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Lobby, Grand Cititel Hanoi Hotel in Hanoi
Deluxe King Room - View, Grand Cititel Hanoi Hotel in Hanoi
a very large room with a lot of windows, Grand Cititel Hanoi Hotel in Hanoi
Interior view, Grand Cititel Hanoi Hotel in Hanoi
Interior view, Grand Cititel Hanoi Hotel in Hanoi
a woman sitting on a bed in front of a window, Grand Cititel Hanoi Hotel in Hanoi
Bathroom, Grand Cititel Hanoi Hotel in Hanoi

Removed from saved list

8.4

Excellent

825 reviews

825 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location - 180 meters from city center
Exceptional for walking
Walkable places
Vietcombank Tower

60 m

Vườn hoa Con Cóc

190 m

Thien Son Plaza

220 m

L'Epicerie du Metropole

220 m

Co Tan Park

260 m

Popular landmarks
Vietnamese Women's Museum

760 m

St. Joseph's Cathedral

860 m

Old Quarter

1.0 km

Hoa Lo Prison

1.2 km

Vietnam Military History Museum

1.9 km

Closest landmarks
Embassy of Italy

160 m

Embassy of Ireland

260 m

Hanoi Opera House

370 m

Vietnam National Museum of History

380 m

Trang Tien

380 m

Grand Cititel Hanoi Hotel

13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

380 meters to Hanoi Opera House

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Check-in/out [express]

Luggage storage

Breakfast [free]

This property is in high demand!

11 travelers have booked today.

Value for money8.4
Distance to city center1 KM
Location rating8.3
Nearest airportNoi Bai International Airport (HAN)
Distance to airport22.0 km

Rooms available at Grand Cititel Hanoi Hotel

Grand Deluxe King
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Room with City View
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Suite Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Room Premier
...
  • Shower
  • 1 king bed
Enter dates to see prices
SUITE Deluxe Suites
...
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Cititel Hanoi Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 23 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Cititel Hanoi Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Cititel Hanoi Hotel?

There's an additional charge of 14 USD for adults and 10 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in buffet during opening hours.

What is the smoking policy at Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel is located in Hoan Kiem District, famous for good restaurants such as Bao Khanh, Pho 10 and Cafe Dinh.

What popular shopping places are close to Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel is located in Hoan Kiem District area which features shopping places such as Thien Son Plaza, L'Epicerie du Metropole and A Dong Art Gallery.

What are popular attractions near Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel is located in Hoan Kiem District area, which is famous for attractions such as Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral.

What popular natural sightseeing spots are close to Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.

See map

Explore the neighborhood

What people love about Grand Cititel Hanoi Hotel

  • 10

    Exceptional
    Staff 

    "Hotel is new and clean and staff are young and in full energy to support."

    Jupiter

    |

    29 March 2023

  • 9.2

    Exceptional
    Cleanliness

    "The rooms were very clean and cozy."

    Lina

    |

    27 March 2023

  • 9.2

    Exceptional
    Spaciousness

    "The room is big and neat."

    SHING

    |

    17 January 2020

Property ranking|Compared to 3,375 Hanoi properties
See all rankings
Cleanliness score
8.8/10
Couples review score
8.7/10
Service score
8.7/10
Value for money score
8.4/10
Better than
93
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Better than
89
%
of Hanoi properties
Better than
88
%
of Hanoi properties
Overall rating:

8.4

Excellent
825 reviews
Cleanliness
8.8
Facilities
7.9
Location
8.3
Read all reviews >
What travelers say they love:
Location is quiet and not too far from centre, rooms are cle...
Yap from Singapore
Couple
More about Grand Cititel Hanoi Hotel

More about Grand Cititel Hanoi Hotel

Grand Cititel Hanoi Hotel

Whatever your reason for visiting Hanoi, Grand Cititel Hanoi Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Hanoi are yours with a stay at Grand Cititel Hanoi Hotel, located just 1.0 km from the famous Old Quarter.
Take advantage of a wealth of unrivaled services and amenities at Grand Cititel Hanoi Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi and shuttle services available.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Cititel Hanoi Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Grand Cititel Hanoi Hotel, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Throughout the day, you can enjoy the activities offered at Grand Cititel Hanoi Hotel. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

With its convenient location, the hotel offers easy access to all Hanoi has to offer. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 6.1 km away, where you can see collections by famous artists.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 90% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 93% of other options in the city.
This accommodation beats more than 91% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

15 mentions

Housekeeping

12 mentions

Food & Dining

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Closet
  • Clothes dryer
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
The Shii Kitchen
  • Cuisine: Asian, European, International
  • Menu: Buffet, A-la-carte

Location

13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam, 100000
Excellent
Location

8.3

Airports
  • Noi Bai International Airport (HAN)
    22.0 km 37 min drive
  • Cat Bi International Airport (HPH)
    92.9 km
Public transportation
  • Hanoi Railway Station
    1.7 km 11 min drive
Hospital or clinic
  • Nhà hộ sinh A Ngô Quyền
    430 m
Shopping
  • Night Market
    1.3 km
Convenience store
  • Circle K
    670 m
Cash withdrawal
  • ATM
    310 m

What's nearby

Popular landmarks
  • Vietnamese Women's Museum
    760 m
  • St. Joseph's Cathedral
    860 m
  • Old Quarter
    1.0 km
  • Hoa Lo Prison
    1.2 km
  • Vietnam Military History Museum
    1.9 km
  • Temple of Literature & National University
    2.3 km
  • One Pillar Pagoda
    2.6 km
  • Ho Chi Minh Mausoleum
    2.6 km
  • Presidential Palace Historical Site
    2.7 km
  • Vietnam Museum of Ethnology
    6.2 km
Nearby landmarks
  • Vietcombank Tower
    60 m
  • Embassy of Italy
    160 m
  • Vườn hoa Con Cóc
    190 m
  • Thien Son Plaza
    220 m
  • L'Epicerie du Metropole
    220 m
  • Embassy of Ireland
    260 m
  • Co Tan Park
    260 m
  • Museum of the Revolution
    280 m
  • Lan Chin
    310 m
  • Centre Culturel Française de Hanoi
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from05:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee23 USD
  • Distance from city center1 KM
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)14 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • License Id / Local Tax ID/ Entity NameVAT
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 98
  • Room voltage220
  • Year property opened2018
Parking
  • Daily parking fee10 USD

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Grand Cititel Hanoi Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities7.9
Location8.3
Service8.7
Value for money8.4
High score for Hanoi
Rating
9+ Exceptional (129)
8-9 Excellent (57)
7-8 Very Good (57)
6-7 Good (15)
<6 Below Expectation (31)
Time of the year
Mar - May (65)
Jun - Aug (48)
Sep - Nov (74)
Dec - Feb (102)

Show reviews that mention 

Showing 289 verified guest comments
12345
10.0
Exceptional
Dawn from Singapore
Family with young children
Deluxe King Room
Stayed 1 night in December 2018

Great Surprise”

No frills & very clean room and glad to stay there for a night. Very convenient & quiet location. Staff were very hospitable and they prepared a bday cake for our lil' one. We will recommend to other friends & family.

Reviewed January 07, 2019

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10.0
Exceptional
Susan from United Kingdom
Couple
Superior Double Room
Stayed 1 night in December 2019

Lovely hotel, shame about the building work!”

Nice clean room and staff were great. However, being woken at 03.30 by local building work was not appreciated. Best to check before you book, especially as our window overlooked scaffolding!

Reviewed December 15, 2019

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10.0
Exceptional
DONG from United States
Solo traveler
Deluxe King Room
Stayed 11 nights in January 2020

Perfect Stay for Short and Long-term.”

I stayed here for almost 2 weeks. The facility is superb and one of the best "new" place to stay near the Old Quarters. You won't find any hotels like this in Hanoi. Although I had a short issue with incredibly small flies, the hotel changed my room right away.

Reviewed February 07, 2020

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10.0
Exceptional
KYEONGJAE from South Korea
Couple
Superior Double Room
Stayed 3 nights in April 2019

Great hanoi hotel”

Hotel is new and clean hotel. Especially receptionist was very kind. I recommend sommeone who find awsome hotel.

Reviewed April 09, 2019

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10.0
Exceptional
Thi from Australia
Couple
Deluxe King Room
Stayed 2 nights in December 2018

Excellent Hotel”

Pay for what you get. Very clean and high standard hotel. Staff very friendly and helpful

Reviewed January 01, 2019

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10.0
Exceptional
Ton from United States
Business traveler
Superior Double Room
Stayed 1 night in April 2019

Excellent hotel”

Very new and mordern hotel, a new style decoration that I have seen the first time. The staff is amazing, very helpful and friendly. Definitely come back.

Reviewed April 20, 2019

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9.2
Exceptional
Melvin from Malaysia
Solo traveler
Deluxe King Room
Stayed 3 nights in March 2019

Value for money, convenient location, amazing staff”

Highly recommend this hotel for either solo or couples. Rooms were very clean, Sandy (the manager) was very helpful and accommodating, and their booking staff (Rosie) was also super helpful. Unfortunately my flight was delayed several hours, and I made a airport transfer booking with them, so I emailed them hoping that they would see it to inform the driver, and Rosie replied to my email almost immediately! Location is also very convenient and safe, it's in the city, yet it's also tucked away in a peaceful corner. Literally 5-10 mins walk and you'll be in the center of Hanoi's organized chaos. Will definitely come back to stay here again when I visit Hanoi in the future.

Reviewed March 24, 2019

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9.6
Exceptional
Peramarajan
Business traveler
Grand Deluxe King
Stayed 2 nights in May 2019

A very good stay”

A very good stay in Grand Cititel Hotel, Hanoi. Appreciate all the assistance given by Ms Sandy and her front desk team. Also appreciate and admire the enthusiasm from Ms Yen from the restaurent during breakfast. highly recomend this hotel for both business and leisure travelers.

Reviewed May 15, 2019

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10.0
Exceptional
Marc from Canada
Business traveler
Superior Double Room
Stayed 1 night in June 2019

Great location and clean”

Superbe boutique hotel for business travellers.

Reviewed December 02, 2019

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10.0
Exceptional
Minh from Vietnam
Couple
Deluxe King Room
Stayed 2 nights in October 2019

Will always stay here when we go to Hanoi”

It is really beautiful. The room was amazing!

Reviewed November 16, 2019

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10.0
Exceptional
Hung from United States
Couple
Superior Double Room
Stayed 2 nights in December 2019

Great Hotel ”

My first time to Ha Noi and Grand Cititel Hanoi Hotel, was a great Hotel to experience.

Reviewed January 18, 2020

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9.2
Exceptional
viviarty from Indonesia
Family with young children
Deluxe King Room
Stayed 2 nights in December 2019

Nice, clean n comfort”

The room is spacious, clean n comfort. The bfast also various, and tasty. One thing i don’t like is the toilet, which is no bidet. Overall this hotel is very reccomended. But i upset and disappointed when i ordered my bfast to take away. I ordered for fried rice n omelette n no pork., but when i open my bfast in the airport it was sandwich, and i don’t know what it was contained. I am muslim n not eating everything contain pork. If you cannot give what people ordered, just say n explain what do you have to take away bfast.

Reviewed December 22, 2019

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9.2
Exceptional
MUNHWI from South Korea
Solo traveler
Grand Deluxe King
Stayed 4 nights in April 2019

Perfect for traveling alone.”

Room size suitable for living alone. The staff is kind. I was thankful for traveling alone in a friendly manner. When necessary, it solves the problem immediately. It is very clean because it is not built yet. Located near Hoan Kiem Lake, you can walk around the lake. There is a good massage shop nearby so you can easily access the massage shop. Conclusion: It's clean + Friendly Staff = Very Satisfied.

Reviewed April 24, 2019

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10.0
Exceptional
SHERI from Vietnam
Couple
Deluxe King Room
Stayed 2 nights in August 2019

GREAT LOCATION”

STAFF WERE AMAZING AND THE HOTEL IN A GREAT LOCATION

Reviewed March 31, 2021

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10.0
Exceptional
Dao from Vietnam
Solo traveler
Superior Double Room
Stayed 1 night in February 2020

Nice stay”

Comfy bed and nice stay with lovely staffs

Reviewed November 12, 2020

See room deals

8.8
Excellent
Tee from Malaysia
Couple
Superior Double Room
Stayed 4 nights in May 2019

Enjoyable”

Everything is excellent here. Grand Cititel Hanoi Hotel is located within Old Quarter area, convenience store (Circle K) is just at corner of the street & about 10-15 mins walk to Hoan Kiem Lake. Hotel staffs are all friendly & helpful especially the female receptionist who checked me in. Appreciate for the complimentary cocktails they offered to celebrate anniversary with my boyfriend. My room is situated at level 8 (considered high floor in this hotel), not very nice view but very clean, provided with every amenities I need & the bed is really comfortable to rest on. International buffet served for complimentary breakfast, including of salad, fruit, sweet yogurt, bun, ham, cheese, porridge with condiments, rice with dishes, egg station & pho noodle station. Only 3 star for their facilities due to there’s no swimming pool, gym & spa in the hotel. The only unpleasant part is housekeeping attendant ring my door early at 8am on the 4th day just to ask if I need laundry service.

Reviewed May 15, 2019

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9.6
Exceptional
SANTANU from India
Couple
Deluxe King Room
Stayed 3 nights in March 2019

Excellent hotel ”

Very well located hotel with very courteous staff eager to help. Excellent breakfast spread. Would love to come back again

Reviewed March 30, 2019

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9.6
Exceptional
Long from Vietnam
Couple
Superior Double Room
Stayed 1 night in December 2019

Exceptional”

Very good hotel, located in the small street, one part still under instruction. Very nice set up breakfast hall. Friendly staff with professional services provided.

Reviewed December 14, 2019

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10.0
Exceptional
HA from Vietnam
Business traveler
Superior Double Room
Stayed 2 nights in September 2019

Perfect”

There's only one word to say: Perfect

Reviewed September 25, 2019

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Dear HA, Thank you for your perfect rating on Agoda.com. We look forward to welcoming you back soon!

Responded October 04, 2019
Grand Cititel Hanoi Hotel
10.0
Exceptional
Nijaporn from Thailand
Business traveler
Grand Deluxe King
Stayed 2 nights in September 2019

New”

Very new hotel still able to smell the painting

Reviewed October 25, 2019

See room deals

Dear Nijaporn, Thank you for your 10 score review and for choosing our hotel. We are happy that you enjoyed your stay and We are looking forward to having you again as a guest in our hotel!

Responded November 12, 2019
Grand Cititel Hanoi Hotel
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