for its remarkable service as the main highlight for their stay.
What is the verified guest review consensus about Hotel Emerald Waters Classy's beds?
62.0% of our past guest reviews have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel Emerald Waters Classy down in the review section.
What do local travelers think about Hotel Emerald Waters Classy?
Verified local visitors that have stayed at this property have given Hotel Emerald Waters Classy an average rating of 9.0. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.
What time is check-in and check-out at Hotel Emerald Waters Classy?
Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.
What is the closest airport to Hotel Emerald Waters Classy?
The nearest airport to Hotel Emerald Waters Classy is Tho Xuan Airport, 133.0 km away.
Is breakfast offered at Hotel Emerald Waters Classy?
Wake up to a great buffet and continental breakfast at Hotel Emerald Waters Classy. Guests can enjoy breakfast offered with an additional charge of 150000 VND for adults and 162518 VND for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.
10
"The room was clean, bed was super comfortable, and breakfast was delicious."
Alexander
|
4 May 2023
9.6
"Friendly staff, good buffet breakfast and room was clean."
Tay
|
11 April 2023
9.6
"Perfect service, perfect location wonderful team"
Tomasz
|
14 April 2023
Hotel Emerald Waters Classy
Get the most from an urban escape in Hanoi when you book a room at Hotel Emerald Waters Classy. Located right in the city center, Hotel Emerald Waters Classy saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Hotel Emerald Waters Classy -- located only 210 m from Old Quarter.
Have a hassle-free trip while enjoying the services and amenities offered by Hotel Emerald Waters Classy. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Emerald Waters Classy thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hotel Emerald Waters Classy from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Hotel Emerald Waters Classy come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Hotel Emerald Waters Classy also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Every day at Hotel Emerald Waters Classy begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. For the ultimate convenience, you can even have groceries delivered to your room at Hotel Emerald Waters Classy, with their exclusive service.
Hotel Emerald Waters Classy offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, salon, spa and sauna. Engage in some easy evening fun with other guests with the hotel's hiking trails. Get social at the hotel's library and shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Hotel Emerald Waters Classy is the perfect spot to explore Hanoi's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 5.5 km away, where you can see famous works by local artists.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.
8.5
Breakfast
71 mentions
Housekeeping
64 mentions
Food & Dining
23 mentions
Internet
3 mentions
9.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
Best hotel with exemplary service”
I encountered an unfortunate pickpocket incident on my arrival in Hanoi. However, I must compliment staff of this hotel Ms Kim, Bruce and in particular Tracy who went the extra mile to provide support for a customer in distress. They were warm, friendly and attentive to customer needs. Tracy in particular, even accompanied me to police station and help me with the translation after her work hours. The hotel is clean and located at a convenient location in the old quarter. Exemplary service rendered. I will certainly be back here again and will recommend my friends to stay at this hotel when they visit Hanoi.
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Sehr empfehlenswert! Highly recommended!”
Sehr gute Lage nahe des Hoan-Kiem-See - alle Sehenswürdigkeiten zu Fuß erreichbar - Personal ist äußerst freundlich und hilfsbereit - Zimmer mit angenehmer Wohnatmosphäre, sehr sauber, jeden Tag sehr gut gereinigt, bequemes Bett - Frühstück o.k., hat aber viel Luft nach oben - schnelles und stabiles Internet - interessante SW-Fotos zur Lebenswelt vietnamesischer Frauen im ganzen Hotel - würde jederzeit wieder einbuchen. Very near to Lake Hoan Kiem - all sights can be reached by foot - staff is extremely friendly and helpful - room with nice atmosphere, very clean and cleaned well every day - comfortable bed - breakfast just o.k. and could be improved - fast Internet - very interesting photos about the world of Vietnamese women - would definitely book again when in Hanoi.
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VALUE STAY WITH ALL THE PERKS”
Highly recommend this hotel if traveling on a budget as you get a clean well appointed room for a great price. Our reasonable rate also included breakfast which included pho noodles. Staff is friendly and will make every attempt to meet your requests and needs (Thank you Serena). Rooms were clean and had all the amenities you would need. Property is also located in Old Hanoi district within minutes walks to Lake, Beer Street, and Marketplaces. Want to keep within a budget without skimping in comfort? This is your hotel.
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Exceptional Staff”
The hotel and accommodation was great but the staff and the breakfast are the main stars. The staff go above and beyond to make customers feel safe and comfortable. Don’t hesitate to book your stay here.
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Best Hotel in the Old Quarter!”
The hotel is new and clean. The manager, Kim, is very friendly and responsible in making sure her guest are satisfy and happy. The rest of the staffs here are also friendly. They make me felt like a VIP staying at a 5 star chain hotel! The hotel also runs a travel agency where you can book tour packages at a discount.
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Staff”
The location is at the old quarter of Hanoi, near to almost every attraction. A lot of restaurants to choose from. It was like our second home. Breakfast was really good, Hana and other staff at restaurant were very friendly. Kim and Alex were very helpful they were like our family members. Next time we will definitely stay there.
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Great staff”
Stayed here while in Hanoi. The staff was great. We got dropped off at wrong emerald water hotel so the staff grabbed our bags and walked us 2 blocked to the correct emerald waters classy hotel. Simon was great for giving us directions to sites and restaurants. The breakfast was very good. I will stay here if I come back to Hanoi.
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Very good Hotel!”
I was very pleased on the first day of check-in. First, the Hotel is very near the center of Hanoi (located in the middle of Ancient Town, very near Hoan Kiem Lake and Walking Street). All the good resto are near the hotel. Secondly, the Hotel paid attention to my notes on the time of check-in as well as the type of room we would like to stay. Highly appreciated on this. Thirdly, the staffs are friendly and supportive. For the room, it is very clean, tidy and the water source is very strong. The sole disadvantage at this place is because it locates in Ancient Town which will prohibit the vehicles from 07:00pm to 12:00am on Friday, Sat and Sun, hence, you may need to return hotel before this time if you are renting the motorbike to go around. Definitely will choose this Hotel again for my next trip to Hanoi.
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The great hotel !”
We had a great time in this hotel. All staff gave us a best service with thier smile (especially Simon, David, and the receptionist girl with the glasses at the breakfast). The breakfast is also really good with many choices. The location is just in the center where you can walk to many landmarks of Hanoi only in few minutes. Will definitely stay here again for my next trip to Hanoi.
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Exceptional”
The street is quiet during the night. The location is great. Room is cosy and comfortable. Hotel staff were nice especially at the dining area-Sarah, Thanh and Hana were very attentive, polite and offer their assistance and warmest reception during our stays. They deserved my praised and I am very proud and congratulate that your company are very fortunate to have these staff that are very professional on their job and we felt at home. Kudos to Sarah, thanh and Hanah to make my stay a wonderful and memorable. I especially like going to my breakfast time. Thank you very much🇻🇳😇👍👍👍💪💪💪⭐️⭐️⭐️⭐️⭐️
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FELT LIKE A VIP”
Great location at the centre of Old Quarter. The staff are very professional and responsive to my need - they offered me several flexibility. Most of all great room!! Enjoyed my balcony room. Very clean too
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Highly recommend this place!”
Everything is perfect. The staffs are so so nice also the room is really clean. Will comeback here for the next stay.
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Fantastic Experience ”
Staffs are super friendly and helpful . The breakfast at the beautifully decorated restaurant was remarkable with good variety . Great location ( walking distance to all major attractions)
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Good service & Room”
Hotel is good location. Breakfast is varities and good taste. Room and Water is good. Service is very good especially Mrs. Kim. She give good recommendation and sharing good experience.
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Great location, value for money”
Location is really great, right in the middle of the old district. Room was clean and service was impeccable as well!
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Love this hotel”
The staff are very polite, helpful and friendly. Even though we stayed for only one night before departuring for Ha Long bay, they still upgraded our room. The room is clean and the breakfast is well organized even though the restaurant is pretty small. The minus point is the elevator was broken on the second day so I had to walk up 7 floors to get back to my room. The staff did help me carry our luggage down when we checked out.
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The best ever value for money”
The best location in the city. All restaurants and beer street in walking distance. Hotel staff and ambience was outstanding. Truly recomend
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It's a good hotel”
Room cleanliness and management are excellent, and the location is excellent. It was a very satisfactory 2 nights
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GREAT SERVICES”
The hotel service was excellent!! I didnt have changes when i arrived at the hotel. The taxi driver asked me to pay additional fee for parking with cash. The Supervisor, Mr Hanry approached and paid it off for me and he added the charge on my final bill which made much easier for me to solve the problem. Breakfast service was so good!! I recommend to stay at this hotel and to have lux room. It was so great!! Thank you for the excellent service
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Superb !”
The room is cozy, clean and located at good area which is near to the lake and other street food spots. The staffs are polite and nice .
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