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Fraser Residence Menteng, Jakarta
Fraser Residence Menteng, Jakarta
Fraser Residence Menteng, Jakarta
Fraser Residence Menteng, Jakarta
Fraser Residence Menteng, Jakarta
Fraser Residence Menteng, Jakarta
Fraser Residence Menteng, Jakarta

Removed from saved list

8.7

Excellent

2,002 reviews

2,002 reviews

Housekeeping79
Breakfast30
View10
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Tugu Tani

200 m

Tugu Tani Statue

210 m

Gedung Joang 45

260 m

Gondangdia Railway Station

310 m

Popular landmarks
Gambir Train Station Building

990 m

National Monument (MONAS)

1.3 km

National Museum

1.7 km

Jakarta Cathedral

1.8 km

Grand Indonesia Mall

1.9 km

Closest landmarks
RPTRA Kebon Sirih

340 m

CHC Clinic

360 m

Laboratorium Klinik Kimia Farma

370 m

Laboratorium Klinik Johar

400 m

Rumah Sakit Menteng Mitra Afia

460 m

2021

Fraser Residence Menteng, Jakarta

Jalan Menteng Raya No 60, Menteng, Jakarta, Indonesia, 10340 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Menteng, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

310 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Distance to city center2 km
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.6 km

Rooms available at Fraser Residence Menteng, Jakarta

Exceptional
Room comfort & quality

9.4

2-Bedroom Premier
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed & 2 queen beds
Enter dates to see prices
2-Bedroom Executive
...
  • Room size: 90 m²/969 ft²
  • Outdoor view
  • 1 king bed & 1 queen bed or...
Enter dates to see prices
Duplex Penthouse
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
1-Bedroom Premier
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Studio Executive
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1-Bedroom Executive
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
3-Bedroom Premier
...
  • Room size: 124 m²/1335 ft²
  • Outdoor view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Studio Premier
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Four Bedroom Penthouse Apartment
...
  • Kitchenette
  • 2 single beds and 1 king be...
Enter dates to see prices
Other
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fraser Residence Menteng, Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fraser Residence Menteng, Jakarta?

Fraser Residence Menteng, Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Fraser Residence Menteng, Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Fraser Residence Menteng, Jakarta has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Jakarta with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at Fraser Residence Menteng, Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Fraser Residence Menteng, Jakarta. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 179999 IDR for adults and 80000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Fraser Residence Menteng, Jakarta?

Fraser Residence Menteng, Jakarta features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Fraser Residence Menteng, Jakarta?

Your special occasion or event can be hosted at one of the 4 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Fraser Residence Menteng, Jakarta. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Fraser Residence Menteng, Jakarta?

On-site venues and convenient event services make Fraser Residence Menteng, Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Fraser Residence Menteng, Jakarta?

Fraser Residence Menteng, Jakarta does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Fraser Residence Menteng, Jakarta

  • 8.4

    Excellent
    Location

    "Quite enough space for family with great location, if you had several members to stay together, just choose here."

    Byoung-Chul

    |

    19 October 2022

  • 10

    Exceptional
    Staff 

    "Service is exceptional, every staff is helpful and polite."

    Gloria

    |

    25 September 2022

  • 10

    Exceptional
    Cleanliness

    "The place was always clean."

    Steven

    |

    25 August 2022

Overall rating:

8.7

Excellent
2,002 reviews
Cleanliness
9.1
Facilities
8.7
Location
8.6
Read all reviews >
What travelers say they love:
Room is super clean and staffs are friendly.
Ratih from Indonesia
Family with young children
More about Fraser Residence Menteng, Jakarta

More about Fraser Residence Menteng, Jakarta

Fraser Residence Menteng, Jakarta

If you're seeking to see the best of Jakarta, then there's no better start than a stay at Fraser Residence Menteng, Jakarta, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Jakarta with a stay at Fraser Residence Menteng, Jakarta, located merely 1.2 km from National Monument (MONAS).
Fraser Residence Menteng, Jakarta provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Jakarta.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Fraser Residence Menteng, Jakarta. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Fraser Residence Menteng, Jakarta include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, bottled water, a coffee or tea maker and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Fraser Residence Menteng, Jakarta. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. Guests with dietary restrictions will appreciate a selection of cuisine types at Fraser Residence Menteng, Jakarta including halal options.
A night in at the serviced apartment's bar can be as fun as a night out with your travel companions.
Fraser Residence Menteng, Jakarta lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the salon and steam room. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Fraser Residence Menteng, Jakarta. Have fun with your friends or family, or even meet new people at the library.


Around the property

Fraser Residence Menteng, Jakarta provides an excellent base for exploring the sights of Jakarta in-depth. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 1.9 km away.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

61 mentions

Housekeeping

41 mentions

Swimming Pool

18 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby safety gates
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Detached
  • Dining table
  • Dishwasher
  • Dressing room
  • DVD/CD player
  • Fire extinguisher
  • Fireplace
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Kitchenette
  • Laptop safe box
  • Linens
  • Microwave
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site

Relish Bistro

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Jalan Menteng Raya No 60, Menteng, Jakarta, Indonesia, 10340
Excellent
Location

8.6

Airports

  • Halim Perdanakusuma International Airport (HLP)
    10.6 km 41 min drive
  • Soekarno-Hatta International Airport (CGK)
    21.0 km 49 min drive

Public transportation

  • Gondangdia Railway Station
    310 m 6 min walk
  • Gambir Train Station
    1.0 km 12 min walk

Hospital or clinic

  • CHC Clinic
    360 m

Shopping

  • Grand Indonesia Mall
    1.9 km

Convenience store

  • Indomaret
    310 m 2 min drive

Cash withdrawal

  • ATM
    190 m 6 min walk
What's nearby

Popular landmarks

  • Gambir Train Station Building
    990 m
  • National Monument (MONAS)
    1.3 km
  • National Museum
    1.7 km
  • Jakarta Cathedral
    1.8 km
  • Grand Indonesia Mall
    1.9 km
  • Museum Bank Indonesia
    5.8 km
  • Jakarta Old Town
    6.1 km
  • Ancol Dreamland
    6.8 km
  • Istiqlal Mosque
    13.6 km
  • Beautiful Indonesia in Miniature Park
    17.3 km

Nearby landmarks

  • Tugu Tani
    200 m
  • Tugu Tani Statue
    210 m
  • Gedung Joang 45
    260 m
  • Gondangdia Railway Station
    310 m
  • RPTRA Kebon Sirih
    340 m
  • CHC Clinic
    360 m
  • Laboratorium Klinik Kimia Farma
    370 m
  • Laboratorium Klinik Johar
    400 m
  • Rumah Sakit Menteng Mitra Afia
    460 m
  • Puskesmas Kelurahan Kwitang
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee350000 IDR
  • Distance from city center2 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)179999 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants1
  • Number of rooms 128
  • Year property opened2012
  • Most recent renovation2013

Parking

  • Daily parking fee0 IDR

Reviews of Fraser Residence Menteng, Jakarta from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.7
Location8.6
Room comfort and quality9.4
Service8.8
Value for money8.7
High score for Jakarta
Rating
9+ Exceptional (345)
8-9 Excellent (117)
7-8 Very Good (132)
6-7 Good (34)
<6 Below Expectation (38)
Time of the year
Mar - May (162)
Jun - Aug (193)
Sep - Nov (163)
Dec - Feb (148)
All guests (1,381)
All room types
All languages

Show reviews that mention 

Showing 666 verified guest comments
12345
10.0
Exceptional
Damba from Indonesia
Group
2-Bedroom Executive
Stayed 1 night in May 2021

Staycation Haven”

I can just tell this is the go-to place for people who wants to "get away" for "staycations". The room is very clean, insanely spacious and the view is magnificent, unfortunately, the previous stayers didn't really take care of the room so there are some stickers on the painting and the bed has rips but nothing too serious. I suggest providing a sponge for washing because we ended up washing dishes with our literal hands. Breakfast was, well, breakfast in a hotel as usual. Long story short, we loved our stay here and will stay here next time for more staycations.

Reviewed May 06, 2021

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Dear Damba, Thank you for sharing your splendid experience at Fraser Menteng Jakarta. I am also delighted that you find the service that team have extended to be accommodating and you left feeling satisfied. Your kind words are very much cherished. Hopefully your next stay with us is soon, see you again! Kind Regards, General Manager

Responded May 21, 2021
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Harsono
Family with young children
Stayed 7 nights in December 2018

The Best Place To Stay If You've Got Kids”

I stayed in Fraser for 7 nights during Christmas 2018. My expectations were exceeded. I've stayed in many 5-star hotels and I must say that Fraser Residence has got the most complete amenities that you can have. They even have two Osim massaging chairs in a relaxation room next to the gym. Normally when I travel, laundry had been the biggest challenge. But not in Fraser, since they provide washing machine with dryer functionality in your spacious room. Mind you, I booked the one-bedroom suite. It's more than enough for our family of 3. Rest assured, our stay there was a blast. Thank you Fraser Residence Menteng!

Reviewed January 01, 2019

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Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.

Responded January 02, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Henry from Indonesia
Solo traveler
Stayed 3 nights in September 2019

One of the best hotel i've ever stayed in”

Pro: 1. Very homely feel 2. Modelled on a condo, room size was very big, with 2 TVs, kitchen and living room being separated with the bedroom. The bathroom was spacious with shower , bathtub , and even washing machine. 3. The staff was very kind and accomodating. I ordered a Go-Food and the staff assisted me with it, even late at night. Cons: 1. The lobby and the buffet was not spacious, although the quality of the buffet was top-notch. 2. No transport to CGK/Halim airport. 3. no 24/7 room service Very worth it! would definitely book here again ☺

Reviewed October 10, 2019

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Dear Henry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

Responded October 10, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
nadia from Indonesia
Couple
1-Bedroom Executive
Stayed 1 night in December 2021

one of the best staycation place in jakarta”

i booked 1 executive bedroom for two nights for my honeymoon and everything went perfect. the staff are all helpful and friendly. the housekeeping service did their job perfectly. the receptionist was really friendly and helpful. everything went really great and i decided to extend my stay because fraser menteng offered me an awesome hospitality. thank you and keep up the great works!

Reviewed December 11, 2021

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Dear Nadia, Thank you for sharing your splendid experience at Fraser Menteng Jakarta. We are delighted that you find the service that team have extended to be accommodating and you left feeling satisfied, kindly let us know for your next visit in near future. See you again! Kind Regards, Kenzie Barus Front Office Manager

Responded December 14, 2021
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Ruth from Indonesia
Family with young children
Stayed 2 nights in May 2020

great hotel for family”

I absolutely love this hotel. Nice room, very clean, nice staff, nice food. Too bad I book in this pandemic so I didn't have chance to taste their breakfast buffet. The pool is clean. I would love to come back and stay in this hotel again

Reviewed June 15, 2020

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Dear Ruth, We are glad that you had an enjoyable stay and will share your compliments with my team members. Thank you for sharing your experience and we look forward to welcoming you again. Kind Regards, Duty Manager

Responded July 01, 2020
Fraser Residence Menteng, Jakarta
10.0
Exceptional
annisa from Indonesia
Solo traveler
Stayed 2 nights in June 2021

Great accommodation in the heart of the city”

Stayed in Fraser Menteng for the 2nd times. Amazing location, close to CBD and Malls. Room is spotlessly clean. Pool has a decent size for lap swim. Can't recommend this place enough for solo traveler or business purpose.

Reviewed November 05, 2021

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Dear Annisa, Thank you for sharing your splendid experience at Fraser Menteng Jakarta. We also delighted that you find the service that team have extended to be accommodating and you left feeling satisfied. Your kind words are very much cherished. kindly let us know for for your next visit in near future. See you again! Kind Regards, Kenzie Barus Front Office Manager

Responded November 08, 2021
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Chelvakumar from Malaysia
Group
Stayed 1 night in May 2019

Excellent”

This is my second stay. The rooms are still the same, clean and bright. Breakfast spread was excellent and the staff services were excellent. Good quiet place to stay away from the hustle of the vibrant city.

Reviewed June 13, 2019

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Dear Chelvakumar, Thank you for your review, I am very happy to hear that you have an enjoyable stay. Allow us to send you our sincere thank you to you. Please let me know if you have a plan to stay again in the future. Look forward to welcome you again hopefully soon. Warm regards, Dali Soebandy General Manager

Responded June 14, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Larissa from Indonesia
Group
2-Bedroom Executive
Stayed 1 night in September 2021

Really nice place for group with top notch facilities!”

The units are spacious and modern, I love the kitchen (they even have an oven there!) and the bathtub. Good for bonding time with friends and family. The best part is their free-to-use massage chair and their swimming pool area. The bistro downstairs also serves tasty food!

Reviewed March 27, 2022

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Dear Larissa, Thank you for sharing your splendid experience at Fraser Menteng Jakarta. We are delighted that you find the service that team have extended to be accommodating and you left feeling satisfied, kindly let us know for your next visit in near future. See you again! Kind Regards, Permadi Duty Manager

Responded April 04, 2022
Fraser Residence Menteng, Jakarta
9.6
Exceptional
shaun from United Kingdom
Couple
Stayed 9 nights in August 2019

Superb hotel ”

Arrived at the hotel check in was smooth . There are a few shops within a few minutes walk of the hotel . Nothing much to do close to the hotel during the evenings however The hotel is quite central with easy access to many places . The staff were very polite and very helpful and friendly . The hotel is kept clean and tidy . The staff at breakfast and the bar very polite ,friendly and helpful . Quite good selection at breakfast all depends on what your tastes are . They hold some live music on certain evenings in the bar area . All In All a good stay and I would recommend the hotel . I will certainly use this hotel again .

Reviewed August 28, 2019

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Dear Shaun, Thank you for your time to share your remarkable stay experience. I am very happyn to hear your feedback, I will share all of your compliments to our staff. Look forward to welcome you back again very soon. Sincerely, Dali Soebandy General Manager

Responded September 02, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Nasyuha from Singapore
Family with young children
2-Bedroom Premier
Stayed 1 night in December 2019

Exceptional”

The staffs were so nice towards us and it felt so homey till my kids ask me to buy this place 😬 We instantly fell in live once we set in. The place is clean and the facilities in the room are complete. Thank you Fraser.

Reviewed December 25, 2019

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Dear Nusyuha, We are glad that you had an enjoyable stay and will share your compliments with my team members. Thank you for sharing your experience and we look forward to welcoming you again. Regards, Duty Manager

Responded December 26, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Ratih from Indonesia
Family with young children
2-Bedroom Executive
Stayed 1 night in May 2022

Super Clean Room ”

Room is super clean and staffs are friendly. It was an overnight stay for resting so we didn’t explore around or do much at the hotel. But we enjoyed staying at Fraser and will definitely come again.

Reviewed June 12, 2022

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Dear Ratih, Thank you for sharing your splendid experience at Fraser Menteng Jakarta. We are delighted that you find the service that team have extended to be accommodating and you left feeling satisfied, kindly let us know for your next visit in near future. See you again! Kind Regards, Duty Manager

Responded June 15, 2022
Fraser Residence Menteng, Jakarta
10.0
Exceptional
feby from Indonesia
Family with young children
Stayed 2 nights in June 2019

Definitely will come back for sure!”

The room very nice, love to stay here for couple of days. Breakfast is good, the place location in central city near to Monas, the facilities are great, there are spa, lounge, swimming pool, fitness. Would come back for sure and very high recommend for stay

Reviewed June 17, 2019

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Dear Feby, Thank you for your review and share with us your stay experienced. I am very pleased to hear that you have enjoyed your stay and our facilities. Hope to welcome you again hopefully soon. Kind regards, Dali Soebandy General Manager

Responded June 19, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Galuh from Indonesia
Family with young children
Stayed 2 nights in November 2020

Staycation during Pandemic”

This was our first staycation during pandemic, after more than 8 months locking down ourselves at home 😊. 2 nights staycation was never enough actually. We have nice experience during our stay, and the kids were too excited about this stay. The hotel was trying their best to maintain health protocol.

Reviewed November 23, 2020

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Dear Ibu Galuh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Responded December 17, 2020
Fraser Residence Menteng, Jakarta
10.0
Exceptional
yanti from Indonesia
Family with young children
Stayed 1 night in September 2019

Excellent!!”

First time stayed here with my 3 years old daughter, loved it!!! To all the staff, you guys were sooooo helpful n prompt response. Beyond my expectations!!! Can’t say anything else.... Bravo!! Keep it up!!!

Reviewed September 30, 2019

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Dear Yanti, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review of our service and facilities and hope to welcome you again. Kind Regards, Duty Manager

Responded October 01, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Galuh from Indonesia
Family with young children
Stayed 3 nights in December 2020

New Year's staycation”

Absolutely a good choice for a family staycation during pandemic. We can enjoy our time in our room which feels like home. However, the hotel could at least keep the buffet closed like our previous stay because it was holiday, and the restaurant was packed with guests, they cannot keep the 2m distance.

Reviewed January 03, 2021

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Dear Galuh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Responded January 04, 2021
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Ivi from Indonesia
Business traveler
Studio Executive
Stayed 1 night in July 2020

Was good we lockdown and stay here and the staff very friendly and helpful and the very clean ”

Thank you for the hospitality and we will stay again

Reviewed July 11, 2020

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Dear Ivi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

Responded July 13, 2020
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Thomas from Indonesia
Family with young children
Stayed 2 nights in November 2019

Best hotel ”

Excellent service, super clean hotel, and lot of facilities such as gym, the retreat massage chair), sauna. Excellent superb hotel.

Reviewed November 19, 2019

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Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

Responded November 22, 2019
Fraser Residence Menteng, Jakarta
10.0
Exceptional
Christian from Indonesia
Group
Stayed 1 night in April 2021

Outstanding Experience Except the Breakfast”

Outstanding experience (value for money, great staff, great location, amazing decor and bedding) with the premier 2 bedroom apartment. The only complain our group had is the sub par breakfast, better to eat somewhere else.

Reviewed April 04, 2021

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Dear Christian, It was a great pleasure having you to stay with us and thank you for sharing your review about your stay experience. We are sorry to hear of your unhappiness during your recent stay with us and giving us the opportunity to address your concerns. I would like to assure you that I will personally address these issues with our team members from Housekeeping and Food and Beverage, and will ensure that they received the guidance to perform a much better role moving forward. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. Kind Regards, General Manager

Responded April 15, 2021
Fraser Residence Menteng, Jakarta
10.0
Exceptional
AGNI from Indonesia
Business traveler
Studio Premier
Stayed 2 nights in April 2021

Nice Apartment ”

Just this once I experienced apartment in an excellent condition, despite the broken washing machine, and limited choices on breakfast menu. Yet, the room is in mint condition and the staffs were cordial and helpful. Recommended for another visit.

Reviewed June 07, 2021

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Dear Agni, Thank you for sharing your splendid experience at Fraser Menteng Jakarta. I am also delighted that you find the service that team have extended to be accommodating and you left feeling satisfied. Your kind words are very much cherished. Please accept our sincere apologies with regards to broken washing machine and limited choices of breakfast. I have share your experience to our department concer for improvemnets. Hopefully your next stay with us is soon, see you again! Kind Regards, Permadi Duty Manager

Responded June 08, 2021
Fraser Residence Menteng, Jakarta
9.6
Exceptional
Antoine from Switzerland
Couple
Stayed 1 night in September 2019

A perfect comfy zone hooked up in the clouds.”

The apartment hotel is offered a relaxing feeling to be like at home. In a so well design interior, where every detail has been thought to spend a marvelous stay in Jakarta Menteng. The location of the hotel is perfect, close to the city center and a bit remote from the noisy avenues. The breakfast and the pool are perfect to recover from a tiring journey. The personal is discreet and helpful without any doubt. I recommend really to you, and I will come by to Fraser, next time I come to Jakarta.

Reviewed November 12, 2019

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Dear Antoine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

Responded November 18, 2019
Fraser Residence Menteng, Jakarta
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