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Gran Melia Jakarta
Gran Melia Jakarta
Gran Melia Jakarta
Gran Melia Jakarta
Gran Melia Jakarta
Gran Melia Jakarta
Gran Melia Jakarta

Removed from saved list

8.4

Excellent

1,909 reviews

1,909 reviews

Housekeeping31
Breakfast19
Food & Dining11
See map

8.1

Excellent

Location rating score

Excellent location - 980 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Erasmus Huis

160 m

Pancoran Statue

480 m

Popular landmarks
Grand Indonesia Mall

4.5 km

Gambir Train Station Building

6.5 km

National Museum

6.6 km

National Monument (MONAS)

6.7 km

Jakarta Cathedral

7.3 km

Closest landmarks
Embassy of India

150 m

Embassy of the Republic of Singapore

260 m

Hungarian Embassy

280 m

Embassy of Netherland

300 m

Qatar Embassy

370 m

2021

Gran Melia Jakarta

Jalan H.R. Rasuna Said Kav. X - O, Kuningan, Jakarta, Indonesia, 12950 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent food & dining

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money8.2
Distance to city center1 miles
Location rating8.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.0 km

Rooms available at Gran Melia Jakarta

Excellent
Room comfort & quality

8.7

Deluxe Junior Suite Red Level
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite Redlevel
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Red Level
...
  • Room size: 64 m²/689 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Premium Red Level
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Red Level Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Red Level Room with Executive Lounge Access
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Classic Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Junior Suite Red Level
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Gran Melia Jakarta?

Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Gran Melia Jakarta?

Gran Melia Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 590000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Gran Melia Jakarta has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Gran Melia Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Gran Melia Jakarta. Adults can enjoy breakfast offered with an additional charge of 302500 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Gran Melia Jakarta?

Gran Melia Jakarta features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Gran Melia Jakarta?

Gran Melia Jakarta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map

Explore the neighborhood

What people love about Gran Melia Jakarta

  • 9.6

    Exceptional

    "Had a very good experience staying with them on my 3 nights business trip."

    Gui

    |

    18 October 2022

  • 10

    Exceptional

    "We often choose this hotel whenever we go to Jakarta."

    Fonny

    |

    15 October 2022

  • 10

    Exceptional

    "Grand Melia Hotel provides services that exceed customer expectations"

    Retno

    |

    10 October 2022

Property ranking|Compared to 2,521 Jakarta properties
See all rankings
Room comfort score
8.7/10
Room size
57 sqm.
Service score
8.7/10
Cleanliness score
8.7/10
Better than
99
%
of Jakarta properties
Bigger than
96
%
of Jakarta properties
Better than
93
%
of Jakarta properties
Better than
93
%
of Jakarta properties
Overall rating:

8.4

Excellent
1,909 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.1
Read all reviews >
What travelers say they love:
Very pleasant staff and a comfortable room
Alistair from Singapore
Business traveler
More about Gran Melia Jakarta

More about Gran Melia Jakarta

Gran Melia Jakarta

Wake up to a magical day and enjoy all that Jakarta offers with a stay at Gran Melia Jakarta.
Gran Melia Jakarta provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Jakarta during your stay at the hotel. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 4.5 km away.


Reasons to stay here

Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

101 mentions

Housekeeping

63 mentions

Food & Dining

49 mentions

Swimming Pool

36 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jalan H.R. Rasuna Said Kav. X - O, Kuningan, Jakarta, Indonesia, 12950
Excellent
Location

8.1

Airports

  • Halim Perdanakusuma International Airport (HLP)
    7.0 km
  • Soekarno-Hatta International Airport (CGK)
    22.9 km 42 min drive

Public transportation

  • MRT Station Bendungan Hilir
    2.6 km
  • Istora
    2.8 km

Hospital or clinic

  • Rumah Sakit Medistra
    670 m

Shopping

  • Grand Indonesia Mall
    4.5 km

Convenience store

  • Indomaret
    1.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    4.5 km
  • Gambir Train Station Building
    6.5 km
  • National Museum
    6.6 km
  • National Monument (MONAS)
    6.7 km
  • Jakarta Cathedral
    7.3 km
  • Istiqlal Mosque
    8.2 km
  • Museum Bank Indonesia
    11.1 km
  • Jakarta Old Town
    11.4 km
  • Ancol Dreamland
    12.4 km
  • Beautiful Indonesia in Miniature Park
    12.7 km

Nearby landmarks

  • Embassy of India
    150 m
  • Erasmus Huis
    160 m
  • Embassy of the Republic of Singapore
    260 m
  • Hungarian Embassy
    280 m
  • Embassy of Netherland
    300 m
  • Qatar Embassy
    370 m
  • Embassy of the Republic of Belarus
    390 m
  • Royal Thai Embassy
    430 m
  • Pancoran Statue
    480 m
  • Lebanon Embassy
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pet is strictly not allowed
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until14:00

Getting around

  • Airport transfer fee590000 IDR
  • Distance from city center1 miles
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)302500 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants3
  • Number of rooms 336
  • Room voltage220
  • Year property opened1995
  • Most recent renovation2012

Reviews of Gran Melia Jakarta from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.5
Location8.1
Room comfort and quality8.7
Service8.7
Value for money8.2
High score for Jakarta
Rating
9+ Exceptional (416)
8-9 Excellent (274)
7-8 Very Good (329)
6-7 Good (81)
<6 Below Expectation (87)
Time of the year
Mar - May (303)
Jun - Aug (323)
Sep - Nov (263)
Dec - Feb (298)
All guests (1,639)
All room types
All languages

Show reviews that mention 

Showing 1,187 verified guest comments
12345
10.0
Exceptional
Evita from Philippines
Couple
Red Level Room
Stayed 2 nights in January 2019

Exceptional Weekend Stay”

I was looking for a lovely hotel to spend our weekend and celebrate our first wedding anniversary. Before booking the hotel, I called and had some inquiries. The staff were confident to explain in English and were happy to discuss my request. Upon check-in, we were imnediately assisted to Red Level lounge where we were greeted warmly with our names. (This is one thing really commendable as they remembered to greet us with our names.) They congratulated us for our wedding anniversary and when we went to the room, they prepared a romantic set-up, with beautiful flowers, rose petals and a cake with wedding anniversary wishes. They really took effort to surprise me and my husband with the room set up. Their room service food is also commendable! The food was delicious and served with great courtesy. My husband had fever the next day, and the staff gave us medicine and even asked how he feels the day after. The breakfast buffet had a lot of food varieties which are all tasty and sumptuous. Though we did not get to go around and use other facilities as husband was sick, the hospitable and reliable staff made our weekend stay still memorable. Thank you Gran Melia for our lovely Wedding Anniversary weekend. I will surely come back in this lovely hotel. 😇❤❤❤ Evita and Dani 🇵🇭

Reviewed January 13, 2019

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10.0
Exceptional
Nathanael from Indonesia
Couple
Classic Room
Stayed 1 night in October 2021

Very nice and grand hotel”

From the moment you walk in the hotel you can feel the 5 stars hotel feeling. Very luxury and grand. The room is massive and looked brand new. The only thing i can pick on is the breakfast. Not many variant and some of it already stale

Reviewed January 04, 2022

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Dear Nathanael, Thank you for taking the time to post your review during your stay with us. We are thrilled to know that Gran Meliá Jakarta exceeded your expectations and created a truly unforgettable experience for you. I also have passed your compliments onto the team, as they are always pleased to know that their efforts have not gone unnoticed and it does of course boost morale. We will bring your review as main focus to upgrade our services and facilities in the future in particular in regard breakfast concern that you have highlighted. Once again, thank you for your kind support and we look forward to welcoming you back soon. With warmest regards, Radi Aulia

Responded January 10, 2022
Gran Melia Jakarta
10.0
Exceptional
regina from Singapore
Business traveler
Deluxe
Stayed 3 nights in September 2018

hotel exceed expectations”

hotel is nice, comfortable and would recommend. staff is very polite and knowledgeable.

Reviewed January 22, 2019

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10.0
Exceptional
Jennifer from Indonesia
Family with teens
Premium Room
Stayed 5 nights in October 2021

Cleanliness”

comfortable because the room feels very clean and housekeeping is quick

Reviewed January 24, 2022

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Dear Jennifer, Thank you for taking the time to post your review during your stay with us. We are thrilled to know that Gran Meliá Jakarta exceeded your expectations and created a truly unforgettable experience for you. I also have passed your compliments onto the team, as they are always pleased to know that their efforts have not gone unnoticed and it does of course boost morale. Once again, thank you for your kind support and we look forward to welcoming you back soon. With warmest regards, Radi Aulia

Responded January 25, 2022
Gran Melia Jakarta
9.6
Exceptional
Laura from Indonesia
Solo traveler
Deluxe Junior Suite Red Level
Stayed 2 nights in May 2022

Well decent hotel”

Stayed at the Deluxe red level suite room. Little bit old but they keep the furniture clean. Look like they have to change the rug. Food was good. Recommended hotel.

Reviewed May 15, 2022

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Dear Laura, Thank you very much for the time taken, to share your recent experience in our Gran Melia Jakarta. Your comments give us the opportunity to review our service and facilities in order to implement the improvements where needed. We are glad to observe that in general you have had a pleasant stay. Looking forward to the next opportunity to host you and provide you with even better experience that truly meets your expectation as you definitely deserve! Sincerely, Mojca Morencic Guest Experience Director

Responded May 17, 2022
Gran Melia Jakarta
10.0
Exceptional
Tae from Indonesia
Family with young children
Deluxe
Stayed 1 night in November 2019

It's room condition is so Great”

We order some kinds of pillows for good sleep.

Reviewed March 14, 2020

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10.0
Exceptional
Nara from South Korea
Business traveler
Premium Room
Stayed 3 nights in April 2022

Best Hotel!”

This is the Best Hotel in Jakarta! Recommend to use!

Reviewed May 12, 2022

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Dear Nara, We are delighted to know that our team succeeded in providing you a well deserved comfortable stay that meet expectations. Thank you for taking time to share your recent experience in our hotel and giving your opinion! Looking forward to the next opportunity to host you! Best regards, Mojca Morencic Guest Experience Director

Responded May 13, 2022
Gran Melia Jakarta
10.0
Exceptional
ANSHUL from Singapore
Solo traveler
Deluxe
Stayed 1 night in August 2018

Great location, great service and great food options”

Worth the price in all aspects

Reviewed January 19, 2019

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9.6
Exceptional
Rossy from Indonesia
Solo traveler
Deluxe
Stayed 1 night in May 2019

Good 5 stars hotel”

Good 5 stars hotel, the room is spacious, clean and complete. The staff also nice, the location near Kuningan offices.

Reviewed July 04, 2019

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9.6
Exceptional
Raul from Singapore
Business traveler
Premium Room
Stayed 2 nights in September 2019

Very Good Value for a High End Hotel”

Nice hotel, well located near to Mega Kuningan malls and restaurants and easy access to the ring road. Outstanding service and nice vintage rooms.

Reviewed September 19, 2019

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Thanks for the awesome rating and review. We really appreciate it. We look forward to welcoming you back again. Best regards, Lalu Taupan Syahputra Guest Experience Manager

Responded October 01, 2019
Gran Melia Jakarta
10.0
Exceptional
wandy from Indonesia
Family with young children
Deluxe
Stayed 1 night in June 2019

Exceptional”

Very good good hotel for solo traveler or with family

Reviewed June 10, 2019

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10.0
Exceptional
Rohaizad from Malaysia
Couple
Classic Room
Stayed 2 nights in May 2022

Great hotel”

Good location, nice hotel. Highly recommended.

Reviewed May 28, 2022

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Dear Mr. Rohaizad, Thank you very much for sharing your opinion about our hotel an recommending it to future guests. We are glad to know that you had enjoyed your stay and find our hotel suitable. Looking forward to the future opportunity to host you again! Sincerely, Mojca Morencic Guest Experience Director

Responded May 30, 2022
Gran Melia Jakarta
9.6
Exceptional
Suhar from Indonesia
Couple
Deluxe
Stayed 1 night in April 2022

Exceptional”

Hotel is really good, the staff is really friendly and caring. I will stay here again, recommended here...

Reviewed April 25, 2022

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Dear Suhar, Thank you for sharing your recent experience in our Gran Melia Jakarta. It is rewarding to know that our team made your stay enjoyable as deserved. Looking forward already to welcome you back in the next future! Sincerely, Mojca Morencic Guest Experience Director

Responded April 27, 2022
Gran Melia Jakarta
10.0
Exceptional
NAZIR from Singapore
Family with young children
Premium Room
Stayed 3 nights in January 2019

Breakfast”

Limited daily change of breakfast spread.

Reviewed January 21, 2019

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9.2
Exceptional
Scott from United States
Business traveler
Premium Room
Stayed 1 night in June 2019

First class hotel”

I just spent one day at the Gran Melia for transit in Jakarta but found the hotel and personnel first class. The room was great and the staff very friendly. I hope I can stay longer next time and will definitely stay there on my next trip to Jakarta.

Reviewed June 29, 2019

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9.6
Exceptional
john from Indonesia
Solo traveler
Deluxe
Stayed 1 night in April 2022

Always be My favorite ”

Stay here couple Of Times always amazing stay :) thank you

Reviewed April 15, 2022

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Dear John, Thank you very much for sharing your opinion regarding your stay with us! It is rewarding to know that we are succeeding in providing you a well deserved comfortable stay every time you come to your "second home"! Looking forward to welcome you back in the nearest future. Sincerely, Mojca Morencic Guest Experience Director

Responded April 15, 2022
Gran Melia Jakarta
9.6
Exceptional
adriana from Indonesia
Family with young children
Deluxe Junior Suite Red Level
Stayed 2 nights in December 2018

Nice hotel in Nice Location”

Nice hotel, good staff, good food. Love it

Reviewed January 07, 2019

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10.0
Exceptional
Marinah from Singapore
Business traveler
Premium Room
Stayed 2 nights in December 2018

Great hotel”

Good location

Reviewed January 08, 2019

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8.8
Excellent
Richard from Indonesia
Couple
Deluxe
Stayed 1 night in January 2022

Old but ok”

I'm ok with the stay. The room was clean, the staffs are friendly etc.. but the problem is in the toilet. the bidet is seperated from the toilet seat which makes me uncomfortable.. and one last thing, I wish there is smart TV for me to watch netflix on the tv..

Reviewed January 10, 2022

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Dear Richard, Thank you for taking the time to post your review during your stay with us. We are thrilled to know that Gran Meliá Jakarta met your expectations and created a truly unforgettable experience for you. I also have passed your compliments onto the team, as they are always pleased to know that their efforts have not gone unnoticed and it does of course boost morale. We will bring your review as main focus to upgrade our services and facilities in the future in particular in regard several concerns that you have highlighted. Once again, thank you for your kind support and we look forward to welcoming you back soon. With warmest regards, Radi Aulia

Responded January 10, 2022
Gran Melia Jakarta
9.2
Exceptional
Oki from Indonesia
Family with teens
Deluxe Room
Stayed 1 night in April 2022

Good room”

Great Room verry big but little bid old for the furniture, good food in grand via resto, location in kuningan area near of officeices

Reviewed April 25, 2022

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Dear Oki & Family, We are very happy to know that you had a rewarding stay among us and that you highly value our facilities. Thank you for sharing your experience and opinion about it. It would be our pleasure to host you again in another occasion! Sincerely, Mojca Morencic Guest Experience Director

Responded April 27, 2022
Gran Melia Jakarta
12345
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