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11 travelers have booked today.
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8.4
Excellent
825 reviews
825 reviews
"Hotel is new and clean and staff are young and in full energy to support."
"The rooms were very clean and cozy."
"The room is big and neat."
"The room was large and had a separate bathroom/wardrobe area that we really appreciated."
"I love breakfast here"
8.3
Excellent
Location rating score
60 m
190 m
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760 m
860 m
1.0 km
1.2 km
1.9 km
160 m
260 m
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380 m
380 m
Grand Cititel Hanoi Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Check-in/out [express]
Luggage storage
Breakfast [free]
11 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 1 KM |
Location rating | 8.3 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 22.0 km |
What time is check-in and check-out at Grand Cititel Hanoi Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 23 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Cititel Hanoi Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Grand Cititel Hanoi Hotel?
There's an additional charge of 14 USD for adults and 10 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in buffet during opening hours.
What is the smoking policy at Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel does not permit smoking in any of its rooms or indoor areas.
What restaurants are nearby Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel is located in Hoan Kiem District, famous for good restaurants such as Bao Khanh, Pho 10 and Cafe Dinh.
What popular shopping places are close to Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel is located in Hoan Kiem District area which features shopping places such as Thien Son Plaza, L'Epicerie du Metropole and A Dong Art Gallery.
What are popular attractions near Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel is located in Hoan Kiem District area, which is famous for attractions such as Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral.
What popular natural sightseeing spots are close to Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.
10
"Hotel is new and clean and staff are young and in full energy to support."
Jupiter
|
29 March 2023
9.2
"The rooms were very clean and cozy."
Lina
|
27 March 2023
9.2
"The room is big and neat."
SHING
|
17 January 2020
Grand Cititel Hanoi Hotel
Whatever your reason for visiting Hanoi, Grand Cititel Hanoi Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Hanoi are yours with a stay at Grand Cititel Hanoi Hotel, located just 1.0 km from the famous Old Quarter.
Take advantage of a wealth of unrivaled services and amenities at Grand Cititel Hanoi Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi and shuttle services available.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Cititel Hanoi Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Grand Cititel Hanoi Hotel, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Throughout the day, you can enjoy the activities offered at Grand Cititel Hanoi Hotel. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Around the property
With its convenient location, the hotel offers easy access to all Hanoi has to offer. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 6.1 km away, where you can see collections by famous artists.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 90% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 93% of other options in the city.
This accommodation beats more than 91% of competition in the city on room comfort.
7.9
Breakfast
15 mentions
Housekeeping
12 mentions
Food & Dining
2 mentions
Internet
1 mention
8.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
Great Surprise”
No frills & very clean room and glad to stay there for a night. Very convenient & quiet location. Staff were very hospitable and they prepared a bday cake for our lil' one. We will recommend to other friends & family.
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Lovely hotel, shame about the building work!”
Nice clean room and staff were great. However, being woken at 03.30 by local building work was not appreciated. Best to check before you book, especially as our window overlooked scaffolding!
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Perfect Stay for Short and Long-term.”
I stayed here for almost 2 weeks. The facility is superb and one of the best "new" place to stay near the Old Quarters. You won't find any hotels like this in Hanoi. Although I had a short issue with incredibly small flies, the hotel changed my room right away.
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Great hanoi hotel”
Hotel is new and clean hotel. Especially receptionist was very kind. I recommend sommeone who find awsome hotel.
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Excellent Hotel”
Pay for what you get. Very clean and high standard hotel. Staff very friendly and helpful
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Excellent hotel”
Very new and mordern hotel, a new style decoration that I have seen the first time. The staff is amazing, very helpful and friendly. Definitely come back.
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Value for money, convenient location, amazing staff”
Highly recommend this hotel for either solo or couples. Rooms were very clean, Sandy (the manager) was very helpful and accommodating, and their booking staff (Rosie) was also super helpful. Unfortunately my flight was delayed several hours, and I made a airport transfer booking with them, so I emailed them hoping that they would see it to inform the driver, and Rosie replied to my email almost immediately! Location is also very convenient and safe, it's in the city, yet it's also tucked away in a peaceful corner. Literally 5-10 mins walk and you'll be in the center of Hanoi's organized chaos. Will definitely come back to stay here again when I visit Hanoi in the future.
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A very good stay”
A very good stay in Grand Cititel Hotel, Hanoi. Appreciate all the assistance given by Ms Sandy and her front desk team. Also appreciate and admire the enthusiasm from Ms Yen from the restaurent during breakfast. highly recomend this hotel for both business and leisure travelers.
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Great location and clean”
Superbe boutique hotel for business travellers.
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Will always stay here when we go to Hanoi”
It is really beautiful. The room was amazing!
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Great Hotel ”
My first time to Ha Noi and Grand Cititel Hanoi Hotel, was a great Hotel to experience.
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Nice, clean n comfort”
The room is spacious, clean n comfort. The bfast also various, and tasty. One thing i don’t like is the toilet, which is no bidet. Overall this hotel is very reccomended. But i upset and disappointed when i ordered my bfast to take away. I ordered for fried rice n omelette n no pork., but when i open my bfast in the airport it was sandwich, and i don’t know what it was contained. I am muslim n not eating everything contain pork. If you cannot give what people ordered, just say n explain what do you have to take away bfast.
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Perfect for traveling alone.”
Room size suitable for living alone. The staff is kind. I was thankful for traveling alone in a friendly manner. When necessary, it solves the problem immediately. It is very clean because it is not built yet. Located near Hoan Kiem Lake, you can walk around the lake. There is a good massage shop nearby so you can easily access the massage shop. Conclusion: It's clean + Friendly Staff = Very Satisfied.
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GREAT LOCATION”
STAFF WERE AMAZING AND THE HOTEL IN A GREAT LOCATION
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Nice stay”
Comfy bed and nice stay with lovely staffs
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Enjoyable”
Everything is excellent here. Grand Cititel Hanoi Hotel is located within Old Quarter area, convenience store (Circle K) is just at corner of the street & about 10-15 mins walk to Hoan Kiem Lake. Hotel staffs are all friendly & helpful especially the female receptionist who checked me in. Appreciate for the complimentary cocktails they offered to celebrate anniversary with my boyfriend. My room is situated at level 8 (considered high floor in this hotel), not very nice view but very clean, provided with every amenities I need & the bed is really comfortable to rest on. International buffet served for complimentary breakfast, including of salad, fruit, sweet yogurt, bun, ham, cheese, porridge with condiments, rice with dishes, egg station & pho noodle station. Only 3 star for their facilities due to there’s no swimming pool, gym & spa in the hotel. The only unpleasant part is housekeeping attendant ring my door early at 8am on the 4th day just to ask if I need laundry service.
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Excellent hotel ”
Very well located hotel with very courteous staff eager to help. Excellent breakfast spread. Would love to come back again
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Exceptional”
Very good hotel, located in the small street, one part still under instruction. Very nice set up breakfast hall. Friendly staff with professional services provided.
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Perfect”
There's only one word to say: Perfect
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Dear HA, Thank you for your perfect rating on Agoda.com. We look forward to welcoming you back soon!
New”
Very new hotel still able to smell the painting
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Dear Nijaporn, Thank you for your 10 score review and for choosing our hotel. We are happy that you enjoyed your stay and We are looking forward to having you again as a guest in our hotel!